The best restaurants serving American food in Yorkshire and The Humber

Just had very poor service here. Waited patiently after a group ahead of us had placed their order and proceeded to wait a further 5 minutes. No mention of "we will just be with you in a moment from either staff behind the counter. This is something I would happily overlook as the cafe will be approaching closing time and jobs will be done ahead of close. However customers waiting always take precedent of these tasks. A little acknowledgement goes a long way. However, it was only when the blonde hair female staff member asked us if she could serve the lady in the queue behind us with no explanation that we decided to walk out. Even when we headed for the door, no attempt to explain was made. A real pity, when we've generally received good service. At £10 a visit, you've lost a customer unless I get some sort of direct response here, which judging by other comments no one bothers to reach out from customer services.

it does not ever serve coffee in the last 2 years I have gone there. Every time I ask they only offer soft drinks which I am not happy with.

Ordered and collected no fuss was there on time and food was good . Will definitely order again Clean and tidy place Many thanks

Ended up here at the end of a night out around Kelham. First time here and it had fun & chilled vibe plus the music was great. Staff were super friendly too, shout out to Kaya!

Would definitly NOT recommend. Slow service and owners became very violent and aggressive before threatening to ‘stab people up’ who had questioned how long there order would be. Owner had pulled out a nice and continued to meat threats

Absolutely appalling under cooked bacon well what bacon was in it oakwood McDonald's this is disgusting............

4 piece meal,served within 5 minutes of ordering,hot,fresh,tasty,chips too.great service,will be back again 10/10

Best burgers..just wish they were more up to date and lot of them need makeover. Look scruffy compared to Macdonald's

Oh dear really poor. The food was terrible. Spent £25 and the quality was awful. Ordered cheese and tomato garlic bread, no garlic and hardly any cheese or tomato. The chicken kebabs were processed chicken and small cubes. Salad was off. Food was cold. This place must of changed hands. wont use again.

Nice place to eat, chicken crispy and tasty, friendly staff. Chicken always fresh. Best in area. Good for all people. Recommend for everyone

Came here for a quick bite to eat while out shopping. Food was so nice, the best KFC I’ve had in a while. There’s a lot of places to eat but this is the best on the park

Excellent food. The order is served super fast. Staff and the customer service is lovely. The menu is in the budget compared to other fast food retail chains.

Lakeside- first impression dirty, went to the men’s toilets, stale urine overflowing that had been there a long while!!! walked me and the family out what a disgusting place,

Blue light card users stay away. Refused to let me use my card even though attached to the app stated it’s been used once today already so it’s invalid. Never had that at any KFC in the UK. Asked for the manager snd she was useless talked over me and said it’s not valid as been used already to claim a free winning reward on the app nothing to do with the blue light connected to the app.

Awful, would not visit this store again. Poor service, chicken was good, made me ill. Made dog ill too