Burger King in Leeds

Artículos fríos y faltantes llamaron por teléfono durante 20 minutos sin respuesta Realmente no debería tener que ir a quejarme ya que esta no es la primera vez que esto sucede, pero es la última vez que

Used the drive thru, missed the order screen for some reason and drove straight to collection but I'd ordered on the app. Was a bit concerned as no one passed me while I was ordering and it was empty inside 5pm Sunday afternoon, it's a busy location. Anyhow chips could've been warmer but no complaints overall.

This is the worst Burger King I have ever been to. The staff are incompetent very rude and have poor customer service. They pick and choose who they want to attend to, and when eventually they do get to you it is not in a decent manner in any way. I waited over 20 minutes for my order. Other customers waited long too and when they received their order they were apologised to. When it got to my turn my order number was called and not once did any person apologise for the late order. I will not be visiting the Burger King on York road ever again. They really bring down the franchise with their attitudes.

Staff on shift was very polite and. Assertive even though they was busy. The food was delicious and was definitely worth the visit. Highly recommend

BLUF: A £13.49 Peppercorn Angus meal that satisfies hunger but not expectations – clunky kiosks, heavy-handed salt, and slapdash cleaning spoil what could be a solid Burger King stop on York Road, Leeds. Ordering is a chore. The resistive-screen kiosks miss half your taps while pushing endless upsells, and once you have finally paid a trainee still rechecks the order instead of simply handing it over. Staff are polite yet clearly bound to procedure rather than common sense. The food is mixed. The Peppercorn Angus arrives neatly wrapped and the beef is hot, yet the top bun feels as if it just left the fridge. Loaded Pepper Fries look good and carry a decent smoky cheese hit, but they are noticeably overpriced and over-salted for the extra two quid. The Frozen Fanta Strawberry is really just a weak, quick-melting slush puppy – hardly worth the upsell. Décor is the expected red-chair, chequer-tile fast-food look, but basic cleanliness is missing. Hair on the table and crumbs underfoot suggest no one wiped down after the previous customer. Local teenagers on bikes are harmless yet add a faint keep-an-eye-on-your-phone vibe. For £13.49 (VAT £2.25) you can find cleaner, calmer options elsewhere. The core burger is fine, but the experience around it needs sharper service, less salt, and a mop. Two stars.

Ordered on just eat didn’t get my order and no refund

This is the worst Burger King I have ever been to. The staff are incompetent and have poor customer service. They pick and choose who they want to attend to, and when eventually they do get to you it is not in a decent manner in any way. I waited over 20 minutes for my order. Other customers waited long too and when they received their order they were apologised to. When it got to my turn my order number was called and not once did any person apologise for the late order. I will not be visiting the Burger King on York road ever again. They really bring down the franchise with their attitudes.

I was surprised that it is a fairly large place compared to others but it needs to update its decoration

I love the customer service, the hygiene levels are excellent served well & on time ..highly recommend to come back again !

Yesterday after long trip a went to Burger King seacroft and place big order for my family ,and when I came home I m not find few burgers ,chicken fingers ,and more items which is shame in not busy time ,it was evening and I was really tired from my trip and just don’t have any power back to shop ,anybody can go back to me?thanks

Waited 20 minutes at the front counter for the app to freeze on me. Ended up going in drive thru

I came to this place earlier today and it was absolutely disgusting, wasted food all over the floors and tables as I walked in, the male toilets were uncleaned and the single toilet itself was full of shit. Both urinals were also blocked and full of urine. The disabled/baby changing room also couldn't be used because the door lock mechanism was broken. I'll be logging a complaint about this place.

Even it was busy manager in shift Saeed was very fast and helpful and gave us delicious food in a very quick time

Orden en línea a través de drive through. Pedido whopper. Recibimos una hamburguesa doble con nada excepto una rodaja de queso. No se puede quejar a través de la aplicación. Traté de llamar 12 veces, pero Call se muere. Solicitaré un cargo de vuelta de mi banco. Inaceptable tomar dinero y no tener un procedimiento de denuncia.

Vi una rata masiva mientras pasaba por el camino, el trabajador también la vio, pero decidió ignorarla, ya que podían verme. La rata era más o menos del tamaño de un plato de cena, no veía a ninguna otra afortunadamente, pero seguía siendo repugnante.

Absolutely shocking service on the drive through,forgot my drink and special fries which cost extra and got half a burger but still cost over 20 pounds joke of a establishment!!!!

