Pearl Palace in Dumfries & Galloway

I phoned up for a delivery at 4pm an 2 hour later it came very cold and stinking I will never go there again

Ordered the takeaway at 4.20pm it arrived at 6.52pm cold new owner a shambles sending crap food out..

We ate here on a Sunday night but it was very quiet. I ordered duck with pineapple and ginger as on the menu and my husband had hot and sour soup and a steak dish. The soup was OK nothing special. My main came as duck with ginger and spring onions for some reason. I did point this out but I didn't want to wait longer for them to change the order. It was reasonable enough but heavy on the onions and the duck wasn't the most tender. OK but overall nothing special food wise, the staff though were friendly and apologetic at the order mix-up.

go here all the time for takeaways as portions are big and the price is brilliant. have yet to have a bad meal out of here

We have been here before for lunch and there is a set menu costing £5.50 per head for two courses. You can upgrade the starter by an additional £1 per head and there are some other dishes on the menu which cost just a little bit more. Besides chinese dishes, there are European style items on the menu. I would imagine that the evening meals would be more developed and varied than the lunch offering, but I have given this review four stars for the quality and value available at lunch. The drink prices are typical for this area and the overall bill will be not much more than £10 per head including all you need for lunch.In common with many Chinese Restaurants, I feel they could ensure that the temperature is raised in the dining area, as it felt a little cold.

Me and my family went to pearl palace and first we had a huge wait for our food we was sat there an hour because they even started cooking our food because they started doing the takeaways even tho we had been there longer. Then when the food finally came it was awful my omelette wasn't even cooked properly and and my cousin's chicken was cold We will never come to eat here again

Excellent food and great service, staff are very very friendly and helpful. The food is absolutely outstanding all fresh and delicious. I try a different dish every time we go here

I ordered a take out for me and my family and it was very bland. All of the food had a very stale taste. They even forgot my chips! I'd save your money instead of going here.

Heel lekker gegeten en vriendelijke bediening. Veel keuze van Chinese gerechten. Ruimte ziet er ook netjes uit.

Excellent service and excellent food at very affordable prices. The courtesy of the staff was also impressive, making sure that we were satisfied with our meal and thanking us for our custom. I know that this is common practice but on this occasion it appeared to be completely sincere. Will definitely return.

We usually eat at a different Chinese when I'm down in Dumfries. Years since I've eaten in Pearl Palace, so happy to go along. My Shredded Beef in Special sauce was excellent. My sister however was served chicken instead of Beef in her Salt and pepper dish plus no extra chillies she'd asked for. No problem dish was changed but still no extra heat.Our complaint really was paying 70p for tap water. Apparently though this is quite allowable.Anyway the service was good, my family knowing some of the staff from years ago.They also fried 3 smaller Spring Rolls for starters when we'd ordered 2 to share between three of us.All in all a good meal. Would return and recommend.

The best meal I have had in a Chinese restaurant, ever. I had three big courses and a coffee with sweets, two big glasses of red wine and a Jamaican coffee and was asked for £23.60. I gave them £26 with pleasure.

I have eating Chinese cuisine in Hong Kong, Taiwan, London and I have to say that the food in this restaurant is the best I have ever tasted.

Always been my favourite Chinese to go to but I’ve always walked in and ordered, but lately the last few weeks I’ve had to phone my order in and every time the phone is ignored or busy. My partner tested it and went in when I phoned and they simply stood talking and ignored it and another time he said it appeared the lady was on the phone talking to a friend laughing and joking the whole 25 minutes he was in. I’m so disappointed because I always used this restaurant/takeaway for food for my break at work. It’s really put me off the ignorance they had.

Bored with the trendy, new 'Fusion' restaurants?

I love Peking duck, but I have always been disappointed with the duck in GB -- until last night! My husband and I were pointed to the Pearl Palace by a man on the street, and we could not have been happier with our meal. The wontons were tasty, and the crispy beef had just the right amount of zing.

As we wandered the square in Dumfries trying to decide on a restaurant, we were looking at a posted menu of one of the many Chinese places here. A local noticed us and offered that his favorite Chinese place was right around the corner so we decided his recommendation was worth trying. Good call us.

