McDonald's in Flintshire

Limp , under cooked fries , burger had a funny taste and the coffee was appalling - don’t often frequent McDonalds and this reaffirmed why !

Absolutely disgusted by the way we were treated here. Half of the order was missing and when questioned we were verbally abused by managers! I am mortified by the disgusting attitude and will not be returning here!

Very poor service, bought a takeout meal and paid extra for bag, waiting for 20 min while 10-15 people who ordered after me got there orders and when my meal finally came it was totally cold and in no bag, even though, I had paid for one and when I informed them of the missing bag, I was just threw one and told to fix it myself!!! This bang out of order and I would not recommend anyone to go to this Mac Donald at all!!!

Ordered from here; food was cold, didn’t get the dips I paid for aswell as the dips that come with any of the meals. And the chips were packed upside down like they were just thrown in so they emptied out to the bottom of the bag.

Staff were lovely but the coffee was luke warm and they forgot to give us syrup with the pancakes. We were too far to go back so that was really disappointing for the kids.

I was pleasantly surprised to have eaten one of the best tasting UK McDonald’s I can remember in a long time. Fries were perfect and the double quarter pounder looked like the picture and most importantly was very tasty. I could knock a point off for waiting in a bay but I would have happily waited double the time since the wait was worth it. The team you have on at 8pm on a Tuesday need a pay rise.

Is there anything more irritating and disappointing than ordering 20 nuggets for delivery and no dips come with it that have been paid for! Seriously, never get the dips from this place unless you’re begging for them! Sort it out! It’s not difficult! Fuming

Drive through, worked 12 hour shift and went here for breakfast. Awful. Everything I ordered was rock hard and cold, food tasted stale and overcooked. £10 wasted for bad quality food. Not the first time.

So I visited today like usual come here At least 3-4 times a week and the lady that’s sometimes in there is always rude but today was awful I would never look at anyone the way she looked at me and my friend her name could have been liz her customer service was very disappointing as I love a late night maccies is would be nicer if she was more polite and welcoming apart from that great the man who served us at the other window was lovely and the food was great but the woman’s attitude wasn’t!!

Drive through, ordered Big Tasty, large meal, mozzarella sticks. Food was cold, the Big Tasteless wasn't seasoned, fries were stale and emptied in the bag, coffee was reheated stale. And no receipt, so I can't give feedback on the McD website This place has been going downhill for a while. Not going back. £10 for stale food

Stopping overnight at the Holiday Inn right next to the McDonalds, we were arriving quite late but i wasn't all that hungry and we fancied having a drink while it was still light, looked on the website and it says McDonalds is open 24 hours. Great, have a drink first then go for a burger after. So we get there about 11, and find that it's open but only the drive through. Well that's annoying. Maybe I can understand them shutting the seating area etc, but they should have a little window facing outside that you can get served through. Ah well well not to worry we'll use the drive-thru. Except the drive-thru refused to serve us! Can't use it if you're not in a car. Which is ridiculous, I asked why and they said it's in case you get hit by a car. But the cars are only crawling along at half a mph so that's a pathetic excuse, and the really funny thing is by this time we'd already queued with the cars for most of the queue, we were already at the speaker by this time and not far off the collection window, so if we were going to get hit by a car it would've already happened. So on only 3 pints of course it was very tempting to go get the car from the hotel car park and drive the few yards inbetween the two as i wouldn't have been on a public road and wouldn't have gone over 10mph. I didn't, but I bet other many other people wouldn't have had the same resolve. Starving and lightly tipsy. It's pathetic not to serve people on foot, there's no excuse for it. And when you have a hotel with people parked a few yards away it dangerously encourages drink driving. Also it was ridiculously busy even at night, very long queues, and was even busier the next morning.

