Smashburger in Glasgow City

pro:big and clean area,nice customer service cons:French fries not hot enough but crispy.Need to use packed tomatoes sauce instead of small containers cause it will have oxidation and taste bad burger:blue cheese beef burger, too salty,need to have at least 3 slices of tomatoes to reduce the salty but there only got 2.Beef is fresh but not juicy.Eating at the end will feel very thirsty.

When ordering your items it's all contactless which is both fine and not brilliant, fine as your spoiled for choice on what kind of burger you can get but also if you want to add extra toppings like pickles, cheese sauce it's there but you'll be charged extra, same goes for there chips selection. But the not so brilliant part is when you've done all the ordering and are ready to pay sometimes the card machine isn't working or switch on so you've wasted time there but also if your lookong for someone to talk to take your order, there doesn't seem to be anyone there at the other desk from what I've seen anytime I've been in. There foods good, it will fill you up and the portion is big but not to the point your uncomfortable after eating ya know. I'll definitely be back though for the burger.

Awesome... got a free burger from here as a student fresher discount... loved it

The burger quality was really really good and the tots were the best part by far, definitely be trying this one again

Burgers - mid Milkshake - ass Service - bad If you have dietary needs look elsewhere the staff flatly refuse to make your meal differently. Ableist establishment.

Delicious burgers and yummy fries, kids menu available!

Food was nice and warm, but too expensive for what I got. Staff however was absolutely lovely. There is a wrong address listed, luckily I walked past the right location.

Really good food burgers were so fine just the chips a little cold. Overall really good

My 1st visit. Got the classic double smash burger with smash fries (garlic). I loved it. And I've had burgers from all over the world. Highly recommend a visit. It was 17 quid, for my burger, fries and a milkshake. Warning! It ain't no big Mac, it's a real beef burger.!

Just a little underwhelming and too expensive. I had some truffle fries and a normal smashed burger. The fries were very greasy and the truffle didn’t stand out at all. The burger was rather small and the the ingredients weren’t very special. I payed about 24£ for a fast food meal that wasn’t the best but also not the worst. Not good not terrible

Smashburger offers average burgers at high prices. The burgers are oily, and the Smash Seasoning on the fries leaves a strange aftertaste. While the experience was okay, it’s not something I’d go back for.

I visited Smashburger today for the first time. It's easy and quick to order using the screens. I found the place to be very clean but it was totally empty, we were literally the only customers there. There was a really bad smell from somewhere up near the accessible toilet, it smelled a little like sewage and I could smell it from halfway down the restaurant which was off-putting. The food is adequate but nothing exciting. The burger is flavoursome but it was far too greasy for my own taste. I had a double burger with an onion ring on top, some sweet potato fries and a water. It was nice but nothing outstanding. My son had the same burger but with tater-tots covered in bacon and cheese and a Fanta. The cost was £41. Personally, I feel the cost is far to high for what you get. I wouldn't say I enjoyed it any more than a McDonald's or Burger King and both of them would have cost me less than ½ the price of Smashburger. I will say, the service was very quick, there was almost no waiting around. I can now say that I've been and tried it but I don't see me ever going back, it's just not worth it

Only ever got a delivery but these burgers are very tasty! Obviously need to sit in to experience the chips at their freshest.

The Millshake I drank was very good, but at £6 it was way too expensive. These high costs extend across the entire menu.

Very tasty, freshly prepared smash burgers and friendly service, at fair prices. We had a large portion of fries and were surprised that they were finally really big. Everything top👍

food is average, service is good

Their food is very delicious also service it was wonderful and professional and prices are great 👍🏻 I will visit them again soon 🔜

Burger was a mess, dribbled all over the place. The beef was tasteless and the chips were tiny was way over priced. The staff didn't really help as it was our first time here so wasn't sure what the deal was with ordering the food and where to go to collect it.

Chicken burger,onion rings were and chips were awesome. Taste buds were in paradise. Such great food to eat. Great service

Not very friendly and massively over priced, for what it is, three quid for water in a can, never again.