Lovely food but an absolute joke for answering the phone for a delivery. I had to phone somewhere else in order to get food

I regularly have lunch here when I can get a table as at that time it is very busy. I always have the set menu and find it very good value, surprisingly good value! Service is always quick and efficient. I notice that the restaurant is very popular with larger groups.

I phoned to make an order for delivery an Asian woman answered the phone, I told her I wanted salt and chili crispy chicken and chow main. because of the massive language barrier I struggled too understand her, she explained that my order isn’t garanted to crispy and because of her accent I didn’t understand what she’s said so I asked her to repeat it, so I said that was fine she then repeated the order back to me and from what I could understand it sounded correct. When my food came I got chips instead of chicken so I phoned back to tell them very polity, and had a horrible nasty man tell me it was My fault not their fault I didn’t understand what she was saying and their was nothing they could do because I didn’t correct them and that apparently in her 22 years of working their this has never happened. After arguing for 10 minutes that I had said chicken and my parter heard me say chicken he said he would bring my chicken and take the chips and the £3.20 extra.

Absolute disgrace.i came here today with my friend and my 3 month old son we were greeted by a young girl who was going to show us to our seats. An older lady came along and started waving her hands saying there was no space for a pram and that we would need to leave. The place was empty there was only 2 tables full! Her attitude was terrible. There was plenty of space for a pram!! We wont be back here. Very poor customer service and very rude older lady!!!@

Went here for lunch, it was excellent, the place is clean and lunch menu has plenty of choice of both Chinese and English dishes and is extremely reasonably priced, the portions are generous and the food excellent.

Went for just a main course for my friends 50th.

Friendly staff, good value three course lunch menu with plenty of options. Food quickly prepared and piping hot. Happy to provide take away box for my mum who couldn't eat all her meal.

Marked this as average as my husband and i will often order takeaway from here which is very good but had a disappointing experience in resteraunt. Went with colleagues for lunch and as im on mayernity leave i had my baby in tow in a pram. As soon as i entered i was told prams arent allowed due to health and safety. I tried to explain i was with the large group but the waitress didnt seem to understand much english and went to get the manager. I asked if there was a high chair but there wasnt and they explained they had got rid of it!! I nearly had to embarassingly about turn and leave but reluctantly they let us in with the pram eventually but we should never have been put through such hassle and made to feel so uncomfortable. The lunch menu which is 3 courses for £5 is excellent value for what it is and i had been meaning to go with my husband one day when he is off but as they are so unfriendly towards babys we will need to go elsewhere. Really disappointed with the pearl palace attititude and think they need to invest on a few high chairs if they insist on no prams in the resteraunt or relax this rule. I eat out alot with our baby and have never been told no prams before!! Never felt so uncomfortable that i think we will need to look for a new chinese after to get our takeaway from if thats how they treat long standing customers.

Having lived in Dumfries for 19 years, this was my first visit to this restaurant!

I was at this restaurant twice last week for dinner. Both meals were really nice and hot so obviously was freshly cooked.

Decided to come here on a whim last week and it was a very good decision indeed! Great service, food was piping hot and very tasty! 100% recommend

Our meal was lovely but I did not finish mine due to a table of 8 guys next to use using foul language and talking about people spewing

Been eating here for over 25yrs ,and never fails to deliver on quality and especially price . Would recommend to anyone .

Went here last night as a group of 6 for a meal , food was okish, ordered a second bottle of wine but there wasn't any left of the first bottle we had so we settled for a bottle of house wine and it was...

After a recommendation we went as a group from the office for lunch, it was a busy place. This was...

My wife and I ate here for the first time in years and thought it was very good and very...

Our first visit to this restaurant and we found the food to be very tasty. Excellent choice off the menu...

i was at this restaurant on friday and the staff were very helpful and polite the food is great value...

En primer lugar, la comida estaba bien, pero debido a lo maleducados que uno de los empleados era hoy ha traído la calificación de 2. Rara vez comer aquí. En mi última visita a mi pareja y me di cuenta de que el palacio de...

