Miller & Carter Birmingham Hagley Rd in Sandwell

We love dining here, the food and service is always spot on. One of the best Miller & Carters in Birmingham.

Food was amazing, Fillet steak cooked perfectly! Crème brûlée for dessert for my fave. Will definitely come again :)

Had a really nice meal here. Took advantage of the date and steak offer and was really happy with it. Starters, main, and dessert cooked and presented wonderfully. All the staff were friendly and helpful, it's a thoroughly nice place to spend a couple of hours.

We were very well looked after by Mandy on Thursday lunchtime.The fish and chips were very good and perfectly cooked.

We have been going to this miller & carter for years even though we live a cple of miles from a local m&c simply because of the fantastic staff especially DONNA & last night was no different to any other night we have had there - lovely welcome from the young man on front desk who showed us to our table within a cple minutes the brilliant DONNA appeared as always remembers what we drink & even remembers we always have ribeye med rare & blue cheese wedge - she is an amazing waitress & a 100% asset to the company- thank u DONNA for ur usual brilliant service & dry sense of humour thank u for yet another lovely night also thank you to the chef DI our steaks were perfect

Food was fantastic cooked by Di and service was fabulous from Donna. Will definitely be back soon, thank you both.

Jenny was my waitress she was so lovely, made my birthday so special with a complementary birthday brownie. I hope next time I come I have the privilege of Jenny being my server!

Where do I start the service I just had at this restaurant was terrible & very degrading. What was meant to be a relaxing afternoon turned into a shocking experience. We ordered a bottle of wine and a few starters from the waitress DONNA who at first seemed lovely but as time went on seemed she had an issue with me asking simple things like the Mac & cheese was under cooked I asked could it be heated some more then the chicken wings (which I asked to be well done) was very undercooked I asked simply could they be heated some more to her reply ‘oh god again’. The prawns were burnt the chips were undercooked but due to her response we just didn’t say anything and carried on eating. The desert came which was meant to have a hot chocolate fudge sauce it was cold so we just asked again can this be reheated to her tutting at us not acknowledging our request and walking to serve another table. We then asked another staff can it be reheated which it was but was like a lumpy chocolate sauce we then asked CHLOE (who I think was a manager) for assistance as at this point DONNA’s negative & abrupt reaction had us left sat there like what on earth did we do wrong apart from ask our waitress to warm up our sauce. CHLOE unfortunately was not much help either if she is the manager for this establishment then I find it quite sad if this is how they deal with there customers. We spoke in a normal tone but as she walked over to the table she asked us to sshhhh. That alone was shocking. All we did was try to explain the dismissive behaviour we have endured for simple tasks we had asked for met with CHLOE dismissing us some more no apology in site not even anything just that her staff was the best waitress and hasn’t had one complaint before. It’s not that we was trying to complain but we had already had a series of incidents where it seemed DONNA did not care about serving us well. Still in a quiet but shocked tone we was met with CHLOE saying to me & my sister that we was being aggressive (clearly gaslighting her customers) now not at one part of this conversation was anyone aggressive we were customers explaining our issues. & what makes this situation very awkward and sad to me is because I am brown lady I really feel that’s the reason she said me & my sister were aggressive because we honestly was not it was a situation that as a manager she could have diffused it’s shocking with the attitude and again such dismissive behaviour she had towards us. It was so embarrassing she just walked off shouting at us to leave, there was other customers in the restaurant that was looking and laughing. I’ve never been so embarrassed or felt so racially profiled in my whole entire life. I actually use this restaurant frequently but after today I won’t be returning. As a franchise across the UK I can’t believe this is how the staff operate considering this restaurant is based in such a diverse area. Clearly the staff here don’t care about there custom or at least the ones who have an opinion of the food. (Or maybe it’s colour of there customers skin ) .

Amazing experience as always, the best steaks and great service!

Parris was amazing, lovely food, good atmosphere and outstanding service!

