Smashburger Wednesbury in Sandwell

Wow never been here before but will definitely come again absolutely wipes the floor with five guys. The food is so much better, excellent service especially from Raj but all the staff were helpful and friendly and the place was lovely and clean

Very good customer service from saine helpful and friendly warm greeting upon arrival

Best milkshakes Great service from saine

Awful place. Overpriced burgers, pre-made, if not frozen with little to no taste. Avoid.

Saine was a great help and very friendly and knowledgable Will definitely be back again

Very tasty. Extremely fast service, it was a nice airy atmosphere.

We were served by a young man called Saine who guided us through the menu, food was thoroughly enjoyable and Saine made us feel welcome l. We will for sure revisit this place.

Staff today were great, food great also

Nice food and great customer service from Saine at Wednesday

Incredible food and fantastic customer service especially from Saine ☺️

It's our first time, and immediately as we came in, a friendly young man came to greet us with a heart warming smile. His name is Siane. He showed us around. We have had a wonderful experience. Great food, great customer service. Definitely coming back.

Food was sooo good and the staff were so friendly and lovely too!

Saine was absolutely amazing, provided us with excellent service and was very polite and professional. His food recommendation made this a 10/10 food experience, will certainly come back.

Excellent service with a smile, restaurant is clean and the food is delicious

Great service today from Saine. Friendly, welcoming and very helpful. Excellent food too! Thank you.

Beautiful food, helpful staff but very quiet

Always greeted as you walk in, very friendly staff - especially Saine who looked after us well. The food is really good - one of the best burgers you can get - the milkshake is something else!

First time here and very impressed! Great food, efficient and friendly staff! Definitely won’t be the last time!

Thankyou Saine for your wonderful service

Regular visitors to Smash burger, Wednesbury. Really good range of food options for vegetarian and vegan. The kids love the mac and cheese bites. Always served by friendly staff, never had a negative experience. That's why we keep returning! Thank you for the nice atmosphere and customising around the kids choices.

I liked my burger but the person I was with took a bite of mine and it made them feel a bit funny 😵‍💫 enjoyable but nearly £50 for 2 burgers and 1 side? Wouldn’t visit again as it is just nottttt worth the money

Very nice customer service from Saine, and made the place enjoyable!!! Very polite and patient with us.

Really great food and better service

Excellent polite service, would highly recommend

Delicious food and great service

Awesome chicken burger and great friendly service.

Really enjoy the burgers. Service was great. Sanie took really good care of us. He made sure we had everything we need to enjoy our meal. Thank you

I enjoyed my fries very delicious, I would recommend smash burger to my friends

Saine was amazing! Service with a smile. Loved the food as well! ❤️

We love coming to Smashburger for our pre-match meal. The food is fantastic, the service guys and girls treat us like friends and the relaxed atmosphere is just what we need.

SAINE’s customer service was 10/10. Very polite and professional. An absolute asset to Smash Burger!

Perfect just like the last time and the time before

Delicious food. Served very quickly. Lovely polite staff. Will definitly be coming back

Great food, awful service. Moody looks, ignoring us and staring at us while we were waiting for a milkshake we ordered that never came. The food was good and one lady that started at 3:30 ish that jumped behind into kitchen was great. Apart from that the rudest service and a blonde girl making milkshakes just ignored us twice. I never leave reviews as someone worked in hospitality I know the struggle but just was awkward to be there.

Maybe just just an off night but a takeaway order took 20 minutes and the kitchen just looked like a disorganised mess. They are pitching themselves as a competitor to Five Guys and other premium burger fast food, but sadly it was not in the same league (although prices are comparable). For a restaurant called smash burger, I was surprised that the burger was actually quite thick and not what I would consider a smash burger, but the quality was OK. I think fundamentally the restaurant is not very well setup which doesn't help the staff, and I saw several orders with mistakes in my extended wait for my takeaway order. I was excited to try it as a burger fan, but I doubt I'll be going back any time soon. Skin on fries were good, but the bacon cheeseburger was nothing to write home about; and I had to prompt them for the rest of my order that was forgotten. If you're not in a hurry and like to sit back and observe pandemonium it might be for you; if not maybe try and pick a quiet time or find a Five Guys.

Food is good ,but the buns are awful,every time I visit it falls apart ( classic cheese burger) The place is super tired and needs a refit

I love coming here with my dad! The people who work here are so lovely (special mention for Phoebe today, love you). The burgers are the best in the world!

