McDonald's in Glasgow City

part of the meals were missing! chips and drink

Missing half our order , ordered 2 large chicken select meals ,missing the chips , along with sauces and missing a burger too

Ordered meals and once again no chips with any of them and burgers missing, I honestly don’t know why I continue to order from here as they NEVER get it right and things are ALWAYS missing. I don’t thing it’s ever been 100% correct.

The bag was that wet the juices fell throw when revived I want a refund

Food was ice cold to the point of being inedible. Straight in the bin! and Milkshake was completely melted to a water like substance. Inedible - the cup was half empty. Order was only 5-10mins late. This food/drink had clearly been made long before the order time. Absolutely disgraceful.

Order came and it was completely room what an absolute joke

food was absolutely frozen, watched on tracker as driver went past where we lived and sat somewhere for 5 mins then somewhere else couldn't eat food it was that cold

there was no wrap with the order

Chips cold half full and nuggets cold also no ice in drink

food arrived cold and a complete mess in the bag, drinks also were leaking!

Items missing orders need to be checked

Food was stone cold when I called I got told to phone just eat then just eat told me to phone McDonald’s

Didn’t receive any food just drinks

For the 3rd time in a row I received terrible service from this restaurant. First two times I was missing a burger. 3rd time the order didn't arrive at all even though the app said it was delivered. I have reported this every time and was promised a refund which I didn't receive, and I'm not convinced I will receive one for today. The main problem is that people went without their food. It is theft!

As has happened a few times my dip wasn't included???

Wasn’t delivered ,I accidentally put in the wrong address and then your delivery worker said he would deliver it to my other address and I gave home it and he said ok then my order wasn’t delivered and he cut me off of contact with him , I’m not happy

Shocking food can’t even get delivered to the right address

no dips yet again. even when they come part of what I order. if you dont want to give dips out after a certain time then say so.

Having a laugh? Ask for coffee get a fruit shoot

Staff very nice,burger lukewarm.

Delivery time kept changing and food was freezing

The last time I ordered a delivery, the bags came soaked by the juice. Can only assume the delivery driver dribbled the order like a basketball player from the restaurant to my front door. The fact he left it sitting on my doorstep leaking everywhere and refused to take it back just shows the low levels of service which McDonalds are willing to partner up with and it's putting me off wanting to order again tbh. Couple that with the fact Uber eats refused to refund me my money is just robbery.

thanks again to the staff at McDonald's the PLAIN BIG MAC has cheese!!! on it!! the order slip says PLAIN!!! NO CHEESE!! my kid has nothing to eat again thanks to this McDonald's. useless people

I have severe health problems and I struggle with my stairs - I asked delivery driver to leave the food and he refused while walking away with my food ! He was asking for a code to which I didn’t understand and I couldn’t put my hand on my fone at that time - while him walking away I ended up screaming due to my pain and severe health problems I got really over whelmed by this delivery driver I called the store. - they do not deal with the drivers was my response!!!!! Food was left at my door 🤦🏼‍♀️

My order was not here im still waiting on my order

Was on time an nice an pleasant delivery guy

Now my son has no food !!!!! Sitting here with no food

Food sent out with wrong sauce on even after I specified about allergies in the house hold was told staff are training unsupervised, complaint made to environmental health

Got someone else’s order as well and my drink and sauces missing

Driver delivered it and left it at number 15 when It was to be delivered to 11!!!!!!

the guy didn't chap the door, he just stood at my window shouting on me. food is cold too.

Food was freezing and the order was wrong.

my PLAIN chicken mac has cheese on it! thanks McDonald's my kid can't eat it, it says it on the oder slip no cheese!!

half of the food was missing and what I got was spilled over the bag

Wrong order and food was freezing!!

Food was cold and not right order at all delivery man even said he still had to give me it knowing it was wrong

absolutely disgusting everything....... what a waste of money and 3 disappointed kids, will NEVER use robroyston mcdonald again, everything went in the bin

Food was freezing, missing 3 nuggets from 9 nugget meal and the chips were half empty.

Never recieved order. Must been delivered to wrong address and still not been notified about a refund when I complained.

I didn't get what I ordered items were a missing from the order also am not a customer

No items delivered and still charged delivery fees and service charge

I ordered food around 8:20pm to be ordered for 9pm, it arrived at 10:08pm this is completely unacceptable. I had to leave for work and my partner who is vegetarian had to take the food off the delivery driver…I had to go in the bin as it was no good to my partner being vegetarian

2 x dips missing, no straw for drink. Banana milkshake instead of strawberry delivered and food was freezing. Absolute shambles of a service!!

Wrong drinks delivered! Ordered a latte and a Fanta and I was given a Fanta and a coke. Also on my last order the driver spilled all of the drinks and told me to contact just eat to get my money back which I did contact and still heard nothing!

I did not receive some items and no refund!

only 2 items in order and they forgot 1 of them!!

A drive thru that cannot make 2 burgers in Less than 20 minutes -don’t bother

The one and only time my order has been correct. Nothing missing, customisations done! Well done McD’s

Items missing again, this branch never get orders right and the food was freezing by the time it arrived

This is the 4th time this branch has failed to deliver the correct order. Items were missing once again

Thanks for not putting the sauce in. Love that so much.

