Based on 3 opinions finded in 1 websites
Based on 3 opinions finded in 1 websites
Nº 467 in 516 in Renfrewshire
Nº 16 of 23 American in Renfrewshire
Opinions
El hotel ha sido renovado y renombrado. Fue junto a una cena de cumpleaños familiar - el hotel y el restaurante se ven fantásticos! Sin embargo, la comida era pobre, en particular el pastel de carne que no era comestible. Varios de nosotros teníamos esto y nadie se preguntó por qué no se comía. Otras comidas estaban frías, pero las patatas fritas estaban calientes, así que parece que las comidas se dejaron enfriar mientras esperaban a que las patatas se cocinaran. Mi chocolate caliente estaba frío y me lo devolvieron. El personal no era profesional. Es una pena porque quería gustarme, ya que se ha gastado mucho dinero en la gran reforma y hubiera sido un lugar útil para comer, pero pasaré.
andreavF3426SD . 2024-07-25
MORE AT TripAdvisor
Oh dear, what happened to the Glenifer this year for Christmas dinner? We were looking forward to it for weeks, especially as there were relatives joining us from out of the country. First family Christmas for years! We were bitterly disappointed! From the moment we walked in and stood waiting for someone to welcome us and show us where to go…we wandered around in an empty building until someone eventually found a staff person texting on his phone. The food was disgusting, seriously bad! The turkey was processed as was the stuffing (a square slice of rubber on top of the processed turkey roll or whatever it was). The brussels were tiny and black?? The roast potatoes would have choked a camel, they were dry, almost powder like inside, I’m guessing they were frozen at some point then reheated probably more than once and almost to gravy or to be more accurate, gravy substitute. This sounds like a very sarcastic review but sadly I am not exaggerating. This was a clear embarrassment for the Glenifer, a place I have praised in the past for good food and good service. There was no cranberry sauce and no tea or coffee was offered, in fact, there were no staff around to ask after the dessert was served. The dessert was passable but I wouldn’t go so far as to say it was good! The staff tried their best but I think even they were embarrassed to serve this food to paying customers…..and it wasn’t cheap! Shocking I have to write this, but I was ticked off that someone in the kitchen thought this was a fitting meal to serve on Christmas Day in an obvious attempt to make as much money as possible on the backs of the people who have supported this establishment for several years…. new management perhaps??
Franciess F . 2023-12-26
MORE AT TripAdvisor
Have visited before and had an enjoyable afternoon tea for two here in the beautiful space. There was plenty of tea on request from the pleasant and attentive staff team. The atmosphere on the whole was relaxed and unhurried. The three tiered cake stand contained an assortment of sandwiches, cakes and scones with cream and jam. There were so many cakes that our waitress boxed them up so my friend could take them home. The only fly in the ointment in the visit was that the fillings in the sandwiches were severely lacking, with half of each small triangle sandwich having nothing on it at all. A little more care in making up the sandwiches and this would have been a 10 out of 10 visit, instead of a 7 out of 10.
margaret b . 2023-04-08
MORE AT TripAdvisor
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34 Opinions
My friends and I visited the lane on Saturday night. Once approached by a goth/farmer like barman to see IDs. All of us, 20 years of age were refused service however the barman proceeded to tell us that he believed one of our IDS were real and therefore the one friend could buy us drinks (more illegal than serving us). As the night went on we met many other women who had been told the same also all of age and very unhappy with the experience as we felt very judged. Barman also seemed very sexist as he wasn’t even asking for males ID and only refusing women.
1699 Opinions
Worst customer service ever in any fast food restaurant will never be back at that branch just utter rude young staff that do NOT care or have any basic customer service skills especially the male team. Unhelpful in every way more interested in uber eats than customers that are willing to come to the restaurant and wait to order the restaurant is not clean food all over floor under tables and top of tables bins overflowing what a lazy team in that restaurant all I say where is the managers on duty if there is one priorities on training the kids that’s running it at the weekends basic customer service skills and restaurant hygiene standards.
75 Opinions
Beware the scam. Fuelled up, parked the car, went in to grab Subway. Staff were nice but slow, took 15mins to get our meals. We then sat and ate in the provided seating. Slogged with a parking ticket, apparently there's a 15 minute parking time limit. Most expensive Subway meal in the UK.
361 Opinions
Ok.. where do I start. My partner and I went here as a treat. The space was very brightly lit.. staff were pleasant. However . Don't order the pancakes... They were very dry.. even powdery. They had ran out of maple syrup too.. I ate about 4 bites and my partner ate 1 bike before sending it back.. there is no way they were fresh... My partner said they tasted old and heated up in a microwave... The girl brought out another pancake and it wasn't much better.... Epic fail I'm afraid. We won't be back.. plus side a milk shake was nice....