The best restaurants serving American food in Gateshead North East

Lovely place great atmosphere food was beautiful we both had fillet steak cooked to perfection 1st time here definitely will be back

Amazing food my favourite restaurant!!

Lovely food and service from Kaitlyn

All round disappointing. We could see the food sat on the hot plate for ages and when it arrived everything but the chips were cold. We ordered the wall to wall chicken which was dry and overcooked (possibly from being sat for so long). Macaroni cheese was awful and freezing cold, not sure why it was served this temperature. I’m type 1 diabetic and had taken the insulin for the food so couldn’t wait for a fresh order to be made hot so had to eat it. The make staff member was friendly and attentive but the test of the staff came across as very rude and spent a lot of time talking rather than getting food out which added to the problem

Mi mejor amigo y yo nos lo pasamos muy bien en el servidor. Tenemos dos hamburguesas y más entrantes. El lugar estaba limpio y el servicio era rápido

when the order came the milkshake was missing and the food was inedible as took 2 hours too arrive totally in adequate service.

Nice food but service was not the best, not given enough knives and forks for the table, we were given a pizza box to box away our own leftovers which I thought was a bit weird

Been a while since I’ve been here but nothing has changed the staff are great and the manger is super friendly :) great team

Very over priced and the foods are mostly like packet foods. He shops at costco.. so it explains for it self. The owner is very in your face stands around talking far to much to every one that walks into the shop. ( He trying to hard) I'm not sure how this place is still running as no one goes in and it's never open half of the time. The sandwiches are your box standard meal deal kind of thing. Only thing is fresh cooked is bacon . The other foods are not home made. The shop is absolutely tiny!! It puts me off as the staff are to in your face and when he cooks the smell and steam off foods goes straight on your clothes. So I would stand outside! As I said I don't know how this shop is still in business. Avoid dirty and food is over priced box standard shop brought foods.

It was hard to leave a review for my food that was “delivered” at 17:05 because I did not receive my delivery. I called Five Guys and the lady informed me it was picked up at 17:05 yet never made it to me.

This is my first time in Costco. I have to the staff are amazing. They are polite and professional. The range is extensive and the prices can be very cheap. My only issue is that due to its size and it is huge, there are no rest stations for disabled people on walking sticks. Whilst I can push a trolly using it as my sticks I needed to rest now and again and it was impossible. That meant I only shoped about a third of Costco. I will have to leave the rest till next time. A real missed opportunity. The unit is easily big enough to have rest stations for the disabled.

order has not been delivered and I expect a full refund, if the refund is not received I will not be ordering from you again

Shocking, I paid £9 for my meal only to be told the payment had failed on their end despite the money had left my account as my phone showed a pending transaction. I was told the payment would fail and to pay for my meal again. The transaction did not fail meaning I spent £18 on a £9 meal.

I wish I had read the other reviews before having my meal Poor is an understatement. KFC is usually fresh, not overdone and a variety of chicken pieces. Had the bargain bucket for one. Always get a drumstick but on this occasion that’s all you got. Drumsticks!!!! Thought of complaining but looking at them I don’t think it would sink in. Boooooo!

Bought a double quarter pounder meal with an apple pie and coke from Uber eats .The coke was spilt all over everything and the driver was totally unapologetic.I had to drive to McDonalds myself to get the order replaced , so I’ve had to pay delivery and tip in advance and the manager said it’s not our fault it was sent out perfect take it up with Uber eats !!!! She’s a short woman with grey hair I had to bite my tounge so hard but it was 16 09 24 1935 hrs so you know who it was I bet her heels on her feet rock hard as her attitude