TGI Fridays - Doncaster in Doncaster

Really good food very tasty, very big portions though couldn’t eat it all

Attempted to call due to order notes of customised burger. No answer and order notes was ignored.

Lovely cocktails and great staff. Cocktails are a good deal 2-4-1. This is our go to place for a drink. We love it and will always come here

Pleasant experience! We were looked after by Humaira during a busy rush and can't fault our service. We stopped in for cocktails and appetisers and the wait was not bad at all.

A very clean and well kept restaurant. Great service by Humaira throughout my meal who’s was most attentive. Food came out hot every time and was really tasty.

Humaira gave absolutely wonderful and had a lovely time based on how friendly and helpful she was! Food was incredible also.

We stopped going here and haven’t been to tgi Fridays in a long time as we have found service to be very poor and food smaller portion size and quality is not to the standard it used to be when we first started going. These issues seemed to be across the board as we found it to be the same at all restaurants we went to including Doncaster, Sheffield, castleford and Manchester. However my son had done really well at this week and asked to try this again so today we visited the Doncaster branch and was very surprised with the quality of our meals and portion sizes as well as the service. Our server Haydn at Doncaster was amazing he my son wanted bacon on his kids burger and Haydn mentioned they can’t usually offer this but would see what he could do, when the burger arrived it came with bacon which made my son super happy. Hayden checked in on us and topped up our drinks when he could see they need doing. Today was the best service and experience we have had in tgi’s since we first used to go years ago. Hopefully these improvements have been made across the board and the service is finally back to how it used to be and that today was not a one off.

Three drinks ordered, one delivered. Chased it up and never saw that waitress again. Chased it up again and finally got it resolved. Good was ok but nothing special and not worth the price... Except for the mozzarella sticks on the burger... They were overcooked so all the cheese had escaped. Ridiculous. It was nearly mother's day, so there was a tacky attempt at a balloon arch made of a handful of balloon on a fibreglass tent pole poorly taped to the fence with electrical tape. Definitely feels like we've been diddled

Cold and uncooked. Desert not what it said on the menu.

Fantastic service and lovely food. The salad is one of the best I've ever had.

3 stars for the meatless sesame bites and mozzarella sticks which tasted nice. The Mac and cheese was the worst thing I've ever had. It had no spice and barely any ''cheese'', felt like a 2 yo prepared it, and for almost 17 pounds?? The corn ribs were okay good charring but also minimal seasoning.

The food was burnt the chicken wings were that burnt you had to scrape the burnt bits off very poor quality not going back

Only giving 3* so this gets someone’s attention as I do love TGI Fridays and would not usually give a negative review but came in this afternoon and there were zero staff around Stood there for around 5 minutes to give the benefit of the doubt but then called it a day and went across the road to Wagamamas instead. Annoying because I had been looking forward to it all week!

Went for my grandsons birthday and had a meal for 4 ( for 2 of us) it was less than a bag af chicken wings for £40 very poor for the price The place was freezing and the only positive was our server who was lovly pleasant helpfull with all11 of us .one of our group got shouted at by a barman " where are you going " as he went to join our party .being 80 years old it didn't bother him but we were not happy .

Visited for a birthday and had the Bottomless sesame chicken. My partner and I were waited on by Paul and he was breath of fresh air. So friendly and nothing was too much trouble. Even though he seemed to be working alone he was like a whirlwind taking everything in his stride and didn’t drop his smile or sense of humour once. Working in retail myself great service isn’t as quickly recognised as the bad so just wanted to give Paul a shout out and say thank you! Oh… and the food was great as always 👌🏽

Absolutely abysmal, 2 tables already there but waited 10 mins to be seated and no apology. 2 waitresses were friendly but that's all I can say nice about here, only reason stayed was daughter wanted sesame strips and we no longer have a tgi near. Other food was bland, tasteless and cardboard chips...didn't complain as didn't want to upset daughter Avoid

Freezing cold food. Spilled out stuck to the bag and inedible!! Was over and hour and 20 minutes wait

The food was great, everything we ordered came, so we are really pleased with the quality of the food, thank you, we will order again

Missing items both kids fries, missing cake yesterday.?