Un amigo me debió de haber reservado, nunca he visto un frente más desaliñada, tienda de comida era normal, no volveré, ¿por qué no puedo restaurantes chinos sus frentes tienda ordenado

A pesar de estar cerca de Dumfries nunca han visitado el palacio de perla hasta que fue recomendado recientemente.

Primero de todo en domingo a las 19. 30 todo el personal de limpieza era el bar - lavar las estanterías y botellas. Esta es la razón por 3 personas estaban cuidando, que significa no había nadie. Estuve esperando mucho tiempo para todo comenzando con té verde, finalizando con una factura. La comida es regular, con ensalada a cada plato, lo cual nunca he visto en restaurantes chinos. El niño tenía muchos camarones cebollas y demasiado poco chili. Yo era incapaz de pagar con una tarjeta de chip.

Excelente comida y servicio. Caliente bien presentado y sabroso. Excelente relación calidad-precio. Pechuga de pollo y picante de pato. Costillas para morirse. Bien hecho, palacio pearl volveremos pronto.

Came here after a local show in December, not knowing what would be open (visiting area) and found this restaurant. Food was delicious (2 of us grew up in HK) and we would happily have sat there all evening eating. Food was so tasty, that I had extended my trip by another day and came back for my dinner.On our first visit my friend left a bat behind and when I popped back the next day the owner remembered me right away and had kept it hoping we would come back. Not everyone would do that! Will definitely eat here again

Visited with my son whilst staying on Dumfries. Quite quiet but it was a Tuesday evening.Had chicken and sweetcorn soup and chicken noodle soup. Was very hot and tasty.Followed by half of aromatic duck for my son.Would be enough for two people.I has the special chicken chow mein. Had portion of chips and curry sauce. Didn't need those as the dish was plentiful. An excellent meal.Agadave Huddersfield.

We come to pearl palace every Christmas eve for a family meal ! I'm sad to say it was our last ! The food we cannot fault but your RUDE UNTRAINED STAFF were atrocious . Starters eventually came out for the waitress to realise she forgot my mums starter long wait for that ! IT DOESN'T HELP THAT WE CAN HEAR HER TALKING ABOUT THE MISTAKE but then to come to table with a pathetic excuse haa haa we could her you . Main courses arrived yet again my mums meal forgotten ..come on ! Accident again because we can hear her talking about her mistake but to come to tne table with an excuse . Any yes understandable my mum very angry by now and complains to be told by the waiter WHY ARE YOU COMPLAINING YOU ARE GETTING A FREE MEAL OUT OF IT ..ha ha ha really the way to talk to customers isn't it! Oh and chips not brang out with main meal and instead of my mum and i getting a bacardi each they gave my mum a double and me nothing! Your toilets STINK AND SO DOES YOUR STAFF Needless to say WE WON'T be back and loved our desserts and service at Mc Donald's for our desserts

I have enjoyed Chinese food for 50 years and for quality and value pearl palace ranks high.I knew right away from the excellent won tons - the waitress confirmed they are made fresh by the chef.The aim of the restaurant is to please the customer eg we were asked if we would like to change the dishes on the set menu.Drinks are fairly priced too.I heartily commend the pearl palace to you.

Had a super lunch with friends at the Pearl Palace. All 4 of us had a different meal and thought that the food was tasty and service was excellent. We will definitely be back!

Took ages to get served as they served all the take away punters first. Our kids were very patient but an hour to get first course seved is a bit crap and then it didn't really get any better. No apologies. Food was a bit disappointing. Won't be going back.

Great wee Chinese restaurant very cheap for 3 courses & the food is always good. Usually go in for the lunch menu. Fast & friendly service. We always go when we are in Dumfries

As everyone has said before, the decor is dated and the stairs down to the toilet a wee bit scary (got to say the actual toilet and sinks are clean, but it is a bit of a building site which does smell of mothballs). However the food and service good. This is the second time using the restaurant for the 3 course lunch and I would recommend it for value for money at a fiver. Food hot and tasty. Staff friendly and cheerful. We visited last year too (we come from Glasgow) and enjoyed it then and both times the restaurant has been busy so clearly a local favourite. I would recommend it for value for money and nice food , but I would avoid the loos if you are fussy.

was in for a lunch the other day decor nice toilets well wont comment on them meal was okay my friend had spare ribs to start not bad 4 ribs i had prawn cocktail then the main course he had pork sweet and sour they well a wee bit over cokeed but he ate them if it was me i would have not i had beef and moshroom very nice plus a sweet and bottle of wine would i go back ?? my friend payed fro the meal

As the title says, their actual curry sauce is amazing but don't get the beef you have false teeth cos you need to CHEW, which is most unlike a Chinese restaurant. Normally their beef falls apart in your mouth! Tasty none the less.Everything else was lovely, well priced, good service.

