Burger King in Gateshead - Phone Number, Reservations, Reviews

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Would be a 0 if could. Waiter about 20 minutes for food was all cold. Staff member called Luke was rude and aggressive. Wont be returning

Cold food, surly delivery person, just eat , no help, no refund, rubbish service

Large fries less than half filled , absolute joke

Food never arrived called Burger King n they were extremely rude about it

I’m so fed up of paying for food and it’s not arrived. Last week I paid for onion rings, didn’t arrive and just eat did nothing about it. This time I’ve ordered extra fries, didn’t arrive. This is beyond a joke and it wasn’t long ago, they were sending us normal nuggets instead of vegan nuggets which were ordered (before BK discontinued them)… this is THE WORST BK going. Always missing items. It’s shocking.

absolutely apauling ordered a xl bacon cheese burger meal, not only did it take over an hour but it was cold, not happy at all

Gave me mayo when i asked for no mayo

My main burger did not arrive, so I am without my meal. This is the 2nd order we have done with Just eat to Burger king, the first order was missing our childs meal and this order is missing our whopper with cheese. I want a full refund.

Missing items and food prepared incorrectly

Ordered £33 worth of food , and they delivered to wrong address. Now we've got no food, are £33 down , they can't replace the order You can't contact anyone , " Ring just eat" , then given wrong number. No one from there HQ will answer . What an absolute shambles... I don't care if you use just eat for delivery, you employ them so it's your responsibility.... Will never ever use just eat or burger king again .... Update... Got a refund , it took a week , but still annoyed it's taken this long

Awesome. Nice hot and fresh burgers, quick and friendly delivery - can’t ask for more really.

very efficient delivery driver was very pleasant 👌

The two childrens fries are missing from the order

Family meal but the burgers are absolutely tiny nothing what we expected! Very disappointed

Not the drivers fault. Took ages to make it.

Very expensive for what you get. Other fast food restaurants are similar or on par for taste and a lot cheaper

Ordered 3 meals but no drinks arrived in order

Every time I order stuff is missing not hard to read a receipt

loved food, it was still hot when it came. will order from here again and the delivery person was really nice

Little bit under "Hot" but still hot enough to be hot to eat. Good order Burger king

1st time ordering from here. Food was delicious and hot. Loved the Angus Steak Burger. Onion rings were delicious too. This restaurant actually read my requests to remove items off the burger. It is great when your order turns up on time, hot and correct. I will definitely order from here again.

Food was cold and did not receive portion of fried

Visited this burger king restaurant earlier today found the staff friendly and very helpful, great whopper will visit next time I'm in area

Burgers were stale, I was given the wrong sauces

Lovely as always, could be warmer though.

Manager served us and was exceptionally professional. Polite, helpful, considerate. Food was good. Note the services overpass is closed so you need to park in the northbound carpark to get to Burger King.

food did not show and the delivery driver also rang twice to ask for the address

Very small, cold and draughty and the usual crazy high motorway service area prices. The service wasn't the fastest either. The food was good and tasty though.

I see all these bad reviews and can't help but think. If you don't like burger king, don't get it. All burger kings are the same. Why go out of your way to write a bad review. lmao you got nothing better to do.

Missing the free 6 chilli cheese bites or would of been 5 star

Staff were great, service is so quick and they had no trouble with my awkward order. Beth served me and she was so personable. What a great set of staff here at BK!

Great fast friendly service. Know my order to a T Great people always happy to help. Thank you. Even helped me to my car

Well over priced for meal here I get the same meal in town for £4 less than I paid at the sevices it's all greed and hope 1 day folks decide not to pay the price and thay go out of business coss of there greed

It is surprising that we have consumed our meal. Roman expressed satisfaction with the meal.

Expensive but quality! No missing items and food delivered quick and warm. The driver was great

Ordered at 1pm yesterday food never even arrived absolutely disgraceful , they even had the audacity to say it was DELIVERED!

Well we won't be ordering from here again, don't mind paying the prices for good food but this was dry and cold burgers and chips and it wasn't that far away

Friendly and quick service lovely and clean shop. Shoutout to Caitlin her service was impeccable will definitely be back. Food was nice and fresh.

Paid for extra cheese. Did not get it..

Ordered all vegan items but got sent “normal nuggets” at least that’s what the handwritten notes says… if you don’t have vegan nuggets, just refund them. We obviously don’t eat meat.

Excellent food and excellent service. Service with a smile and knows my order to a T every time

Got my custom order right and delivered early. Thanks.

Food was delicious better then McDonalds hot and not cold driver very polite

paid for sauce and none delivered

ordered just after 1pm and the delivery time was changed twice. Order not even collected till after 2pm. This is Burger King fast food around 45 minutes to make an order for a burger.

Food tepid as usual, dead atmosphere, also as a truck driver the bonus of being able to scan the vouchers into the touch screen was a bonus but since the screen upgrade you can only scan in one which means in super busy times you’ve got to stand and wait for ages.

Clean tables, floors and fast service. Lovely staff very friendly

Didn’t deliver what I ordered . I ordered a chicken burger they sent me a beef burger . There was no dip . I also ordered Fanta and they sent me coke

my order was 12hrs late! I ordered last night nd it has came this morning so cold I think its been waiting on the counter for 12hrs!

