I recently visited Costa Coffee with a friend and ordered a few drinks. We had an incident with the staff that made our experience very poor with almost no apologies from them. I have done completed a survey came by email about this visit which no response was achieved.
Absolutely shocking tonight !
I used your own website as opposed to justeat as it’s better for the business.
Order was accepted HOURS AGO. States it’s open, but after 9 phone calls , no answer, I went onto just eat . Looked you up, and it states you are closed today.
Yet you sent me a text with order number.
I use your take away all the time .
But I’ve been charged over £20.00 and received no order tonight .
I won’t be directly ordering again.
Thank you. Now I will try to get a refund and report this..!
Un bar muy agradable, con un ambiente encantador. Acogedor bar, grandes opciones de ginebra y se hizo sentir muy bienvenido (y muy agradable a la niebla) 👍
I’m giving 2/5 overall because I’ve been before and it was a better experience but today’s was a 1/5. The pizza had no taste but even with that I wouldn’t complain because it was £2. But the person that served me was just rude tonight. I’m hoping for a better experience if I go back
2nd time here and still as good, the food is amazing, not the cheapest but you really do get top quality fresh food and exceptional service. John was really good, explained all the menu and even helped us with our onward plans for the day. Amazing for a treat at this top gastropub which didn’t fail to impress yet again! We will be back and recommend to anyone going to Edinburgh!!
My family and I go often we had a bad experience aweek ago they had a family party on our food came separately and was warm waited nearly an hour for dessert and cancelled pudding.not enough staff
Pedí un panini con café. El panini estaba mal empaquetado y se cayó de la bolsa, que no era lo suficientemente grande para ello. Al agacharme para recogerla, derramé la mitad de mi “leche en el costado”. Como la cola era muy larga no me molesté en volver y quejarme, solo me comí el sándwich, esperando que no hubiera adquirido ningún microbio desagradable del suelo. Cuando me fui ya estaba más tranquilo, así que hablé con un miembro del personal, creo que se llamaba Debbie. Manejó las cosas magníficamente, como un diplomático experimentado – se disculpó encantadoramente, dijo que transmitiría los detalles de mi queja para asegurarse de que este tipo de cosas no volvieran a suceder, y me dio un café gratis y un bollo de canela – aunque no había pedido nada. Gracias, Debbie.
Food used to be much better, dirty burgers packed with flavour. Now they are largely flavourless. The fries which are meant to come seasoned are totally tasteless. Service is severely lacking.
Like a lot of places in Edinburgh the service and quality has suffered. Such a shame.
23 Glasgow Rd, Corstorphine, Edinburgh EH12 8HW, United Kingdom, Scotland
Bad experience while taking order, guy name - Tariq whose taking order, he made wait 10 mins while taking on the phone, and he came he didn't even spoke single word took the order, and he charged me extra and I was asking him and he shouting at me that I don't know and didn't even care explain. That was really a bad experience. I didn't all the way to face this situation.