Tasty food and Very fast service

Great atmosphere , friendly staff , yummy food , will come again

We are an old age couple not used to computers and the store manager Saeed took time to help us with our order and made sure we received what we ordered with excellent customer service.

Manager on shift was very helpful

Perfect place to eat Convenient to order at kiosk

The manger that was on shift was terrible and couldn't do his job right. The food was nice tho

Wonderful staff very friendly and polite all of them, I'm taking my autistic son to this burger king's branch they're always nice to us and food is served quickly while its hot and yummy, thank you guys

Very fast service and delicious food served by hamza he is very professional and polite

Very convenient to order on kiosk Best staff and delicious food

Perfect food, freandly service.

I had visited burger king last night it's was a wonderful experience with great service.

I love a burger king But always disappointed as chips and the burger are not even hot

Great staff - very understanding and patient staff - I have behaviour problems though the manager Saeed made everything great for me. He helped me with the free wifi - the Burger King app - my order with the free Whopper deal and how to use digital payment- and he forgave my frustration. What a great guy The restaurant has improved significantly recently with new seating and great staff. I will now visit this restaurant without hesitation

Filthy place, frozen food. Staff look like theve all just got off the special bus.

A very spacious place with freshly prepared meals full of flavors. Staff always wearing a friendly smile.

Very fast service, polite staff, clean restaurant n amazing food

professional service and fresh and hot food

If you want to freeze to death while you eat absolutely horrible, badly cooked and often stone cold food then this is the place for you. I only eat here to use the car charging port at Halfords. It is truly bad. Last time I ate here I tried the new chicken burger with onions and bacon. One bite was all I had before I threw it in the bin. It was soaked in fat (it was shiny with it). Good job I did as I spent all the next day feeling sick as a dog. Rotten.

Was quick and reasonably fast nobody in queue

Vegan royal that i tried today i gave it 5 star because it had fabulous taste and i have seen the employees using special tong for the vegan royal which i never seen from the other stores( the other store they use the same tong of the chicken which is very disgusting for me).

I had the Whopper burger, and it was absolutely delicious! I highly recommend it to everyone. I’ve tried it at other Burger King locations, but this one was just perfect.

Best services!! Staff is quite friendly.

Best in leeds Tasty, fresh burgers and crispy fries! Fast service, friendly staff, and a clean environment. Burger King is my go-to for a quick meal.

Great food n lovely service every time I come in, the staff are always helpful

I recently visited Burger King and had a fantastic experience. The food was fresh, hot, and delicious, exactly what you'd expect from BK. The Whopper was perfectly prepared, and the fries were crispy and well-seasoned. What really stood out was the staff. They were polite, attentive, and quick to assist with any requests. The service was fast, and the team maintained a clean and welcoming environment despite being busy. Overall, a great place to grab a bite, thanks to both the quality of the food and the excellent staff. Will definitely visit again!

Fast service and very good staff

delecious food and,very friendly staff

For quick dinner is alright 👌 For food, we would love more sources inside on burgers!

Fastest drive through ever been to and served by very professional and lovely lady Attia

Amazing food and staff was very helpful and busy restaurant Definitely recommend this place

Fast service and clean restaurant and very professional staff

Place was disgusting. All the tables needed cleaning so we had to move trays/half eaten food ourselves in order to sit down. Toilets absolutely stink and have pee on the floor. Place was virtually empty so I’m not sure why the staff couldn’t clear a table other than they were too busy messing about. Kids play area is also closed

Been to drive through very fast service Tasty food

had a smashing experience on Saturday morning. I fancied a larger burger, and the manager atia kindly suggested a 5-patty Angus, which was absolutely brilliant. The service was top-notch and lightning-fast, even during the mad rush. The manager and staff definitely deserve a Christmas bonus👍🏼

Food I got chicken nuggets x20 was very nice loved them so 5/5 for food. Service they were busy making orders so couldn’t fault them with that my chicken nuggets were done in no time.

Good food. Fast service & friendly staff

Fastest Drive through and fresh food lovely staff 10/10

Toilets a mess, blood on wall. Messed up order, missed out drinks and burger and wasn't even busy. There was a spillage that hadn't been cleaned. Food cold too. Workers attitude stank. Have to use machines to order. Can't order at the till. My dad's disabled, can't use the machine, so had to ask for assistance, got it, but didn't want to help.

I am Nihal and I had a great experience at Burger King Seacroft. The staff were friendly, and the Whopper was fresh with that signature flame-grilled taste. The fries were crispy and well-seasoned. The restaurant was clean and comfortable. Overall, excellent service and food quality. I’ll definitely be returning soon!

