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The best restaurants in United Kingdom serving American food
6.196 Restaurants on GastroRanking
Delivery
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Outdoor

125 Opinions in 3 websites
I have recently been in Cambridge for my friends Hen do, which I organised. We were due to be visiting The Snug Grafton on Sunday 1st August for a cocktail master class which was the last activity before we travelled home on Monday. I booked this event in early June, and have had ongoing communication with the bar and also paid a deposit. On the Sunday morning we were all gearing up and getting excited about our Sunday evening of cocktail making. Little did we know, this wasn't going to happen. At 12.30pm on Sunday 1st August ( THE DAY DUE TO ATTEND THE MASTER CLASS) I received a phone from someone from the bar, saying that our master class is cancelled due to not having the trained staff to be able to carry out this event. The lady on the phone explained the bar had recently been taken over and they don't check what bookings they have until the day.. this is absolutely ridiculous. To top things off, the lady was not sympathetic and didn't understand the frustration caused. I had to break this news to 7 very excited hens, with only 6 hours until we were due to attend our class. The deposit paid I did get back today, however that doesn't resolve the issue. I find it astonishing that a company does not check what bookings they have until the day and don't pre plan events like a master class until the day. I would advise anyone who is thinking of arranging a master class at The Snug Bar, to avoid. I wouldn't want anyone to go through the same situation as myself and my hens did. I was left with the difficult job of trying to arrange another activity due to the unorganised mess the Snug Bar has caused us.

4061 Opinions in 4 websites
Went for all you can eat wings, the quality of the wings you receive are absolutely all over the scale, from abysmal quality to decent. None were great. They were all tainted by old oil flavour and some had very clearly bad meat on them. They need a thorough hygiene check for storage and preparation. Curly fries were tasty, but some of them looked like they had spent a decade in the back of the freezer. Service was ok, but one of my orders of wings was never put through, then when it was put through again after everyone else had had theirs, the wrong ones came out, then had to wait further, again, after everyone else had already eaten their last wings. After all this waiting I'd had enough. It took around 45 minutes for me to receive wings after everyone else had finished. Yes, £11.99 is a good deal for "unlimited" wings, but the potential for food poisoning and being disappointed far outweighs it.