Thanks to Freya, Will, Rachel and the team for awesome service 👍 really nice restaurant with unlimited time free parking, went for the ribs was brilliant with the chips and mac n cheese, corn would taste better if it came with butter or something, ribs were brill, had a good read too and lots of people celebrating their birthday around me which was fun too

Nice food generally, onion rings a bit soft but otherwise good

Food excellent our server Humaira couldn't do enough for us she is credit to the restaurant

Very slow service, we were taking to our seats, took our drink order then said they didn’t have any chicken in in terms of chicken burger or chicken nuggets. So we just ordered two milkshakes 35 minutes to come ( photo to show time stamp). The restaurant was empty it was a Monday afternoon so no excuse for slow service. The milkshakes were not nice at all and £16 for two! Very very disappointed and we went to McDonald’s. We won’t be going back to TGIs.

Absolutely dreadful, half the meal was missing and was absolutely freezing cold

bit long for a delivery but food was amazing

Celebrating Valentine's day because I don't have a previous appointment I waited more than 45 mins (was available few tables but no staff to cleaning it)...very busy and not enought staff. While waiting for a table I wanted to order a drink at the bar but the staff refused me because they had to honor previous orders. I'm ask for a empty glass 2 times and they forget about me both times.. Food not on my taste..very very swet. Sorry but I'm not comming back!

Visited this afternoon with family & friends as we was in the area. The food was highly priced for what you got. I myself orders the New York strip.so steak dinner. It’s priced at £30.thd food on my plate did not reflect this. The steak itself was very thin & overcooked. If wasn’t for the fact that we got two children’s meals for free as part of a deal & we hadn’t been so hungry I would have sent it back. The service was good though. But the food is shocking. Save your money & go elsewhere.

It was a very busy night but Jeffrey abled to serve us well. He was so friendly, smiling and hospitable. He is truly an asset of TGI Friday's.

Cold, Tiny potion and missing half the order. Driver rang before knocking? Strange

The prices, for what you get, are quite expensive. A burger for example with chips at £19 is way too expensive. It's not the sort of place I would go again to, because of the prices.

Took my daughter and both meals were fantastic. Great service. Highly recommend

I liked the service, delicious food and pleasant atmosphere

delivered on a bike flat cold & knocked on about 5 doors before I flagged him down. absolute garbage

Ordered but fries missing from both meals. Really disappointed when one is a child’s meal. It’s not like it’s cheap!

Went for a group meal and had a lovely time. Drinks were good, food was nice, a bit overpriced for what is it. Service was fantastic. Millie our waitress was the happiness and nicest person serving in a restaurant that I have had seen in a long while. She was incredibly organised in taking all 6 group orders separately and made it so easy to add to our orders and pay. Thank you Millie.

The dont send half of the order and just eat dont do anything

Enjoyed the food that was delivered, but very disappointed that the rack of ribs should have come with slaw and corn neither of these came with the food.

Couldn’t fault this place, the food is beautiful and everywhere is clean and well kept, all of the waiters/waitresses provide such good service and have a warm personality, and we have had many extremely pleasant experiences with the specific waitress, Alisha, who made it all so much better.

75th birthday celebration, big age range in our party. Excellent food, wonderful staff. Shout out to Carla for the birthday song and for looking after us so well. We will return because of her service today. Huge thanks

Had a lovely meal great food and great service Alisha looked after us all and was very friendly helpful and patient with us thank you x

Went a few weeks ago with family and friends. I can honestly say I've never been more cold whilst being indoors in my life. Food was only ok. Service was ok too. I genuinely think it was warmer outside.

Not far off being a great place, if it were slightly more affordable, probably be stacks of queues.

Half the stuff was missing, the half that did come was cold

Absolutely awful. 2 burgers burnt to a crisp and just caked in cheese to cover it up! Chips missing. Sides were cold! Appalling

Absolutely lovely meal, mocktails were amazing and our server Alex was fantastic. Great atmosphere, will definitely be coming back in the new year!

Holly waited on us for the evening and was brilliant! Very polite, efficient and friendly throughout. Deserves NYE off too…

Doncaster Lakeside, served by Phoebe very pleasant and chirpy. 10:10…chicken wings are 100% awesome as are the 241 cocktails 🙌

Lovely service from Humaira, thank you so much. My family and I had a fab meal after bowling. It was the perfect Christmas Eve treat xx

Order is cold when arrived and was delivered 40 minutes later than initial time. There are also items missing that TGIs would not take accountability for.