Took my daughter to A55 McDonald’s and all she wanted was a cheeseburger & chocolate milk shake to be told the machine wasn’t working so when I questioned about it constantly broke the girl replied it comes out like liquid and they’ve had loads of complaints about it hmmmm what is it meant to come out like a solid ? Then when we went to the next windyfor our order she may as well chucked the food at us Will never us A55 Ewloe again

Called for breakfast before 7 am en route for Jubilee weekend away. Many tables had paper rubbish and food debris on them. Waste paper on the floor. Food below average not even hot. Coffee was ok . Order was given a huge paper bag also a cardboard cup carrier.. both not not necessary at all . Small tray instead ? Thought we all were trying to reduce waste ! I was also given 6 napkins that I did not need as had already picked up some when waiting for order. Could see staff in the cooking area drinking coffee ! How about emptying the bins and cleaning the tables instead. I know now why I only go to Mc on a very rare occasion ! Not a great way to start our weekend.

I’m a regular, not by choice but because it’s the closest to me. I’ve ordered well over 50 plus orders and this McDonald’s really needs to get their milkshake machines sorted it’s always broken. You guys need an engineer to sort your stuff out

Filthy dirty areas outside....the area just leading back onto the A55 is absolutely disgusting, I have sat here and actually watched rats coming out of the litter and get into the bins. McDonalds say "It's not our property" Well ya bins are on it....

Contacted them last minute to warn them that 2 coaches full of lively school pupils were on their way en route from Liverpool . The service was excellent and we were welcomed very warmly especially by a mature man with tattoos on his arm. He looked after us all, was jolly and seemed to enjoy his work so much. Thankyou so much.

One lovely place. Food excellent, staff amazing. I visited there in the summer of 2017. I cannot thank you enough from a BUPA employee you might remember my car reg WEE2Y on my old car, I work in the medical sector, thank you. Keep up the amazing work x

Really impressed. We had ordered from KFC and it never turned up and was cancelled leaving us furious and hungry. Went straight back on Uber Eats and ordered chicken products from McDonald's A55 and it was cooked, dispatched and arrived in 20 minutes. Extremely impressed...

Says it’s open 24 hrs ansalute bs went there and two workers standing outside staring at us even though it was clearly opening saying to us go away never coming here again so so crap service and all round not nice place

What can I say…I’ve been this one a few times but the last 3 times I’ve been have been shocking, only reason I’ve come back is thinking there just some mistakes and also because it’s close, but no they continue to rip you off by...

For the past few weeks I have attempted to collect my order that I get on the app on my way to work. Opening times should be 24 hour. The opening times say 06:00 to 22:00 however each morning I arrive there is a queue...

Every time we come to this mcdonald’s the other is either wrong or the food is freezing cold! The girl with glasses who works the night shift is very very rude and not helpful at all! There is also a chubby girl who is the...

I ordered two meals through just eat. One of the meals for my son was missing. I contacted McDonald who said despite it being their error they would not send out the missing meal as it had been done via just eat. In order to...

Ordered the triple cheeseburger and either the employee cannot count or there was a shortage of burgers. Not the first time this McDonald’s has got my order wrong 🤬

Just been to drive through,realised when we were given the food that the order was wrong. Instead of trying to rectify the problem assistant bluntly told us to go round the drive through again to pay for missing item. Terrible customer service and food stone...

Just been to the Golden Arches on the A55 at roughly 21:10 on 10th of October 2020. Just got to say that the chap that served me throughout my journey from taking my order, taking my payment, he then even came down to give me...

Driving from Manchester back home to sunny wales. Got caught short with my disability with no warning. I knew I had to get to the toilet fast as I suffer with incontinence if I don't. This came on really fast and my partner pulled into...

This morning, I drove along the M56 from Manchester, looking forward to a stop on the A55 and a McDonalds Breakfast. before venturing onto my destination of Bangor. As I hit the Aston Hill, the traffic ground to a standstill.....I checked the clock - it...

Broughton has held the position of worst Macdonald's in North Wales for many years. We made the mistake of visiting early in February, but they got everything wrong. The staff here are pretty hopeless. Three out of the four orders were wrong. Furthermore the hot...

Due to both parents illness we have been visiting very late at night/early hours-average time of visit -1 am. On one occasion over the past 2 years the restaurant has been warm. Every other time freezing cold. Coats kept on and still cold from icy...

