Based on 381 opinions finded in 2 websites
Based on 381 opinions finded in 2 websites
Nº 2488 in 2913 in Edinburgh, City of
Nº 44 of 69 Fast food in Edinburgh, City of
Opinions
Same as others. This place used to be great but most recent order was terrible. Quality was poor, no seasoning whatsoever, missed items from the order, packaging used to be great but now cheap. Can’t understand why you’d put cold drinks in the same bag as hot food resulting with cold food and warm drinks. Still charging exorbitant pricing though for sub par food, quality and service. Avoid
s4m4l4n . 2024-10-10
MORE AT Google
The burgers were delicious! They even had Vegan options. The atmosphere is fun and relaxed.
Teresa . 2024-09-29
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Burger Pattie itself ok but despite not busy (6 people spread over two tables )bun was burnt should have been binned and new made .Chips average and onion rings not crispie at all .Toilet grubby frankly if I had been there 1st I would have left in fact whole place could do with a scrub . Had high hopes based Instagramme posts but never came close to meeting them. Sorry they need to get a grip
Ian Stewart . 2024-09-28
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Absolutely awful, avoid at all costs! Food arrived cold and the quality was shocking. *Burger missing toppings *Halloumi fried over fried *Fries over fried and no seasoning *Chicken below 50 degrees (bacteria grows in 8-63 degrees)
V . 2024-09-26
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Burgers were delicious. The food was served well! Really enjoyed the whole dining experience!
Shahista Sacranie . 2024-09-23
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Food was absolutely delicious but service was a bit slow. Staff was very friendly but as only one person working there was a bit of a delay. Understandable though. Only thing I wasn’t happy about was the service charge being added to the bill without prior warning.
Aishling NíDuibhne (Irechan) . 2024-09-14
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Amazing burgers. Great staff. I highly. recommend this restaurant.
Margaret Inman . 2024-09-13
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Ordered the tombstone burger last night, delivered by the loveliest man- it was honestly the best no meat burger I’ve ever had- the sauce was out of this world, enjoyed every crumb!
Melly E Erriu . 2024-09-07
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Nice service, delicious burgers with delicious fries. Order a Camden Pale Ale. My wife left the wine and ordered a beer too...
Jörg Riebesell . 2024-09-06
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Great experience! Delicious burgers and chips. High quality for the price. Staff was gentle and smiling :) Highly recommended!
Agnese Buscema . 2024-09-03
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I've ordered food here because the reviews were so good on deliveroo. The burger was just ok. not good but ok. the parmesan truffle fries were not really good either. The lotus cheesecake was ok. In general it is way overpriced... especially the cake. £7 for a wee piece of cake is too much
Gaia Gentile . 2024-09-03
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First time having these burgers-- they are amazing-- so tasty and great portion. Friendly staff-- we will be back. Thanks
Heather Noone . 2024-08-30
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We arrived late in the evening at this place, only one table occupied, we thought it was closing, but the waitress was welcoming. We ordered two hamburger sandwiches, yellow fries, a beer and a glass of wine. Very good food, try the barbecue sauce. We paid 53 euros.
Catia B . 2024-08-26
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We sat in. The burger was coldish the fries overdone. The beefburgers are pretty uncreative/ silmilar to each other. It also is quite expensive since fries and sauces have to be ordered extra. The ambience of the place is pretty awful: the door is always open letting in cold air, delivery drivers standing around, there were cardboard boxes sitting at the entrance, and the bar is cluttered with deliveroo stuff. the glasses were not clean either. The wait for the food was pretty long because so many deliveroos are being prepared and the service was quite slow. They also forgot to bring us part of the order. Everything was a bit of a bummer to be honest. Overpriced for a takeaway and underwhelming as a restaurant.
A L . 2024-08-24
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Really nice! Customer service is fantastic! Food is really good, freshly made. I recommend this place
V U . 2024-08-23
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Great food, great service, will definitely come back. One of the best burgers I had in town so far.
Yair Tavor . 2024-08-17
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Ordered a donnie darko burger, chicken was burnt to the point of being inedible as was the bacon. Hallomi fries were mostly popped in the fryer and over cooked. Will not order again
Kerry Moore . 2024-08-15
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Food was excellent, service first class, will be back. Thanks guys
david provok . 2024-08-12
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Good food away from the old town.