My family and in laws ate here this weekend. The servers were attentive and friendly, a small mistake was made with the food but it was dealt with quickly and politely, I didn't catch the name of the male staff member but he was brilliant. My father in law asked about veterans discount, he said this was something he was hoping to get in place.... For his benefit, my father in law is since entitled to a blue light card and I'd like to thank him for raising this and his very kind gesture on the day of our visit. Gutted I didn't catch his name as he is a credit to his craft.

The food was absolutely lovely 🤩🤩

The glazed burger was very tasty & full of flavour. the sweet potato fries are definitely a must 👌 . Overall will be ordering again , 👍👍

Went here with my partner for a meal out. There was only around 7 other tables but service was so so slow. We were stood at the hostess stand for ages being told but multiple people “someone will be with you in a minute” It took 10 minutes for our drink order to even be taken and when it was the waitress was so grumpy. Food was good but it took over half an hour to get even though there was only 2 of us and we wanted dessert but didn’t get time as service was so slow and we had somewhere to be. When we finally got the bill we had to hunt down another waitress to pay because we’d been waiting 10 minutes for payment and our waitress disappeared! Normally if it was busy i would understand but because there was hardly any tables me and my partner were getting frustrated

My partner and I visited tonight 01/12/2024 after feeling nostalgic as we both hadn’t visited TGI’s since kids! I have to say, if it wasn’t for the delicious food, I would be ranting and raving to avoid this specific restaurant. The staff; We was greeted awkwardly by the host who had no knowledge of the restaurant from what It seemed when we enquired about the cinema promotion which was outside the front door. We were sat and served by a gent who was decent enough, we ordered Long Island ice tea’s, I have no idea what we was served as they tasted awful so we had a couple of sips before deciding to say something. I took these cocktails back to the bar where I was ignored by the host and waitress until finally the waitress came to check my issue. She apologised, I returned to my seat and shortly after a lady came over to our table to what I can only describe as ‘confront’ us over how the cocktails were made. We simply explained that we dine out all over the UK and we know how long islands ice tea’s taste and that the taste can vary. However,What we was served did not taste like a Long Island ice tea. The lady proceeded to then tell us she will remake the drinks but they will be from the same specs, we settled on changing drinks to beers instead. These were brought to us around 15 minutes later. At this point we was pretty put off and ready to leave, but then the food was brought out, threw on the table and the guy bolted off. We had asked for 2 side plates when ordering which were not brought out, so I asked the same guy for them, a girl later came back and threw the plates down and walked off. We literally gasped at how rude the staff was being, our original server then came over to check we was ok as he must have noticed his colleagues actions, he apologised and we asked if someone was offended as they were serving us with the worst attitudes and passive aggression. Now for the positive’s; The food was great! We really enjoyed the meat sharer and sticky chicken strips and chips. Really couldn’t complain, tasted great everything had its own taste and we really enjoyed the cleaned up our plates. We was starting to regret choosing this place for food, but honestly the chef’s really made up for it! 10/10 To be honest we got the vibe that tonight must have been a lot of new and inexperienced staff at the front that had no abilities in customer care. We spent £62 for a quick snack before watching a movie, nowadays that’s a lot of money to be spending on food and although it was great, the service was crap and the wait on drinks and the attitudes and bad vibes were really uncomfortable and I think we’d hesitate massively to returned because of it.

Worse £70 I've spent.. for 2 burgers and chips and burnt potato skins...waited near 45 minutes for my order to be taken..even took 20 to be seated and it was empty...food was absolutely disgusting...chicken burger must of been cooked that morning and tasted of manure...never in my life experience food like it..so disappointed..👎👎👎👎👎👎👎👎👎👎👎👎

Good ambience. Staffs are awesome. Pork ribs is the only reason visiting this place so make sure you don’t miss whenever you visit.