Burger was a bit dry, possibly overcooked, fries were excellent, as was the service.

I had the double smashburger, reg fries + unlimited refills deal. Fries were piping hot, well salted and crispy. Absolutely lovely. Smashburger tasted fresh, well seasoned and had plenty of toppings. Really couldn't fault the quality. Drinks were fine, though the drink machine is slightly delayed when processing requests. Staff were friendly. The meal was a little pricey at £15~ but worth it, I'd say. I definitely recommend you try Smashburger.

amazing burgers, blueberry muffin milkshake was class

Didnt deliver my milkshake and brownie. Quality of burger was average. Overpriced.

Great food at a reasonable price

overrated, overpriced and service woman was acting arrogant and annoyed.

Tried to message them whilst on coach to see if they could stay open litteral 5 minutes after closing time. Got ignored and I turned up at 21:55pm just to be turned away. Type one diabetic too and they said no to food for me. Tried showing the messages but they didn't want to know. DONT GO HERE!!!!!!

Found this place by accident. Thought we would try it out. Food was great. Friendly staff. Would recommend & will return again to try other things on menu

Tasty veggie burger, tater tots and mac & cheese bites. Friendly service and clean location

Ordered food last night was delivered stone cold. Put up a review and got a salty and unprofessional response in return. Can guarantee we will never be back to eat in or delivery. Just take the critic and do better next time. Not for us cause we won’t be back but for future customers.

I'd like to start by saying that I've visited the restaurant a few times and it's been amazing each time, full stars. My issue this time is that I decided to order it in with Uber Eats and hoped to have a similar quality experience but sadly it arrived cold and soggy. My crispy chicken burger's breading wasn't crispy but mushy. We had to heat it up which obviously helped, but the texture was still mushy. Again, the food here is incredible, I highly recommend anyone who likes good quality food and creative meal options to visit and dine-in as it's worth every penny. Sadly though I cannot recommend ordering the food in and I'm now down £40 for a disappointing order. I hope my experience was just a one-off, but I don't think I'll be ordering from here again. (Definitely not using Uber Eats again, but that's a different story!). Edit in reply to the owner's response: I get your reply, though the driver didn't take very long to deliver. My concern is that we made a scheduled order for a couple hours ahead of time and so it seemed like the food was cooked at the time of order rather than closer to the scheduled time. I have no way of knowing, just going by how cold the food was.

Quiet spot with tasty, yet slaty burgers 7/10. Loved the Coke Zero Orange, not every place has that freestyle drink machine. Ordered the Oklahoma cheeseburger — tasty but very salty and best eaten quickly as it fell apart. The double smashed patties are great but could do with less salt. Fries were fresh and crispy, though a bit too oily. The plastic-covered menus didn't seem very clean, which was off-putting in such a quiet setting. Ordering via QR code was a hassle; direct till service is better. Staff was lovely. At £16.80, it's priced similarly to other places but the meal could improve by reducing salt and oil. Overall, 7/10—would consider returning for another try.

Smashburger (Glasgow) has fantastic service and excellent food. Burgers were tasty and well seasoned, fries were delicious. Top class burger meal for burger lovers. We'll be back! 🍔

I was the only customer ,which was strange seen so much Ytube videos regarding smashburgers so I gave it a try and I must admit it was pretty good, order to service was fast since I was the only customer the restaurant was very clean would visit again if I was passing by

Over priced chain. Server asked how they could help. I had a broken leg, I asked if I could get some Ketchup she told me To get it myself

Arrived for lunch and the place was totally empty, not really much of an issue for us but just lacked an atmosphere. Possibly just down to the time we arrived. The table we sat at was still dirty, table and seats covered in crumbs from previous diners. It was also for some reason absolutely freezing at least where we were sitting. The food itself was good, we really enjoyed the fries as they were fresh, hot and crispy. The burgers were good but really overly salty and the burger patties were so thin that when you picked up the burger it sort of just crumbled out of the bun. Like the fact they have a drinks machine with lots of options. Although we weren't sure if the drinks were refillable, no one was available to ask (definitely should be with the saltiness anyway). Overall it was good but nothing spectacular, we would probably come back but just not in a hurry.

