Based on 267 opinions finded in 2 websites
Based on 267 opinions finded in 2 websites
Nº 2277 in 2812 in Glasgow City
Nº 15 of 16 Brasserie in Glasgow City
Opinions
Permanently closed or hours are wrong.
Carson Upton . 2024-04-05
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It’s shut its doors 🚪 by popular demand! The Guru has disappeared up his own path of self destruction, one of the best places ever~ once
Scot Croc . 2023-11-29
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After God created the heavens on earth, separated the seas and skies, gathered the waters and grew the vegetation, on the seventh day he rested. What the bibles authors failed to document was that on that day an overwhelming hunger manifested in him, one that could not be satisfied only with the vegetation that he had created. So after resting on the seventh day. Lo and behold the gories of Burger Guru's chicken wings, the luxiours spicy and tender chicken wings with a ever so slight hint of citrus, thou shall enjoy! These are best tasting chicken wings on earth they would make a vegetation turn. I even dropped a bit of the sauce on my bed by accident and it stained but i wasn't even mad as now every time I see that stain on my bed it brings me joy and I remember how good those chicken wings were. Thankyou for everything Burger Guru. On the other hand the guru Burger i ordered was okay ish but that's maybe because I'm not a fan of chicken and beef together.
rugga wugga . 2023-08-29
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One of the best places I’ve eaten on Chicken wings. Great Rick box, awesome & Specially chicken salad
Amarprit Vohra . 2023-08-25
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Daughter ordered early hours this morning and food didn’t arrive. Cant get through to anyone for refund!!
jknipe7 . 2023-07-30
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Worst munchie box i have ever had. The box was leaking from the oil, salad missing, wrong drink delivered and the box is half empty. Never again
silvia mo . 2023-07-30
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Ordered 3 burgers 2 double 1 single, got 2 singles and one with no burger at all. Tried to call the business to explain could hear them laughing in the background. There are no words.
FatTom Cruise . 2023-07-10
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Worst costumer service ever they charge me through Uber eat and I waited a hour thank god Uber eat refund me don’t order from this place it’s 🤢
Fatos Luzha . 2023-06-29
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After Grill guru disappeared for a while, I thought to give it a go again. Given all the negative recent reviews which I began reading after placing my order, me and my partner weren’t hopeful. The food actually arrived! it was decent, fresh and still warm. Couldn’t communicate with the restaurant at all, the numbers just ring out but I enjoyed what I had. We paid with cash, not sure if that made a difference to it arriving. The food wasn’t bad, but it isn’t how I remember grill guru from a few years ago.
Adrianna . 2023-05-17
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My order went to the wrong address and I never got my food this is a waste of time
Aria Zarei . 2023-04-25
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Do not order from here on just eat the place has shut down you will not get your food!
Jamie-Lee Caldwell . 2023-04-25
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Food delivery arrived late last time but was pretty soggy. Commented on UberEats and they gave me a discount on my current order which is good. I wish their phone worked however, they should be taking calls in case people want to change an order on the go or ask for something that uber doesn't offer. (like making sure chips come with salt on them)
Joseph Roshier . 2023-04-22
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We have ordered from this place many times. And its average food normally, bless them. However today, we received some very interesting food. My mother went to get the food and saw the burnt buns and she was told dont worry "they are not burnt just toasted." Please see the pictures attached and make your own decision. Normally I would not leave a review and shame a business establishment however none of the numbers are working and no facility or option to get a refund. 40quid I spent I wouldnt of paid a penny for a burnt burger. Looks like one of them went sunbathing and forgot to apply lotion to one side. Looks like the sun only shone on the left side for a couple days. When your eating dinner at 6pm and hammering in nails at 7.
Abdullah Amin . 2022-12-27
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Ordered two burgers and two drinks waited over two hours and nothing arrived and they call that “fast food takeaway” after looking at the reviews I wish I had avoided this place, The reviews clearly reflect the food Standard and doesn’t even look like it’s worth one star. good place to avoid not just my opinion the opinion of many others.
louie ferris . 2022-12-16
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Food was not delivered. We paid £15 and no food. Won’t use again
Kevin Hendo . 2022-12-15
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Manky disgusting dump, though Pete the jaky was working behind counter 🤮🤮 AVOID!