1.The Disabled Parking Bay is right in front of the footpath from the car park to the Restaurant. So when the individual with the extremely large car pulls up as close as possible to the front, the footpath is completely obstructed. Someone is going to...

Having received appalling service at the OK Diner, we left before having even ordered food, and headed straight to the nearby McDonalds. We should have gone there in the first place. Warm welcome, helpful staff, good food at a decent price, AND .... the place...

clean and tidy bit of a queue and wait lot of driver through traffic so had to wait in lay by till food was brought out was only five minutes or so

I have actually reported this branch of MacDonald's to their head office, the staff are rude and the Manager totally unprofessional.

I have never enjoyed a McDonald’s McMuffin as much, as the sausage patty was slightly chargrilled which Iv never seen before, this excited me no end. The egg was also cooked to perfection, it was warm and the yolk was runny this I have also never seen before, this brought great joy. Iv been going to McDonald’s for 20 years and this is the first time Iv ever thought about writing a review. Yummy! It is also sunny today, this has made my day. McDonalds I’m loving it!

Didnt find very clean and had to wait ages for serve us. Not bery hot not impressed . Parking a nitemate as every one wants same spot .

We were staying in the holiday inn so decided to dine here as it’s less expensive and we knew the remainder of our break we would be fine dining. The evening meal of crispy salad was nice, now served in a cardboard box, not a plastic bowl. The MacFlurry was a disappointment as always in the UK, they never “flurry” it, they put ice cream in the pot and sprinkle on the topping, mine was almost nonexistent.Breakfast was great, their coffee is much better than a lot of coffee shops, plus you collect stamps for a freebie which we had. Bacon roll and bagel were both very enjoyable.The place was spotless, the staff never stopped cleaning up, you could eat off the floor!

I’d normally never leave a review of Mcd but on 2 occasions now we’ve had poor service from the kitchen.We ordered recently using the touchpad. The restaurant was really busy and we waited 10-15 mins for table service. After 20 mins I chased the order, only to find it had been lost. Asked for a McFlurry to compensate, but were refused as the machine was not working.Yesterday we did a quick visit, and despite ordering a grilled wrap we were given a crispy chicken wrap.The kitchen operation needs to improve really.

Rude staff with a bad attitude cold food and really slow service won't be going there again have also made a complaint to head office The only reasons this McDonald's is probably still open is because of it location

Been for a great night seeing bryan adams, stopped at this mcdonald's on the way home. Ordering was quick, got to last window and was greeted by such a rude girl. Pretty much launched the drinks at me. Asked for an extra sauce to go with the nuggets and got laughed at. We ordered at 11.10 pm, we finally received the food at 11.25.

Called for lunch,sorry we bothered,the system for ordering food just didn’t work

Stopped here on the way back from visiting the coca cola truck in Queensferry. Wish we hadnt, my 4 year old daughters food was cold. Seating area was absolutely frozen cold!! We left after my child was so cold she could pick her food up which was also cold.

How could all salad options be available apart from on the small shaker salad? Same ingredients just smaller... oh well. The other salads were not bad but bacon wasn’t crispy and the chicken was nowhere near as good as KFC

I did not know that this McDonald's was here. I drove past when stopping for petrol near by. It was hot weather and we wanted cold drinks. Service was very efficient, payment easy with the new self-service stations. Our purchasers were delivery very quickly. I would add the caveat that it was very quiet and not many customers.

We were coming back home and feeling a bit peckish called in the lads serving were great very nice and friendly! Was about 4.30am asked if it was the breakfast menu's and he said that it was normal menu's until 5.00am which was great we never knew for sure when they changed over menu's, food really good all hot really enjoyed our meals! Great coffee all clean and tidy, toilets were very clean it all looks very well maintained highly recommend!

Will never visit this McDonalds ever again the staff are really rude, well actually one however asked to speak to Manager as was spoken to in an appalling manner and all we got was awww!!!!! I have never had such bad customer service, disgraceful

Why do business,s insist on changing their format in the pursuit of more profit?

