The best restaurants serving American food in Sandwell West Midlands

First time visiting this restaurant and was pleasantly surprised by the qualityof food and the service! Will definitely be returning with the family.

Book a table here to have a Christmas meal with my family. All went well till everyone had arrived, then came the sucker punch. we were told that there was a shortage of food and only had a few options. And has we arrived in taxi's we were stuck we had no apology for this only to say the delivery was late,the food we had was not up to standard we should have garlic bread but got toast instead, we ordered chicken brest smoothed in BBQ sauce but we only got half a brest and very little sauce.all I can say the night was a right off and I would not recommend this place to anyone. It spoiled what should have been a great family Christmas meal ai will not be going back .

Donna was so helpful and Service with a smile was delicious too

Bought kids meals whilst out shopping. Tasted like cardboard and nothing in them. Kids were very unhappy.

You live and learn I guess. These are definitely relying on old reviews. Check the names from the 5 star reviews 😒 We Just came from here me and the wife. Fancy food titles on the menu, it looked great, we ordered then we Waited 30 min for food after we had ordered. At 25 min waiting they bought out apparently free nachos which were dry and soggy. Food then came and wasn't great at all, was actually terrible. Definitely shop bought patties and not fresh. Wife didn't eat half hers and left her coleslaw as she said that don't taste right at all. I took the chicken off my burger as that didn't taste right either. He came out asked us how our food was and from our reply he said, IF ITS NOT COOKED RIGHT ILL GO DO ANOTHER 1 😅🤣. WHAT!!!!. When we went to pay he said can we hang on while he adds it up. It was 2 orders that came to around £31 but was now £36.50 they added the apparently free nachos. We didn't want to argue over a few pound so I paid and we left. Hopefully not with the squits. I'd avoid this place and I think food and hygiene should be pay a visit.

Only visited their Website but have not been there.

Food for kids okay. Food for adults rather lacking taste. Rather long 20 mins waiting for a jacked potatoe. Salad without vinaigrette

Sauce is missing in bites doritos looks so bad everything just come out from box The boxes look so messy.

The food was cold not even warm but stone cold.

We went to the soulhouse for our works christmas party and the food was amazing! We had a dedicated contact throughout planning the evening and when we arrived the manager dealt with us all night which was brilliant, he was so friendly and efficient, although the lad working with him was miserable but this did not detract from the beautiful food and ambience. We all left with full tummies and satisfied having had a lovely evening together.

Chole who served us was very rude and unprofessional made coffee when told it was cold took it off us remade but was still not as hot as usual. Once we moved she started talking to others behind counter about us. Also not always able to get seat as far to many in there on lap tops taking up tables and when there is a free table it full of used cups. Whilst staff stand around doing nothing waiting for others to be disapointed

Food was incredible, highly recommend the burger and wings box for one. Worth the money. Highly recommend.

OMG, went in to get a bag of large chips to take home for the other half and myself. I wished I didn’t bother. Waited for about 10 minutes while the chips cooked, fresh I thought, how wrong could I be. For a extra large bag I paid £3-20, so expensive when I saw the size, I’ve had regular sized bags from other chips shops lager than their extra large but that’s probably the only positive. When we got home, the chips were black, green and rock hard like they used potatoes that was going off. After picking out 2/3 of the bad chips, we were left with a very small child hand full and I swear, these chips tasted stale and looked like they were fried again just to heat them up. Seriously these would have to be the most disgusting chips I’ve ever tasted and the quality was definitely well below poor. We had to throw them away, in fact I was that angry, I tried to get the telephone online and the number is incorrect so obviously you can’t complain so in the bin they went and a pizza was put in the oven. Afterwards I read the reviews and I advise you not to ever entertain the thoughts of getting chips from here, thank goodness I didn’t order any thing else. DO NOT USE.