Amazing sweet potato fries, fast delivery, & lovely courier!

EVERY SINGLE BURGER WAS STONE COLD ALONG with the chips !! Paid £35 for stone cold food !!!!!!!!

Got a delivery and it was freezing cold, couldn't eat cold food, total waste of money

Order was left outside entrance of apartment blocks without any notice. Was never called and my security buzzer didn’t trigger. Only found the food almost 30 minutes after as I was checking the app and it said it was delivered. Time I found it, food was cold. Extremely disappointed on the delivery.

Food was really good, same they don't do hot drinks

The burger was just about edible, certainly no better than a big mac from down the road at twice the price. Not surprisingly, the place was almost empty. I'll not be back.

Just not for me. The food was good, but by the time it arrived, it was cold. Hoping it was just a busy night, staff looked like they were trying.

Always excellent burgers. Quite pricey but even the loaded fries were special

This burger is the worst one I’ve ever eaten in Glasgow. Just want to share a few points: 1. The bun is cold and wrinkled, it has no fluffiness or elasticity at all, and got stuck together after biting into it. This seems to be a common problem with buns here. For example, the buns from China Court Bakery, a Hong Kong-style bakery on Garscube Road, also has the same problem. In comparison, I have to say buns from Macdonald is more elastic and fluffy. 2. The beef patty is said to be made by smashing a beef ball, which retains the juicy taste to the maximum extent. However, it actually turns out to be too salty, probably because the maker didn’t pay attention to the salt when frying and the salt was spread unevenly. The beaf quality is just average, not juicy at all, nothing special. 3. Cheese, lettuce, tomatoes, and sauces are just ordinary and have no merit. Summary: This burger is definitely not worth spending £10+ on it. As the two souls of a burger, the bun tastes bad and the beef patty is too salty. It is amazing that this burger maker can make both things so bad at the same time. This makes me wonder if the people have being too nice to the food quality? Well, maybe this is just because the employees in this store are poorly trained and the management has too low standard. Now I understand why this store is always quite empty with no customers, which is in sharp contrast to the Macdonald next to it.

This was my first visit to Smashburger, and I wasn't disappointed. This isn't a BK or MacD's. It's a proper burger joint, and you'll have to be prepared to pay extra for the food, which, for me, was excellent. Prepared and cooked from scratch, it's well worth the money. The service was excellent, and the only reason I gave 3 stars for the atmosphere was because it was New Years Eve, and I was the only dine in customer.

Order arrived on time and was extremely satisfied with the food. This was my first order and would recommend highly recommend it.

First time using , excellent burgers fabulous fries and amazing onion rings

Food is great, but I have ordered from here twice through deliveroo and both times the food has been very late and arrives cold. They use their own delivery service, which clearly has issues.

I actually ordered through deliveroo from here, but no one actually arrived to pick up my order so I had to go in myself. Manager was apologetic and made sure my food was cooked fresh when I arrived. She also suggested I cancel the order with deliveroo which I reluctantly did, but thankfully when I explained the situation to customer service they said they would cover the cost. Food was great, and would definitely eat from here again.

Terrible experience through Deliveroo. Ordered at 6:30. Phoned several times to be told they had no drivers. Gave up on order by 9 and the order was cancelled. Ordered elsewhere. However Deliveroo driver turned up at 11 as I was going to bed. He took a photo at my door and insisted I took it. Deliveroo will not refund saying it’s smash burgers responsibility. Lost for words. Shocking experience

기대하고 찾아간 스매시버거~패티가 2장인가 들어서 양도 푸짐하고 스윗포테이토 튀김이 정말 맛잇엇어요. 음료는 닥터페퍼 제로슈가 니맛내맛 다 섞어먹어봤어요. 콜라먹는 재미까지 잇는 재미난 버거가게~~^^가격은 기본버거/감튀/리필콜라까지 19파운드 한화 약 31000이엇읍니다

The burger and chips were great. I went in late on a Friday night and the place was empty, therefore I can't comment on the atmosphere.

