Burger King in Edinburgh, City of

Upon waiting for well over an hour for my meal to be delivered I checked the progress to be told that my food had been delivered which it was not. Found the empty bag outside so either the driver ate it or gave it to someone who doesn't live here!

I received someone else’s order and the speed may have been the issue! I would have preferred to wait and receive what I ordered.

I never gotten my order been waiting for 3 hours at most, then it said it's been delivered, it's ridiculous

I got food poisoning from here a few weeks ago.

Quick delivery, tasty & fresh 👌🏻

Whatever happened to pleasant customer service? Overdone plant burger was disappointing, fries were good. The toilets absolutely stink

Really nice stmosphere, staff were friendly and food was hot and tasty

Everything was good including chips. Unlike McDonald's chips port portions are very small and soggy.

Half my orders wasn’t delivered, unreal, how they can put the drinks it with a receipt and not the meals

Horrible coming stone cold!!! Need refund. Order arrived open!!!

I bought a double cheese burger and bacon and cheese chips, the chips were acceptable but I didn't like the burger at all. Very dry, you could tell that it was overcooked, almost burnt (in fact it looked black on the edges) I honestly don't know if all king burgers are the same, but I didn't like it here at all 😔

Very great service and helpful staff

Great taste, great ambience, great service

Great courier, very kind and timely, thank you for the delivery !!

We ordered chicken royal and veg royal meal. Average Burger king experience. Better than Mc d,

Nice easy access friendly staff wall plugs to charge phones lap tops or power wheelchairs clean

Believe me dont go there. Even if this was the only place open and i’m starving I would never get back there. Everything is just dirty , the food is horrible and not even really cooked. We vomited our meal 5 minutes after eating it. If you want to keep enjoying your trip dont even think about eating there :)) (first time that im dissapointed and disgusted enough by food to leave a review)

Delivery person was very nice. He found the correct address & thanked me for the tip!

2 hours 10 minutes after ordered. food cold, juice warm

the manager here speaks disgustingly to his staff. He was shouting quite loud at them for not doing anything??? it was rammed and i got my food in 5 minutes they are good at there job. I was in shock about how he was speaking to him not nice at all. I am giving 3 stars because i can not fault anyone on shift as the food came out fast and tasted amazing. Maybe be nicer to your staff.

It made me feel like a cheap lady of the night. Delivered quickly though!

Ordered 30 minutes ago and food stone cold couldn’t eat.

Closing staff genuinely have to be the laziest mentally incoherent people ever. Missing items, half empty fries, cold drinks inside the same bag as hot food. Waited 40 minutes for a delivery of ice cold fries and a drink. Would’ve rather the order been cancelled.

Food is aswome and friendly staff

Good food, maybe could have done with being a little warmer. Staff were friendly and helpful and nothing was a problem. My only negative at the time we were in. There seemed to be a flood in the toilets with no one dealing with it.

The Whopper meal with large drink & fries is very large in size, beef real beef taste

chaotic, malfunctioning drink dispensers and dirty bathrooms

I like this place. Fairly clean, friendly staff.

Rara vez hago comida rápida. Fui a este Burger King y me pareció que la comida era *excelente*, el personal muy amable, y el restaurante estaba impecablemente limpio. Fue fácil de ordenar y no tuve que esperar mucho. Muy agradable experiencia y volveré

I recently visited Burger King and was blown away by their menu items, e.g. Whopper, cheese balls]! The patty was cooked to perfection, and the toppings were fresh and flavorful. The service was also top-notch - friendly staff and quick turnaround. Huge shout out to Muskan, Vaishali and Chirag. These guys were amazing in the services. Highly recommend!"

I recently visited the Burger King(princess street)and had an exceptional dining experience! The food was delicious, but what truly stood out was the outstanding service. A huge shout out to Muskaan and Vaishali, their warm smiles, attentive nature, and prompt service made all the difference. Chirag's service in the dining area was exceptional and made our day memorable.

I had the pleasure of dining at Burger King(princess street) recently,and i must command the establishment for providing an extraordinary experience. The restaurant’s ambiance was pristine, organized, and welcoming, reflecting the high standards maintained by the team. The highlight of my visit, however, was the exceptional service provided by the staff. Each team member displayed the utmost professionalism, friendliness, and attention to detail, ensuring that every customer was well cared for. Their dedication to creating a positive dining experience was truly exemplary and greatly appreciated.I wholeheartedly recommend this location to anyone seeking a superior dining experience. My sincere gratitude to the outstanding staff for making this visit truly memorable.

