The Queen Inn Cookhouse & Pub in Sandwell

A lovely evening, first time here, will return

I had an amazing experience :) staff were so warming and amazing! Food was served fresh and hot ! Def. Visiting again when I come back ! MUCH MUCH RECOMMENDED Food recommendations: garlic bread w cheese was banging and their main platters are good too

Great restaurant, very good food, service is excellent and friendly, especially Nicole, who served all 7 of us tonight. We all had a fabulous early evening.

Katrina and her team looked after us recently for a get together celebrating the life of our beloved mom Arlene. Katrina was amazing. She did absolutely everything to make the day special and run smoothly, everyone who attended complimented the service and the food that the team served us. We have eaten here on many occasions with the family and have always enjoyed the service and food. Thank you Katrina, team and chefs for your fabulous hospitality and looking after us. Will see you again soon. Richard & family x

Limited time here but service was quick and we were out on time for our meeting.

Really lovely place for a get together with friends. Great atmosphere and absolutely amazing staff! Our food was spot on and everywhere was spotlessly clean

This place was recommended to me by friends so thought I would give it a go. I was not disappointed! I have never been in such a friendly restaurant... the staff here are incredible and really go the extra mile for you. The food was beautifuly presented and piping hot. Will definitely be visiting again.

Lovely place for a bite to eat with family. Very clean and service is friendly and efficient. We were looked after very well by Dylan. He was very friendly and welcoming and his recommendations were bang on! Thank you for making sure we had a lovely evening Dylan and for bringing my dad a card & box of chocs after realising it was his birthday. Special mention also to the chefs Slaw and Matt. Our food was cooked to perfection and my dad even said it was the best steak he had ever had!

Nice clean food and friendly staff, food is also good !

Delicious food great service right price will definitely go there again 😀

Had a great time at The Queen Inn recently when I went for a family meal, food was great, all of the staff were very welcoming and friendly and went above and beyond to cater to our needs (we were a large group) can't recommend this place enough for some good pub food in a warm, relaxed environment

Top tier food, thanks Dylan and Pawan as always, never have an issue when they are in the kitchen! Also a big shout out to the manager Claire and server Nathan, they made my birthday dinner really special.

Food was amazing, compliments to the chefs Dylan and Pawan. Claire and Nathan made our visit super special with their 10/10 service! Thank you :)

Went in today for lunch. The service was absolutely brilliant. What a lovely lady Elaine is. So polite and on the ball. Service was amazing will definitely come again

Didn’t get me food then when asked for manger there was as no manger to be seen

Awful food old fish in batter my wife’s lasagne was inedible

The food was great and the service was good. Thank you for sharing this beautiful setting; we love this experience. Looking forward to visiting again soon.

A regular meet up with friends but this time we decided to meet for breakfast. Greated by a cheerful member of staff who took our payment and directed us to our seats. Then you go and serve yourself. I'd opted for the full breakfast £10.99. I also had toast and a croissant with jam, OJ and a flat white. Two friends had the continental breakfast. We all enjoyed our breakfasts so much so we had a second trip up to the breakfast bar. This time I chose the pana chocolate with a blueberry jam pot and a second flat white. I could easily of eaten more but restrained myself. Recommended to my family. It was a great start to our weekend. Don't forget to register your car reg before sitting down ☺

Meal very tasty, staff really good. Pleasant environment, clean and organised. Pint of Doomsbar went down a treat. We will return.

Great service, fantastic food. Love it here. The Sunday dinner is always amazing. Nicole goes above and beyond for everyone, she's an absolute delight, excellent waitress.

Booked as I'd received a 33% off offer by email, and was passing by. Easy to find, nice big car park, friendly staff and decent food. Service good, although slow while waiting at entrance to check in. It wasn't mentioned, so I'm glad I noticed the need to validate vehicle registration so as to avoid a parking fine.

Great pub as usual. Sulab served us today and been very attentive. We come here often and food is nice and reasonable, always receive a great service too. Would defo go back again and recommend.

Me and my hubby celebrated our wedding anniversary here on the 25th. What a wonderful welcome by vicky who was 1 of the managers. Our server was a lovely lad called layton who couldn't do enough for us. He even managed to have a chat with us which was lovely. A lovely young lady name lyla served us on the bar who also had a chat with us. The kitchen team was swarve, matt and pow who cooked our food pipping hot and lovely food as always.Such a lovely evening definitely going back there.

Really happy with the service from Nathan he really looked after me n my friend😁

We had a great time, enjoyed the food and had great service by Nathan. Who was very friendly and polite. We will definitely be back.

