McDonald's in Glasgow City

New layout is a step backwards..

Worst McDonald's in the area. No point in saying what you want or not, it's always wrong! Staff are ignorant and rude.

Perfect for a coffee n burger... Same as every other one really. Decent retail park it's in tho 👍

This has got to be one of the worst McDonald’s ever. Drive through that makes you park for about ten minutes for your food for it to be cold. Alternatively go into the sit in area to collect and it’s full of delivery drivers and you wait about 20 mins for your order. If they can’t cope they should not be accepting orders from just eat etc. feel sorry for the staff that work their getting grief from angry customers. If you can’t provided a decent service shut up shop and do us all a favour .

Went tonight to get my son and his friend happy meals. Waited 35minutes for it even though it wasn’t busy! Then when I did get it the drinks where wrong went back in and stood 10minutes for someone to ask if I needed help! Then waited another 5minutes just to get the correct drink. The staff’s attitude is shocking bad and not one of them has any customer service between them there all far too young and rude! Then got home chips were cold and not even in a bag!

Cold food had to be sent back, seems to be the theme these days at McDonald's no quality checks on food going out.

Meal arrived and it was absolutely freezing it went straight into the bin

the big mac has cheese on it again, we asked for no cheese because we can't eat cheese so the big mac is in the bin!!! shocking again. refund please

The food was stone cold. The delivery driver was riding a bike and we live a long distance from the McDonald’s we ordered from. Unhappy with this service.

Food wasn’t great quality and wraps very very poor quality . Driver was friendly and nice and fast service . But sadly McDonald’s poor quality iff food

Everything was stone cold the time of delivery kept changing so I assume it’s been laying there the whole time

Charged for the raspberry pie and didn’t arrive in order

Missing half of my order. Missing drinks and condiments. Cold fries scattered about the bag with half of them missing.

Food was bagged at 17.02 and delivered 17.50. It takes 15 mins max from restaurant to my house. This seems to be the norm now, it says 15-30 mins when ordering, never arrives in this time, always well over an hour.

We never received the Big Mac in the order so can you send it back out

didn't receive a chocolate milkshake with the happy meal and one cheeseburger was missing

Definitely deliver was excellent

Every time I order a milkshake their machine is broken.

hi my food was brick hard and absolutely freezing, poor service again from the same restaurant

I ordered 2 Oreo ice cream and we did not get them

order was incomplete there was no large fries

The fries were cold and I never received my brownies and apple pie

And it was cold had put it into my microwave to eat it up not even a slight eat was cold and the sauce wasn’t there aswell

the orange drink was leaking and was less than half full when delivered, as too the cola drink was 3/4 full, deeply disappointed though it arrived on time, now have to go to the shop to get drinks.

bag was sealed but open no sauces straws and size of burgers really small

This time night most order was missing won’t be order robroyston again always same

Food was fine, only issue was the chips for the meal were missing. Delivery driver was lovely.

The guy was great that brought me my delivery coffee still in the cup for once thank you

half the order was missing in 3 kids happy meals very unhappy children

Arrived in time, courier was nice. Order was wrong yet again!!

ordered at 8:15 said 8:50 then delayed me a hour nothing to do with delivery driver just annoyed as i am at work and was hungry aswell as being delayed an hour i would expect the meal to be a bit warmer and chips to be in much better quality

I love my delivery driver he was so nice and I got my food on time

Food was cold and extremely dismantled I had big chunks of onion on my double cheese burger and the fries were freezing

absolutely shocking , food was all cold, missing items

The order was wrong and it took ages and was freezing

Always something missing from drinks to sauces

Missing items and stone cold… might be the worst mcdonalds in the country

6 nuggets were missing from my order

ordered a minecraft meal - no collectible, basically spent 2 extra quid on a medium big mac meal - food was also cold.

My original delivery slot was 5.20pm. It kept being changed to a later time. Eventually nearly an hour late it was delivered.

said it got delivered when it never

juice was spilled in bag and basically was like a bag of juice instead of cups

the food took almost 2 hours to arrive and every item was freezing cold ,a few item were also missing

the burgers was burnt i could not eat them

didn't get a part of the order , amazing

Always something missing from order. Food is never warm.

Food was freezing even though it was literally 5 minutes up the road lol

Some wait - order normally wrong. Wouldn't call it fast food

Another wrong order at mcdonalds robroyston drive thro. Sprites were soda water and cheeseburger had no cheese. Did manage to put the extra pickles on the burger. No ketchup left. Not happy at all with the service

all that was delivered was juice, no food no ice cream

One of the better md clean and warm food,service in building ok

Awful ordered two ice creams,when I got them they were more like milkshakes,they were totally melted.