Kõssinger Kevin . 2024-08-10
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Vegan and veggie options were terrible. No vegan cheese was available when we were there so it was £13 for a patty, anemic leaf of lettuce, bbq sauce and bun with no chips. Service was fine but the restaurant was full with only one girl working the floor and the bar. Several hours later we still feel nauseous from our burgers.
Madelaine Deutsch . 2024-08-05
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Very unfriendly service on our second visit. Sad because the food is very good.
Mireille Karpen . 2024-08-01
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The burgers were tasty, the ambience was actually okay, but two radios were playing at the same time with different music (kitchen and dining room), which was pretty annoying. The waitress was in a really bad mood and rolled her eyes when we tried to order more drinks. We don't go there anymore.
Dani Knaebel . 2024-07-29
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Really nice burger joint! Extremely tasty burgers and super nice service :) Will be back!
Manfred Holm . 2024-07-29
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Food was mostly good but the chicken burger was a bit overcooked and dry. Service was poor. In an empty restaurant the server was slow in giving us our menus, without any drinks menu, and would rather moan to another member of staff than interact with customers. The burgers came fairly quickly but the sides came about 5 mins later which was odd. Takeaway food orders were being collected in the restaurant even though a sign on the door said they should wait outside. The staff were not attentive; they didn’t clear our table and we had to ask twice for the bill. We got the optional gratuity removed as it hadn’t been earned.
Adam B . 2024-07-16
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One of my best “accidental” finds. The food was excellent. Burgers, chips, and, according to my grandchildren, the best Oreo milkshakes ever. The service was personable and efficient. We enjoyed the atmosphere too making it the perfect rescue for four starving individuals who had underestimated the climb of Arthur’s Seat. Definitely going back
Kelly Lax . 2024-07-14
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Amazing vegan burger and loaded fries. Great food, drink and vibe. As a vegan I would highly recommend.
Olivia Burroughs . 2024-07-12
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I really enjoyed my experience here. I think the burgers are really tasty and huge for a good price of £12-13. Chips are an extra of £3-5 depending on what type e.g. skinny or sweet potatoes. There are other options too. The milkshakes are very large and tasty. I've now tried the oreo, biscoff, and reeces and they're all brilliant for only £5.50.
Euan Andrews . 2024-07-08
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Recently ordered the Chicken Run burger which was okay, though it was quite dry even with the sauce and was a bit on the salty side. I wouldn’t say the burgers are worth the price they charge. The fries are nice though.
T C . 2024-07-07
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My partner used to be a bit of a regular a couple of years ago when Luxford Burgers was in its infancy during COVID and was really excited to go back. We sat down next to the bar, buoyed in our search for a good burger by the 2024 Deliveroo award proudly displayed on the counter. We were promptly given menus whilst my partner went to the toilet, so I perused the menu and decided what I wanted. My partner then joined me and we ordered our food. We were given a bottle of water which we promptly used to quench our thirst. I then glanced towards the bar which i was unfortunately eye level with and then it started to sink in as I also saw the state of the tops of the salt and pepper mills; there was dust everywhere, this place evidently hadn't been properly cleaned in a hot minute or two! I informed my partner who was equally as shocked as I was to see the state of the place; however, we persevered hoping our food was still going to be good. I asked my partner about her previous experiences and how the food was, making idle chit chat whilst we waited. I then poured myself another glass of water when I noticed the big black dot on the inside of the bottle, unusual but ok I alerted the waitress behind the bar that we thought there was mold in the bottle. We were treated to a rather rude (and paraphrased) "No there isn't, but I'll get you another". No over the top acceptances of the fact, apologies or even an inspection of the bottle. Then she had attitude to ask the waiter to bring us the replacement bottle when we were practically right in front of her. We took the bottle and lo and behold, another big black dot! I wasn't sure if we had just been given the exact same bottle as it was in a different place but I knew my time in this establishment was limited. After agreeing with my partner to leave and informing the waitress of our departure, I was treated to a resentful "It's not mold, it's a stain". Glass doesn't easily stain, it is practically inert and why they use it in labs. Safe to say I will be informing the food standards agency because this was appalling. However, this was not a wasted experience as we discovered the incredibly excellent Macau Kitchen a couple of doors down where we had the best food we've ever had in Edinburgh. Silver linings..