Called for an early breakfast all food correct and hot, service was friendly and quick. Food seem fresh and it was clean and tidy.

Why on a cold day in February, does the air conditioning have to be blasting air even colder than it is outside?

Stopped here for our tea haven't had a macdonalds for a while we really enjoyed our food didnt take long to arrive at all, used the screen to order our food lovely man called Steve helped us with it very nice to talk to as were all the staff we saw was all really clean and tidy seems very well run they were always tidying and cleaning surfaces toilets were all clean very good macdonalds car park was a little tight, we will definitely be calling again and recommend

Stopped off here part way through a long journey so was tired and hungry. There are machines to order your own food but if you try to order at the counter the staff tend to ignore you in the hope you will use the machine. If you eventually get someone to notice you and ask them to take your order it's all down hill. The tills are hidden so you can't see that they've got your order right. The price list flashes on and off on the multi screen behind the counter. If you ask about the chicken selects meal at £4.89 they have no idea what you are talking about. The meal is chicken and a dip. Really? That's a meal? If you ask questions the caps on the heads are so big you can't see their faces while they are trying to find their way around the till, especially the young guy with glasses on boxing day night.

First McDonald's in wales after a long drive from home. Not too busy although carapark a bit tight to manoeuvre in. Food well cooked and tasty

Good friendliness from staff and the food, though takeaway was nice to eat. Credit to Steve! Well done macdonalds!!!

The staff, manager, food just awful. Chicken tastes as though it's re cooked this in several visits and the famous MD milkshake is like just cold milk YUK

No organisation with staff in clear need of manager to manage !! Food was in no way fast and when it arrived chips were dry and cold.

Wouldn't waste my time coming here ever again, got our order wrong again 3 times in a row now! Went back through drive thru waiting in a que food ended up cold and got a snotty manager asking what my problem was. No apology, very...

Típico McDonalds, ocupado, personal muy trabajador, la calidad de la comida y precio normal. Yo había sido en un Burger King y en comparación la comida sabía mejor aquí, que era más barato y mucho más limpia.

Qué revelación en atención al cliente de esta visita fue!

El personal charlando a la otra en vez de concentrarme en el orden de los clientes, de modo que al llegar a casa desde el coche por la mitad de la orden falta encontrar. Uno chi. d llorando porque su comida no estaba allí mientras el resto de la comida fuimos fríos como tuvimos que volver para todos la orden muy molesto

Normalmente evita este lugar, ya he tenido problemas aquí antes.

Served by a blonde girl here who didn't know to use please or thank you and thought that rushing back to her conversation with her colleague about her weekend was what she got paid for and not serving customers with anything but rudeness

Ordered a full breakfast here recently, service and food standard here is always good and consistent. I consider breakfasts here cheap & cheerful, especially when I upgrade the coffee to a cappuccino, compared to the high street coffee shop prices, then I add an extra hash brown for I think 30 or 40p extra = bargain.

Although it was a busy weekend dinner time,we(a group of four) were served quickly and efficiently.All ordered different meals,one of which had to be brought to the table a few minutes later.No one had cause for complaint regarding the food as it was what was expected from such a fast food outlet.We left satisfied but under no illusion that the nutritional value of the meal would be dubious,but certainly not as awful as the extremely snobby and stupid comments of the Assistant Editor of the Daily Hate(Mail) as espoused by him on Sky News later that evening.One pain,though,was the minuscule parking spaces which meant parking in the forecourt of the garage opposite.

A nice tidy McDonald's fast and efficient. i would recommend this place if your in a rush and want a good meal on the go.

plastic egg - distgusting food - bacon burger was like a piece of cardboard - McDonalds breakfast are disgusting and yet we normal like their daytime menu

Had the australian burger meal and onion rings very tasty and should be on the menu full time, Really nice and fast service. Thumbs up maccies! Well done credit where credit is due, some of the restaurants in mold town centre should take a leaf out of your book!