McDonald's in Glasgow City

Used the drive through after waiting 25 minutes rhe item that we had gone for, was unavailable and that is ok. But the fact that my son’s friends went 20 mins later and were able to get the product from the same place, this was after 4pm and both before 4.30. Well done McDonald for making sure that you staff are poorly informed

While we were sat at our table, then went to order food the girl closed over gates to stop me getting back as I was going in to where my family sat, although there was several people still there, I had to continue opening and shutting it to get in and out as others did. This was 5.30 on a Friday not sure why it closed a big seating area. We ordered our food and it took a age to come because the girl cleaning was the one bringing it to us and she couldn't multi task. I then ordered something else I waited 15 minutes still not there so I went up to be told by a girl in that area who was clear not wanting to look at me that my order was sitting there because she didn't know where the table was, I pointed out to her and told her it was unacceptable she works in the place how can she not know where tables are, even if she did why not ask someone. Incidentally IT HAD THE TABLE NUMBER ON THE ORDER see picture. This is getting into winter and the place was pumping out cold air con. When we spoke to the girl cleaning about it she shrugged her shoulders and didn't utter a word. Why are these people dealing with the public when they clearly haven't got a clue how to. An absolute disgrace, we certainly won't go back to the place or recommend it to anyone.

Once again McDonalds their lack of attention and class. On 23/12/2022 ordered through just eat 1 Large McCrispy meal with diet coke and 1 large Big Mac Meal with Diet coke. Items delivered which were freezing cold and had to be heated up were two diet cokes two portions of chips and 1 Big Mac burger. There was no McCrispy burger there. Contacted McDonalds by phone they refused to answer message saying leave your number we will phone you back. Obviously a lie. Tried contacting Just Eat as this is numerous times this branch of McDonalds has sent out deliveries with items missing. Not interested

Just tried McDonald location that says it's open for my area nearest was forge drive in was closed so parked up and got to the door they wouldn't let anyone in I asked why.was told we are not taking any orders ? KFC was much tastier and easier That's us finished with McDonald Bad service

So I went to the McDonald's in Forge Shopping Centre for breakfast the last three days. After a 12-hour nightshift I was looking forward to Double BACON and Egg McMuffin with Fanta. What I got was Double SAUSAGE and Egg McMuffin. 3 times in a row. And today (probably to make it more exciting) I got Diet Coke instead of Fanta. I do understand that mistakes happen. And the staff is probably not overjoyed to be working nightshifts at McDonalds. But this is somewhat disturbing. If I did my job like that I wouldn't be doing it for long. So pretty please, with sugar on top, check the order(s), dear McDonald's employees. I don't want to be throwing food in the bin because I hate your "sausage" and wanted bacon. Thanks.

Sick to death of this McDonalds, missing items from delivery yet again! Sitting with no dinner and all you get is a refund! That's no help when you are sitting hungry! Happens nearly everytime now! Staff need trained better on how to check an order!! I know everyone can make a mistake but its beyond a joke how many times an order is wrong or missing an item! Should be delivering your proper order instead of a pathetic refund! Its a complete joke!!

I purchased uber ears delivery I ordered the double cheese burgers x2 and got x2 single cheese burgers I ordered the big mac with 4 burgers with all the salad etc I got a big max with 2 burgers and nothing on it I also order two large French fries and they were not in the bag only thing they got right was chicken select 5 piece meal. This resulted in my autistic song having a melt dwn as he only ears the French fries and hungry children with only part of the e meal. Worst service I can't understand how they can mess an order up like this.

Continually get orders wrong . The staff must be really poorly trained . Abysmal service. Everybody loves McDonald’s but this kinda stuff that continually happens at this branch puts ye off. Cant believe how many times they get orders wrong. I live near it and everyone I’ve spoke to says the same thing. It’s notorious for getting the orders wrong or missing items out . WORST MCDONALDS IN GLASGOW

¡Cada vez que compramos de este Mcdonalds, siempre parecen olvidarse de darnos algo! Ayer pedimos dos comidas y se olvidaron de poner nuestras dos papas grandes en la bolsa. ¿Cómo pueden olvidar las papas fritas? ! ¡Arruinó nuestra comida! Ha ocurrido con demasiada frecuencia ahora en la sucursal de Parkhead. La última vez que pedí una comida McCChicken Sandwhich y me dieron una sencilla con solo el pollo y el bollo. . yo estaba como wtf? ! Creo que es hora de que tengan personal nuevo, ya que los trabajadores que tienen en este momento no parecen tener ni idea. ¡No volveremos!