I have used this takeaway occasionally for many years and have normally been delighted with the food, unfortunately I will not be back after my most recent experience. I called in for a carry out for two one evening and ordered Chicken and cashew nut for my wife and a half Crispy Aromatic Duck for myself. I have to admit that the actual Duck was very nice however they forgot to put any pancakes in the bag and since I live about 13 miles from the restaurant my only option was to wrap the duck in some day old fajitas that were lying about. The chicken and cashew nut on the other hand was the most bland and tasteless concoction that I have ever tried and most of it went in the bin. Sorry folks but I won't be back and will stick to the Pine and Bamboo which to be quite honest is now in a different class.

We had one meal here when visiting dumfries. It was recommended by our hotel reception. It was quite busy but had room despite it being Friday night. Located at one end of the main street and easy to find. Decor looked a bit tatty with the outside a bit battered. Doubt we would have gone in without the recommendation. Inside looked like there had been a flood with water stains on the ceiling, stained wallpaper etc. At best there was a sort of faded grandure about the decor. Do not go down the uneven stairs to the toilets which were quite something. We were wondering what we had let our selves in for but the staff were very friendly and the service quite good considering it was busy. Food came promptly and was what you would expect anywhere. Fairly inexpensive overall. Perhaps recommended if you are not too choosy or want a look at the place.Suitable for anyone.

I just don't get the reviews which enthuse about this place. I first stepped into this establishment almost 30 years ago. In that time I think the only thing which has changed are the staff (you'll be lucky to see the same staff member in any subsequent visit) and the massive fish tank which happily, along with the massive fish, is no longer in place. The wallpaper remains old, dark and tired, the lighting is a hindrance to safe eating - and the state of the toilets has been well documented elsewhere.The food is not really disappointing. It is just exactly what you expect from a standard British style Chinese restaurant. Nothing of any surprise, lacking any creative or original imagination, and nothing to stimulate or to titillate.For those who have hailed the 'freshly prepared' food, you may be correct - but my partner and I ordered two main meals only - and both arrived literally within minutes of the order being placed. Freshly re-heated I suspect.Positives? The staff were friendly and helpful, and the place was shiny. No doubt this was due to the constant polishing activity by the staff when they weren't taking orders. No idea what they were doing with the sellotape though. It was constantly in noisy, rendering action behind the bar!

Starters of split deep fried prawns in honey, BBQ spare ribs & prawn toast, followed by aromatic crispy duck, garlic chicken with spring onions & beef with black bean sauce, fantastic & delicious!Well worth a visit if you want a lovely Chinese in a lovely environment.

Enjoyed the food which appeared to be freshly prepped and cooked. Service ok too, but toilets would be the reason I would choose not to return here. Not clean and poor facility. Very poor indeed. Won't be back!

I have been a lot of times and the food was always amazing!Toilets are not so nice though... JK 2016

When you are in Dumfries and looking for a really nice Chinese meal then the place that I am about to review is the place for you, and that place is Pearl Palace located at 17 Castle Street Dumfries.I visited today for lunch and had a great experience.First of all, the food is delicious, especially the prawn cocktail, sweet and sour pork served with fried rice and gateaux which was absolutely delicious and which I would recommend if you were to choose this restaurant, the welcome is warm, and the staff are friendly, especially the waiter whom brought our main course whom handed me the soy sauce when I couldn't reach it.I would recommend this place

Disgusting service from the people of this restaurant I've been getting deliveries for over 10 years but last week when I got my food it tasted off,I phoned and was treated well by the manager and they replaced my meal no problemToday I phoned and I'm banned because I had "an incident" at my address Explaining what happened I was told I said I give the retuned meal to the driver which was untrue and that because I didn't I'm no longer welcome to this place,we'll knock me down firstly I didn't give it to the driver as I wasn't asked and it was went straight to bin once i had my other meal secondly I have never had occasion to lie about a take out especially when I've been your customer for 10 years Bloody disgrace that you treat folk like that then blame them for it happening If you can avoid this place as you'll get better service else where I'll not be rude but I am fuming the management have done this

Me and my partner thought we would give this place a go and it turned out to be a bad move....avoid this place at all costs.