Michael Davidson . 2022-11-19
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Ordered chicken strips with chips and spicy mayo to get papped with this absolute dugs dinner don’t recommend people stay clear if u want to die troops , smell coming off it was like a 3 days after a sesh disgusting
Amy R . 2022-11-08
MORE AT TripAdvisor
Use to good place but closed now a days
Adnan Kiyani . 2022-08-01
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Google stated open til 5am, called restaurant multiple times, no answer and cancelled order after accepting it!
Faiza Razaq . 2022-06-27
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ORDER DIDNT ARRIVE. ORDER VIA UBER EATS AT 1am and now 3am
Mahamat Ahmat . 2022-06-17
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Order never came. Was excited at the time because of what I've heard. Disappointed :( ordered via uber eats
Jamie Stewart . 2022-05-28
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Worst takeaway I've had. Cold, sloppy, disgusting food and they didn't even get half the order right. The chicken strips are absolutely tiny. Avoid like the plague.
Kuba Swiatek . 2022-05-06
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Avoid this place! If 0 stars was possible then I would give them that! Never ordering from here again! My partner ordered pizza and chicken pakora, only thing delivery driver gave was a portion of chicken pakora, showed them the order and said he would he back in 5/10 minutes, didn't come back at all, phoned and phoned got a automated voice saying the mailbox is full, can't accept anymore messages!
Courtney Dwyer . 2022-03-12
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Zero stars if u could. I mean just look at this. It is disgusting
Sam . 2022-03-06
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If I could give 0 stars I would ! This is honestly the WORST service I have ever experienced! Took over 3 hours to get delivered and when it was delivered, it wasn’t even to me !! It was delivered to the wrong address !! Such a waste of time and money and I definitely won’t be ordering from here again
Laura Shaw . 2022-03-05
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Guy hung up when our order wasn’t delivered. Rude
Robert Allen . 2021-12-18
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Paid like £15 for a large halloumi fries and a burrito. Food took almost 2 hours to come and arrived cold, but hey, I’ll wait for good food! Instead, I’ve been let down. If the takeaway sees this review, you know yourself this can’t be considered a large or “premium” side of halloumi fries worth £6 alone. You’ve given me a good laugh, but that’s not what I pay for haha. I can’t say I’ll ever go back, burrito was decent but most unfortunately not worth the effort.
watsonrob23 . 2021-11-27
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Food was OK. Sounds terrible but Asian guy cooking Indian food ... ? Seems strange. Chicken Kebab was a chargrilled piece of chicken in a wrap with tomato and lettuce. Either make it an Indian grill or an Asian grill- both are phenomenal but seems very confused
Blain McEwan . 2021-11-20
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I loved the food, and the staff were friendly and kind. My order arrived in good time as well.
Kevin Baidoo . 2021-10-25
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All five star reviews are fake. Most of the late orders never arrive.
Zohaib Raja . 2021-10-19
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Good food, usually very quick delivery, and any issues are taken seriously by management.
Alan Peach . 2021-10-19
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Food is great, Loved the grill chicken. Its really super soft and tasty... yummy... My favourite restaurant in Glasgow
Nisha Raju . 2021-10-18
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Disgusting, long time customer, DOZENS of orders. Place. order, get confirmation by email, then they lie three times on phone with food an hour late saying its "with the driver". Then when they accept that is not the case they ADMIT they NEVER HAD AN ORDER COME THROUGH - MEANING FOR AN HOUR THEY SAID FOOD WAS "ON ROUTE" when it had "NEVER COME THROUGH" The man I spoke to on the phone was then rude, aggressive, and hung up, refusing to discuss refunds. I will be there IN PERSON tomorrow demanding said refund, and I recommend sincerely never ordering from here unless you see me edit this review to say they have changed tack
1985ajp . 2021-10-15
MORE AT TripAdvisor
Very very bad dishes and not good at all
Jomesh Jose . 2021-10-12
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These two gentlemen trying beyond their capabilities to serve the customers. Kudos 🙏🙏
Abhishek Reddy . 2021-10-09
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Place a order through the webside waited 40m and after phone in shop and get told that we just recieve the order now so disappointed the customer service and have to cancel it.