Brilliant experience. Food was amazing and the service was outstanding. Staff so helpful and couldn't do enough for us

Great atmosphere, well presented and tasty food, open kitchen is an open plan and you could how hard the chef was working. Our waitress Lajla was very polite and helpful, gave us some read good recommendations, we will definitely be booking for work Christmas do. Great job to the team 👏 👍

came for a meal, lovely service from Laj

Lajla and Pav were fantastic today

Excellent service, food and nice restaurant. 10/10 from me.

Great lunch again at The Queen Inn . Served by Dylan who is a credit to you . Keep up the good work 👍

Lovely atmosphere, very light and welcoming. Staff very friendly, especially our server Lajla who looked after us very well with a cheery attitude. The food was served piping hot and obviously not been left standing. It was well presented, looked good and all three meals were of a high standard. Compliments to Paw the chef, the chicken katsu curry was particularly good.

Do any member of staff ever clear tables same glass out side for 4 hours and just took 10 empty back to the bar off a table no thank you and said there are more over there shrug her shoulders and did nothing its not even busy staff more interested in chatting the place has started going down hill over the last couple of year such a shame

Food too hot and the seats smell and need to be cleaned and food was horrible

Average food and below average service. UPDATE: 2024 ⭐⭐⭐⭐⭐ Popped in to avoid the rain with my partner and was surprised to have been approached immediately - brilliant customer service by the lady in question. Thank you.

First time I have visited this place with my wife after seeing this premier inn hotel with restaurant being built and of course passing it twice everyday. First class meals and would definitely come back again.

Good food and great prices with excellent service

Very nice place. Lovely food, great service. Will definitely go back, that’s our nearest one now The Lakeside has shut.

I've eaten multiple times at the Queen Inn in West Bromwich, and have had a pleasant experience every single time. I am always seated really quickly whether I have first booked a table or have no reservations at all. The staff are very attentive but not too overly moddycoddling, giving enough time to choose dishes, whilst not leaving you sitting around feeling frustrated. For today's meal I was greedy and opted for 2 mains; the Thai Green Curry (Vegetarian), and the Chicken and Bacon toasted club sandwich. A very good price at around 12 British pounds for both meals!. Both dishes were delicious. I especially enjoyed the sweet potato in the Green Curry, an addition I'll definitely be adding to my own recipe next time. The Curry was not overly spicy but had a nice moderate kick of fresh chilli. The sandwich was very standard but cooked well and all the ingredients fresh. Overall another great meal at the Queen Inn, my favourite local eat for both value and great service. I have also included in my review pictures of the Sunday Roast. I usually opt for the trio of meats. The food is beautiful and delicious for the price, and for only 1 pound extra you can upgrade to unlimited roasties, gravy, and Yorkshire puds (Which I always do by the way). I leave feeling very satisfied and very gluttonous, but often with a smile on my face :). Thank you and a shout out to lovely Lauren, who's been my waitress a few times now, topped me up on tatas and yorkies, and always with a pleasant smile. Much appreciated Lauren. After eating I'd highly recommend a walk around the local Dartmouth Park RSPB to alleviate any guilt and calories. If visiting the Birmingham, or West Bromwich area I'd highly recommend you try this place. Tasty food and really friendly and welcoming staff. A nice escape from the often miserable frowns of West Bromwich town.

Dylan M fantastic service and really personable.. if you give rewards and recognition vouchers, please give to Dylan ❤️

Just want to say Nathan was amazing! His customer service was spot on, very attentive. Had a lovely conversation wouldn’t of thought he had only been here for a few weeks!

Late Sunday lunch for 5 adults at the weekend and very pleasantly surprised, having never been here before. Cookhouse is always good value and menu is pretty consistent so knew what we would be getting. Usually go to Lakeside in Oldbury but discovered it has closed permanently, hence the swap to here. Food, as always, good enough but not amazing. That said, really good value, especially with a bank holiday discount code (50% of all mains if spending £25). All had Sunday roasts. Late in the afternoon so no turkey left but beef was very good. All round good choice. What was special was our server, Elaine. Have yo say one of the best I’ve experienced. Attentive enough without being too present. We accidentally knocked over a glass of water while she was taking an order nearby - so quick off the mark it was all sorted in seconds with no fuss. Taking our order she advised as much as listened (rare to get this) and we were very well looked after. Table next to us had an adult (vegetarian) with several allergies as well as two ‘fussy eater’ girls. Elaine’s attention support and advice were exceptional and they seemed to be very well catered for. We’re not local so will only come back when visiting but would definitely return - mainly due to Elaine! Thank you Elaine.