James Mount . 2024-06-30
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Had my burger delivered. Never had one from here before. I was very disappointed to find almost raw mince in the burger. Sent an email and got a reply saying “yeah, should be well-done, I hope this hasn’t put you off”. Well yes, it has totally put me off.
Kenny L . 2024-06-30
MORE AT TripAdvisor
Never anymore!!! They were very small, forgot the cheese in both hamburgers.... They CHANGED the price and the items AFTER I ordered! 2 vegetarian hamburger £13 each plus one highlander 13.10 when it was £11........ I HAD A DISCOUNT and it didn't show up after...so total.... TOTAL £47!!!!!!! Shocking
Kiko’ . 2024-06-13
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Great food and goud option if you are in the area.
Whisky prophet . 2024-06-09
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Used to be much better. Ordered food tonight, took forever and arrived cold (Deliveroo’s fault) but could have partly overlooked that if the food had been nice. I’ve ordered from here loads of times and it’s been a little while since my last order, but it seems to have gone right downhill. Burger was absolutely flaccid and just a patty with some cheese in a squashed bun. It’s like the difference between photos of McDonalds burgers and the real thing. Didn’t even taste nice. A real shame as this used to be a proper go-to for burger deliveries and is now just glorified Maccy Ds without the nice relish.
Rodti MacLeary . 2024-05-29
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The burgers are delicious and filling. The workers are friendly and the atmosphere is great. Highly recommend the Chicken Run and the Labyrinth burgers.
Spencer Andrus . 2024-05-09
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The Luxford Burgers is one of these places folk rave about in the local press, social media etc. The food is fine. But it's completely ruined by poor service. I booked a table for five people and when we arrived we were met by staff who it seemed just couldn't be bothered. We were asked if we were ready to order before our full table had arrived. Then we were asked a second time and they still hadn't arrived so we asked if we could order drinks, to be told they "usually do it altogether" and we were informed there was water. It then took ages for them to come back and actually take our order. Then not everything came at the same time. The burgers arrived first on their own with chips and sides arriving a few minutes later. They'd massively mixed up our order, and ignored us when we tried to point this out, adding things on to the chips we simply hadn't ordered and bumping up the price. It then took them ages to clear up the table and bring the bill which we had to query due to the above issue. They had the cheek to add an optional gratuity as well which we were very clear we would not be paying. As for the food, well, it was fine. The burgers were tasty enough but the fries and sides seemed to be frozen rubbish you could buy from Aldi. All in all, a really disappointing experience.
Lauren G . 2024-04-13
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Pretty good burgers if you want a take away.
J M . 2024-04-02
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Had to kill a couple hours in the area today, so I stopped by for lunch. The food was great, and the atmosphere was nice and chill. The waitress on shift was stellar too (friendly and helpful without being too much). I'd absolutely love to come back again
Maya S . 2024-03-28
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Food from delivery service for the Edinburgh Shop. Food came through incorrectly 2 hours after order made. Loaded chicke katsu fries, turned into plain fries. Burger a little cold. Called 4x to try and let them know, voicemail each time.
Christian Weir . 2024-03-28
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Burned burger really not acceptable
Zion Rion . 2024-03-26
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I don't understand the poor reviews. Had a great meal, served swiftly, and we'll certainly be back! Genuinely great burger. Price is average for Edinburgh - fine with me. Yes, there are online orders, but we didn't find that to be an issue at all.
Adam . 2024-03-09
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Lovely spot. Had a great burger here after the theatre on Saturday. Really good food.