Adnan Sarfraz . 2021-09-20
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Absolutely terrible service, been waiting since 1am for my order from Uber eats, requested updates and tied to phone but mail box is full not happy at all
Casey-lee McCafferty . 2021-08-16
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What sort of restaurant has a full mail box and refuses cqpl get a grip was it one of you mates that was buming up you coustemer service
Jamie Aitken . 2021-08-11
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Never go to this place again the rice box was filthy and the chicken stilled looked alive Never trusting my cousin again the staff was very rude.
Qasim A . 2021-07-30
MORE AT TripAdvisor
It's disgusting and the workers don't wear gloves and cooking utensils are dirty and put food inside them.
Ammar al . 2021-07-28
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One of the best budget Restaurant. Awesome food with on-time delivery. I would give full marks and recommend Grillguru to everyone.
Relax V . 2021-07-26
MORE AT TripAdvisor
The chicken is consistently amazing, comes off the bone so easily too. Everything is properly grilled. The spicy rice, fries, burgers, to die for. When compared to other take-aways, these guys honestly scrub the floor with everyone else when it comes to food quality. Only qualms are that depending on when you order, it may take a wee bit of time (though we also live rather far out from the city centre), but this time the food actually came early! Also, as amazing as the grilled veggies are, I do wish they'd go a little easier on the onion and pad it out with more of the other veg. Last criticism is that we're still not entirely sure what the difference between peak 1 and 2 meals are.... Big big big thumbs up!!!
Frank R . 2021-07-24
MORE AT TripAdvisor
guy who served was a legend food was amazing will be bk for.sure
Stuart Mclintock . 2021-07-11
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The worst. I've been waiting two hours and it's still not here. It's a Wednesday night. When I called up I was being genuinely polite and I was hung up on. I thought maybe I got cut off so I called back and was hung up on again. I immediately tried to call back and it really to answer machine because they were ignoring me. I asked for the manager on the fourth call who told me it would be another 10 minutes (50 minutes ago). The cheese on their chips isn't cheese but some poor cheese sauce, the halloumi fries are £4.50 and were impossibly small and the sweet potatoe fries were terrible Totally overpriced. Terrible service. It's not a stretch to say the whole outfit is a con. Just worse than useless.
Barney Mao . 2021-06-30
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Ordered food at 12:00 by Uber eats, called them, they didn't care my order didn't arrive. Called them, they said it would be in 10 minutes at 1:43, I waited. I called them again at 2:20 they said the same, they charged me for food and never delivered it. Its now 2:42 and no food from them. Bearing in mind its 2:42 and the order was only supposed to take 40-50 minutes, but they don't care.
Gordon MacPherson (Gordo) . 2021-06-13
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Ordered from uber eats, happy with this order food was delicious! Thanks
BBR ap . 2021-06-09
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Poor services. Half piri was raw and wasn't cooked properly, pita was raw as well . They didn't answer the phone.
Daim Mughal . 2021-06-07
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5 stars for top notch customer service by one of the workers- Vamsi. First time trying this and he was extremely helpful with recommendations. Food was good too. Although customer service like that at 1:30 am is what will keep me coming back keep it up!
Hamza Ali . 2021-06-07
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Amazing place their food is amazing, staff are amazing too, really friendly and helpful... My wife and I love this place thank you
mikey smith . 2021-06-05
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Very bad experience with grill guru. They accept orders from the food delivery apps and deliver the food after 2 - 3 hrs.