Ordered a meal for delivery at 6pm still not delivered 2.5 hours later NO apologies or anything. Used to be a regular user but not anymore that's for sure. We only live just over half a mile away not like we are miles out of town

Thought we would give the Pearl Palace another chance but although the three course lunch was cheap, the food was not great.The chicken and sweet corn soup was tasteless and lacked chicken,the sweet and sour chicken was all batter and whatever was inside was chopped and shaped so called "chicken" which had an awful texture. It certainly did not resemble chicken to me. The rice was OK hot but a small portion As for the dessert the tinned "fruit salad" was fizzy and ready for making wine with.Come on Dumfries get your act together you can do better than this. I would rather spend an extra couple of pounds to get something edible and at least cooked with some care.Too many restaurants locally are resting on past laurels and chucking out food that has no professionality to it.Come into the 21st century, people expect an awful lot better nowadays and I am afraid others around are not much better.Where can we get a decent chinese meal locally???

grate food really nice staff business lunch really good price good sale ton of dishes did not have to wait long for food

C'est un restaurant chinois sans prétention. Il y a un large choix de plats, la nourriture est de bonne qualité. En revanche, nous avons trouvé que le service était vraiment mauvais. Très bon rapport qualité-prix.

Had an anniversary meal in here this week. Tucked away under the shadow of Burns's statue in Dumfries.The restaurant and take away is designed uniquely with a jade twin dragon boat as the centre piece. The service was fast but pleasant.The food was outstanding and ample so much so that we took a doggy bag home.A sweetie was offered with the bill...a nice touch.

Have been here countless amounts of times with family and friends and loved it! We always go there at lunchtime to take advantage of the 3course luncheon for under a fiver - bargain!! Have been avoiding the place lately however due to the odd reluctant look to table us with having my son with us (3 years old) hes always been no bother there and also has a 3 course meal they should make it known whether kids are welcome or not, toilets are a bit grubby to say the least tend to avoid these and go elsewhere ordered chicken curry once and it came in a black sauce? Still dont understand that one apart from that i would highly recommend food is beautiful and the staff are friendly enough (bar 1)

we enjoyed a basic chin/lunch, haven't been for a couple of yrs toilets were crap then but, omg don't go there, u'll either catch something awful or be sick with the smell.

It was guid nychburris (gala day) and we asked for a table for 7 I appreciate on this day they are busier than normal but I thought they would appreciate the custom the pushchairs can be folded and kids put into highchairs but this was not even discussed with us just a straight no I usually order takeaway from them and go here for meals as a family but will be ordering and eating elsewhere now on shocking behaviour discriminated because of a pram

Had a wedding to go to do an decided to order a take away for ease as we got ready. Ordered a delivery at 4.15 to b told deliver doesn't start until 5....which was fine. Expected our order to be one of the 1st! Maybe an hour. Oh no!!!! The staff had no interest and I was clearly just a number! Not a customer service care. 6.45 an our food finally arrives!!! After 2 phone calls and awful customer service!!!! An they didn't offer to give us a discount or anything. I was expected to pay full price for our delivery!! Errr joke!! I refused to pay full price an wAs told unless I paid full price I wouldn't b given my order. So they got told I didn't want the order. My kids were starving. I was late for the wedding I was going to. An I was starving and furious. Will never give them my business again!!!