So we went to Miller and Carter and oh what a disappointment! Ok so to begin with the cocktail I brought did not taste anything like a Pina Colada! Next our food, the ribs were just uncooked and tasteless. All the previous times we've eaten here, the dinners have been perfect but it just takes one experience to put you off wanting to go back. The ribs were uncooked and tasteless, it came with NO BBQ sauce to kick it off! The chicken dinner was even worse, uncooked and tasteless. We both asked for them to be returned to cook a little further more however they returned to us burnt on one side and no changes to the other. We just was not happy with our food, my husband especially being a head chef himself knows what his dealing with. So in the end we got our money back and didn't eat anything but the chips. This was SO VERY disappointing but thanks to the waiter staff that tried to help and accomodate us; either the chef on duty was too lazy to cook or ASLEEP!

You know what you're getting with M&C. The food is tasty and well prepared with good portion sizes and it's excellent value, particularly the set lunch menu.

Party of 4 ladies on a catch up. Food as been beautiful, really good portion sizes, no complaints. Donna was our server. No hanging about, plates cleared on time, but no pressure. Checked if we wanted drinks. Attention to detail... Spot on. Thankyou

Staff were lovely and the food was amazing.

Donna was amazing, she has been my waitress the last 3 times I have came and she always gives exceptional service. Very happy with my experience here and will definitely be coming again.

Fantastic food, drinks and service! Nothing was too much for Donna, she was fab

Donna was great, really pleasant and very accomodating and patient with my allergies!

Amazing food.service was brilliant as well. Will be back there soon and recommending it to family and friends. And the server Mandy was fantastic

Our waitress Mandy was polite and friendly, readily available with our queries, she knew the menu well and her drink recommendations were fantastic

Good can be a bit hit and miss- ribs were great, fish was bone dry and sauce was split. Service was a bit slow but waitress was super friendly.

Came here for lunch and although not immediately busy it soon filled up. Therefore, l would highly recommend booking online to secure a table. It's a straightforward booking system. I had food off the fixed lunch menu, whereas a couple of other members of the table had options from the main menu. Waiting staff were welcoming and helpful. I had the pan fried salmon and vegetables which was delicious. The seasoning was just right. High praise for the chips too from the table. By 1.30 the restaurant was busy so when we ordered our dessert there was quite a wait. I had the mini dessert and drink combo - profiteroles. Now l know it's a mini dessert but 2 profiteroles on a large plate looks a little sad, so perhaps serve them on a smaller plate or add a couple more on there! 😉 . Overall the food was tasty.

We had a wonderful 50th, birthday celebration here, the food was excellent!!, highly recommended.

Great service. Kelly was amazing very engaging and lovely. Thank you!

Came here for our wedding anniversary. Not at all impressed. The chicken was undercooked, the filo pastry pie was bland and both came out luke warm. It was very busy which maybe explained the poor service. Perhaps an establishment that only does steak well. We won't be coming again.

Good service, really enjoyed it!!! Big thanks to Mandy our waitress.

Lovely food and great service from Mandy!! :)

Excellent food from Lee and Mandy was great host !

Mandy, our waitress, was amazing. Her kindness and enthusiasm shines brighter than the sun. I would happily come back just for the staffs service.

Was really great food, we went on Valentine’s Day which meant it was a little busy so took a while to get seen to by staff, but that’s understandable with the busyness of the day

Food was delicious and it was a generous portion too 😋

Mandy couldnt of been anymore attentive a real credit to the team nothing to much trouble

If you love your meats, then this place for you to unleash your inner carnivore, plus dip you meats into their beef dripping sauce, really enhance the flavour.

The service was brilliant from Donna and the food was spectacular from Leo. Had a great experience today and the free birthday plate was awesome 🤩

Very nice and Donna did an excellent service and Lee a perfect steak

Thank you Donna, your service was amazing as always and thank you Lee, the filet was on point today! ❤️

Had a nice afternoon meeting a friend for Lunch, Donna our waitress looked after us very well and we all had Steak cooked perfect by Lee, Thanks Guys a very pleasant afternoon 👏👍

Mandy was fabulous she went above and beyond

Compliments to the chef. Food was rich in flavours and had large portions. Amazing waitress, Donna was reliable with her times and a brought a kind personality to the table.

