V rara vez reseña, pero este es el café / restaurante más sucio que he estado en. Silverburn es un buen centro comercial y deberían deshacerse de Starbucks. Si no pueden pagar el alquiler deberían irse y dejar de estafar a la gente. Increíblemente malo.
Cuánto cuesta limpiar las instalaciones de su negocio cada pocos años.
Poor table service. Overpriced poor food. Menu not as advertised on website. Staff not happy when questioned about menu.
Terrible service.
Shame as used to be a lovely wee cafe.
Popped in here for a roll with bacon and tomato sauce with a decaf cappuccino. First off, the staff that served me was more concerned with what was being said in his ear piece than what I was ordering.
When I asked for tomato sauce he asked back 'tomato sauce?'. I said yeah. He gave me my order which was 55 pence more expensive than a regular Greggs.
I gets outside to find my bacon roll had brown sauce. Not what I'd asked for. The cappuccino had a chemical taste to it.
I went back inside to report the issues. The roll wasn't a big deal but told him how the coffee tasted. He couldn't give a monkeys. I gave him some advice, pay more attention to the customer you're serving instead of the radio headset.
I got talking to an old fella outside. He told me that yesterday he ordered a bacon roll only to find it was a roll with egg when he got outside. Incompetence is flourishing there.
I won't be visiting there again.
Had been in hospital for an operation and had not eaten for 24 hours. Fancied a half pizza supper. Hubby parked up and went in to get the food.
Was inhaling the delicious aromas all the way home.
Well, how disappointed was I when I opened the box to find a pizza crunch.....I hate pizza crunch.
Decided I would just eat the chips, but they were terrible. Not cooked through...could have done with another few minutes in the fryer.
What a waste of money.
Ended up just having toast.,.....very unsatisfactory
When the staff finally decided to stop chatting and take my order they advised that the deal in the window wasn’t available (large with 2 sides) no apology just deal finished last week but we haven’t taken the sign down, dreadful
The food's no more than a par, the staff a double bogie. The pleasant & polite middle aged man in front of me had just been unceremoniously kicked out by the staff because there's no indication of how many customers are allowed in at a time - despite half a dozen staff bunched together without a single fask mask among them, including delivery drivers storming in and out muttering and swearing under their breath in front of customers. I asked for one of the fish slices from 2 double fish suppers to be wrapped separately for me to take for my self-isolating elderly mum. Obviously, this was completely impossible and I might as well have asked the lady to explain the Monty Hall problem in Swahili. No, I'd have to pay extra for 1 fish supper and an additional fish, instead of just wrapping one separately, which would be completely out of the question. As would providing the correct change, it would seem. Unfortunately, until the fish & chip shop in Kessington reopens, you're stuck with this one.
First time getting anything to eat from this shop and let me tell you it will be my last . What they expect people to eat that kebab meat . One word is disgusting. Pizza is burnt, chips are freezing due to over an hour wait . Phoned up to speak to the manager but guess what he is to busy to answer me . As I said my first and last time getting anything from this place . #AVOID
La comida era bastante agradable, pero se olvidaron de los artículos en mi pedido que no me di cuenta hasta que estaba en casa. un poco miserable teniendo en cuenta el precio de algunas de las cosas.
The consistency of the chicken I had was like bread that has been soaked in water over night, soggy and mushy - absolutely disgusting!
Staff and customers stand outside and just throw their doubts right on the pavement.
Estábamos deseando ir aquí para el brunch / almuerzo. Llegamos a las 12 del mediodía y nos sentamos y trajimos nuestras bebidas que teníamos previsto tomar con nuestro almuerzo.
Después de 25 minutos no se nos había acercado por ninguno de los 2 empleados para tomar nuestro pedido de comida a pesar de que atendían a otros comensales que llegaban después de nosotros. Finalmente conseguimos llamar su atención y nuestra orden fue tomada.
Otros 15 minutos y nuestra comida llegó y miembro del personal se fue. Entonces nos dimos cuenta de que no teníamos cubiertos y tuvimos que pasar por el mismo procedimiento tratando de llamar la atención. En este momento nuestras bebidas estaban frías o terminadas y tuvimos que volver a pedir con más gastos.
Para ser justos, nuestra comida era buena y abundante, pero la ocasión fue tristemente
ya estropeado. No puedo recomendar este lugar en absoluto y no vamos a considerar volver.
Además, una camarera vestía jeans desaliñados y zapatillas sucias.
Totally agree with the previous reviewer. Utterly arrogant and unpleasant manager/owner. He lost the plot completely when I complained about something. I will never ever eat from here again. A very bad experience.
If you are looking for burnt offering this is the shop to go to. I ordered a sausage and omelette roll, while the sausage was ok, I can't say that about the omelette, cremated is the only word I could use. The girl that served me was not very helpful.
They have machines 😱, great for the young, but when you look around its 50s and over. Order came too quickly, we'd only just sat down. When we wanted another drink we had to queue again, it was soooo long, so my friend went to the food hall, purchased two drinks and sat and had that instead .
Won't come back again, it's just about cutting costs, it's so impersonal, impracticable for the older generation, very disappointed.