Late Sunday lunch for 5 adults at the weekend and very pleasantly surprised, having never been here before. Cookhouse is always good value and menu is pretty consistent so knew what we would be getting. Usually go to Lakeside in Oldbury but discovered it has closed permanently, hence the swap to here. Food, as always, good enough but not amazing. That said, really good value, especially with a bank holiday discount code (50% of all mains if spending £25). All had Sunday roasts. Late in the afternoon so no turkey left but beef was very good. All round good choice. What was special was our server, Elaine. Have yo say one of the best I’ve experienced. Attentive enough without being too present. We accidentally knocked over a glass of water while she was taking an order nearby - so quick off the mark it was all sorted in seconds with no fuss. Taking our order she advised as much as listened (rare to get this) and we were very well looked after. Table next to us had an adult (vegetarian) with several allergies as well as two ‘fussy eater’ girls. Elaine’s attention support and advice were exceptional and they seemed to be very well catered for. We’re not local so will only come back when visiting but would definitely return - mainly due to Elaine! Thank you Elaine.

Surprisingly tasty and good value food, with great service from Elaine. Roast was huge, vegan burger and desserts were delicious.

Warm welcome on first visit every member of staff treated us like a friend rather than a customer definitely recommend this place to everyone I know really enjoyed the experience and the food was great to. Big thanks to Elaine and the guy who went on his break a big thanks from mark and rose.

Went here for sunday lunch wished i had not bothered sunday roast is pre cooked boil in the bag which i could of bought from across the road at tescos in the freezer section nothing was hot on our plate i returned mine but my other half was feeding our 1 year old grandson from her plate it was barely warm we have both been up alnight with a upset stomach wont be going back

Staying in the Premier Inn and called in for food before heading out for the evening. Good food and friendly staff. Thank you Elaine.

We visited for Sunday lunch having been before and being happy with everything. On this visit we found the food was lukewarm despite the service being quite quick.

Absolutely fantastic, great value for money

Really lovely place, Nicole was are waiter and was great. The food was amazing. Thank you for a great experience. She wished me Happy Birthday and she was amazing 🤩

Always great service, quality food and good selection

Good service good food reasonable priced been quite a few times over the years and will keep on going

Very clean, nice Food at good price and excellent service

Lovely staff , food was delicious

Been for breakfast a few times with husband and kids. Lots of choice of food from continental to full English adult with 3 kids eating free.

Very good choice full English ...cereal ... Toast but in a toaster like home not like the rotary ones. Fruit n pastries tables cleaned quickly

the staff are very accommodating, we stayed at the joined premier inn for a weekend and they were so friendly and nice. got them to put some candles on a cake for my nan and they did just that and gave her some chocolates and a card from the restaurant ! the food is alright, the continental breakfast is quite nice and varied but the staff really go above and beyond

Excellent service from Dylan and Elaine.

Visited tonight nice place only moan steak burnt did mention it to staff was offered a free dink would off preferred a new steak

Great service, amazing food, clean and friendly, great atmosphere looking forward to going here again, and a big thank you to my host Elaine for looking after us⭐️⭐️⭐️⭐️⭐️

Waiter was Elaine, lovey women aswell as food.

Laj was very friendly and attentive, looked after our group. Lovely food and very reasonably priced, will recommend and go back again!

We had enjoyable food and excellent friendly service provided by Dylan. We look forward to our next visit.

Came here for a meal a few days ago and it was absolutely fantastic, both the service and the food were 10/10. Will be back without a doubt!

Don't go tonight, about 30 people in and they mussent be able to cope , as they weren't doing bar service. Poor.

I recommend. very good food. large portions. very good drinks

Had a meal with my family, our waitress was a lovely Lady called Elaine who took her time with our daughters who have learning and physical disabilities as well as my husband and myself. She had a very welcoming manner and nothing was too much for her. The food was good and l loved how the first thing she did was check for allergies Thank you Elaine we had a lovely time.

We went here for the first time, a couple of nights ago,and the found the food and overall service pretty good, however as first time going there, we totally forgot about giving the car reg to the restaurant. So I rang the day after to see if this could be rectified and give my car reg, but was told the car park was private and nothing to do with the pub! Expected a bit of understanding as a genuine mistake, so now we have a £60 fine coming our way. Scandalous. Nothing mentioned about parking situation online so please be aware of this, otherwise it will turn into a very expensive evening out 😠

Smothered chicken came out burnt the chips stone cold coleslaw dry sent it back only for it to come out the same can't fault the waitress she was great not that busy either won't be going back for a while

We ordered steak and chips, and scampi and chips. Both portions of chips were very dry as if they had been hanging around for ages. My steak had lumps of gristle in it, and both meals were not very hot. We ordered hot drinks and a choice of syrup flavouring to go with them. We were told that none of the syrups were available. (This has happened on other visits to the restaurant. ) Why advertise something that is not available? We found this visit to the restaurant very disappointing.