Claire Neill . 2024-03-03
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The deliveroo driver experience needs to Improve But they are the best burger In Edinburgh hands down when Iv ordered
Edward Martin . 2024-02-29
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Superb burgers superb service amazing ambience
Andy Neave . 2024-02-23
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Oh my god, the parasites burger is divine ,and onion rings are awesome x
rebecca spalding . 2024-02-18
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Dissapointing. Having walked past this resturant a good few times, I was tempted by the interesting names of the burgers on the menu and it always looked quite nice inside. However, when I visited, the chicken burger I got was disappointingly dry, the sauces rather flavourless and the candied bacon bits in the burger were so hard that they were essentially inedible. The waiter was trying his best, but seemed inexperienced and was running round trying to fulfil the never ending stream of deliveroo drivers coming through the door. It just seemed like the restaurant left him there with a lack of support, it wasn’t the waiters fault at all. Perhaps I caught them on a bad day, but considering the price of the meal I highly doubt I will be returning.
Louis R . 2024-02-10
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the food is delicious. i’ve tried the chicken tenders, the katsu fries, and the strawberry milkshake, but i have no doubt that anything would be good. just pretty expensive for what it is, thus four stars not five
Heather Doyle . 2024-02-09
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Ordered on Deliveroo and it arrived before the estimated time all the way in didsbury..very yummy burgers..I cnt wait to taste the rest
connie xx . 2024-02-08
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Great burgers, fries and service. Three generations of family there and all enjoyed it. Place was a bit cold so wear a jumper!
KTaylor330 . 2024-02-03
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Extortionate prices for what it is, chicken tenders, katsu fries and biscoff cheesecake are all absolutely awful. Onion rings weren’t fully cooked. Their Google ratings are also fabricated as they offer vouchers to give 5 stars. In total we spent £70 and could be the worst money I’ve ever spent.
Jamie Tormey . 2024-02-02
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The service was friendly but the waiter was extremely busy fulfilling delivery orders so service was slow, I actually felt sorry for him rushing around. The food was very very salty and the whole restaurant smelled like oil. I'm not sure I'll go back at £25 for burger fries and one beer.
D Velasco . 2024-01-27
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behave better to drivers comes for delivery When i sit there i have seen an incident
adil adzz . 2024-01-25
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Ordered from the Glasgow branch - Do not order there! It's way too expensive for what it is. We ordered from deliveroo as it was well reviewed but discovered afterward it was only because they offer a £5 discount if you leave them a 5 star review. What a scam! Very disappointing business behaviour.
Flore Ducasse . 2024-01-17
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Ordered through Deliveroo! Service was so quick and food arrived piping hot! Everything tasted unbelievable particularly the parasite burger which I HIGHLY recommend! Isn’t our first order and won’t be out last ♥️
Megan Conafray . 2024-01-05
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Burgers were overcooked and dirty
Shutter . 2024-01-05
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Ordered online (#2363)- still waiting for food after 1.5hrs...
Chris Hazledine . 2023-12-21
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Me and my boyfriend discovered this place during lockdown when places only delivered. It instantly became our favourite order, both for takeaway and in person. We’ve tried a range of burgers, sides and milkshakes in this time, and I can safely say they are delicious. My friends who are vegan/vegetarian also cannot talk highly enough of these options. You can tell they use high quality ingredients, especially the meat. The bacon is crispy and never fatty. The bun is substantial and never soggy. Their homemade sauce is delicious. My only criticism is that I am no longer in the area so I cannot go anymore!
katiebZ6449RE . 2023-12-12
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OK as a takeaway, not OK as a restuarant. Staff literally running through the ‘restaurant’ with bags of takeaway food.
Filip Sosenko . 2023-12-04
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Delicious burgers and milkshakes!
Andrea Nesse . 2023-11-18
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The service was friendly but the waiter was extremely busy fulfilling delivery orders so service was slow, I actually felt sorry for him rushing around. Expect to wait 45miuntes at least. The food was very very salty and the whole restaurant smelled like oil. I'm not sure I'll go back at £25 for burger fries and one beer.
Donna V . 2023-11-17
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Man am I bummed! Luxford is my favourite place to eat out when I come to Edinburgh. I've been coming here since they opened. Visited recently and the quality just isn't there anymore. The club dressing is absolutely banging but everything else was a disappointment. The food was crazy salty, leaving my lips sore and making me thirsty, and the beef patties were definitely frozen and not as high quality as previously. They were overcooked and rubbery to eat. It hurts my heart to say I don't think I'll be back.