Burger King never fails to impress! The service was quick and friendly, with employees going out of their way to make sure everything was perfect. The food was fresh, flavorful, and absolutely delicious. The restaurant was clean and welcoming, making the overall experience fantastic. Highly recommended!! 👍

Burger King never disappoints! The staff were not only friendly but also very efficient, ensuring my order was taken quickly and accurately. The food was absolutely delicious – the Whopper was perfectly grilled, and the fries were hot and crispy. Everything tasted fresh and well-prepared, and I could tell a lot of effort goes into maintaining their high standards. What stood out the most was how clean and welcoming the environment was. It’s rare to find such a combination of great food, excellent service, and a positive atmosphere. Burger King has definitely set the bar high for fast food chains. I’ll be coming back again soon!

I recently visited the Burger King on Princes Street in Edinburgh and had an amazing experience, thanks to two exceptional staff members, Muskan and Vaishali. They were incredibly helpful and made my visit truly enjoyable. Their professionalism, friendliness, and willingness to assist in every way were impressive—great customer service! Additionally, I would love to see Burger King bring back the Beans Burger. It’s a classic and was one of my favorites! Hoping it makes a return to the menu soon.

I recently had an wonderful experience at Burger King(Princess street)that exceeded all my expectations. The food was fresh, delicious, and served promptly, making it an enjoyable meal. The restaurant was clean, well-maintained, and provided a welcoming atmosphere for diners,What truly made this visit memorable was the exceptional staff. They were friendly, professional, and attentive to every detail, ensuring that all customers felt valued and well taken care of. Their dedication and positive attitude was truly commendable and left a lasting impression.kudos to the team for their execellent service.

Just a regular chain restaurant , ok for grabbing a quick bite to eat , but prices are quite high for what you get.

Standard Burger King. The price is right, the castle opposite adds to the atmosphere.

Food was below average, tables not clean this seems to be a thing with Burger King of late. Toilets also not pleasant, i had always rated Burger King better then McDonald's in the past but certainly not anymore, seems that Burger King have given up trying whilst McDonald's have massively improved

The app says my order has been delivered but it never arrived. The rider never arrived or called.

Delivery was perfectly timed and still hot.

Raw chicken nuggets tonight! They had no need which was my first choice but only had chicken on tonight and all my nuggets were raw

Order was cold either because it was an hour late or because they put the cold bolts of juice in the same bag, literally on top of the burger. Joke

Not too clean inside but very nice fresh food!

Delivery time constantly pushed back to almost two hours from placing order. When it finally arrived everything was cold and crushed into a very small bag.

im missing my chilli cheese bites x2

Food was so cold had to be put in the bin!

Visité Hamburguesa Rey y pedí un pollo nuggets niños comida cuando recibí la comida cuando había mordido en el pollo nugget el nugget tenía pollo crudo que es totalmente inaceptable y es vil no voy a volver aquí

Keep cold drink separate from hot food would be something to consider

Classic burger king located in the center of Edinburgh! Clean place, even in bathrooms and quite large! Good food!

Dirty cold coffee, leftover food everywhere on tables. No employee speaks to visitors about this. Music is very loud, conversation is not possible Disinterested employees. Dirty sanitary towels in the toilet. In short, an inspection must take place.

nice whopper meal but they skimpt on the fries.

It’s a Burger King, does what you expect

Took 2 hours to get delivered defo won’t be ordering again shocking service

Please don't send people hot soda!

Very good indeed and enjoyed it

Average burger place, perfectly fine for a fast meal.

Tasty food, easy ordering experience, plenty of seating, helpful staff, good atmosphere.

I have ordered 2 whoppers and big fries to go. They gave me small fries and burgers for dine in. I tell them that ı ordered to go but they just gave me paper bag and ı had to pack my order myself. Terrible service.

Staff was really helpful and nice

Order was cancelled and not received a refund??

Delivery times and updates a joke !

Wrong burger and missing cheese on double xl cheese bacon burger

I DIDN'T RECEIVE MY ORDER. THERE ARE CANERAS IN THE BUILDING TO VERIFY THIS.

Nice location - came here a couple times and service was fast! Love the vegan royale! And the freestyle drink machine. Lots of seating and very clean.

didn't get 1 of the burgers from 1 of the meals

It took about two hours and a half to get the order - the food was cold and the drinks were hot. Unable to call to cancel the order as no one was available to answer in the over 10 times I phoned.

