Big Licks Braehead in Renfrewshire

Food was amazing as usual. But after ordering collection tonight and arriving at the time told, to then wait an additional 60 minutes for 2 burgers and some mozzarella squares isn’t really worth it. Asked the girls a few times and we were told it wouldn’t be long, would have been better for them to have just said about an hour. Sauces were forgotten, no big deal went back for the them, asked the girl at the till for the 2 sauces forgotten, she left came back handed me them and walked away without a word. Food came out roasting and fresh tho. Just maybe even extend collection times when busy to avoid this.

Best place in Glasgow for Cookie dough!!

If you're looking for the absolute worst dining experience, look no further than Big Licks Braehead. The food? A masterpiece of mediocrity—overpriced, bland, and about as fresh as a week-old sandwich left in the sun. The service? Oh, it’s outstanding—if by "outstanding" you mean slow, rude, and completely uninterested in making you feel welcome. The decor? Let’s just say it’s a perfect homage to a thrift store clearance aisle. And don’t even get me started on the atmosphere—it’s like eating in a noisy, chaotic mess hall with sticky tables for that extra touch of charm. If disappointment is what you’re craving, Big Licks Braehead is the place to be!

I heard some reviews on tiktok saying it was it was good, so thought i will give it a try, i order a buttermilk chicken burger with fries, drink and mozerella sticks, but to my disappointment the burger was so bland that i geniunenly felt depressed eating it, as for the fries it was cold and very small portion sizes, the mozerella sticks were also bland and they were chewey. The only thing good was the can of irn bru, id rather eat a primary school lunch than that, i will have to schedule a meeting with my therapist about this.

Food was bland, the only thing that tasted good was the drink. Chicken was dryer than my cheeks

“Disappointing Burger Experience” I had high hopes for this beef burger, but it was a complete letdown. The patty was dry and overcooked, with no hint of the juicy, flavorful beef I was expecting. It tasted bland, as if no seasoning was used at all. The bun was stale and fell apart halfway through, making it nearly impossible to eat without a mess. The toppings didn’t help either—wilted lettuce, a single sad slice of tomato, and a sauce that was overly sweet and clashed with the rest of the burger. To make matters worse, it was served lukewarm, as if it had been sitting out for a while. For the price, this was a total disappointment. I wouldn’t recommend this burger to anyone

A must for the foodies out there 5☆.

Yummy food... 😋 Great Service and atmosphere... Food was perfect, would definitely recommend all their ice creams, desserts and mains...

really good food. came out quick and super hot. especially loved the katsu loaded fries. maybe a bit on the pricier side for what it is but still really good.

Asked 3 times what we ordered, 45 minute wait, the Angus burger was cremated. Only decent thing was the ice-creams. Really gutted as I heard great reviews.

Me and my partner sat here after placing an order for over 1 hour just to be told our order still getting made while people that came after us already ate their food and left. First time here and ruined the experience definitely won’t be coming back, From the service I’ve received today I’d like a full refund, for the price I paid the food wasn’t even close to being worth £60. In the end they did offer free dessert but i didn’t fancy waiting another Hour to receive the desserts.

overly expensive for what they give. Also had the cheek to ask for a tip before we even recieved our food wouldn’t go back

Great place. We stayed in Glasgow over the new year. Went on the hunt for somewhere open to sit in on new year's day for lunch when we stumbled across Big Licks. Looked very inviting and extremely clean. Staff where friendly and helpful. We went for a smash burger, mozzarella bites,sweet chilli chicken bites, original tenders and fries. Everything was amazing apart from the sweet chilli bites too Chucky for me I prefer smaller bites. But that's personal preference. It was so filling we didn't manage a dessert. After a day out and about decided to skip dinner and go back to big licks for dessert omg the Bueno waffle was lush!😍

I don't know who to blame. I ordered a Big Licks takeaway through Just Eat. I've been a customer of Big Licks for over a year; they do the best burgers on the West side of Glasgow - hands down, no competition, unbelievably delicious burgers. Before I ordered tonight, the estimated delivery said up to 30 minutes. Immediately after I paid the money, the estimated delivery time started climbing and quickly jumped to 2 adn a quarter hours before I cancelled out of a combination of despair and mad hunger. I called the restaurant but the number went to voicemail and they didn't get back to me. This has happened many times before but not by such a large amount of time. I don't know if it's Just Eat or Big Licks to blame but I'm not going to do this any more. I'm so disappointed becuase the quality of burgers are unbeatable but the delivery thing has been a shambles for far too long. From now on I'm going to eat inferior burgers that come a little faster.