Visited the Pearl Palace with four friends on Saturday evening and left with the feeling we had enjoyed a really nice meal in sufficient quantity and at a good price. We went for the banquet for 5 people at £57, washed down with 2 bottles of house red and the total bill was less than £80.The waitresses were very pleasant and enjoyed a bit of craic with the customers, which set the mood for the meal.Starters were delivered on a very large platter with a good selection of items, and followed up with 5 main courses accompanied by rice. In general, the food was very tasty and offered a good variety.A couple of my pals are very big eaters but we struggled to finish everything off, and safe to say that no one left still feeling peckish.

Serving tasty food at reasonable prices (£25 for two courses plus ber for two people).Very friendly and helpful staff.Located right in the town centre.

Had the set menu for two and felt it was very good value for money. Staff were very helpful and pleasant and service was very quick.

Been going to the Pearl Palace for years and, the food is always good. Like any Chinese there are variations with dishes, the King tee pork/chicken fillet, is always perfect for me. There is a good menu, and covers for all taste, Gary and his team are good hosts. Try the take aways excellent value for money.

Went for lunch which was a set price. The food was very good and the overall including drinks for two was circa £15. Tables are dressed with cloths and this Restaurant has better feel about it than many Chinese Restaurants in the area.

We went into the restaurant not long after 10pm when visiting for ice hockey. We were initially told that they were not taking seated bookings, only takeaway. We explained the lateness of our arrival and agreed to be quick and so the manageress came and agreed to seat us.As for the food I can only speak for my own Chicken Curry with Fried Rice. It was easily one of the best Chicken Curries I have ever had and it came nice and quickly.Once again would like to thank the staff for accommodating us.

Shopper advised my business associate and I to try this restaurant for lunch. We were not disappointed. Service was ultra fast and this suited us as we were in a hurry. Menu offered very traditional Fahrenheit wIth nothing out of the ordinary however the food for each course was incredibly tasty when it arrived. The waitress was friendly and helpful. Brilliant value for money and will definitely visit again.

Don't waste your time or money .the worst combination starter we ever had pork ribs,salt n pepper pork ribs,pork screwers and prawn in fatty donuts batter and the main course was horrible fatty chicken hon kong style chilly crapAnd fatty mushrooms and garlic prawns The whole meal took 1.5 hours very poor

This restaurant is the best value place to eat in Dumfries. Whenever I'm out shopping, I usually head for here as the food is consistently excellent, and for a 3 course lunch for under £5.00 you can't beat the value! Superb Christmas Lunches too!!

Amazing food , quick service,lovely staff. Been going for many yearsThe only downfall is the toilets ,they are clean enough just smell very disgusting

Food is superb and great value for money. Staff are very friendly. There is a cost friendly lunchtime menu and a more extensive night time one.

Great value Christmas Day meal, great choice, excellent food and generous portions. Helpful, friendly staff, nothing too much trouble.

I have visited the Pearl Palace several times this year all ways for the three course dinner time menue . £4.70 for three courses absolutely fantastic value. Portions are adequate but not huge and the food I have eaten was impossible to fault. The sweet and sour chicken is particularly good and the various soups excellent . Service is brisk and the staff polite and friendly they also serve a very good pint of lager. If you are looking for a relaxing lunch in Dumfries you will not find better value.

Have been here many times and have never had a bad meal, on this occasion i had 3 course lunch for under five pounds, i had fruit juice, chicken chow mein and gateau with cream but theres a lot more exciting things on lunch menu. Food was great, service was possibly too fast and the decor is nice. Only fault is the music can get pretty depressing

Me an the BF visited on a Friday night, this was our first visit. We chose the set dinner for 2, which was priced at £23.00. The food was absolutely delicious and plentiful. This establishment also catered for take away, and there was lots of take away activity going on, always a good sign. The waitress service was faultless. All in all a fantastic Chinese find, I will be looking forward to visiting again.