Really great service, Donna was amazing. Steak was cooked to prefection

Verybusy tonight was served by Brandon. food was very tasty and service was fast would come back

Excellent food as always from this restaurant and great service from our server Louise. Would definitely recommend Miller and Carter Hagley Road 👍

Louise and the staff were really friendly and helpful. Food was amazing as always. Thank you 😊

I recently visited Miller & Carter to celebrate my birthday and had high expectations given the restaurant’s reputation. When booking, I made sure to mention that it was my birthday, hoping for at least a small acknowledgment or surprise to make the occasion special. Unfortunately, I was left disappointed. Despite noting my birthday in advance, there was no effort made by the staff to recognize it—no small gesture, no dessert, nothing. It was quite disheartening to see a well-known restaurant like Miller & Carter overlook something that many other establishments do so well. The food was great, and the atmosphere was nice, but the lack of attention to detail on special occasions like this made the experience feel less memorable. I had expected a bit more effort, especially from a restaurant of this caliber. 13/03/2025

Donna was very nice! amazing food and service!! 😁

Mandy was fab! She heard us saying happy birthday to my mom and bought out a birthday treat with the desserts which was lovely of her to do as we’d not asked. Food was delicious and service fast.

We were marking the anniversary of our father’s death. Mandy our waitress was wonderful. So experienced and wanted to hear our story. So pleased to hear she had been at the restaurant for many years . An asset to the restaurant

Fabulous food cooked by Lee and Mandy our server was friendly and helpful.

Lovely food and absolutely stunning service from Mandy.

Mandy was brilliant server and made our eve really special

Great service and great cooking by Lee

Honestly some of the best service I have received ! You made my brothers 30th so special! Thank you Jenny ❤️❤️❤️❤️

I recently dined at Miller and Carter, and I can't recommend it enough! The food was absolutely delicious and incredibly filling. What truly made our night special, though, was our server, Donna. She was so welcoming and attentive, ensuring that we had everything we needed throughout our meal. Her friendly demeanor added a lovely touch to our dining experience. Overall, it was a fantastic evening, and I can't wait to go back!

Scallops and steak to die for. Amazingly popular for families. You get what you pay for 5* mmm!

Our server was Mandy, lovely and very efficient service. Had the fixed price menu. Fries weren’t as crispy as they’ve been previously but other than that food was delicious.

Donna was brilliant and the food was lovely

Our sever mandy was fantastic and our chief Diane was brilliant 👏

Just been for a lovely meal here, lovely friendly staff, service was excellent and food was amazing we really enjoyed it thank you Mandy and Diane we will definitely be visiting again ☺️

Lovely food, friendly staff, especially Donna and Di

Very nice place to go on a date

Credit card wasn't working. Wasn't informed even though mgr said everyone had been called. Then we ordered food, to be told by waitress sorry non available. Difficult when there are vegetarians eating and limited options (I know steak house) then limited puddings, won't be back in hurry.

Great food from the chef Lee… cooked perfectly. Lovely service from Mandy and great atmosphere.

Kitt was amazing and couldn’t do enough to make sure our experience was fabulous! Food was delicious and service exceptional.. can’t wait to come back.. thank you !

Celebrating a birthday, 11 of us and Parris was absolutely brilliant! She was very accommodating, helpful, knowledgeable and eager to please. The food for everyone was fabulous! Thank you!

Great food and service, Donna R was very pleasant and attentive. The steak was cooked perfect by finney too.