Had red velvet cake and it was very dry, on the verge of being stale. I asked for it to be cut in half as it was too big for my wee gran, I was told they were not allowed to do that and handed me a small plastic knife 😂. We sat in and they did not offer proper coffee cups, only paper ones. I'm sure the ice cream is good but we were not overly impressed so left in on this occasion.

Good food, ordering could be simpler and there is a lack of regular customer service by the waiting staff

Disappointed. There will be a Lucky Wheel draw if you spend over £25. The waiter asked us to place our order using the app. After we finally placed the order, the waiter actually said that it only applies to large orders placed at till, Ridiculous

They should warn you it will be nearly an hours wait for a couple of burgers and chips when you order. Cajun fries came with so much seasoning chucked on that they were inedible; 95% seasoning dust. Won't be back.

Big Licks Brahead is often viewed negatively for several reasons, primarily due to its impact on the local community and the environment. One of the main criticisms is related to the establishment's contribution to litter and waste in the area. Many visitors tend to leave behind wrappers, containers, and other forms of trash, which can tarnish the natural beauty of the surroundings. This litter not only creates an eyesore but can also harm local wildlife and ecosystems. Additionally, the presence of Big Licks Brahead can lead to increased traffic and congestion in the area, particularly during peak times. This influx of visitors may disrupt the daily lives of local residents, making it challenging for them to navigate their own neighborhoods. The noise levels can also rise, as large crowds often generate significant sound, further detracting from the peaceful environment that many residents cherish. Moreover, there are concerns regarding the health implications associated with the food served at Big Licks Brahead. Critics argue that the offerings are often high in sugar and unhealthy fats, contributing to poor dietary habits among visitors. This can lead to long-term health issues, not only for individuals but also for the community as a whole, as unhealthy eating patterns become normalized. Overall, the negative aspects of Big Licks Brahead reflect broader issues related to environmental sustainability, community well-being, and public health.

Place was immaculately clean, service was quick and polite, food was absolutely delicious and not too pricey. Will definitely be returning!

Great place! Staff really friendly.

Pleasantly surprised! Good food, good service. Tasty! Will be back!

First time here, the young lady behind the till was patient and made every effort to make sure I was aware of the menu options. I ordered the double Angus burger meal. She offered to bring it out to the car to save me standing around the restaurant. It took 10-15 minutes to prepare but it was well worth the wait. Enjoyed the service, the meal and the price was fair too. Thank you.

Manal was amazing and kept giving great service, we kept asking for forks spoons etc and kept ordering and she was so nice and helpful. Will definitely come back here service was great!! Thanks

Spotless, Young Staff...Proficient....Great Value..Will Return....

Ok.. where do I start. My partner and I went here as a treat. The space was very brightly lit.. staff were pleasant. However . Don't order the pancakes... They were very dry.. even powdery. They had ran out of maple syrup too.. I ate about 4 bites and my partner ate 1 bike before sending it back.. there is no way they were fresh... My partner said they tasted old and heated up in a microwave... The girl brought out another pancake and it wasn't much better.... Epic fail I'm afraid. We won't be back.. plus side a milk shake was nice....

Really disappointed with our service yesterday and the price! £14 for two milkshakes (£7each). We ordered a Nutella Milkshake & Ferrero Milkshake but the server on the till put Kinder Bueno through instead of the Nutella. We didn't know until the other server gave us our order and I asked which was which. I said that's wrong but she said it wasn't and they taste the same anyway. Completely different taste and texture with the clumps of Bueno. I also asked for no cream but she still put it on top. I didn't feel like there was a point to complain as she already shut me down about the other flavour being wrong. Should have honestly had them both replaced due to the price and them both ending up in the bin. Just won't be back.

Just like other people have said. Sometimes it's great and sometimes it feels like yesterday's leftovers. Portion sizes differ greatly every time. Sort it out please , I won't be back.

Been few times and im never disappointed, today we went in for coffee and ended indulging brownie and ice cream which was amazing, we were served by Jasmin who was really attentive and gave great service. Definitely plan to go back.

Charged twice for food, promissed refund in 1-2 days but still none and it's been more then a week , food not even great and was waiting for like an hour for it

I was charged twice as my first order "didn't go thru the system" but i then found out that it still came out of my bank so i was therefor charged twice , i was told of a refund in 1-2 days its been over a week and still nothing, waited around an hour for food that was on par with mcdonald's at triple the price... wont be back!

11/10 sundaes . always get extra sauce wen i ask for it 🥹

Had better burgers, however rest of food was lovely. Loaded fries, are definitely loaded.

We got the katsu loaded fries and then ordered cookie dough to take away. Both were served fresh and quickly and the service was good.