Was in the area for a wee break and decided to eat out Monday 13th October. Not familiar with the area had a scan of place son here, and based on the reviews took a chance on the Pearl Palace.Went in around 20.00hrs and there was a few people in already. The place looked fine and got a table and the menu. Ordered a special fried rice and the wife had the special Chow Mein. I then went down the stairs to use the toilets, and can confirm that this is not the best. The stairs have carpet that is coming off in places, has LOTS of different types of air fresheners on the stairs and in any place they can put one, walls are mouldy and black in places. Once down and going to the toilets I almost banged my head as it has a beam going over ( I am though 6ft 4) once in the Men's Toilet it was more of the same, tiles falling off and mould ...but not dirty as such. They really should spend some money on doing this area upAnyway back up to the table and the food arrived, and looked very nice with prawn crackers round the edge. However I then had a bit of the chicken and I was not that impressed a sit was very watery. I thought perhaps it was just me so tried another bit and that was the same. I then removed the sauce and noticed a red bit on the chicken. I thought it was perhaps stained by the sauce so scrapped the chicken and it was not sauce. AT this point the waitress asked "everything alright?" my replay was no this chicken is not cooked and has red bits on it. here response was that it was the sauce and grabbed my plate and went away through to the kitchen , it was returned after being recooked...I left the chicken !! and then tried the prawns ...and that was rubbery and to me had been overcooked or cooked in a microwave. I never bothered after that. Even the wife's was greasy and she did not eat that ...£27 wasted. I took a gamble on this place after reading other reviews, but perhaps these other reviewers have different tastes to me. I though would not risk eating chicken with red blood spots through it. Maybe the Chef had a night off or something, I do not know but I would avoid this place

If you are in Dumfries and you want a really delicious Chinese lunch but are in a hurry to catch your bus the place that I am about to review is the place for you and that place is the Pearl Palace in Castle Street in Dumfries. I visited this Chinese restaurant today and had a delicious lunch, if you choose to come here for lunch I would recommend prawn cocktail to start, sweet and sour chicken served with fried rice for main course and gateaux and cream for desert, all of which are absolutely delicious and would recommend to anyone plus the main restaurant area is clean, the welcome is warm and the staff are friendly.I would recommend this place

Whenever we visit Dumfries we always have at least one evening dinner here, the food is absolutely gorgeous, lovely surroundings. owned by a family so the siblings also wait on you and are very courteous. Would highly recommend the banquets these are very tasty indeed.

We had wandered round Dumfries for ages before deciding on the Pearl Palace - shock and horror at the state of the toilet area - the stairs leading down to it and the toilets themselves seemed to be full of damp and mould - horrible. The food was not too bad but the curry was over spicey and the chicken with asparagus a bit on the tasteless side. I think the toilet area/stairs needs urgent attention as it really spoils the overall impression

Been a few times for there 3 course lunch great value at £5.95.Had a carry out from here at the weekend and it was superb. Nice staff as well hence 5/5.

I was in Dumfries for one night and picked this restaurant at random as it looked to have a good menu. The place was lovely, the service, food and prices were all excellent. It is not often (see my other reviews !) that I cannot find some fault with a restaurant but this was one of those rare occasions !

what a smashing lunch, my husband and myself are from stranraer and were in dumfries today. went to pearl palace for lunch. what a treat, 3 courses for £4.70 a bargain. food was delicious, service excellent and staff very friendly. next time we are in dumfries we will definately be back.

We were due to meet up with friends, one of whom is Chinese, on a Saturday lunchtime and they suggested The Pearl Palace in Dumfries town centre. We thought it should be good if our Chinese friend liked it and indeed, we were not disappointed. What amazed us most of all probably was how cheap it was - an unbelievable £4.70 for a 3-course lunch!! Most of the starters were soup, but that suited us down to the ground on a cold and windy day. Our party enjoyed a range of chicken and mushroom, chicken and sweetcorn and chicken noodle soup. There was quite a wide choice of main courses - I had a delicious beef chop suey and my husband had sweet and sour chicken. We took one fried rice and one portion of chips to share between us. We all chose the chocolate gateau with cream for our dessert and it was, of course, a chocolate gateau bought in from a wholesaler, but at that price, who are we to quibble?! It was lovely anyway. Another good point with The Pearl Palace is that the service is really fast and also, they were very helpful in rearranging seating to suit one of our friends who brought her baby in with his buggy. There aren't many places nowadays where you'll find a 3-course lunch for under a fiver and even the cups of tea we had were only 50p each, so I wouldn't hesitate to recommend The Pearl Palace. It got quite busy while we were there on Saturday, but I think more people need to know about this great offer and I'm sure it would have been standing room only!!