Donna was friendly and helpful. She was able to help with our food and wine choice, a fantastic evening had. Thank you

Donna R was lovely :) and the food was excellent

First time coming to Miller & Carter SteakHouse on hagley road for food amazing service out of this world. My partner had a Latex allergy Elliott went through menus what my partner could have to eat and Sarah came to see we were alright with food they best for us aswell customer. Manager called Katie very helpful went it came to Dessert. My partner asked for raspberry sober it was Contains soya. So Katie Manager said would you like have some else my said could have The prawn starter again. Katie said she will check with chef in kitchen. When she came back that fine with the prawn started. Really thank Sarah Elliott Katie Di Jerome awesome service. I'll be coming back again Miller &Carter SteakHouse

Robbed. Paid 20 quid deposit for the booking expecting the Valentine’s Day set menu. Arrive at the restaurant to find out they’re no longer doing the Valentine’s Day set menu. They didn’t not remove the deposit off the bill. After I got home and realised I overpaid. They have not answered their phone for 3 days straight trying numerous times. No one answers the phone. I’ve been robbed by a restaurant of 20 quid and now they won’t answer the phone so I can get my money back. Ridiculous.

Over priced low quality cut steak.

We where a big Family booking. After a glitch with the pre orders ( computer failure) all our food came out together. Everyone enjoyed their meals, thanks to Lee the grill Chef. And a big thank you to our waitress Louise who looked after us. Thanks for making my mum's evening great.

The food was great, the service was good. However the atmosphere in the restaurant was bleak and it was really cold. This completely let our experience down. We would have stayed a little longer, but we decided as we were so cold to walk up the road to the pub next door for more drinks and dessert. The Dog pub in comparison was warm, cosy and welcoming.

Firstly the service was not the best which was not the waitresses fault she was just expected to look after to many tables. Secondly the food was lukewarm warm at best and the filet steak was chewy which it should not be. Thirdly the place was dirty the cocktail menu on the table was splattered with food, I was sat facing a fire door which the light above it was thick with cobwebs, the ledge by the side of me was also covered in dust. For the money they charge non of the above are acceptable.

Donna gave us perfect service and was very polite. The food was second to none and we cleared the plates. Thanks Lee 👍🏼🙏🏻 The atmosphere only got 4 stars as it was a tad chilly. 🥶

Had a lovely time celebrating my Mum's birthday. Great service from Donna and Lee!

We were sat where we wanted to be sat however it was cold in the area and I would have thought Miller and Carter would provide heating. I had to wear my jacket half way into my meal and I am not cold natured by nature in fact I prefer the cold but this was more than uncomfortable and even made my food go cold quicker. The restaurant staff were polite and service was spot on. The waitress we had did not take off our $20 deposit and we had to remind her to do this. I believe we should not have to remind the wait staff to take off the deposit on a RESERVED table. However, this did not takeaway from the good food. We ordered the grilled XO shrimp, the wagu rib eye steak and the sharing cookie tart thingy. we also had two drinks, one was a beer on draft and the other was a Long Island tea. The food was delivered in a timely manner and arrives fresh and hot (and delicious). I would suggest you add the grilled XO shrimp to the main menu. I would order this again and again in future visits. The wagu rib eye was really good but I could not tell the difference between wagu and the regular ribeye. It was very good but so is the regular ribeye and just as tender and delicious....so did I get good value for money? I am not so sure and I don't even know if I had the wagu. I would suggest a tag in the meat saying "wagu" or "special cut" etc. The salad that accompanied the dish was skimpy for the high price of the meal however, the chilli dressing with onion was delicious and was a new add on since my previous visit. To be fair it was just enough lettuce wedge. The restrooms were switched around since I last visited and the mens stalls are now on the opposite end and vice versa. This was not good in my opinion as when I visited the restrooms the stall I went in smelled of urine even though it looked clean and tidy. I believe this was because the mens bathrooms always smell like urine and women's always were much cleaner. I would suggest staff regularly pay attention to this especially during a busy evening like Valentines. It should be cleaned and sanitised hourly during peek times to keep any urine smells at bay (or maybe needs some deep cleaning every day and evening). The drinks were really good and the long island tea was nicely presented and tasted really good. I would suggest you make the drink bigger and add more alcohol as I would be would be willing to pay a bit more for this. Please keep in mind that drinks should have bigger ice in them instead of this small crushed stuff. Because the straws make it hard to sip this thru. Just changing the ice will eliminate this problem. The desert was perfect if not a bit rich but can't complain as the rest of my meal was so good I didn't care nor can I complain. The only other negative is that my chair was not clean when I went to sit down as it had bits of food scattered everywhere. I would suggest better cleaning between customers as no one wants food on their butts when they get up and walk to the bathroom or bar. Overall, Miller & Carter is an excellent choice for a steak experience or for a date night. :-)

Louise was a great server for our valentines meal. Thanks. Lee the stakes were grilled to perfection.