Great desserts and lovely staff!! Great place for a late night sweet treat, especially love the Milky Bar ice cream and Kinder Bueno Cookie Dough 🫶🏼

Really love the fact that it's halal the food is good and the fact it does dessert is a bonus. A little pricey but generally worth it.

Wide selection of ice creams and taste delicious, good service 🍭

Big licks breahead , what can I say been several times with my partner & nephews & have been so good & accommodating to any of our needs , my nephew loves the brownie 🤣 would highly recommend

Always a pleasure to have the loaded fires at big licks breadhead on a cold night with a good service and atmosphere!!!

Really great food, love it here. JS

A great place for desserts. I recommend the falooda.

Great food and good portion sizes

ame in today and was served by a lovely girl who gave me quick and friendly service. Food was lovely and exactly how I’d hoped and restaurant was nice and clean. Would definitely recommend. …

Been coming to Big licks for years now. The braehead branch is very convenient for parking but most importantly the waffles are yummy

Had a really nice time with my friends here. Great service and I'll recommend choc brownie sundae 😊

Staff were friendly, food came pretty fast. Food was hot and cooked well and the desserts are amazing. Definitely visit if you are looking for a nice place to bring the family or for a sweet treat.

Great service and delicious desserts. Thank you big licks!

I ordered a waffle and milkshake and it was really good!!

I ordered Quadruple smash Angus burger and it was awesome..Service was top notch... Will definitely recommend others ...

Big Licks Braehead offers a fantastic dining experience with its high-quality food and great atmosphere. It's a unique spot that sits somewhere between fast food and a full-service restaurant, providing a casual yet enjoyable environment for a meal. The flavors and quality of the burger are impressive, making it a standout choice for a quick bite or a relaxed meal. However, the pricing is on the higher side, which might make you think twice, especially considering the decent Indian restaurant options available nearby. Despite this, if you're looking for a change and don't mind spending a bit more, Big Licks is definitely worth a visit.

I had dinner here with my girlfriend. Loved everything about it. The aesthetic of an American diner combined with the large dessert platters and delicious drinks make this place an easy 10/10.

Their collection of milkshakes and icecreams are the best!! Also the service is really nice 😊

The Buttermilk Chicken Burger is a delightful treat that promises a burst of flavor with every bite. The buttermilk marinade ensures the chicken is tender and juicy, while the crispy coating provides a satisfying crunch. The balance of spices in the seasoning complements the succulent chicken perfectly. When paired with fresh lettuce, tomatoes, and a tangy sauce, the combination is irresistible. The soft bun holds everything together without overpowering the ingredients. Overall, the Buttermilk Chicken Burger is a must-try for anyone who loves a well-crafted, flavorful chicken burger.

Generous portions and a great place to take kids.

Tried burger and wrap from here , food was fresh and really nice .

The food was OK, nothing to right home about. Suppose it depends on what you get. Is it worth the money? We didn't think so, was by no means super expensive, don't think we will be back.

I like the place but man they are inconsistent with their food, like every time you enjoy something the next time it will be different, idk if their chefs keep changing or what, but every other time the food is different and people at the front of house are almost always clueless as to why this is the case. - Adding to my pre existing review, because this time they out did them selves by serving me a burnt patty and covering it up with cheese and sauce, I don't know why they can't train their staff to produce food consistently.

Absolutely delicious!!get the peanut milkshakes out of here often and tried the burgers and they are delicious too. The service is awful though be prepared to wait for insane time

Worst experience…after we ordered our food the waitress came to our table and said 1.Spicy nuggets is out of stock and minutes later she came again and said 2. Wildberry yoghurt was also out of stock. We asked for plain nuggets and after 20 mins wait food arrived …Nuggets were fried in rush as the centre was still soggy.. the fries were not seasoned adequately so even cajun fried tasted like plain fries and the waitress asked my daughter not to touch the ice cream window as she had just cleaned it…1 star overall. nobody knows what is going on and the food is overpriced and you will not get the money’s worth. My advice better visit KFC next door…

I ordered the crepe with fresh Strawberries and nutella looked great but I've had better ones so I've give it a 6/10. Everything is halal going to try the burgers 🍔 next time.

Such a great place to go for a treat. It can not a bit pricey but the quality is great and the portions are big. Was particularly impressed with the freebie over the small delay for ice cream. ( It was end of school term and they had a lot of people in) Thank you

good food, halal, booths that provide privacy, parking available.