Megan Lord . 2023-11-17
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Eat in the restaurant staff are all lovely, The highlander is absolutely banging 🏴 also the guy in management (think his names Alexis) is really tidy can i get his number
Brittany Fordham . 2023-11-14
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Very overpriced for what you are getting. Meat was very dry, and there were not that many toppings on any burger.
cristian razvan Ilin . 2023-11-12
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Raw chicken served, owners denying responsibility
Craig Long . 2023-11-05
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I was served raw chicken, the owner of the establishment denies responsibility, food poisoning came 24 hours later
tiddlywinkswithears . 2023-11-05
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Absolute joke of business, first ran fake advertisements and leaflets asking for 5 star reviews for every meal from them and they promised you £5 for every review. However after i reviewed couple of them, they only decided to give me only £5pounds after around 10 5* reviews. Contacted the manager and the restaurant and they seemed very sketchy, stating that i need to leave written review alongside the 5 star review to be able to get 5 pounds from EVERY order. However the manager then came back to me making up that that I will not be given any extra credits even it i add written review to already existing reviews. Do not let the reviews fool you, this is why they have such good reviews, as they paid for all of it and scammed people. Hope people do not order from this unprofessional business.
Filip Mlsna . 2023-10-27
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When we were greeted with "I'm sorry, I know we do burgers, but we've run out of beef" I didn't have much confidence, but I couldn't have been more wrong - the chicken burger CHANGED MY LIFE!! crispy crunchy chicken, incredible sauce and a bun that magically didn't disintegrate at all, plus truffle+parmesan chips that ACTUALLY served two people, mmmmm!! 2 burgers, 2 drinks, 1 side for £50 so not a cheap night out, but I'd happily pay good money for THAT CHICKEN BURGER any time.
Jennifer Maria Hamilton . 2023-09-21
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Its OK - but the service was slow (only one poor guy trying to do everything) and most of the items were unavailable. Not cheap for just a burger either.
Jon Dodd . 2023-09-14
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We ordered 2 beef burgers. They tasted good but we found pieces of bones in both burgers. The quality of meat is rubbish... never again..
Konstantinos Chatziioannou . 2023-09-14
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Great food Soo delicious We tried hallomi fried /chiken burger the paradice And sea salt fries 😋😋😋😋😋 This is what burgers should look like and tase too 👍
Shatha Ibrahim . 2023-09-14
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I have to say it was pretty descent. Ordered The Labyrinth burger which came with a very cool sticker 😆. I don’t know what they did to it but it tasted pretty good and the beef tasted fresh not frozen. I did ask for extra Lux sauce which made the different as it had smokey flavour. Chips were descent, not soggy (they use good boxes) and their garlicky Club sauce was perfect for dipping. I think they also used Maldon sea salt for the chips which is fantastic! I just wish the chips had more rosemary. The salad was very fresh - I could taste they squeezed some fresh lemon on top, it had actual mango pieces as well as fresh herbs and fresh guacamole! Yes, actual mashed avocado! Not bad at all. Felt like it was made by a chef who cares and likes his job. Thank you!
Monika Ella Rose . 2023-09-09
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We ate here last night and loved the friendly service, the clean and relaxed environment and the amazingly tasty food!!!
Philipe Hall . 2023-08-29
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Had food poisoning from the chicken, burgers were undercooke, chips basically flaccid. The waiters were nice but that's about all I can say. Too expensive go to five guys if you want a good burger
Tam mullen . 2023-08-27
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Hervorragende Burger und sehr freundliche Bedienung. Obwohl wir ohne Reservation kamen, bekamen wir einen Platz und wurden zuvorkommend bedient. Gefunden haben wie den Laden durch die Empfehlung eines Einheimischen…
Pioneer60220482697 . 2023-08-26
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So we arrived at 6pm Saturday 19th August, hoping to eat before Fringe show. There was approx 3 tables occupied. When we asked for table for 2, we were told they fully booked, which I found hard to believe that all thise tables were going to be occupied within next half hour!!! The guy that spoke to us was not very helpful or welcoming and we felt he really could not care. Would not consider returning because of this experience.
David Lee . 2023-08-20
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Their Fringe stand in Potterrow is a nightmare. Shouldn’t take 20 minutes for two people to make a burger, especially as I was the only order at the time.