Good welcome went downhill fast from there. Got our drinks fairly quickly, ordered our food which finally arrived 40 mins later, mine was cold so sent it back, my partner asked for ketchup which took another 15 mins to produce a bottle of sauce, 20 mins later, my partner had finished her meal and my meal arrived. We ordered two more drinks which never arrived. I was told that we wouldn’t be charged and I said we wouldn’t be paying for the other meal either. I finished my meal and we went and paid for the first two drinks only. I am going to be kind and say I can only put it down to the 3 young waitresses being rushed off their feet or lacking in training. For the high prices charged I expected better, we won’t be back any time soon

We stopped in for some drinks on our date night our server Kim was really warm and welcoming couldn’t do enough made the experience throughly enjoyable

I felt this was really poor. No atmosphere, average service (I don't think the staff have been trained well at all), lacked management, very expensive, poorly presented food so very disappointed and wouldn't go again.

Fuimos para un lanzamiento tardío alrededor de las 3 pm que tomó un tiempo también ser reconocido después de que caminamos y estar sentado. Una vez sentados de nuevo esperamos un rato unos 10 minutos antes de que alguien viniera a tomar nuestro pedido de bebidas, solo había dos señoritas sirviendo y alrededor de 10 mesas sentadas. Muchas de las mesas restantes solo quedaron de los clientes anteriores, estaba claro que estaban muy poco personal. Fuera de orden salió mal, pero fue rápidamente puesto en orden. Como muchos otros clientes parecían tener el mismo problema. 95 para tiras de pollo y patatas fritas es muy caro, así como los presupuestos y las porciones son pequeñas. La comida es normal. El personal parecía infeliz mi hijo de 13 años incluso comentó sobre ello.

Este lugar es la parrilla para una noche casual! ¡Literalmente me quedé boquiabierto hasta el enésimo grado! ¡Las personas que estoy encomiando tienen individualmente tanto que ofrecer, pero llegan a una mezcla que se fusiona ideal! Es casi tan conmovedor como tener un grupo de chicas donde son un sexteto de excelente desempeño, pero cuando están haciendo sus partes en solitario brillan por igual! ¡Es un arco iris! Richard (Es) Of (Alisha) York (Kirsty) Gave (Kim) Battle (Charlotte) In (MealDeal) Vanidoso (Humaira) ! Estaba llena de efervescencia y no dudaba, no era tibia en absoluto - estaba teniendo ese espíritu animal de fiesta que es exactamente lo que necesitaba en esta noche, me sentí en el lugar correcto en los momentos correctos! Ella es el tipo de anfitrión que tendrá relación con la multitud sociable y también sacó a los ratones de sus cáscaras! ¡Era un petardo! ¡Está en mi onda! ¡Su aura iluminó el lugar centelleando tanto como las señales intermitentes! A veces me recordaba a alguien llamada Charleine de El Aprendiz porque no tiene un interruptor de apagado. Alisha era una superestrella para mí! ¡Estaba teniendo las energías de un conejo duracell y un tigre combinados! Ella era rápido y eficiente y compuesto y significa seriamente negocios! ¡Kirstie estaba teniendo modales de princesa! Ella era cálida, se atrevió a ponerse ahí fuera y nada era demasiado para ella, ella está corriendo haciendo cualquier cosa que requiera completar! Ella tenía una cara sonriente sutil que hizo que la gente se sintiera bienvenida de la gente bebé / su etapa / mayor! Ella sabía cómo interactuar con cualquier público y creció a lo largo de esas pocas horas incluso. ¡Su cabeza debería estar tan alta! ¡Kim era un verdadero jugador de equipo! Claramente adoraba ser parte del grupo que es contagiosamente energizante! ¡Ella se balanceaba a The Monster Mash, que era una moda mía de Hallowe'en, que era un retroceso a cuando Only The Young la interpretó hace 8 años! Charlotte estaba enferma hasta el enésimo grado, increíble! Yo la recordaba por su coordinación ojo-mano. Ella estaba subiendo unas escaleras y luego bajando llevando tantas cosas que no se desconcertó por la complejidad y lo hizo con calma y gracia! MealDeal que implicaba dos para una cola de polla tropical y Hamburguesa y patatas fritas y sacudidas era algo que estaba chispeante, no un punto insulso en absoluto - me estaba poniendo la piel de gallina - 0 debilidades en la sala de atrás, obviamente porque los hombres de la sala de atrás produjeron bebidas y alimentos de primera categoría! La pimienta por cierto en la mesa era delicioso por cierto! ¡Humaira es lej hasta el enésimo grado! ¡Ella era dueña! Ella tenía clase e hizo su trabajo con balls&grit!