Stopped as a waypoint whilst driving. Burger deal for two burgers and fries was good value at £20, but it was nothing spectacular. Burgers had a bit of a fake grill taste like Burger King. Fries were good, but it was far too much food so we didn't end up eating the second portion of fries. Tried one of the cookie doughs as well, which was okay but nothing special. Service was a bit slow.

had the buttermilk chicken lovely the girlfriend had smashed patie cheese chips 🍟

Excellent service at big licks braehead. Special thanks to the girl serving who gave my son some branded napkins/ menu / straws . My son is autistic and doesn't like sitting in to eat places but he chose here and you made it so much more than just " getting ice cream" thank you!!

Dont waste your time visiting this branch, last 3 visits there has been some sort of issue between back chat from staff, ice cream machines not working or too short staffed to take orders, if you are too short staffed then maybe shut down your justeat till and serve the people who have actually went out their way and bothered to visit. Complete waste of peoples time and money

Went in for two cones. Told at entrance that they weren’t taking any orders as they’re busy and short staffed. Couple of delivery drivers waiting on orders. We left and checked online collection. Still able to order online so why can’t they serve the customers who are in store?

use to be good down hill now, the crepe you couldn’t even cut through was stail and reheated crispy but chewy couldn’t even eat it as it was like chewing gum

I drive past it ever day, but hadn't been it, so the sun had peeked out of the clouds for a short time, giving me the urge to have ice cream. We chose our flavours, and at that my other half decided this was the best time to visit the loo, and take ages! The staff member had made up the 2 cones and handed me them, they were enormous! My partner still hadn't came out the lav yet, so she offered to put them in the freezer for a bit in case he was going to be there all day. I agreed, and thought it was a nice gesture. She put them onto small cardboard trays and was just about to pop them into the freezer when he came back out. So we just ate them off the trays with the little plastic spoons. The flavours were lovely, I got ferrero rocher and Scottish tablet. The waffle cones were lovely and crunchy too. I would go back. Maybe I'd try some cake or brownies as they looked very nice. We didn't sit in, but it looked nice enough, very empty though, so I hope it does well enough to stay open. I have heard the burgers are nice, so maybe I will go back to try one. The price was good for the size of scoops you get. £5 for each 2 scoop waffle cone.

One of the best burgers I have ever had.

Went in around 9 pm. on the way down from Glasgow. The place was pretty much empty bar a couple of tables with 3 or 4 punters sitting at them. Bird that eventually took our orders said a couple of "minutes".. I assumed she would be sorting our cones out, but she went about doing something else. So we're hanging about waiting on the two cones, after a few minutes of observing some orders being made up by two birds behind the counter, I had to ask where our cones were all the while I'm watching at least one daft burd stand behind the counter doing pretty much nothing. So some staring went on between all parties, and I had to ask again, "Can we have our cones?" At last, the doing nothing bird served us, granted we got two massive scoops each which was great and the ice cream was delish. Observed around 4 tables were a complete mess and hadn't been tidied nor wiped after the last punters had used them. Strange place, staff seemed totally disconnected and no clear who's serving who... Anyhow ice cream was decent £3.50 per cone seemed fair to me. They need to brush up on the service and cleanliness..

We ordered our food and paid for it however they then never passed the order to the kitchen resulting in our food not being made.

Slow service ordered online order incomplete placed order instore 2 icecreams and they took over 20 mins not trained staff they are not bothered

Came here as passed it earlier and glad i did it didnt dissapoint ....smashed burgers ,cajun fries and smashed burger loaded fries were amazing ...as arnie says ...ill be cack !!!

Popped for a milkshake had never been before, left with two chicken burgers and Cajun fries on top of the milkshake for £28 (there was a deal on). Best chicken burger ever, fries and shake were also too notch. Will be back

Pricey but worth it smashed angus burgers were perfect and cajun fries came in a massive portion

My top desert place in Glasgow, proper thick shakes, great selection of homemade desserts and gelato. Recently tried their burgers and they also didn’t disappoint

Fantastic meal in big licks last night! Quick efficient service and burgers are amazing! Highly recommend the kinder brownie too! Delicious!

