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121 Opinions in 3 websites
We booked this Hotel for the visit to the Lockerbie memorial garden and from the moment we arrived we were made so welcome and could not do enough for us. The Room was amazing and the view so picturesque, The whole hotel is spotless and our room was so clean and so comfortable we had the best nights sleep in a very long time. The bar is so friendly and everyone so welcoming. The Dining area is first class and the food (Evening and Breakfast Meals) were exceptional and high Quality, all the staff cannot do enough for you and so friendly. We have stayed in plenty 5 star hotels and none compared to this little Gem. We go as far as saying this is the best hotel we have ever stayed in so far. How this is only a 3 star I will never know. We will definitely be booking here again…. Thank-you to all staff…
9 Opinions in 2 websites
So after reading a few rubbish reviews I was quite nervous to eat here. My other half had steak.and ale pie ,he said it was fabulous. I got a chase burger and it was great ,came with bacon onion rings coleslaw ,all of it perfectly cooked and hot. staff were helpful and polite. highly recommend
316 Opinions in 1 websites
Absolutely disgusting service, the girl behind the counter was more interested in bragging she only had a year to do and she was off . Hated working with customers, clearly the customer could hear. Waited 20 minutes for a latte and a cappuccino, people where coming in and getting there drinks whilst we are still waiting, then when u dare to mention it said girl ,was banging the cups on the counter, and told the other girl to do them, still we waited and 10 minutes. Again DISGUSTING SERVICE
27 Opinions in 1 websites
Me and my wife went here last night 16th September 2024 whilst visiting the area. Wanted a quick bite to eat. We couldn't have been more impressed at how good the food was. Only 1 man in there who seemed to have done everything himself but what a pleasure he was. Very polite and very quick at preparing our food. Will 100% be back!
673 Opinions in 2 websites
Absolutely fantastic, very friendly female staff member and friendly customers, felt very welcome and relaxed lovely place will definitely return
372 Opinions in 2 websites
Never stay at this hotel. The restaurant food is delicious and large portions. My family use to regularly eat here every Sunday before Covid. After Covid there's a staff shortage that affects the quality of the services. I only visit the restaurant again because the hotel is closing on the June 2nd this year. It is sad to see the hotel close. Hopefully someone buys this hotel and turn it into an apartments.
265 Opinions in 2 websites
Terrible food, sweet and sour sauce tasted very strange, fried rice was dry and bland and the prawn crackers were inedible. We ate a small amount and it went into the bin. To be honest the place looked dirty and had a scabby table you where you went up to order. This was obviously previously a dine in restaurant that changed to solely providing take aways. We were both up in the night vomiting. I would not recommend this place to eat at if you value your health.