Sanoop T V . 2021-05-01
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Guru: an influential teacher or popular expert You guys are neither teachers or experts in making chips or burgers. Chips were all cemented together by some mad cheese sauce thing. Stone cold. Burger was the equivalent of what you'd get out the burger van at the shows. It sucks when you can tell someone cares more about the margin than the quality.
Marty C . 2021-04-07
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Best chicken kebab I've sampled in my 36 years 😋
Craig Hendrie . 2021-04-02
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Sliders were Tasty and the Guru fries were amazing.
William forrest . 2021-02-25
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Placed an order online to be delivered. Order took just over 3.5 hours to arrive. Piri Piri chicken was very dry and bland, tasted more like old chicken. The burgers where sadly the processed frozen processed type that where pretty nasty, sad to say that l could buy a pre cooked rustlers burger from tesco and would have tasted much better. I do not think any of the staff here is trained in the food trade and that includes all the Cook's, there is no sense of pride here in what they give customers, during covid l didnt see any hand washing here or any staff wearing uniforms not forgetting to mention dace masks.
Donald Morrison . 2021-02-07
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I'm a regular to this place. Absolutely love the flame grilled jerk chicken strips and guru fries.
Gav Russell . 2021-02-07
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Its good, the fries box is a must have! Nice staff too!
Rossco Jamieson . 2020-12-20
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Amazing food, really good save at 2am
Rabid Monkey . 2020-11-29
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Very much enjoyed their burger.
Moe Nawaz . 2020-11-09
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I ordered through Ubereats and I found hair in my rice.
Roa . 2020-11-08
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Great fast service. Great tasting food!
brandon silvester . 2020-08-30
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The staff does not have any maners to speak the customer.
Adnan Sarfraz . 2020-06-23
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Ordered from Ubereats and the food was one of the most awful tasting meals I have ever had. Will not be ordering again.
Hamza . 2020-06-15
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Place is an absolute joke. Order set to arrive 4:25, called them a couple of times after it hadnt arrived and someone eventually answered the phone at 5:10 and told me its on its way and should be 10 minutes. Its now 5:40 and still no sign of the order. Useless and lying to me clearly the guys just shut up shop and cant be arsed to tell me.
BottyInnit . 2020-05-22
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Good, Please try making less oily items
Niteesh Bhargava . 2020-02-19
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I ordered grilled whole chicken from here to have lunch white, my friends. It was so tasty and the delivery was too fast
Adam Thomson . 2020-02-18
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A vegan friend of mine was given cow's chesse at this place with a "vegan" order and had her number blocked when she reached out to them about it, (It was take away).
Melba Arango . 2020-02-05
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I am a regular customer as my son`s school is nearby. Every time we have a good time by ordering delicious foods at Grill Guru.
goerge Macphilip . 2020-01-06
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Full chicken we had, and it was awesome in both taste and quantity
Muhammad Salman . 2019-12-24
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Waited for over 2 hours with things missing from the order and the lady on the phone hasn't a clue what's going on. I would Not recommend
Original Hip-Hop . 2019-12-11
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Top quality food. Especially when u need a food after 2am in morning. Cant beat it!
Taral Khasiya . 2019-11-30
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♨️♨️♨️Amazing food second visit ♨️♨️♨️ 😋😋😋😋food is mouthwatering 😋😋😋😋
Subhaan Younis . 2019-10-12
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I am unfortunately a regular customer and like to give my honest review about grill guru. The food consistency is zero, the chicken is always burned though I have to tell them before ordering but they don’t care. I am sure the owner of this business is not bothered bcuz the food is not healthy at all. So it your choice to make your way somewhere else than eating burned food .
Aatif Minhas . 2019-10-08
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The Chicken Wings and spicy rice combo is excellent. The Chicken quality is also excellent as are the prices. That Hot Sauce is one of the best in Glasgow. Food is Highly recommended. Only improvements should be 1. Cutlery on the tables (Forks) 2. Maybe a more friendly atmosphere, but i do realised that it is a takeaway.
Keval G . 2019-09-15
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I just love that place and food there if you are on diet then thats a good place for you. Rise box with chicken and sweet fries. Really good prices too.