The food was amazing, everyone enjoyed the time there. Service was a little slow but we came with a party of 5. Not many people at 8 pm.

We didn’t get any drinks with out order

Food is great, although getting a little pricey , definitely a place for a treat.

Food was overpriced chicken appeared cooked but cold at centre was a little ill the next day

Marido y yo fuimos, estaba sentado enseguida pero esperando más de 30 minutos para que alguien viniera a llevarnos sobre alergias encontramos a alguien para tomar nuestra orden que salió en 5 minutos, el plato estaba caliente pero la hamburguesa de pollo estaba apenas tibia cuando levanté la hamburguesa para comerla toda esta agua salió por el fondo en mi plato era obvio que el pollo había sido cocinado en el microondas y no en la parrilla, el tocino se veía y taisted como si hubiera sido cocinado antes y solo recalentado y la coca-cola taisted wated

Si fue un servicio increíble, Haydn era muy atento, alegre y muy servicial, la dirección debería reconocer este tipo de excelencia, es suficiente para hacerme querer volver, la comida estaba bien también!

Fuimos a tomar una copa rápida después de registrarse en nuestro hotel. Muy cálida bienvenida por Dave. Terminó quedándose a tomar un par de copas y volvió a tomar más cócteles más tarde junto con algo de comida. La comida era muy sabrosa y los cócteles eran geniales. Todo el personal era encantador. ¡Gran saludo a Dave! Un caballero encantador.

Menus were down this due to deliver issues. Service was good as was the food.

Order never arrived, but shows delivered

Arent they all the same? Nice food, friendly staff

Considering how empty the restaurant was the service wasn't great. We got regular drinks instead of diet but were told we didn't specify, but we did on 2 occasions. I asked some questions in relation to dietary restrictions and the information I got back was a bit confusing. The chicken strips were nice (as always), but everything else was underwhelming considering the price. We won't be coming back to this restaurant.

Hands down the worst experience of TGIs I’ve ever had. Arrived at about 7pm to a half empty restaurant. We were told that there was going to be a 20 to 25 minute wait so we sat at the bar by the door waiting for our table. When they eventually came to take us to our table 20 minutes later we were taken to a table for two (one in a row of 5 available yet directly next to another couple in a half empty place when nobody had left in the last 20 minutes so what was the delay with getting us seated). We ordered the boneless hot wings and JD sesame chicken strips. The boneless wings came without the blue cheese sauce and when asked if we could have some was told they didn’t have any earlier but she would check (we watched and she didn’t check) instead she returned a few minutes later telling us they didn’t have any but why wasn’t we told that when we ordered we wouldn’t have ordered it without the sauce we were then asked if we wanted to replace the sauce so we asked for some JD sauce which was added onto the bill at the end of the night… why ? The JD chicken strips come without any salad and on a tiny side plate definitely not a full portion and dry like they had been sat under a heat lamp for the past hour I asked for the ultimate American grill but they had no beef short rib, when I asked if it would be substituted with something else I was told no, I asked if it would still cost the same I was told yes 🤯🤯. So I went for the full rack of ultimate ribs with JD and cheese and bacon fries (well half a portion of them) when they came on a tiny side plate again along with half a corn on the cob sliced into strips which I can only assume was to stop me from realising that there was only half a cob on my plate instead of a full one. We also had a main of sesame chicken strips which turned up dry All of this whilst being served by the most unhelpful miserable waitress We came because we heard that TGIs were closing down and wanted one before this happened but left completely understanding why they may be going out of business Absolutely shocking Our bill came to over £90 which I paid but can think of many places which would cost half that and would come with much better service

You can tell TGIF has gone into administration and the staff here have obviously given up. Food was pretty poor, of the five or so staff running about to the other 2 tables in this evening they obviously couldn't communicate with each other. Wrong items on bill. Double orders brought to table. At one point the wrong tables food was delivered. Started on then removed and handed to the original customer. Bill was wrong and when challenged tried using language barrier as excuse to not give refund. Would whole heartedly not recommend this place for any occasion as there are far better places 5 yards away.

I have just visited with my wife... The restaurant was clean and tidy and the food was very good, I've knocked 2 stars off for the cost £25+ for a cheese burger is absolutely mental. There was barely anything under £20. Even their Wednesday promotion was £15. Promotion?! Service was brilliant, served by a young lady called Alisha, she was warm bouyant and attentive. If that lady wasn't working there I think they might be in a mess.