Tasty, fresh burgers and crispy fries! Fast service, friendly staff, and a clean environment. Burger King is my go-to for a quick meal!

I visited york road Burger King today and I had a pleasant experience from there. The staff’s treated me with respect and the most important thing is the time management ,I received my order within 2min. I feel so comfortable being there as a customer and surely going to visit again.

very fast food service and good customer service. I would rate it 10/10.

Excellent service, fresh food very tasty. The staff are incredibly friendly and kind

Ordered food for the family at lunch time via the BK app. Food was really good - bacon double cheese, XL bacon, whopper cheese. Only issue was no milkshakes available and mayo 30p each but not listed on app. Miles better burgers than that famous rival.

Food was spot on however the building could really do with a revamp!

Best burgers..just wish they were more up to date and lot of them need makeover. Look scruffy compared to Macdonald's

I placed an order inside on the screen, in 5 min the order it was ready, 2 min took me to be home, I think they re-heated, cheese didn't melt, the burger was cold. The price its like on motorway, I think they gave me someone else order which they returned and they reheated, I thrown that in the bin. To be honest, because the shop its always empty, maybe that's way the food test disgusting. Not recommend to eat from here.

Last 2 visits the bacon xl burger was just about warm at best, had to take back for a fresh one. Never seems busy think burger king is losing the plot

Staff members were friendly, easy to communicate and respectful towards my service. The environment is also very peaceful and easy to navigate around. The food quality is in excellent condition and fast, what you would expect from a restaurant.

Convenient location with very good electric charge points for car

The food there is amazing especially the chilly jam and bacon chicken royale. Must try.great value for the money.

The best service provided and quick delivery.

Atmosphere in a BK doesn't count, it's a Burger joint. Said before tho, food is deeeeeelicious

Waited 30mins for food spend 26.88 flat cool

The best burger king that I have visited in Leeds. The food was amazing and the staffs are extremely welcoming. I will definitely cone again here.

Used the drive through, quick service, food was fresh and nice. No complaints

The service is excellent! The staff is polite and attentive, going above and beyond to provide a wonderful dining experience!! Especially the manager, Atia, was very helpful:)

Really nice restaurant nice clean and tidy really recommend coming here

I definitely recommend this restaurant to anyone who goes here all food is fresh and taste never had a better burger any were else

What a place I will definitely recommend to everyone to come here

This restaurant has gone miles better Food ,service and cleaning everything perfect Keep doing hard work guys

Food was cold staff busy talking

Just grab something while waiting for my car

Very good serviceand hot and fresh food

Kiosks very easy to use and manager on shift helped us using them

Refused to serve us insisting we used the time consuming machine, If you can't be bothered to serve us then we can't be bothered to use your two bob vending machine

Very friendly customer service with a smile ,food was hot and fresh and I enjoyed it, and didn't take long at all will be returning 😀

Decent burger king TBF, better than most

It's burger king nothing more to say haha

I recently visited Burger King. And the staff was really nice and I felt safe in store. The staff also took there time and didn’t rush costumers.And the environment was really tidy and the food was really great. And it’s very children friendly.

Excellent service food was amazing

Burger king serves food very nicely and on time with speed. The food is also very fresh and warm to eat. Overall their customer service would be outstanding and excellent.

Service was so slow and they messed my order up but 1st time took so long I just ate it

Service is fabulous, we are regulars and the staff remember our order now, very friendly

Manager won’t allow the app offers for free kids meal. Even though the app says it should be available. Store also needs a major refurb. Seats are all ripped

Been to drive through and I must say brilliant service and gorgeous food Loved it

Nice food and good and quick service

Burgers were Ok, but onion rings tasted like something reheated from previous day. Buildings interior is also very dated and makes negative impression. It's hard to guess now, that you are in a big chain restaurant. And I don't mean it in positive way.

Friendly staff and clean facilities

When asked the staff do make sure your food is fresh and hot. The manager is good to keep the staff ont their toes as well to keep a good service.

Visited this place just a few days ago and had an amazing experience. Had a variety of food options to choose from and a spacious dining area. Tried bacon ceasar chicken burger and it was really good and got it served within five minutes even after the shop seemed a bit busy that day. I'm impressed by their food and service.

Good was really delicious and staff behavior was very good nd they deal the costumer nicely..served within 2 minutes amazing guys

restaurant is much cleaner than before toilets smells good and when it comes to service it’s amazing and obviously food was hot and fresh keep this restaurant like this it was bad when i visited few months ago

I've been to drive through and I must say this the only burger king that is super fast and food was unbelievably delicious