The best restaurants serving American food in Gateshead North East

Beautiful food and lovely staff but disappointed when we received the bill and noticed that we were charged 50p for a portion of mustard!

Amazing food my favourite restaurant!!

Buena comida, Robyn era una estrella! Se aseguró de que nuestra hija sin gluten fuera atendida. Perfecto para un día de compras y recarga.

Amazing food and our server Carl was lovely nothing was any bother will definitely be back

El servicio es terrible! Cuando llegamos, esperamos en una cola para sentarnos ya que necesitaban ver si había suficientes mesas disponibles, a pesar de que la mitad del restaurante estaba vacío. Nos pusieron en una mesa extremadamente pequeña en un espacio reducido entre dos familias grandes, a pesar del hecho de que cada mesa estaba disponible al otro lado del restaurante. Había un espacio mínimo entre nosotros y las otras familias, lo que significaba que nos seguíamos empujando accidentalmente y nos seguíamos sentando accidentalmente y pisando los abrigos y bolsos del otro mientras estábamos luchando por mudarnos. Había un montón de mesas desocupadas, así que era bastante extraño que necesitáramos esperar para obtener un asiento y terminamos en un espacio extremadamente estrecho. No sé por qué no estaban sentando a nadie al otro lado del restaurante, pero probablemente fue porque el personal no quería servir a más personas y no quería limpiar más mesas! El servicio después de que nos dieron una mesa también fue terrible. Nos dieron el menú y rápidamente decidimos lo que queríamos pedir. Sin embargo, esperamos más de 40 minutos sin que nadie viniera a tomar nuestra bebida o pedidos de comida. Habíamos intentado encontrar un servidor, pero no había nadie disponible alrededor de nuestra mesa. Como teníamos poco tiempo, finalmente tuvimos que irnos sin comer ni siquiera tomar una copa. Cuando nos íbamos, el hombre de la puerta nos preguntó si habíamos disfrutado de nuestra comida, y le explicamos que habíamos estado esperando durante más de 40 minutos y ni siquiera habíamos recibido nuestros pedidos de bebidas. Se disculpó, pero no parecía que reconociera lo que dijimos. Definitivamente no recomendaría a nadie para visitar a menos que tenga alrededor de 4 horas que perder.

Nice food but service was not the best, not given enough knives and forks for the table, we were given a pizza box to box away our own leftovers which I thought was a bit weird

Been a while since I’ve been here but nothing has changed the staff are great and the manger is super friendly :) great team

Very over priced and the foods are mostly like packet foods. He shops at costco.. so it explains for it self. The owner is very in your face stands around talking far to much to every one that walks into the shop. ( He trying to hard) I'm not sure how this place is still running as no one goes in and it's never open half of the time. The sandwiches are your box standard meal deal kind of thing. Only thing is fresh cooked is bacon . The other foods are not home made. The shop is absolutely tiny!! It puts me off as the staff are to in your face and when he cooks the smell and steam off foods goes straight on your clothes. So I would stand outside! As I said I don't know how this shop is still in business. Avoid dirty and food is over priced box standard shop brought foods.

Brilliant food and service. Sure the food is expensive, but it’s levels above the likes of McDonalds and Burger King. Plus the portions of fries you get is very generous, and I often get offered a free drink while I wait for my food when I go! Service like that keeps me returning

order never arrived. despite being marked as delivered

This is my first time in Costco. I have to the staff are amazing. They are polite and professional. The range is extensive and the prices can be very cheap. My only issue is that due to its size and it is huge, there are no rest stations for disabled people on walking sticks. Whilst I can push a trolly using it as my sticks I needed to rest now and again and it was impossible. That meant I only shoped about a third of Costco. I will have to leave the rest till next time. A real missed opportunity. The unit is easily big enough to have rest stations for the disabled.

food was folded had to microwave it

Bought a double quarter pounder meal with an apple pie and coke from Uber eats .The coke was spilt all over everything and the driver was totally unapologetic.I had to drive to McDonalds myself to get the order replaced , so I’ve had to pay delivery and tip in advance and the manager said it’s not our fault it was sent out perfect take it up with Uber eats !!!! She’s a short woman with grey hair I had to bite my tounge so hard but it was 16 09 24 1935 hrs so you know who it was I bet her heels on her feet rock hard as her attitude

Absolute disgrace this McDonald's. If I could give zero I would. Yeah it's just a crappy McDonald's but waiting 20 minutes for two burgers and then it looks like it's been made by a five year old. I would of taken a photo of it but its on the felling bypass after I kamakazied it out of the car window before even taking a bite. Why, each time you go here, no matter how big or small your order, you have to wait at a bay, kind of defeats the objective of fast food. After having this happen repeatedly at this place I couldn't help but post something. Not normally this petty, and itll make no difference anyways because there all absolute drips. Maybe this will encourage people to share their experience of this place and they'll get their franchise licence revoked. STOP PRIORITISING DEVLIERY ORDERS YOU MONEY GRABBING LEACHES.

Shocking, I paid £9 for my meal only to be told the payment had failed on their end despite the money had left my account as my phone showed a pending transaction. I was told the payment would fail and to pay for my meal again. The transaction did not fail meaning I spent £18 on a £9 meal.