Our waitress alesha was so pleasant and jolly and made our experience ten times better, also very polite:)

Calamari was ok but otherwise food was truly disgusting. Ribs were inedible. Choice of restaurant for Monday lunch in Doncaster is seriously limited, but, wish I’d gone to Wagamama! Very expensive mistake.

typical American like food ,,,great service and kept checking to see everything was OK..food was good well cooked and presented thought it was a bit pricey for we had tho ..Will go back again sometime x

Only had a coffee but planning on returning as liked the atmosphere and staff

TGI Doncaster Lakeside Food was sat under headlamps for 20-35 mins with no one taking it out to customers Burger super greasy and apart from the pickles had very little flavour grease was dripping of the burger and onto the plate enough to make a puddle, the top bun had a little crunch but the base bun was soggy, chips had Zero flavour or seasoning on them Mac and cheese Do not buy this product, it was so bad, it was bland, and honestly I have had better from a Asda microwave meal than what I was served Nachos Cheese was under everything and stuck to the plate, guacamole overpowered all of the other flavours on them, top of the nachos the chips were crunchy at the bottom it was a soggy mess

Only 1 out of 3 cakes turned up

Half our meal was missing, tried to call but can’t call the restaurant about deliveries

I think im being generous with 3 stars here but whatever. I haven’t eaten here in a couple years now and we were here for a University celebration with my partner and mother. It was quiet already as it was a Wednesday evening so I didn’t expect it to be busy anyways. We sat down and immediately no cutlery on the table? Asked for cutlery 5min later and didn’t get any until 35min later which was when they gave us our food. Waitresses looked half arsed and as if they couldn’t be bothered to be there. I’ve worked in hospitality for over a year and you can at least act happy to be there because how you feel reflects on the customer. This is what really annoyed me. One of us had an offer for a free dessert, another for £15 unlimited wings, and I had a 20% student discount. Then we were told that we could only use one. I was having a bad day and this really just tipped me over like what do you mean i can’t use my offers and a discount? Ridiculous. Clearly want to get their money’s worth don’t they. It may be in their terms and conditions but i want to know the reasoning behind it. If it’s not in their conditions well then im disappointed. Ordered a boba mocktail (the second picture, item to the left) and i know bars like their ice in their drinks but i drank this in 3 sips. £5.50 for a bit of juice around 4 smushed boba balls and a small glass of ice which looked nothing like the picture. Thanks! Our food finally came and it was amazing I will admit. Heavily overpriced at £80 for three people. For reference I dined at the Ivy Brasserie in London for £18 per person… Was literally cheaper to get the train and go there for your dinner. Won’t be coming back anytime soon until they decide to get their act together but to people who go here i hope you have a better experience than me. Obviously it’s everyone’s opinion specific to themselves but this was mine so.

Great service, good value on the £7 lunch menu. Our server Marcus was great, very friendly and attentive. We will definitely return.

Nice food .. cocktails were also good

As a delivery driver, this place deserve -10 stars. You wait 30-40minutes every single order, when you ask about it, they never apologise. -10 stars. Worst restaurant around Dome based on delivery's. Shameless and disgusting

Great service from Dave, he was great with the kids and really informative about offers and the best way to make the most of the TGI’s app. Our food was really lovely!

Terrible service, wrong drinks given, sharer appetiser for 4 people was tiny! We asked for child’s main meal to come with appetisers and they didn’t. Also ordered nacho’s, looked put together by a child. Ended up cancelling all mains and leaving. £64 for 6 drinks, and appetisers, wasn’t worth the money at all. More than generously I offered £60 and this was accepted. Won’t be returning. Terrible service, terrible food! If I could give it negative stars I would! It wasn’t about the money, if the food and service was good I would pay whatever, but it was awful! Went over to McDonald’s instead. At least you know what you’re getting!

Staff shouldn’t work in customer service. Absolutely miserable the lot of them. We arrived and stood at the door for a good 5 minutes if not longer. No servers would come to the door yet there were bar staff stood behind the bar doing nothing and wouldn’t give eye contact. No welcome when the host did eventually get to us. We were seated and the waitress on that section made a comment to the host about so many people being sat in her section in succession. In the end we had a male waiter who clearly had just come on shift. No follow up during the meal so good job the food was ok. Not the best meal we’ve had in TGI’s. We usually use Leeds or Castleford. Definitely wouldn’t return. No goodbye or thanks when we left either. £70 for a meal we didn’t enjoy.

