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Delivery
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Outdoor
154 Opinions in 1 websites
The 1815 Bar was nice tight and clean. Staff were very helpful and friendly. Unfortunately the meal was at the other end of the scale. My wife’s meal was just swimming in grease and my fish and chips (£19), was a frozen piece fish in batter. When you cut it all fat came out of it. They were both terrible. We both left about 3/4 of our meal. We did mention or complaint to the staff, but nothing happened. I notice that there are no recent reviews, maybe it has all changed since last year. I would say it does now not deserve the 4star review trip advisor shows and it should be recategorised as a 1 or at the most 2 stars.
146 Opinions in 1 websites
This was our second Christmas Lunch here, and both were very enjoyable. The food and service was good. We were totally satisfied with everything. Nothing much more to be said!
115 Opinions in 1 websites
Terrible service! I ordered two kebabs to be delivered to Whitehouse Leisure Park After 45 minutes I phoned up to ask how long they would take only to be told that they hadn't got my order. She tried to cover up their mistake by saying that a woman had called from my number to cancel the order. I told her that wasn't possible because there wasn't any women in our party. I asked how long it would be to get a replacement order and was told another 40 minutes. 1 - employ staff who are capable of taking telephone orders 2 - Don't lie when the mistake is clearly your fault 3 - When you do make a mistake, try to put it right by prioritising a replacement delivery. We come to the area every other weekend, needless to say we won't be ordering from here again.
87 Opinions in 1 websites
Used to come here about six times a year but unfortunately my husband can no longer drive. I have always moaned about the cost of parking and have previously suggested that you should be able offset the cost against food in the cafe,if that is the only reason for your visit ( less than an hour) Our daughter offered to take us for a ride so I suggested Brenig, knowing she wouldn`t want to leave her dog at home. It was very cold for early September- 14 degrees, dark and dismal.She went ahead to give her dog a quick walk and we met up outside the entrance to the cafe, then we noticed a sign saying no pets! Having read the other reviews, I now know that dogs are allowed on the terrace but you can only get there with your dog up some steep steps. Why isn`t there a sign on the door indicating this?? Anyway it would have been too cold on that day to sit on the terrace so we headed to Betws and had lunch there.