When you order a ‘Chocolate and salted caramel fondue sharing platter’ as a desert, you expect fondue do you not?
Maybe it’s just me but what I don’t expect is a pot of chocolate ice cream sauce and a pot of strawberry ice cream sauce? This is not FONDUE. Nor is it salted caramel for that matter of fact.
We were extremely disappointed having paid £12.49 to receive such a lame version of what looked a scrumptious picture on the menu.
Rest of the food we had was ok to be fair, nothing to shout about but what you’d expect, but this was such a let down that I have no choice but to mark you right down.
Ordered our coffee, seen they had been made and ready to be given to us. 3 members of staff were stood around the serving counter having a jolly chat about their weekend for ages, and had to ask for them to give us our coffees. No apology, just dirty looks.
Coffees were tepid. Piss poor.
Desgraciado una y otra vez
Voy allí con la familia, etc. .. ya que disfrutamos de la comida.
Pero tenga siempre en cuenta que el PERSONAL DE GESTIÓN NO USA SOMBREROS PARA DETENER LA COMBINACIÓN DE ALIMENTOS.
parecen tontos que piensen que NO SE LES CAERÁ EL PELO solo NOTMALstaff tendrá ese problema.
Me he quejado antes y me siguen diciendo los servicios al cliente que van a resolver.
BANGOR , la dirección de GWYNEDD MACDONALDS están ignorando esto.
HE DECIDIDO NO IR ALLÍ DE NUEVO... y no voy a aconsejar a la gente que lo haga.
Tengo hijos y nietos...
No hay riesgo de darles.
Lo siento...
Su respuesta fue...
"¡NO FORMA PARTE DE SU UNIFORME! "
SONHE NO TIENE QUE USARLO!
Perfectly decent for a chain pub. Two nations for £18 makes it good value, with kids meal deals.
We fed a family of 6 for less than £10 a head with drinks.
It's definitely the kind of place where you're better off on the grill because that's what they do most regularly.
I specifically asked for my baked beans to be put in a small dish.Again and for the third time they came on the plate.My breakfast was swimming in bean juice.When my breakfast did arrive it was cold.This is the 3rd time this has happened.The cook either doesn't understand requests or she's just plain thick.Will not be going there again.
Just visited Tesco Prestatyn as I do most weeks and was disgusted to see a male employee putting fresh bread out whilst wearing a filthy white Tunic (front and back ) and a dirty pair of blue catering trousers, handling fresh bread unwrapped in the manor he did is a disgrace, maybe you should hire supervisors who understand food hygiene policies!
Oh dear oh dear oh dear, I was taking some friends from Canada all around Snowdonia to see the sights and experience Welsh hospitality. Being welsh myself I am incredibly proud of my country. Sadly the cafe at the top of the horseshoe pass was closed, where I explained that I always get friendly service with plain wholesome food. It was 19.30 and sadly not many places were open on our journey back from the very North of Wales. I had passed here many times and couldn't believe our luck that it was open.....that is where our excitement ended. I was in pain from the walking and driving to and fro, and so my friend went in to enquire if they were still serving food. "we shut at 8" came the reply. So they quickly beckoned me in and order we did. To say that the middle aged female serving would turn milk sour was an understatement. We ordered plaice and chips....there were three of us. "we only have 2 fish" came the surly reply. Ok we will have the steak and ale pie and the 2 fish please we said. No acknowledgement, no please or thank you, so extra loudly I said "Diolch yn fawr cariad"hoping that she would at least give a smile if she was a fellow welsh person. Nope, not a crack. I immediately thought of a female Basil Fawlty. "are you sitting here or in the restaurant part" she enquired in a "I wish you would go away" kind of tone. So taking the initiative we moved into the restaurant area, where another group of Americans attempted their ordering.....poor things we thought. Out came the fish and chips (clearly frozen beforehand, but fair play they were cooked well and frankly cardboard would have tasted good, as we were very very hungry). The Pie....well, it was obviously again taken from the freezer. Which to be honest I get that, you cannot rely on custom so fresh would be impossible to achieve. BUT, that does not give the excuse for being miserable and downright rude. My visitors had not experienced this for the whole of our trip and have been greeted by my fellow welshmen with interest and friendly chat. I would avoid this place like the plague, I certainly will not be bringing foreign visitors again and suggest that maybe the staff attend some training on customer relations. It costs nothing to smile and be polite for me "manners maketh man". No wonder the place looks run down, if you treat customers like this then word will get around. Give up now, put it up for sale and sell it to someone who is interested in making some money as I am fairly sure people would flock around if you were a little cleaner and friendlier.
Issues via Uber eats. It didnt take into consideration distance. Called me to cancel the Order, no worries life happens. However, despite the cancelation Uber eats took the money and refused a refund. The team at this location was so helpful in sorting this out and giving me evidence to get my Money back. They didnt have to go above and beyond but they did. I cant say anything about the food but the team is amazing.
Once I am back in the area I will be going just to give them my business. (Big up Tom thank you mate)
My other half was pleased to find this Starbucks while on holiday. Female member of staff was great, she found my child a biscuit in an unpacked delivery box (as she heard him ask for one). Great customer service
The food is so fresh and very tasty had it delivered and the service was brilliant it was under the time given for how long it was going to be and lovely and hot
A staff worker called Dora took care of me and my friends. She was polite throughout our whole time and gave us our orders in no time. The staff treated us with respect and kindness.Amazing food and even better customer service. Will visit again