Never came so dk why is saying is delivered

Delivery was terrible! Drinks had spilt in the bag and the driver left before I could say anything. Saw him driving into the street far too fast which would explain the reason the drink cups were empty!

Terrible, cold food & missing items

Does the sauce come out of the workers wages or something or do they read at a primary 2 level coz they clearly can’t read an order properly when it says sauce on it

Once again order is missing food absolutely done with just eat now food was cold absolutely shocking service from both just eat and McDonald’s

Once again the food order was wrong. Every time we have ordered from this McDonalds the order is wrong, I had to make my daughter dinner as it was her order that arrived wrong.

food cold once again, very poor

food never arrived waited 2 hours n then it said delivered !!!!

Chips were not even edible they were as hard as rocks and full thing was absolutely freezing

driver went to hand me bag with drink in it spilled all over my front door and carpet absolutely a joke be wanting refund

Not drivers fault! It just took McDonald’s long to make

always get my order wrong, no wonder they pay minimum wage for clowns

Driver turned up at door. Ten year old went out to greet him. He dropped the food in middle of road. Got back in his car and drove off. Didnt even have the decency to chap the door and say the food fell on the ground!

Food missing, absolute joke from this lot every time I order at least half the meal is missing

Order never arrived even though app updated to say it had been delivered. Tried calling the restaurant multiple times with no answer. Had to then drive to the restaurant with my 3 year old daughter, no real explanation or apology given.

I tried to eat here a couple of nights ago and I'll never be back. Firstly the place was a mess and all the tables were filthy. The waitresses that brought our food out was void of personality. I smiled at her and thanked her and all she did was suck air in through her teeth. The meal was horrendous, the cokes were flat so we asked for fresh ones. The fresh ones were flat too so i asked for more...Flat again. The girl behind the counter said its that it's not her fault. The fries were cold and really bad too so I packed up my meal and got my money back. The manager needs to sort that place out.

Order was missing fruit shoots and I was refunded asap

Order never showed up !!!!!!!!!

Lovely, friendly woman delivered.

ordered a meal and a happy meal with a donut. no burger sent as part of the meal and nuggets, toy and drink missing out the happy meal. they sent a box with a portion of chips! a cookie was sent instead of a donut. phoned the restaurant and was told that there is nothing they can do about it when it was clearly their mistake as they are the ones making the order. genuinely dont know how the place is still open for business

the driver was 23 minutes late he didn't know where he was going I explained to hom on the phone where he had to come with my order I did not understand a word he was saying the food was freezing it was that cold the bag was soaking wet and was ripping I paid good money for that order but I didn't get a thing to eat from it it was put in the bin I woukd like a refund and one more thing people should be able to understand these delivery people I think it's diabolical people getting their deliverl

if just east takes 14% from every order from every restaurant and then charges between 50p and £2.49 for a service charge on every order! 🙄 come on people!

please remove this service charge from all my orders in the future, I do not want to pay any service charges and in the UK you must remove the service charge when people ask!!!!

Driver spilled all drinks in the car and no sauces sent

I got Quarter Pounder with fries and Big Mac with fries both only £2.99 for 2 vouchers and a bottle of water

Food was cold and chicken was rock solid. Well overcooked or left in grill.

Food is cold and gave me an orange juice instead of fruit shote

chips are hard food is totally frozen mcflurry is melted

No straws for drinks, McFlurry spilled, food cold and no sauces including the one I paid extra for

Food was late, came cold and lots of items missing. Diver left food bag on the ground outside my door.

My food was all falling out boxes burger was in 3 peices inside the bag and was freezing cold terrible quality

The driver was driving about for 20 minutes he was only 2monutes from my house didn’t bother to call to ask for help finding me my food is freezing in the bin

Mozzarella dippers missing and give them wrong juice

This place is a fking joke. Order 4 meals and they forgot 2 of them and now I’m trying to get my money back. Last time this place will see a penny from me.

Order not correct didn’t receive 1 meal

Just eats are a disgrace wrong food arrived advised driver and gave him.it back and told him.to bring me my correct order. Jyst eat refused to refund me even though I received no food and even called store. NEVER AGAIN HAPPENS ALL TIME U R A JOKE JE

chips frozen burger looked like someone had sat on it terrible!!

I didn’t receive my order but it said it was delivered

only got half a burger patty on my big mac

Had to order twice after receiving a wrong order first time, second order came and that was wrong too!! Absolutely ridiculous won’t be back!!!!

Multiple items missing and juice was flat.

the wrong order was delivered and they refused to help when I phoned. I will not be using them again

missing straw and sauces for the food, very disappointed children

Order did not arrive despite being marked as delivered. Later found out that order was delivered to a neighbours house and left outside there door. Only advised of this when neighbour arrived home. Driver did not bother to ensure delivery or receive code that is supposed to stop errors such as this.

wrong items were delivered and chips were cold

food was cold and items were missing

Very quick! Food was lovely and warm. Delivery man was very polite.

Honestly I just wanna say the delivery guy was great, made sure I didn’t drop anything and was on time too so make sure he gets some compliments and recognition. Food was as usual bit cold but can’t be helped have you seen the weather, good delivery

give up with this mcdees. absolutely diabolical