Quiet Tuesday night burger. Excellent food and excellent service . Staff very friendly and efficient.

Hands down the best burger place in Glasgow! We just had Oklahoma Burger and Classic Smash Chicken Burger with Rosemary Garlic Fries & Fried Pickles and WOW!!!! Every bit of food was incredible! I'm so fussy about burgers but we cannot complain at all was the best burger I've ever had! We also collected and the staff where so lovely and welcoming. This has defo jumped to my top spot and go to for burgers! Well worth the money! Thanks 👍

Underwhelming I'm afraid. Staff were pleasant enough but apart from show us to our seat and take the money and park the food on the table there's really not much for them to do. Smashburger was decent but not for £11 . Loaded Fries £8 is more like a side dish. Far to much cheese on the fries. Quite sickening. Would prefer more fries and less fixins. Milk shakes were pretty tasteless and weirdly very small if you dine in. Much bigger and nicer looking in the clear plastic cups we were served in the drink cup. Basically would have been better ordering to our hotel room. No atmosphere. 2000 Saturday night at end of month. Glasgow was jammin.

I dropped in here on a Sunday afternoon for a bite to eat. It was very quiet which I like. I was greeted straight away and given the menu and an order number. Once I sat down, I scanned a QR code on the menu to place an order. The burgers looked huge so I stuck to one thing. The waitress asked me if I wanted a glass of water as I hadn’t ordered anything with my food. This was welcome and refreshing and free of course. I had the chicken burger with added blue cheese and ranch dressing. Total bill was £11.95. So it’s not the cheapest place Ian town but it was worth it. The toppings were fresh and a good size portion. The staff were friendly and helpful. The place was very clean and had the look of the typical American burger joint. I would recommend this place.

Staff were nice, however two burgers + fries took 25 minutes to be served. When they arrived all of the food was cold. Certainly not £30 worth of food or experience.

I was sent the wrong food and still have not got my refund back yet and it has been almost a week!!!

Food: It is what it is, a mighty tasty burger. Staff: Incapable of smiling. Too busy with their own conversations and checking phones. Glad I’m not paying their salaries.

Reminds me of the Smashburgers in the US. Sometimes, you get American cuisine outside of the US, and it doesn't taste the same. Smashburger would pass a blindfolded taste test in a side by side comparison with it US sibling. The restaurant was clean, the staff was friendly and not too expensive.

Great food! Took a little while, but it was worth it...

Wanted my email address and phone number before I could order on app so I left

The food was decent but I couldn't finish it(portions were way too big) . Ordering and paying throught their website was a nightmare and you couldn't order through the till. Overall not very memorable

Bus broke down. 7 elderly and hungry residents on board. Smash burger to the rescue

Don't order for delivery, 3 times delayed and the food was stone cold by the time it arrived :(

Milkshakes are a bit steep price wise but unreal definitely coming back

4 onion rings not 6, no bbq dip with it and no dip with the fried pickles either. Burger and loaded classic smash fries lovely though, fast delivery.

Far too expensive for a burger and chips of average quality. Cheese wasn't melted, burger and chips were barely warm, chips over salted. Wouldn't pay more than 6 quid for that standard but paid 17 quid just for the burger and fries. Made better burgers at home- that'll teach me for being lazy! Disappointed and won't bother again. Another rip off burger restaurant.

The burgers were good but for the price they could have been much better. Place was empty so no much ambient either. Staff were nice.

Excellent burger options if you are gluten free. Bun is an extra 50p but it's nice. Doesn't fall apart like many others. Burgers are tasty, toppings are plentiful and sides are nice too.

Thought we would try lunch here. Glad we did food was good. burgers were so fresh. Staff were friendly. Would recommend & will Return. 5 stars Returned on 8th August 23. Food was good. But floor is far too slippery

Service was fast and friendly, food was absolutely delicious! We will definitely get food from here again!