Katherine Coble . 2023-08-18
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Love this place very relaxed setting Posters on the wall are all movie themed with burgers themed combined in the movie title. Burgers are top notch very good. Loaded fries highly recommend Staff fab down to earth spoke away Asked what their burger sauce was , guy got us a few chips on a plate with the sauce to taste Service 15 minutes we were takeaway A wee be expensive but well worth a treat!! Give these guys a try you won't be disappointed
Rhona Storrier . 2023-08-16
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Excellent food and service, however the atmosphere was spoilt by a member of staff who felt it necessary to run all the time between the kitchen and deliveroo drivers, bar area and tables. He nearly spilt our drink in his haste to bring it and constantly rushed by our table which was unfortunately near the entrance.
Haydn Brown . 2023-08-15
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Had a delieveroo order, highlander burger, sweet potato fries and a soft drink. Really nice food! Arrived quickly, thank you!
Jamie I . 2023-08-15
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Fuimos por recomendación de alguien que posteó en Instagram que fue por el festival del fringe ya que este local no se encuentra en el centro de la ciudad de Edimburgo. La verdad que la atención fue fantástica y la comida no tiene desperdicio. Algo que podrían mejorar es la decoración del local (le falta un poco de vida y de chispa) pero lo más importante es que la comida estabadtante buena y lograda.
Sarah Bernal . 2023-08-13
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Good food. I tried The Fight Club and Oreo milkshake and they were really amazing. Me and my family ate something before getting in there, and so we just ordered burgers and drinks for each of just. Staff members were not quite friendly (maybe because we didn’t order any sides?). Kept asking us to order other stuff and when we wanted to pay for the bill, they seemed not willing to set the payment machine for us. I will give 3/5 for overall experience.
SUN SUN . 2023-08-13
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Very fun for a person that enjoys films, the burgers were massive and very tasty. Good service as well.
Thomas . 2023-08-11
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Ordered through delivery and we found the Burgers were amazing, both the Chicken Bacon Burger and a beef burger. They were big and tasty. Chips could have done with more seasoning
Sam Paterson . 2023-08-09
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We always stop here for a burger when we're visiting the city. One of the best burgers we've ever had, always great quality and excellent customer service. Definitely worth it, food is delicious! Also, lots of options for vegans.
Kikka . 2023-08-05
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Such a cute burger and chicken spot with super friendly staff and cute posters. Food came out so fast and was all delicious. Try the house sauce with your fries or halloumi fries.
Jordan Wiggins . 2023-08-04
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The food was unbelievably good. The burgers were well-priced and the chips were excellent - we had the chicken skin seasoning and it ticked all our boxes. Would definitely go again!
Charlie Carr . 2023-08-03
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He spells his name C-O-N-N-O-R. Accept no imitations or spellings. He’s a legend and served us fantastic food.
Meg Wharton Sam Kozlowski . 2023-07-28
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Kind staff, great atmosphere and better food. Second best burger I’ve ever had, after my girlfriend’s (she’s over my shoulder right now).
Ryan . 2023-07-26
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My favorite burguer place in Edinburgh.
Adrian Velázquez Enríquez . 2023-07-25
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Le personnel était très accueillant et arrangeant. La cuisine était délicieuse: je recommande !
Rolle Estelle . 2023-07-25
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Ordered via deliveroo and their Instagram images are very misleading. Whilst the food was good the portion sizes are deceiving.
L H . 2023-07-23
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We had the lost in translation (chicken thigh burger with wasabi paste, avocado and ginger) and the chicken katsu fries. Everything tasted great (the burger was worth at least a 4 stars), except that it was all a little too salty (which was a little annoying and thus decreased my enjoyment of the food).
Yulong Lin . 2023-07-18
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A hidden gem tucked away on a corner of Edinburgh's Southside. A cool, hip American/movie-style burger place.
Mark K . 2023-07-17
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This is my favorite burger joint in Edinburgh. The burgers are always juicy, large and with lots of toppings on a gorgeous bun - you'll definitely need a napkin for these gorgeously messy burgers! There is a wide variety of burgers to choose from which are themed on various movies and there are seasonal specials. My go-to burger is the Chicken Run - seriously the best chicken burger I've ever had! Fries are tasty and there is a good range of other sides. Definitely recommend!