Great burger with super friendly service

Very nice burgers. Plenty to choose from and variety of sides available.

Lovely food Milkshakes are so good would order again

Had heard good things about Smashburger so stopped here on the way to Cheshire - they weren't wrong. Had the Double BBQ Bacon Smash with Smash fries and was amazing. Just wish there was one closer to where I live! Will definitely stop here again.

The food was great , but the 50 minute wait was a bit much for a fast food place. We had the chicken tenders , blue cheese fries, potato tots, milkshakes and refillable drinks. All great food.

If you love your food dripped and smashed in oil then it s a great place !

Typical fast food. But great burgurs.

Staff were very polite and attentive, great food and vibe. Would definitely recommend!

After spending the afternoon furniture shopping on the retail park, we stopped in Smashbruger to enjoy the lunch deal (classic burger, fries and drink for £10) and it was so tasty. We were greeted by very friendly staff and service was very quick and yet the food was fresh and mouth wateringly good!

Best burger place around!! Loved by the whole family! Food amazing, staff really lovely!

Pleasant ambience, the lady at the order counter was very helpful and polite in helping me to make the right choice for my order. I ordered the crispy chipotle jalapeno, well it was crispy and fully loaded with fresh salad/jalapeno, great burger, well cooked, but they could improve the taste of the chicken 🐓,

Friendly staff, nice food but floor seems abit sticky and abit dirty

Lovely service received from Mohammed while dining at Smash Burger!

Excellent service, friendly staff , tidy restaurant, great food and big portions,

Ordered chicken burger and tenders, both was overcooked and not fresh, it was like frozen processed chicken deep fried. The only thing that was nice was the fries. Disappointed will not return.

really big portions for the money - mohammed’s service was lovely :)

Big portions, atmosphere very chilled and comfy, service was great! Mohammed was very kind and polite

I wonderful service today from all the staff especially from Aliyah, who gave everything a special touch by giving grandchildren a mini-milkshake to make them feel special...the staff were particularly attentive and patient to my grandchildren which is more than I could have wished for.

Had not been for a long time decided to give a go the difference in food from 2years ago was alarming it's now a greasy food cafe no where near the quality it used to be for that 3 star the service/staff are always the best can't fault them

Ayesha was a great help with the food!

Service was great, really fast food and very polite, kacper i think his name was? Really great service.

If you want good service, just ask for kacper!

Very tasty food and attentive staff.

The burgers are far superior to the other chains around here, and the sweet potato fries are a must. The service from the staff, especially Mohammad, is friendly and professional and the place is very clean.

Amazing Chicken burgers, amazing loaded fries and Mohammad was so nice.

Regular place to order our takeaway but unfortunately not anymore… burger was missed off the order, I called the shop to discuss this but was turned away after admitting that the burger was definitely missed to just get refund for the burger missed from just eat. If we wanted the burger still we’d have to order again?🤦🏽‍♀️ I then asked if we order burger again if they could replace the sides to be fresh to eat together ( didn’t mind my burger being cold) again was turned away… for people who order from these regular the customer service was shocking! If it was a fault on your end it defiantly needs to be sorted.

Quick service! Tasty food and a very clean environment, especially the toilet! Would come again! Served by Casper and Mohammad who were both welcoming and friendly.

Food never arrived!! Avoid ordering from this plate over 6pm unless you want to wait hours and still be hungry.

Smash Burger Junction 9 never fails to deliver exceptional food, and customer service. Emma in particular is always personable and it is clear she enjoys her job and engages well with customers.

Went there cause seen half price discount, on checkout wasn’t any discount at all :( Food was ok but in my opinion a bit pricey 17£

Food was initially delivered cold had to send it back. Fries weren’t brilliant everything else , burgers and chicken were great.

This is my daughter's favourite place in the world, I bring her as often as I can. We love the Freestyle machine, the fries are the best, but the burgers are just amazing. The staff are always welcoming and super helpful - shout out to Mohammed! 🤎🍔🍔🥤

Excellence food and fantastic service

Great service very tasty butger

Great service and even better food :)

Excellent burgers and service! , empty trays delicious

at this price the worst burger I've ever eaten in a fast food place, it's worse than McDonald's 5 types of sweet potato fries that are no different, the burger itself is small and without any particular taste, it seems to be unseasoned. the place is dark and has a strange atmosphere of an abandoned place despite the people inside. the toilet is cold, there is no hot water and the staff asks stupid questions while you try their product with your mouth full of food. a one-time adventure

A lovely burger and friendly staff!