Bartosz Krawczyński . 2019-09-09
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Very unprofessional and rude cashier. Answering his own phone during the order as well as shouting to the caller. Card machine wasn't working and my friend didn't have cash so he waved his hand at us as if we were to get lost. Glad I didn't give them my own cash. Also, they advertise student discounts but don't actually run the promotion. Pathetic, not worth your time or money.
Taha . 2019-08-27
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Gourmet Beef burgers are frozen... horribly dry and cold
Aqib C . 2019-08-26
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One of my work mates took me here am not a big chicken/spicy person so I went for the burger and it was fantastic been twice more with my partner and daughter who also love it and that's why am giving it the full 5 stars
joe robinson . 2019-08-23
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Tried full chicken and chicken strips.. over priced . Lemon and herb had no taste . All i taste was burnt herbs. Won't go back for sure.
Adventurer Maniac . 2019-08-20
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why do you need nandos or 5guys when Grill Guru makes the same quality food for half the price
Dragostin Hristov . 2019-08-13
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One of the best chicken kebabs in the city always fresh no long wait. A must for anyone that likes a good quality chicken kebab......... So my go to place for a kebab will think again!!! 3rd time now got the wrong order! Chicken Donner kebab got home was lamb twice this happened. Now tonight added salad to my kebab!!!! What is so hard about a chicken Donner kebab with just sauce and cheese?? Will give one last chance and explain my reasons hope you can sort this out!
Jordan . 2019-08-13
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Food was fresh and nice in taste! Cooked to perfection.
Gaurav Batra . 2019-08-12
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Great cooked chicken,tender & value for money...💪💪🙌🙌
Giovanni Cecchetti . 2019-08-08
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Worst peri peri ever the chicken was burned. The staff and there service was very poor and slow.
sabih saeed . 2019-07-17
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Go here everytime I get a chance, consistently great food
RM . 2019-06-30
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Decor was nice, food was good. Really recommend their donner.
Alam Rahman . 2019-06-16
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I cant believe I ate this much fabulous food. It's Grill Guru's classic burgers which contained with chicken breast. Undoubtedly, the best grill store in Glasgow. The creative range is a treat, but the real strength is the consistently outstanding basics of the burger---fresh, delicious and great value. A must for any who visit Glasgow!
Ross Bruis . 2019-05-31
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Horrible staff and creepy owner
Yvonna I. . 2019-05-16
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They gave me the hot 1 instead of mild and my mum could have died she found wire on here dish and a man went up 2 the counter 12 times because they got the wrong order
AMELIE FRICKINMCGILVRAY . 2019-04-10
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The chicken salad is amazing!!!! So glad I discovered thus little gem plus only a few min walk from my work
liz bridgewater . 2019-04-01
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horrilble food, it wasn't even cooked properly..had to throw everything out. to be avoided
foodie23 23 . 2019-03-15
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Abusive managers, undercooked chicken. Terrible service waited 3 hrs for undercooked chicken
Kyle Gallacher . 2019-03-15
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I liked your Peri Peri chicken. You have very great employees. This Time I would order Burgers from your application. Sanppy Speed and polite workers u have got
Jason Kilbride . 2019-03-01
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Cold food. The chicken was pink. The owner was aggressive when I made the complaint. Avoid at all costs!
GfB . 2019-02-14
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Ordered on just eat at 01:50 AM got told it would be here for 3:55 it wasn’t here for that time so phoned them back up and got told they tried to phone my number and couldn’t get through that’s the reason why they didn’t send delivery out, and got told it would be another 35-45 minutes, it is now 05:00 AM and I am still waiting on this delivery😂, first time ordering from this place and it will definitely be the last time😂.
cerys smith . 2019-02-03
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Terrible terrible experinece Ordered at 2 AM, food never arrived, called the restaurant three time where the staff confirmed the order is out for delivery, called them again after 30 minutes they hung up the phone on me. Called them one last time and the manager was very very rude. The last time I’m ordering from this restaurant
Mohammed Al-Lawati . 2019-01-26
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Horrible food not worth your money and really expensive, not recommendable
Kiran Madni . 2019-01-20
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Staff dont know how to take a simple order , useless english lady who doesnt know her alphabet to note down a post code , dont order from here they are dirty indians unhygenice dont know how to flip a burger without havin 10 different problems
Hamza Ali . 2018-12-24
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I'm not even sure what I ordered but it was outstanding good. Chips, spicy chicken and a can for £3.99. Amazing value. I didn't ask for/get a take-away fork (and it needed one) but I ate every bit with my fingers as I couldn't stop eating it. I will be back.