Amazing food and personalised service Aj cooked food spot on steak perfect medium rare. Dylan's table services is top notch nothing to much trouble. I rate this to anyone as an easy 5*. I don't leave reviews normally. All the best Ava disabled lady at table 43 with son on Saturday 18 May 3.30pm 2024 Thank you 😊

Day value meals are fantastic. nice spot of lunch which was not planned

Menu was changing the next day so had nothing we wanted but what we did order was great. Nice decor but I'm not sure about the clientele just being honest

Absolutely love this place. I wish I had pictures however I have gone there more than once. I really recommend this place. Not like others around there, at all. I’m certain places in the area have lowered the portions and up their prices. At Queens inn You get what you pay for. Portion Sizes are big, You can never finish what’s on your plate because there is so much. We usually go in a large group, And we would all recommend this place. The reason we keep going back is because we get a good service and lovely food.

Food was lovely as usual and the service was on point was greeted by everyone Hayley served us and everything was on time loved her energy

Lovely afternoon staff Nicole very helpful and always smiling 👍

Very polite staff and cozy atmosphere 👌 😊 😀

Great atmosphere good quality food excellent service

Service poor waiting to long for food not hot

Came for breakfast which was £22 for two of us and includes both food and drinks. Free parking. Wide range of options from cooked breakfast to continental breakfast. Good range of fresh fruits, juices, coffee from a coffee machine, teas and pastries. High chair came in handy for our two year old. The staff here were very friendly.

As ever a good meal in a friendly atmosphere, our waitress, Elaine, was friendly helpfull attentive and served us well and efficiently. Will be back soon

Very good all around service food and staff

Went to celebrate my parent's anniversary, the staff were really kind and courteous. Made sure to check for allergies and gave us the necessary binder. Food was also amazingly portioned, aka big sizes. Also priced pretty well, had a steak and it was cooked to my perfection , a medium rare and the perfect crimson colour for me. Drinks were great, toilets were nice and clean. Overall atmosphere was amazing. Bit of a long wait for food despite an early evening dinner of 5pm and emptier service that soon picked up at around 7pm. Nevertheless the service and food was worth it. Also appreciate the free parking available, when there's space.

Elaine was amazing and very welcoming so was the manager on the evenings very nice ladies thank you

Originally decided to go here for a Sunday roast with a friend but on arrival changed our minds to the main menu. The food was delicious and came out hot, good portion sizes. Our server was so happy, polite, and willing to share her recommendations with us. The atmosphere here was nice and relaxed, not too cramped together. We had a lovely catch up and will definitely be returning.

Fantastic service really accommodating!! We are a party of 20 food came quickly ! The food was great and lots of choice. Thank you x

Saturday’s lunch at Queen Inn Cookhouse/Pub was fantastic! It was our first visit, and everything exceeded our expectations. Lajla’s friendly service made it even better. Can’t wait to return

Food came out fast and was lovely, really nice staff too

Had breakfast here with family it was lovely. Staff were very friendly and attentive. I would definitely go here again and recommend it.

Laila B was great, very attentive and was friendly 👌 food was lovely. I've been to Lakeside not that far away and the service was rubbish so this evening was very refreshing and we'll definitely be returning. Thanks Laila B.

Went to queen's inn cookhouse at westbrom our main meal was lovely but we ordered a 3rd meal to bring home. They were going to let it cool before we bought it home the chef instead left it under a heat lamp to keep it warm, when I complained about this as the food had shrivelled and dried and said I had wanted it cold he took it away and reheated it in oil after I hadn't asked for this. Chef needs retraining on how food can be reheated and left aside as this is completely unsafe and extremely unsanitary. No solution was given after I asked, no free dessert no refund nothing

Great staff. Very helpful with my wife's dietary requirements. Good food

We had a lovely host called Elaine. She was very bubbly and helpful. We had to change our order and she was very accommodating. We will be back again

Fantastic Food & Service As Always

Terrible this time around. Took over half an hour to be served. We were told it would 10 minutes maximum and someone would be over to see us. No one came over to see if we were okay or if we needed anything. We had young children with us who were hungry when we went in and were left upset at waiting for so long . If they were short staffed they could have asked us to order at the bar. it's a shame because we used to like it here. We definitely won't be coming back

Great service, friendly helpful staff and great food.

Dylan was a good host and always available to help. Sunday roast was lovely... Alot better than the carverys we have been to lately.

I’ve driven past this place for years and never tried it but this time we thought we would give it a go. I had the fried chicken burger with fries and coleslaw. The chicken burger was very nice however the fries were a bit cardboardy and the coleslaw had very little flavour, as for the coffee it tasted like watered down Nescafe, overall experience was quite with good atmosphere

First time visit and was very impressed with the friendly and efficient staff. Our server Lajla was lovely and very welcoming. My Sunday roast was perfect although I could only manage half of it (so my dog will have the benefit of the other half 😀😀). The house salad with chicken was plentiful as was the gluten free fajita burger/chips. The venue was spotlessly clean and I look forward to a repeat visit.

Lovely food staff nice go down every time I'm in oldbury with my brother and family