The food in this place has gone down hill, burgers used to be full of flavour, not so much these days and dont get me started on their milkshakes, used to be made with pure hagen dazz now its a tiny bit of hagen dazz ice cream and full of milk now but they still charge the same price! I used to spend over £100 a week at this place mostly when they did churros and now stopped selling them and bought from here because of their delicious milkshakes but even they are watered down by loads of milk now!! Milkshakes no where near as tasty as before and that was the main reason i would spend over £100 evey week here! Not now im afraid!! Go back to the milkshakes you did in the past and i might consider coming back guys!!

Excellent as always great food all the time

Buono! Ottimo anche il bun senza glutine. Certo che, per avere un burger a tutti gli effetti, qualche riempimento extra va comprato.

Food was cold drinks were put in the same bag as the food.

everytime i visit i love it even ! The food is fresh and delicious always .

First time here today, and it was a lovely burger, I had the Oklahoma Mushroom Blue Smash™ Burger, which was very tasty, the fries were also very nice and all was freshly prepared and hot. Will be back if I am ever in Glasgow again.

Mainly focused on takeaway. Burgers are excellent, also the weet potato fries

Excellent burgers and great loaded chips. Place was totally dead when we visited so our food was super fast. Can't wait to go back.

The food was fantastic, quick and easy to understand how to order. Would happily say better than McDonalds

Overpriced and small portions. Burgers about £10-14 each and don't even come with fries on the side or anything. Not really impressed at all. Thank you to the restaurant for responding. I still do not think this is £35 worth of food and it is hardly "hand crafted" to put some sauce on tatertots and deep fry some pickles. I have attached a photograph for further evidence. If you're looking for a good food in town try thundercat or bucks bar

Literally the best burger I have had for years! And the service was great they actually did so much more than they needed to to make myself and my children welcome. I will be back 100%

Inside was almost empty. The staff was busy with orders taken away. They didn’t explain in the beginning that they don’t take payment on the the table and I have to go to cashier make my order and pay and then back to table wait my burger. I was no rush so it’s was ok for me but waste a bit time till understand myself how it situation. I really enjoy my burger. I should say it’s really fresh and juicy. So I really recommend this place

The burger was very juicy and I loved it!

Among the best fries I’ve tasted. Burger was ok, not bad but not great, overall thought it was overpriced for what it was.

An excellent burger and everything was super fresh. The chips weren't bad, just hard for chips to stay crispy with delivery time travel. But I enjoyed my meal and will order again.

We went mid-week lunchtime, the restaurant was quiet but we still had to order on the app whilst the waitress stood about. The SmashFries were 10/10 but the burgers were average. We ordered drinks, they came in a bottle with no glass or ice (which was ok, we didn’t ask but usually comes as standard) Restaurant is really nice and fresh but lacked a little atmosphere (maybe that is because it was quiet). I would go back for a quick bite but had better burgers.

Food was freezing cold. Not the correct order.

Easily one of the best burgers I've had ... Great service guys keep it up

We visited and it was super quiet with only 2 others in the whole restaurant. Ordered 2 ice cream sundaes. One sundae was brought over and then a 5 minute wait for the next one, it was the wrong order when was brought over. After another 10 minutes the other sundae was sent over. It wasn’t the sundae we ordered and was a terrible basic vanilla ice cream with some chocolate sauce. At £5.95 we should have asked for a refund but after a very long day out and at 6.45pm it wasn’t worth the hassle. Will not be visiting again. Highly dissatisfied and disappointed.

Burgers are good but overpriced. Same with sides.

Delicious burgers done perfect. Fast and friendly service.

Had to wait a while but it was absolutely worth the wait . The food was fantastic.

Excellent food, great customer service!

Great value, quick service. We were there pre-cinema with 8 kids, who all enjoyed it.

Over priced for what you, get food came cold and with small portion

Very solid burgers. Service could have been friendlier.

The order was one hour late than the initial time.