Brilliant alternative to other fast food places. Very pleasantly surprised to pull into somewhere so convenient and get that type of food! Very good! All 4 meals bang on!

This is a nice new modern burger place. You order off a touch screen pad and they bring your burger to your table. You can buy a meal for a set price. But some things on the menu come as a supplement. The drinks especially are extra, you can only really get a coke without paying more. I found smash burger to be quite pricey and a burger from 5 guys seems more meaty. But smash burger do have a bigger menu. Based on the price I give this place 3 out of 5.

Lovely food with very polite staff

Reece our server was lovely and kind. Food was amazing we will definitely be back!

Great burgers, excellent service, friendly staff.

The service was brilliant especially Allanah.This was our first Smash burger, won't be the last, it was gorgeous. Highly recommended.

Excellent choice and ease of ordering. Great service. Quality and really tasty food, freshly cooked. Beats all the other fast food outlets eg Burger King and Macdonalds who serve pressed, manufactured burgers.. Well worth the cost. Would recommend and definitely go again. 10/10.

Fantastic place! Burgers are banging especially the vegan/veg ones - great choice and the service is top notch. Very tentative and help

I was realy happy with my food as Im not much of a burger person but it was realy tasty highly recommend

staff friendly and welcoming, we had Aaliyah and Caitlin and had excellent customer service as well as speed, thank you

Sophia served us and was so lovely and kind. Asked us if we needed anything and nothing was too much trouble. Thank you for your kind service. Will definitely return for the amazing food and brilliant service

We are regular visitors to the Wednesbury branch. Visited for Valentine’s Day. We are both vegetarian and they offer a good selection. Food was great as always and staff are lovely.

Staff so friendly and food was delicious , myself partner and two children thoroughly enjoyed our visit tonight

Sweet potato fries very nice, Burgers swimming grease

Must say the burger we had to take away was fantastic…. Until 4hrs later when it all came flying back up thanks to food poisoning, both me and my partner shared a bacon double cheeseburger meal as a snack and suffered from excruciating stomach pains, sickness and diarrhoea, temperature and nausea… They have a sign next to burger kings that says better burgers 500m…. Whilst it was a fantastic burger it should have said better burgers that destroy your insides 500m Whilst I’m sure some people have a good experience any place that gives a person food poisoning illustrates either poor food hygiene or poor cleaning procedures either way you’ve been warned

Well worth the price really nice burger

Nice vibe in here, good menu options (even a few vegan/veggie ones). Emma was super friendly and helpful, definitely recommend!

It’s was always lovely to have food from smash burger. The guy in restaurant (Raj) was so polite, helpful and very kind. Bless him

I have been here before a few times and the standard of the food is always impeccable. I have had the pleasure of being served by Emma a couple of times and she honestly cannot do about to help you- a wonderful lady, especially as I always have problems using the self serve machines. The restaurant is really clean as are the toilets.

Very disappointing. Cold greasy food that was weirdly dry at the same time when it eventually arrived. The burgers were overcooked. Ordered at 12.15 and didn’t arrive until 1.45. Over pricey for what it is. Stick to small business local shops and support them instead, they care more. The quality isn’t there for Smashburger and the wait time definitely isn’t acceptable or worth the wait. Won’t buy again.

I have been here before a few times and the standard of the food is always impeccable. I have had the pleasure of being served by Emma a couple of times and she honestly cannot do about to help you- a wonderful lady, especially as I always have problems using the self serve machines. The restaurant is really clean as are the toilets.

Although we were missing some items which i was so upset about, the burgers alone are amazing!!! Would definitely order again, this is a much try. Yummiie

2nd time coming here as we live nearly an hour away. Both times food has been absolutely delicious. Staff are super welcoming and friendly. Come today 8th jan at 2pm and the staff on shift where lovely, the female waitress was exceptionally nice. So wanted to give her a mention as she is a credit to your store. Ordered: 2 burgers Loaded fries Tator totts Mac and cheese bites and a drink. Come to £48 seems steep however when you see the portion sizes and the freshness of the food it is worth the money. We purposely go to IKEA just so we can go here after.

The best Gluten free burger ! As a coeliac I struggle to find decent GF food out in the road. This place is a life saver!! Emma was superb and really helpful - a credit to the company 👍

Very cute place to have good quality burgers ✨❤️