Had a great host Carla, who was attentive and friendly. We felt welcome and had a lovely meal. Would definitely recommend

The food was ok but over priced. Also, the ladies toilets were out of order so the disabled toilet had to be used. There was no toilet paper or soap - not the most hygienic. We won't be rushing back.

Terrible quality for a TGIs. Dry burger, cold fries. I left most of it.

The meal was hot on delivery, but was spoilt by all of the sauce on the rack of ribs running out of the container into the bag(I took photos) leaving the ribs almost dry of its sauce

The staff were nice but I had to wait so long for a drink and cutlery. The food was ok but for how much it costs it's not worth the price I'd rather go somewhere else

Took an hour to get our drinks, there was 12 people of this were children who didn't understand why we had to wait so long, then eventually when food was brought we were given someone else's order. There was a large pointed bone in the pulled pork which a 14 month baby was eating. Was so expensive for nothing

I went for lunch yesterday and it was my first time out without the kids in forever. It was also my first ever time at a TGIF. I shall explain why I've given it the rating I have. Firstly let me start by saying I've been a waitress before, my husband is also a chef. So we know the environment and how hard it can be. Firstly myself and a friend walked in and we were stood there for quite a while before we were greeted. There were only a few tables at this point. We were eventually greeted and shown to our table. A blonde member of staff was walking around with a lad, obviously a trainee however the only member of staff actually working and earning their money was Alisha. She was running from the door to greet, the tables to take orders, to the bar and even the kitchen!!! Food was being left under the pass/hot light for around 15 minutes until Alisha took it to the tables. Despite the blonde lady and the lad standing right next to the food they actually only delivered food to two tables during our visit. Alisha was quite literally doing everything. She even apologised that our fries were late, she said she forgot to drop the fries, absolutely no problem my darling because you were the only one working yesterday in my opinion. The girl needs a raise. I get that the blonde lady was training .. however the food shouldn't be sat there that long, break training and take food to the tables. If you know you're training a new staff member that day get more staff in to cover the trainer. We weren't the only customers noticing this. Poor Alisha was run ragged and was still serving with a smile. I did make a comment about her seemingly working on her own. I know that she felt exhausted and agreed with me in this one. It's bad management and I will be writing to head office aswell because Alisha needs some kind of recognition. If the store has CCTV managers need to watch it back and see just how much she did yesterday. She's not being paid enough. She's doing 5 roles in her shift and not being appreciated enough. Alisha you are the only reason I would come back and try the food again. The fact you were so run down and still serving as perfect as you were and making sure customers were ok is amazing. You should of had support that matched your work ethics and the manager has failed you. If you are the manager - fire and replace some staff because everyone else slacked! If the blonde lady training was the manager - shame on you! Food was lovely though. Bekki x

Me and my wife went for an evening meal. The food was excellent, very tasty and highly recommend the mixed grill. Unfortunately the service wasn't so good. Staff were friendly enough but service was very slow drinks took ages to arrive. The only time anybody came to the table was to bring starters and mains. Starters were not even cleared before mains arrived. Would have been 5 stars if service was up to the same standard as the food.

Food was fine, but hideously overpriced. Service was practically non existent despite the place being empty, sat for 20 minutes before I had to go and ask to be acknowledged.

Been today a group of friends ........ ordered 2 platter ... been charged a steak ... no one has said they don't have the platter ....worst than that .... we've been given no forks ... Just a knife ... Yp on asking the staff ... why we got other order ... they just excuse they don't have it .... Appalling service , wouldn't definitely not coming back and definitely not recommended to anyone . Paid over 100.... for 2 small steaks and a portion of chips ... and pints

I never wrote such a bad review in my life, what an experience! Wow! Honestly now I can understand why it is always empty, if you go there first time you won't be going again. Poor service, did not even bring cuttlery to the table, or napkins, fries looked like we got them of somebody else s plate, what a joke of a restaurant, not to mention terrible excuses from the server as ,,I did not bring the fries with your meal as I was being busy speaking to you" at least we has a good laugh! I had to out a star I did not want to :)))