Based on 10 opinions finded in 1 websites
Based on 10 opinions finded in 1 websites
Opinions
Sugiero encarecidamente que Brett vaya a un entrenamiento de servicio al cliente. Starbucks necesita hablar con este caballero. Insistiendo en que moviéramos asientos porque teníamos algo de equipaje y dice que estamos en su camino. Completamente fuera de servicio. Siempre me encanta un Starbucks pero Brett y su impactante servicio ha dejado un sabor agrio.
ChrisP63 . 2024-10-23
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Tenía una conexión en la estación de tren de Doncaster y tenía un poco de tiempo libre, así que decidí comprar una taza de té de Starbucks. Había dos empleados de guardia cuando llegué y me dio un saludo amistoso por la joven que me sirvió. Rápidamente me prepararon mi bebida y pude pagar con efectivo lo que me gustó ya que algunos Starbucks te impiden hacerlo. Conseguí mi leche y cuando crucé el andén mi tren estaba allí para poder disfrutar de mi bebida mientras continuaba mi viaje. Justo lo que se necesitaba : )
therichastill . 2024-09-02
MORE AT TripAdvisor
Worst tasting chai latte I've ever had from a Starbucks and the most expensive one in the local area. Tip - Taste the drink you are given before leaving and insist on a fresh drink if not 100% happy. Don't leave it until you are on a train before tasting - like I did 😫
Steve H . 2024-02-01
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Seem to always be served by the same miserable rude young man. Not sure why you can’t serve a pupachino for my dog this time, it’s an espresso cup of cream… I offered to pay if that was the problem but no apparently you “don’t do them” (translates to I can’t be bothered to take 10 seconds make one). As I have had no problem getting one at this store before.
Lily . 2023-12-31
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I spent over £20 for me and my little boy. I got my little boy a caffeine free frapuccino and after just a few mins the paper straw was drenched and soggy. I asked for another paper straw for my little boy to which the male worker simply replied "no"! Rude and not child friendly.
Kirsty . 2022-08-14
MORE AT TripAdvisor
I am waiting for my friend to arrive from Doncaster. She has just informed me that the staff demanded cash as the card machine wasn't working. So she had to goto kiosk yo get her coffee and then returned to Starbucks to keep warm, only to be asked to leave as she did not purchase her drink there. On this day it is freezing cold, the trains are having problems getting across the country. No business should ask a single woman to leave the shelter of the restaurant. The staff need to be sent on a training course. I am now waiting for her to arrive sometime this evening. Shame on Starbucks.
Whim P . 2021-11-27
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Arriving in to Starbucks to get a drink before our next train. We waited in the queue for ages and when it came to our order I can tell why. The people making the drinks were doing so one at a time and moving the slowest I’ve ever seen anyone move. They had nothing prepped and had to keep going to different cupboards to get ingredients. I got my drink 5 minutes before my partner got his. Staff need way more training in making drinks and customer service. Don’t go in here if you’re in a rush for your train: you will miss it.
Louise W . 2021-07-18
MORE AT TripAdvisor
Old man grey hair, small served me was very rude and threw my drink onto the side for me to get it clearly having a bad day but was not an excuse to be rude to his customers will not be returning
tommU6664SB . 2021-07-03
MORE AT TripAdvisor
This branch of Starbucks is right on the Platform number 4 of the train station and i thought it was very good compared to other station coffee shops. One can wait in the pleasurable surroundings of an established coffee chain, with good coffee and the usual range of pastries that can be found in starbucks. My coffee was lovely and service friendly.
profjoypc . 2019-07-21
MORE AT TripAdvisor
Good coffee and cake and eating for the train on platform 4 becomes a pleasure . Wait in comfort here . Live timetables on screen in this lounge do no need to worry about your train .
graham c . 2019-04-12
MORE AT TripAdvisor
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695 Opinions
My family came here for my nieces 16th birthday after we had been to the Wildlife park Christmas lights. We were all quite excited about the experience which were soon dashed and I wish we had read these reviews before booking. We were all sat down at the table and despite the restaurant been quite empty, only three other tables and there been about 10 members of staff floating about we had to ask to order. Order was eventually taken and food arrived in a deficient time but was mediocre. The beef burgers were very disappointing , really thin patties that were dry and over cooked my mother left most of hers. At no point through eating did any of the staff approached the table to check if anything was ok or to ask if we needed more drinks despite us having refills. After finishing the meal we sat again waiting to be cleared so we could have deserts, but again no staff came till we asked for the table to be cleared. We had brought a birthday cake with us which the staff did bring out and sing so that was nice, but we never got asked if we wanted deserts and we never got the one that came with the children’s meal. We decided to just ask for the bill and leave. Overall the experience was very disappointing, the food was below average, the service was bad all staff you seem to be young and experienced with no supervisor or manager around. Just before leaving, we did voice a disappointment to staff and we were offered free desserts, but by this point, we were all stood up with a coat on and just wanted to leave. Im quite surprised after reading reviews as the bad ones seems to be consistent for quite a few months and no change seems to have happened.
1822 Opinions
Couldn’t fault this place, the food is beautiful and everywhere is clean and well kept, all of the waiters/waitresses provide such good service and have a warm personality, and we have had many extremely pleasant experiences with the specific waitress, Alisha, who made it all so much better.
6073 Opinions
Lovely place, amazing food and great staff. Charlotte has served me many a times and has always been brilliant. Would recommend to anyone
2600 Opinions
It was nice food, unfortunately we had people shouting across the room to another table of people. Also check your bill as they tried to over charge us
1359 Opinions