I’ve never had the right order anytime it’s to take away it’s as if they’ve been trained to give the wrong thing when it comes to taking out

Staff don’t have a clue what they are doing stood and was waiting to be served and they just all walked away, shift “manager” came over and moaned saying “I’ll just serve then” poor service from McDonald’s

Waited 20 minutes for two basic meals. The fries were cold, and very very soft. The Chicken Big Tasty burger had two half portions of chicken on one side of the bun. The staff have no manners, and can be heard easily from the waiting area using profane language. This McDonalds has to be the worst i’ve ever been to, which is very disappointing as it’s my new local one. Whoever is running this place needs to shape up, or ship out.

There was a girl with long brown hair in ponytail who i had to walk to to ask to get us served cuz she was too busy watching instagram, worst customer service ever

언제 어디서나 먹든 맥도날드 맛은 항 상 똑같은 것 같다. 영국물가 생각하면 정말까지는 아니지만 저렴하게 즐길 수 있는 곳

Two Mcdees In this area all on my door steep Kids love McDonald's. Either in the parkhead forge or London rd east end Value for money Good area .plenty of seating areas

Lost, lost lost in Glasgow traffic. Stopped in here and had some calories while downheartedly thinking about how on earth I would find the route back to my hotel in the West End. I mentioned this to one staff member, who so kindly found the Manager to come to chat with me. She explained how to drive back to the city and find my way again very easily. What a relief! Lots of opinions about McDonald's food etc but the staff at this branch really went the extra mile to help a lost tourist, and I appreciated it very much.

I went here a few weeks ago and the service was really poor and was extremely busy . I waited for 10 minutes waiting for my food to get ready, even once I got my food the order was wrong. It was even a Saturday night which I thought that it would have been quieter. I think this could have been resolved if they had a delivery service because the restaurant would have been less busy which means that the service will be better.

always love a masseurs when close by staff friendly clean environment good customer service customers needs met clean toilet

You know what you are getting with a McDonalds breakfast and it rarely disappoints.Been in this particular McDonalds a couple of times and have always found it very good, although we did have to wait for our 2 breakfasts as there was none ready (which was disappointing at 8am)The othe issue we had was there was a beggar sat directly outside staring in the window which meant there were 2 seats in the window that no-one felt comfortable sitting in which isn't ideal at busy times.As mentioned though the food is good and we had the added bonus of getting a free sample of the strawberry lemonade slush for the summer

Mi esposa y yo desayunamos aquí ayer 4 th 2015 ene . Yo tenía una salchicha doble mc magdalena . estaba bien, pero por desgracia cuando tuve un bocado tenía cáscara de huevo. Mientras me mostró la cáscara a mi esposa una muy agradable señora que estaba limpiando las mesas llegó a nosotros y me preguntó si todo estaba bien. Ella me mostró la Shell y dijo que ella pudiera yo otra . Le dije que no estaba mal, pero ella insistía en . 5 minutos más tarde lo trajeron más encantador prepare un mc caliente de salchichas muffin y hash brown. . Muchas gracias a esa señora y McDonald's. Sin duda volveremos ...

Visitamos McDonalds a menudo estoy enganchado en sus fichas pero mis intestinos enojarme con ellos. Ponen "spinach OT TNT en las fichas siempre me siento se regocijó o llena de viento alrededor de media hora después digerir esas bombas de chip. ¿alguien más tiene este problema en McDonalds ? Sin embargo todas sus comidas son un precio razonable y muy sabroso. A pesar de mi camino backfiring casa pretender que el coche necesita un servicio.