Egg shell in my sausage and egg mc muffin as i took a bit and something was crusty i opened it up and there was egg shell and they forgot my syrup for pancakes

Overall good experience. Enough parking spaces, Friendly staff, Disabled parking spaces, good seating arrangements. We had ordererd a big meal and the staff was quick to address the cold meal and offer a replacement. Sounds like a place that values its customers!

i could order 100 sauces and this mcdonald’s would still not add them to the bag

Missu g 2 portuons.fries and a burger

Never get the order correct obviously not reading orders the right way

Asked for a plain quarter pounder with cheese and it came with everything on it

Never get your order right and Drive through famous for it.

Driver brought the wrong order and when we asked him about my Order he said I had ordered wrong

Ordered mozzarella share box, got 3!

Meal spoiled with not receiving full order

last time we ever order from here, several times we ordered and 9/10 orders are cold, wro g and a complete waste of money. AVOID this store!!

Doesn't matter how many sauces you pay for, they never bring them. I don't know why they are treated differently to any other item you buy!

Cold, items missing and no straw or dips. Wouldn’t order again

order a chicken nuggets happy meal can got them mad cheese sticks

chicken select where half eaten

Website says food was delivered at 11:29 but nothing was delivered,

Waited 35 minutes, the driver then put his location off took another order and delivered that first I'm actually really fed up with this carry on, its always bern one delivery at a time now the drivers are waiting for other orders and the food is always cold

Quite cold chips . Good service from delivery driver.

One of the best McDonalds I’ve ever had , customer service on phone is great I forgot to make my burger plain phoned them and they fixed it no bother for me before the order was sent

I have asked for a sweet curry sauce in this order but I didn’t receive any with my food order and I have looked for sauce for dipping on the app and I can’t seem to find any x

My milkshake was quite watery and it was more vanilla than strawberry, I would always tip the driver and would have the option for tipping them after my orders delivered x

My order has not been delivered

I ordered two Philly cheese stacks ,malteser ice cream amongst other things and the two Philly cheese stacks and the maltesser ice creams were not included in the delivery. I called the branch, only to be told to contact customer service on the App, I did this and I was still being told to contact someone else! I ended up placing another order entirely! And I was charged additional £10 for the previous order! Not so happy about this!

that is almost every single time a I make a order there is something missing, how hard is it to get a simple order correct

asked for no pickle on double cheeseburgers an low n behold we had pickle on them

The drink spilled all over the food, almost all of it was soggy

semi warm dried out food as usual from here , can't understand how another McDonald's (Springburn ) can deliver hot fresher food than a McDonald's literally 5 mins away ....POOR

Great as always, but as usual the sauces never come even the paid ones

McFlurry was spilt all over the bag

No nuggets for happy meal, my granddaughter was upset

Never get the order right honestly how hard can it be to read a screen and put the correct things in a bag?! Every since time

Slow slow slow they seem very keen on chatting with each other and getting the other staff food everyone else is an after thought

Wrong order in bag gave me 2 double cheeseburger instead of chicken burger

Missing half my order again food was freezing and the burger I did recieve burnt

Hamburgers were inedible with salt and pepper, asked for extra onions got no onions.

The delivery driver was lovely but the food was abismoal we ordered crispy and never got them you gimps the fries were cold

Cant remember a time these guys got it right

McDonald’s Robroyston is the most unprofessional, incompetent and unhelpful eating establishment I have EVER had the misfortune of visiting or ordering from. AVOID AVOID AVOID 🚩🚩🚩🚩🚩

half of the order missing no chocolate brownie no double chocolate cookie 4 phone calls giving directions to your driver send my refund my son binned it as it was so cold

What’s the point in typing in the notes for yous if yous clearly don’t read them wen we don’t want stuff on the burgers

No dips delivered despite being ordered and an extra one paid for. When I called them they said there was nothing they could do and I had to make a complaint to yourselves for a refund. Not helpful at all.

DIDNT EVEN TURN UP AFTER WAITING 2 HOURS. SAID PREPARING YOUR ORDER AND THEN DELIVERED AT 2010... the time is 1929 right now?!

I just cant understand how they can get order wrong / miss items so many times, how hard is it to put what i asked and paid for in a bag ?

No sauce as usual, no extra sauce as usual, chips cold as usual. Asked for a sprite but got a milkshake?! Don’t know why we bother with this place fr

Didnt receive toy or ketchup remember next time !

Food was frozen kids couldn’t even eat it had to go straight in the bin

wrong items delivered as welll cheese on bacon roll, not ordered. email has been sent requesting full refund due to poor service and inability to cancel due to order being "prepared" one hr plus prior to courier being at restaurant.

a lot of it was cold but i’m not too bothered as it is 3am lol