I had ordered a 2.99 savers meal with my card on the machine, I waited for my order for about 20 minutes and still no food but other orders before me were receiving their meals. I then go up to the counter and I question about my food, they then told me it was unpaid for and I have to pay again. I was furious because it seemed like I was getting scammed since the money got taken off my card. I assured him that I had obviously paid for the food and he gave me the food and it was all cold and there was too much salt my tounge was dissolving. I am absolutely raging and I will not be coming here again.

Good was cold wrong flavour of juice

Accidentally left my bag in the store and tried to call the branch to ask if it had been handed in, no answer after multiple attempts. As I go to collect the bag, they have closed and locked the doors at 1pm! Without any signage as to why this is, and this is wrong. If they have any reason to close early they must show this

more than half of my order was wrong

It's been 3 hours and still nothing, need a refund

I really admire how diligent and hard working the staff is there. Always smiling, always keeping everything moving and being positive. God bless them. If anything is a downside it’s some of the customers.

Chip portion’s diabolical. Ordered extra because I saw the other review talking about it but I thought they were exaggerating…they weren’t one was ok the rest were less than half full If the workers see this u literally don’t get paid enough to be cutting the company costs like this. Load the fries up it’s not coming out of ur wage😐

Food was well over an hour late, food was cold, food was missing AND the delivery driver was incredibly rude

food cold, unable to cancel as app shows as getting prepared for over 40 minutes, then suddenly is delivered cold

Si tienes prisa y un poco de picota y quieres una hamburguesa caliente vamos a este lugar no es para ti, hamburguesas frías como allí contrapartes,

Delivery was good but the packaging inside is unravelled, the burgers aren’t together properly and we’re missing the kids chips :/

Ordered 2 double whoppers when we went to eat them they where so bland with no taste to them at all

Came with mayo when I ordered without

Cheap snack for budget travelers.

Such an easy process to order your food with the kiosks they have! Supper quick service with lush staff. The manager Claire ensured that my food was done to amazing standard. Great costumer service to! Would definitely recommend to anyone and everyone.

Fabulous service on time respectful and hot food

No order has arrived !! But says delivered it says it’s delivered on time but there is no delivery - we don’t have the delivery

Good food and friendly staff.dissabled access and toilets on site.nice hot and cold drinks.

We wanted to eat something quick but delicious and we were not wrong, I mean, it is a fast food place but it has a vegetarian menu and the place is very clean, luckily it is not full of people.

food was extenely late an very cold, half the order was missing

Good burger king quality food. Speedy service

I never got my food been waiting a long time still not arrived? I won’t be ordering again

In The Dinning Area was such a nice guy i really recomend this place he was the nicest guy i have ever seen he helped me order food and brought it to my table.

It was really time for Burger King to open its restaurant the friendly professional staff of all kinds of sandwiches totally different in terms of taste and its competitor with a capital M as far as I prefer Burger King it's up to you to make your choice and enjoy your meal small downsides here the ketchup and free 2 sachets the mayonnaise it will cost you 50ct per unit absurd for a fast food

Extravagant. Magnificent. Spectacular. Is what I’d say if I had 3 words to describe this place, everything from the juicy burgers to the crispy fries, truly a spectacle of food. Would come back again.

The quality of food produced at this establishment is simply top notch.

Good burger with lots of side options. Easy to order and preparation was fast. Restroom needs regular cleaning.

I was missing a burger, fries and coke cold. I did sat I,has missing item but nothing has been done

Worst customer service I have ever experienced. I hope the management should recruit staff with basic common sense and communication skills.

Clean, quick service, clean toilets. Order on the screens and food was ready within a couple of minutes.

Tasty hot well presented food. Nice clean restaurant. Fast service.

Realmente mal servicio, fui a la unidad a través de conseguir el almuerzo del equipo, se detuvo para comprobar dos veces el pedido, hamburguesa desaparecida luego volvió a entrar y la chica me estaba llamando mentiroso, así que tuve que volver al coche y recoger las maletas y mostrarle, ella entonces dijo que podría haberlo dejado en el coche, hubiera preferido ir a gastar £ 60 en un pedido y volver al trabajo y comerlo antes de que se caliente, no venir y discutir sobre una hamburguesa que posteriormente se dio cuenta y disculparse por que se debía. Me mordí la lengua cuando era una niña pequeña y entiendo que el ambiente de trabajo puede ser agitado, pero agradecería que en el futuro arreglara el problema, realmente pobre.

Absolutely disgusting experience. Asked for a bottle of coca cola (instead of the cups) which were displayed in store for an autistic non verbal child. Was told rudely that they cannot sell it as it's only for delivery. While I do understand that you have your rules, it costs nothing to be kind and accommodate special needs children at the very least.