The 3 course Valentine's meal was amazing my only issue was that the staff didn't offer us more drinks and I had to ask for salt, vinegar and more cutlery rather than the staff asking if we needed anything else also there was some sort of liquid all over the baby changing table so I had to wipe it over before I used it

Our meal tonight was absolutely amazing! The service from Louise was outstanding she was friendly, kind and funny. The food was absolutely outstanding of this world cooked by finney. Best experience

I'm only giving the 1 star for the atmosphere as it was very cold with in eating our food in the bar area

Quality meal, service excellent, atmosphere good.

Disappointing 😞 Food was cold and service slow. Manager discounted our bill but it was my 50th birthday celebration so had hoped for a better experience.

Great service from Donna and delicious food from Lee

onion loaf squashed into box too small for it and it was sogy!

Soon as we walked in there was a lady on the door slumped up the wall wasn’t sure if she worked there or not until we saw her lanyard. She rudely told my partner “no hat policy can you take it off”. We had just walk in the door it’s -1 degrees outside my partner is bald so wears a beany hat in such weather. We still had our coats on at this point. Obviously he was not going to sit at the table with it on and dont appreciate the tone of the lady. I made an error with the booking and did not book the table. Plenty of availability online but then told by the staff they were fully booked. So walked out!!!

Donna our waitress did absolutely brilliant. 10 of us dining 5 different dietary needs, very complicated but all the food was perfect. Thanks lee for your hard work behind the scenes

Excellent friendly service from Donna

Donna was a lovely server. She is polite, friendly and made you feel very welcome. Kate cooked our food to perfection and couldn't fault anything with it. Overall we had a lovely experience and will definitely come again.

Ordered from the steak meal deals menu, food was stone cold on arrival and parts of the order were missing

We are at your Hagley Road restaurant, our server was called Molly. Molly is a credit to your establishment, everything about her approach was professional and polite. Thank you Molly.

Excellent service, great atmosphere. More lactose free options could be offered for dessert.

Amazing! Dinner great service Donna really looked after us and made it a great evening

Been here a few times now, usually for occasions. Donna has served us a couple of times and always bang on. Came out tonight for birthday celebration and everything spot on - thanks to Di who is an excellent chef!

food cold... hard.. no taste.. poor quality

Donna looked after us for my mom’s bday meal. The service was excellent x thank you x

Food was very good, but because they were busy and we were seated out of the way I struggled to attract the server's attention. In the end on two occasions I had to walk up to them in the main part of the restaurant and ask them to serve us. At these prices I expect a better level of service than other restaurants. I'm not blaming the serving staff. Whoever is in charge need to employ sufficient staff.

We attended on the 18th and had the most amazing experience. My wife and I visit M&C regularly but this was the first time with our daughter and thought we would make use of a voucher we had over Christmas. Amy, our server, was exceptional in taking our orders, offering knowledge and advice on drinks and her overall manner. The 3 course 'rare treat' menu was amazing value and our steaks were cooked to utter perfection (credits to Finney on this). Overall we had a great day and hopefully one of many where our daughter can enjoy too.

Very good service and food. Louise has been lovely

Donna was very helpful and understanding with our elderly relatives

Food was good but took ages to arrive. We were seated beside a very draughty window on a freezing cold day so we were very cold by the time we left. It would obviously have been more pleasant if it had been summer rather than January and sub-zero outside!

Louise was lovely made us feel very comfortable and didn’t feel as though what we asked was too much! Lees cooking was perfect lovely food definitely come back again! Thank you again :)