Based on 19 opinions finded in 1 websites

Based on 19 opinions finded in 1 websites
Nº 456 in 636 in Dumfries & Galloway
Nº 138 of 171 British in Dumfries & Galloway
Opinions
on arrival Sally was helpful and polite after a mix up in orders thankyou for a positive experience Both coffees tasted really nice.
harry h . 2024-06-30
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Stopped for a comfort break , usual great coffee and good quality food. The view of the lake from the coffee shop is very relaxing. Staff great as usual
redscarfox . 2023-08-01
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Excellent service, great coffee and cakes. I was served quickly but I am knocking a star off as it is overpriced. Great view over the Lakeif you pick a window seat.
N1183XJivans . 2022-11-14
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Welcome break on a long drive. Bit of a queue but not too long a wait. Usual Costa coffee and food, to the usual high standard. Staff all very helpful and friendly.
redscarfox . 2021-11-29
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Tuna melt wasn't too nice, to start with it didn't taste like tuna. Staff felt distant, however some were more friendly than others!
The Hush-Hush Reviewer . 2021-08-29
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Five staff members behind the counter. One was serving the only other customer. We waited, must have turned invisible. Eventually we were noticed and served. We just had a flat white each. Coffee was fine. However £3-79 each was, we thought, extortionate. Not sure why there’s a different price structure than other Costas. Tables were cleared, no other customers. Will give this a miss when travelling to and from Scotland.
Julie S . 2019-10-08
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This is my favourite service stop. Used it many times at different times of the day. Stopped for a nice lunch on a beautiful sunny day. Sat behind Costa overlooking the lake. Tasty food and lovely views! Clean facilities too!
E2436KSmichellec . 2019-07-02
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Its a Costa! Very popular services - can be busy at peak times but worth the wait if you want a coffee. Friendly staff.
Ian S . 2019-06-05
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Dry, stale, over- priced croissant. From yesterday if not before. Really not acceptable. Staff nice though
Marcoangus . 2019-05-23
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Our favourite services area on the M74. Wonderful location with a view of the lake whilst you have your drinks and snacks. Usual good quality Costa coffee with good cakes and sandwiches etc. Because each drink is made fresh service can sometimes seem a bit slow buts it’s worth the wait. As usual the staff were very good and friendly.
redscarfox . 2019-04-10
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£3.49 and all I got was this bang average flat white. Cost-A-Coffee ... more like Cost-A-FORTUNE. x x FA x x
568fanniea . 2018-09-23
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Still the best location of any service station in the country. Recently had a makeover. Usual top quality coffee and food. Staff very pleasant and quick.
redscarfox . 2018-06-18
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This services can be very busy and was on this occasion, all the more reason the Costa staff should be getting a finger out to get through the orders. Our coffees were being made and she stops to exchange with another barista, the customer's order should take priority, get a grip Costa. Coffee and cake ok tho.
Albanach . 2017-10-31
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Clean, fast, friendly staff. Had a large order and they sorted it quickly. Good value. Would use again.
Sueb70h . 2017-08-22
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This can be a busy place, but the service is good and friendly, and the food good. We had coffee and a hot chocolate - both drinks were good, and a blueberry muffin. This was fresh and juicy. Overall a good experience and the seating, behind the service bar, overlooks the lake.
PtarmiganTraveller . 2017-04-04
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It's a service station but in a great location next to a lake. Coffee etc is typical Costa. Rest of it could do with a decent clean but a welcome stop nevertheless.
Teacake_Taster . 2016-07-05
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I have visited costa on several occassions and find the service second to none. Very friendly and helpful staff and set in a beautiful location overlooking a loch filled with geese. It is slightly more expensive than high street shops but that's what to expect in a service station.
heatherfindlater77 . 2016-06-27
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Gansos en guardia a la entrada de los servicios. Un cómodo Costa que cumplió con todas las expectativas. Magníficas vistas sobre el agua. Un montón de pájaros, patos, gansos, cisnes, gallinulas, casa martins, y, alegría de las alegrías, una impresionante kingfisher. Satisfizo nuestras necesidades para un descanso relajante, tanto del norte y del sur.
bigcheeser . 2016-05-01
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Pretty awful coffee with overpriced tray bake and mediocre service. Sorry - I have a costa card but I would recommend macdonalds next door - not great but definitely better.
sunandseaUk . 2015-06-26
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Uno de los mejores lugares de parada para tomar café en una autopista. La Costa aquí tiene vista a través (aunque un poco sucia en el día que estuvimos allí) grandes ventanas Annandale agua, con patos y cisnes, y las verdes colinas más allá. Esta autopista centro de servicio tiene además un toque de glamour aristocrático, habiendo sido inaugurado por el Earl de Dumfries en 1997.
higvin . 2015-03-29
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Never stay at this hotel. The restaurant food is delicious and large portions. My family use to regularly eat here every Sunday before Covid. After Covid there's a staff shortage that affects the quality of the services. I only visit the restaurant again because the hotel is closing on the June 2nd this year. It is sad to see the hotel close. Hopefully someone buys this hotel and turn it into an apartments.
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Great food and service. We always try and visit once a month and never disappointed. Always good service and friendly team