Rebecca Burns . 2023-07-14
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We ordered the City of Lost Children and the Westworld burgers, onion rings, fries with dips and lemonade. All were delicious and tasted fresh. It was a quiet day. The service was super quick and very friendly. Great choice of music. Restaraunt and facilities were clean. Bonus points for the movie posters and food puns that any movie fan and/or graphic designers can appreciate.
D M . 2023-07-09
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We order a lot from here and usually really enjoy the food but a bit shocked by the poor service today. Ordered at Holyrood Distillery (which I highly recommend) following the tour but Luxford messed up the order and had to cancel. No big deal, the distillery told us to go to the restaurant instead but ended up waiting a further around 1.5 hours (after an hour already before we found out they cancelled, so 2 and a half hours from ordering food) and other groups who arrived after us got their orders first. Not even that busy (around 3-4 groups in the restaurant and a few delivery orders) and barely saw any food leave the kitchen so no idea why it took so long. When food finally arrived barley an apology and to be honest it didn't taste as good as normal either. I'm not demanding a discount but it would have at least been a gesture to offer one after such poor service. Such a shame as we live nearby and usually like ordering from here quite often, but a bit upset by the whole thing today and don't think we'll be ordering from them again
Ailsa Winter . 2023-07-06
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DO NOT BOOK FOR YOUR WEDDING (or event). Stick to the restaurant. This company is not set up well for wedding catering. Guests left without food. Pregnant women and children had a 2hr delay to be given any food. Sadly as delicious as the burgers from Luxford were - they arrived to our wedding over an hour late, then discovered a gas leak, thankfully they fixed this, but somehow still took 2.5-3hrs instead of the 1.5hrs promised on booking (as I was concerned that a street food style van would take too long and specifically asked this ahead of booking). I was falsely reassured and on the day long after the gas leak was fixed and the dispute with other staff regarding who served the food was settled they still failed to provide the service as agreed. No compensation was offered and even the apology for ruining a large part of our wedding day was sent alongside excuses and factually incorrect accusations about who was to blame. I have spoken at length to my other suppliers and the arrival time and slow service on Luxford's part was at fault. Great restaurant. Tasty food. Extremely disappointed that we choose them to cater our wedding day as this caused us considerable stress and upset. DO NOT MAKE THE SAME MISTAKE AS WE DID.
Claire Nichols . 2023-07-05
MORE AT Google
Booked online but when we turned up the door was locked. No sign on the door and no contact made to inform of of the closure and booking had been accepted. Tried to phone but my call was cut off. Member of staff sitting inside saw up and then just walked through the back. Really disappointing and will not be back.
Louise D . 2023-06-24
MORE AT TripAdvisor
Burger is delicious, but restaurant can be more clean
Mengqi Zhang . 2023-06-11
MORE AT Google
Chicken is really succulent, and the sauce is alright, but my order of fries was swimming in salt, to the point it was near inedible.
Ammir Barakat . 2023-05-23
MORE AT Google
Great place for takeaway and dine in. Special Burgers with fries are a must!
Isabella Ribeiro . 2023-05-18
MORE AT Google
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205 Opinions
Good food for good prices, it's a little shop so not much sitting area and seat are high but still nice ( previous owners) (New owners) So it's been around 8 months since the new owners have taken over and I thought they would improve things since they run the ones in Leith. No it's worse. The staff have no clue how to make the correct order. Mistakes every time. Won't be going back, I'll just go to the gyle subway, the standards there have increased. No wonder why it's always dead when you go here.
354 Opinions
I bought a large pizza at this place for the first time but unfortunately it was not tasty at all But because I was hungry, I had to finish the pizza to some extent It had a very special bad taste when I ate it, it was as if there were seeds on my tongue I think Domino's pizzas are much better than here But I don't know how the rest of the food tastes, maybe it's delicious, but the pizza was not tasty at all
27 Opinions
Mi comida para llevar favorita. . . . Este lugar es amigable, acogedor, limpio y ofrece un excelente servicio con precios que coinciden. Recomiendo totalmente la pizza doner kebab con ensalada. . .