Disgrqceful freezing food, driver lost (didnt speak a word of e english) applied for a FULL REFUND

First time I've ordered a burger delivery and I had forgotten how you can taste the flame grilled flavour in the burger I only gave it three stars because in the time it took to be delivered the bun was turning a little bit soggy but that wouldn't happen if you had eaten it fresh in the restaurant.

probably one of the best burgers places out there

Half order missing and freezing cold

Really hot food perfectly packed

Nice and hot which is a novelty with Justeat at the moment. Top notch.

amazing food and good service from delivery driver

ordered 3 meals and one got delivered. restaurant wouldn't answer phone when called

missing items from kids meal chips and juice

My order was incorrect, I ordered vegan nuggets and have received some bites that have spicy cheese inside

stone cold. no insulated bag in sight.

Requirements not met, asked for stuff to be removed and didn't so can't eat

i have ordered normal Coca Cola and i have received Coca Cola Zero sugar. order it at 09:46 , was supposed to be with me at 10:10 but i have received at 10:57 cold and drinks were warm because of the food.

Ordered meal no chips or drink. Ordered two extra sauces didn't turn up.

A simple order of 2 items took 1hr 45mins to be delivered, this is just unacceptable.

The food was cold and dry, was not good atall

The restaurant was not busy, had to wait 20 minutes, too busy doing Uber eats, they forgot large fries from order, the server queried this and then admitted her mistake… gave fries from side which were cold, again queried this she stuck her fingers in them and said were edible! Asked for some different fries she then stuck her finger in them, so asked for some fries that she had not put her fingers in and were hot, she eventually gave some warm fries but were small and not the large fries had ordered but by this time I was late for my appointment and was fed up of the servers bad attitude.

Always stop by here on the way back to visit home in Scotland with the family. Always receive quick and polite service and the food is always great.

Stale and just rank. Never again

The food was cold not happy with this!

Did not deliver the large fries. Not in bag. spoilt the meal

Half missing contacting just eat no word back.

I had no chicken royal or large fries with my order I want to be refunded

Amazing food and lovely delivery driver

Urgh, not the best! Burger looked like it was made the day before!

Good food and goodsize portions came on time and the delivery driver was polite and helpful

The lady from 7:00 charged me extra instead of 2 sandwich put me tow deals and dont want to give a refund because said that is the rule.

Food came so fast and so fresh everything I ordered came correct 😊

Food was good but a bit odd that the driver didn't know what house the food was going to.

Lovely food just a shame sum of the order was missing, but will order again

I don't know about you, but when I wait fifteen minutes for a burger from a "fast" food establishment located somewhere just outside the seventh circle of hell as all motorway services are, I kinda expect for them at least to get my order right and not put bacon on my burger, rendering it inedible. An awful time had by all.

Horrific prices and substandard food. Barely legal.

Maybe 1day they can get a order right my lord

Asked for garlic sauce and got spicy mayo food also come in a Greggs bag but stuff was still unopened just thought it was strange

Further to my review of greggs, came to bk with multiple hgv vouchers. Nice friendly staff member not an issue with vouchers. Should send that girl over to teach greggs staff members some customer service.

missing chips that i paid a extra 2.99 for not happy

Waste of money give a different meal

Food came my favorite item bacon double xl tasted of chemicals or sanitiser burger was also cold however cold i could deal with the chemicals i couldnt

Wow - over an hour late. So cold, we had to catch it first before we ate it.

Recieved my food late and that's not even the issue, my sauces (which were paid for) were missing my food was cold and I order 6 dorito bites I got 5 and a chicken nugget unacceptable

Didn’t get the advertised free item when spending £25.. if you aren’t going to bring it don’t advertise it

Driver was on time and lovely, Burger King had cooked the food items far too early. The burger was stone cold. The onion rings were like chew toys. The only thing still warm were the cheese bites.

Food was missing didnt get what we ordered food was also cold and not tasty had to put what we had in the microwave, wont be ordering from here again

Food arrived stone cold, considering the outlet is less than a mile away I would expect my food in more edible condition and not have to spend time reheating it!! Apparently the outlet lost contact with driver so I can't say precisely how late it was, late enough to be stone cold.

Order accepted. Driver at restaurant for about 45 minutes. No updates. Restaurant showing as now closed. Nobody answering the phone. Burger King's own website showing restaurant open. Food delivered after 1 hour 20 minutes. Extremely frustrating. Bit of a s#it show actually.

Good food and goodsize portions. Came hot. And the delivery driver was very helpful

I tracked the driver. He headed in wrong direction for 10 mins. Resulting in food been stone cold and not fit to eat. I should be refunded. Disappointed Mr McCreary

Food was cold whole lot went into the bin

Order was left round the corner from my front door so I have only just received it 2 hours late and freezing cold nearly £20 wasted I want my money back this is disgusting

Fabulous service, girl on drive throu was excellent she even spoke to our dog who pops in through the drive thru for his cheese burger 😁😁😁fabulous customer service ⭐️⭐️⭐️⭐️⭐️