Absolutely terrible ,food was so salty!! Filthy toilets...very rude chef! We went early in the evening..before going to the burns parade,complained that the meals were salty ,offered to change all the meals but we had no time,refused yo discount..full on argument with yhe chef!

We ordered a takeaway from here lately and i'm not sure why but we decided to try a different chinese from usual. We both had soup to start which was inedible, my partners special soup smelt off. Our mains weren't up to much either the salt and pepper chicken had a strange texture and the curry sauce was lumpy and powdery. I'd advise to try another chinese.

Never felt compelled to write review until now. Tripadvisor is perfect for me finding great restaurants to eat at. After reading the reviews about this restaurant, I took the risk and went to try the place. From the outside and it's decor, I wasn't expecting great things.However, it surprised us. The staff were warm and welcoming. The food was fantastic and the plates were hot which is always a bonus. The choice of dishes on their extensive menu were quite the same as most Chinese restaurants I have been to. But as I said, you could tell the food was prepared fresh and cooked with care. I must be honest, I was not disappointed. Would recommend this restaurant to anybody who loves their chinese food. The food is a different story from it's interior. Oh, and the chairs were very unique and oriental.

Arrived at this restaurant in the afternoon ordered from the main evening menu, the ham was spam and the prawns were boiled without any seasoning, my daughters vegetable fried rice and my prawn and scallop dish were disgusting, The staff served us inbetween eating them selves, no hand washing, and a trip to the toilet that smelled like an open sewer would indicate that hygiene is not a priorirty for this place. Will never return.

Great value 3 course lunch. Been a few times, I always have chicken noodle soup, chicken curry with fried rice and banana fritter! Its always great!!! For the two of us and a drink each its under £12! The service is always very friendly and attentive. But...... The decor is quite dated and grubby, the toilets are very grubby and the restaurant is always too cold.

When i'm in the mood for some Chinese food, I always end up eating at Pearl Palace. Great taste, massive portions, always flinging in extras for free such as appetisers etc. Run by some very nice staff.Well worth a trip, if you're in the mood for some authentic Chinese cuisine, and very reasonably priced!

If you are in Dumfries and fancy a Chinese lunch but are in a hurry to catch your bus/coach, then the restaurant that I am about to review is the restaurant for you, it's the Pearl Palace in Castle Street in Dumfries.The reasons why you choose this restaurant are the following :-1. The food is delicious2. The place is clean and the décor is beautiful with Chinese designs3. The staff are really nice - friendly waitresses4. The restaurant is perfectly located next to the bus terminus at Burns Statue.If you do chose this restaurant may I recommend for your lunch - Prawn cocktail to startSweet and sour chicken with fried rice for your maincoursegateau with cream for afters.So if you are fancying Chinese and are in a hurry for your bus, then the Pearl Palace is the place for you

Went to this restaurant August Bank holiday,, 3 course lunch for £5.00, great , thought it so good went back in the evening,, just as good , actual appearanceof restaurant might put some people off, it could do with a good facelift,, bears no resemblance to the food though, very good. will be back next visit.Before the lunch visit , went to Hong Kong round the corner,, we were refused entry at 1.30 , lunch time,, they did us a favour , Well done Pearl Palace.

We called in because the entrance was wheelchair friendly. I checked with the staff and yes, they do have a wheelchair accessible toilet, so we took a table.As some of the other reviews have highlighted, the staff are lovely, helpful and made sure that we were happy. Its been a long time since I have been a Chinese restaurant that had a feeling of old school about it. Very much a throw back to the seventies this place with its red painted wood, 'carved ivory' junk (boat) and ornate chairs that seem to come from the east. However, scratch below the surface and the cracks soon appeared. The disabled loo was a dumping ground for all manner of things from wine buckets and stands to miscellaneous furniture. The room was in a shocking state with the wallpaper hanging off. It did not fill me with confidence about the quality of the place - such a shame, a wee bit of investment and it would have been such a better experience.So to the food. The starter soups were good. The main courses equally nice and more than enough. The food was presented nicely as well. I will not be rushing back there, but if I fancied a sit in Chinese, then I would give this restaurant consideration.