Visited and on arrival stood waiting in a queue to get to the front and be told I shouldn’t have queued as we wanted to sit in. We had been standing by the wait here to be seated sign but no one came and one member of staff was standing not doing anything looking at us. Once seated we waited for 15 mins to be served. I then returned to desk and asked if we could order and was told by the same girl that sat us that she would come and take our order at table. 10 mins passes and when she passes us I ask again and she tells me ‘2 mins’ then 10 mins later another member of staff comes and asks us for our order reference. We explained we have yet to order. This member of staff told us it was the other member of staffs second shift (no apology) we then made the decision to leave as this member of staffs attitude absolutely put us off spending any more of our time or money in this establishment. The line ‘that’s fine’ as she walked away when we said we would just go particularly stands out as a summary of the experience

Awful experience at Big licks tonight. Arrived and waited by the sign labelled "wait here to be seated" for several minutes but no one came, so we walked up to the counter and asked to order and was told we needed to be seated first. So we were then taken to a table and left there. Having already decided what we wanted to order, tried to get the attention of someone to take our order. We were told by passing staff that someone would be over in a few minutes, but no one came. We then grabbed the attention of the same member of staff as she passed some time later, and were given the same response that someone would be over in a few minutes. After waiting even longer, another member of staff came over and abruptly asked us for our order reference. Not knowing what she was talking about, we explained no one had taken our order in the whole time we had been there. Rather than apologise or offer any sort of explanation, we were abruptly told, "well it's only her second shift" as though it was our fault for not being patient enough. She then said someone could come over and take the order in a few minutes but by this time we had had enough and said we would leave. She then shouted "fine" and walked off. She was not wearing a name badge which is unfortunate as she deserved to be named and shamed as one of the rudest people I have ever had the misfortune of meeting. I will NEVER set foot in a big licks ever again. Poor show from start to finish.

In general, first time visit, menu nice, could do with more selection of soft drink ie iron bru and also more diet coke etc, staff were nice, the toilets appear to be unisex ie the door sign shows both male and female, the water could be hotter and better handwash, and offer of hand towels, we will be back. Good effort though x

Absolute terrible customer service. Place was dead was left standing for ages without being approached by anyone, while staff stood about doing nothing. To add to that was refused a window seat despite the place being empty. Left without even ordering and won't be back.

Lovely katsu curry burger, top notch! Would have again 😊

Great service, got my food within 10 minutes and was tasty

Yummy! 🍽️ Brownie was abit on the tougher side. Overall okay 🎊

New menu items are a great addition. Thoroughly enjoyed my meal!

On entering, we thought this was going to be good, open, very clean, and bright displays. However, it went downhill from there. We were shown, or rather dumped at a table. We were not asked if we'd been there before or if we knew how things worked. After sitting for a while waiting to order, we noticed a board saying "scan here to order". We had no idea what to do, we tried to call for help but the backs of the booths were so high we couldn't see anything and the waitress had no chance of seeing us, thankfully another customer helped us. We ordered a burger, fries and a coke, when it arrived I haven't say I thought the burger had been taken off the kitchen floor, paper thin burger, see through onions (6 bits), shredded lettuce (4 small excuses for bits) cheese and sauce, I think you can tell I was not impressed. The chips, where a decent basket full was given, I think they had been washed in the dead sea, there was more salt than chips and as such we couldn't finish them despite still being hungry. Coke zero, hard to mess up right? Well they managed it.. two open bottles were delivered with our meal, both without glasses or even a straw!! Endless to say we won't be spending another £31 here again!! And I'll also not be recomending this place to anyone, infact, I'll be recommending people don't come here! It's not worth the money! Five guys is a better burger and cheaper!!

Buttermilk chicken burger and biscoff cheesecake are amazing

I can't comment on the food as I was thier to make an enquiry, but based on atmosphere and aesthetics alone 10/10. This family business has come along way from the Victoria road of Glasgow now to this location. Hats of to the entire team 👏

Food was fantastic. Definitely one of the best burgers around Glasgow. Loaded fries were crispy and full of flavour. Wings were better than WingStop. 9/10

First time in this American Burger joint. Its expensive, burgers start at £10.50 and don't include fries or a drink. Our bill was £40 for 2 x burgers, loaded fries, a diet coke and a latte. The quality of food is however excellent and portions are large. It is somewhere I would return to as a treat but couldn't afford visit regularly.

Poor customer service, same old ice cream and poor tasting milkshake. I will not be repeating.

Lately i have ordered the mega muffin and slices of cakes from them and they were stale and dry. Please stop selling stale stuff for full price.

Great service. Place was busy and had a high turnover of customers however there was not too long to wait for the order to be made up.

Left after 5 mins....no kids menu and limited food menu.

Waited 45 minutes for food and drinks, but when the food came out it was amazing definitely recommend the BBQ chicken burger

Absolutely addicted especially those mega muffins, can't get enough of them

Very accommodating. Very nice staff.

Reduced rating because it wasn't very atmospheric due to all the sectioning of booths. But might be better in the evening with friends. Staff were lovely and food was really good, had the chicken tenders and biscoff brownie, yum 😋

Good Desserts for not bad prices good service so that’s why I give it 5 stars