John Clarkson . 2018-12-15
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Best takeaway in town, very yummy!!!
Edz Han . 2018-12-15
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Horrible food, I ordered the gourmet cheese burger meal for £8. First of all the beef patty was frozen not even freshly made paid £8 you would atleast expect the beef patty not to be frozen and made to order, it was tastless, the relish on the burger was the worst sauce ever the salad on the burger was brown and soggy fries are dried and hard, cheap sauce and the only thing decent was my can of juice
Nadia Ghulam . 2018-11-26
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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929 Opinions
It may be in a convenient location, but that doesn't mean they have to use convenience foods. I had the chilli calzone, which tasted like it was a tin of cheap chilli from the supermarket. My wife asked for vegetables with her gammon steak, but was told that they "couldn't change the menu items" and there was no option for a side order of vegetables on the menu. Notices everywhere starting that 'cash is the preferred payment method', although they do accept card payment. Waiting staff were standing in the doorway smoking whilst people were coming in and going out. Not sure what wine we get served, but it certainly didn't taste like the Chardonnay we had ordered. Good point - if you're going to The Pavilion, it's convenient for a meal before the show. Just stay away from the chilli calzone and the questionable Chardonnay and the smoke screen at the door.
1085 Opinions
By far the worst food and biggest rip-off we've ever experienced. Ordered two chicken wraps (£7 each) with chips. Got them home to discover 4 tiny pieces of chicken in each wrap, with a little lettuce. The wraps were about 4 inches long and were inedible. Everything, including the chips, went into the bin.
426 Opinions
I must add firstly that the taste of the food is really good and have no complaints as to the quality of products. Where I have a massive issue is with the portion size, genuinely lucky if we have recieved a standard portion of chicken donner or cheese never mind a LARGE. It's disappointing as we have shopped here for years and it's noticeable the size difference in the food. Photo attached of chips cheese chicken Donner & chips chicken donner for reference. Again I must add the taste is good and no issues with that it's totally down to the smaller portions. When compared to near by take outs these portions are tiny Chips cheese and donner meat is nearly £9!!!!
11 Opinions
I phoned after 1 hour wait. When will it arrive? Double checked they had the right address. No they had the wrong one. So gave right one again over the phone. Delivery guy in street driving about could see him asking neighbours directions. He saw me waving and came up. He had a different number to my address. Was paying cash and noticed half the order missing. No can of coke or chips. Maybe the driver took it, as it was on the receipt. Cannot prove that though. It was, delivered by a just eat driver even though I phoned direct. Yet full price charge. Had to sort that. Food getting colder. Just lost a potential good customer. Beware. Of what food we got, was by now cold. Ruined our night. I usually ALWAYS Collect a takeaway myself. Now I know why. They simply are not capable working people. Dreadful. Steer clear.
3888 Opinions
When ordering your items it's all contactless which is both fine and not brilliant, fine as your spoiled for choice on what kind of burger you can get but also if you want to add extra toppings like pickles, cheese sauce it's there but you'll be charged extra, same goes for there chips selection. But the not so brilliant part is when you've done all the ordering and are ready to pay sometimes the card machine isn't working or switch on so you've wasted time there but also if your lookong for someone to talk to take your order, there doesn't seem to be anyone there at the other desk from what I've seen anytime I've been in. There foods good, it will fill you up and the portion is big but not to the point your uncomfortable after eating ya know. I'll definitely be back though for the burger.