Based on 263 opinions finded in 2 websites
Based on 263 opinions finded in 2 websites
Nº 2522 in 2913 in Edinburgh, City of
Nº 47 of 69 Fast food in Edinburgh, City of
Opinions
Great little chippy, always lovely people and generous with the kids!
Catriona Wimberley . 2024-10-04
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Amazing food. Quick service good value 🤤 will be back more often
Bader Maktabi . 2024-10-01
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I love francos their food is good their very good at cooking give them 5 star review
Aaron Issmaili . 2024-10-01
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It’s brilliant prices and lovely staff and food
Zach . 2024-09-30
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Best place ever to eat sooo good! Great service too!
Jack Stuart . 2024-09-30
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Unbelievable service general and great chat. Deleveries quick too
Logan Need . 2024-09-29
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Food is brilliant staff are very smily and welcoming would definitely recommend Francos
Said Elhag . 2024-09-29
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Great quality food very passionate staff great atmosphere could not recommend any higher
Stephen Tuckey . 2024-09-27
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Since Itallo taken this place over and set a new standard. This chippy is now right up there with my favourites! Cannot wait for my next meal from here Food 10/10 Service 10/10 Shop presentation 10/10
Kyle Paterson . 2024-09-26
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New owners are doing fantastic! Have visited this place regularly over the years but stopped the past 2 years until recently as quality decreased. Have to say, now that the ownership has changed it’s had a massive improvement! Pleased to return to a chippy I grew up going to. Great food.
J J . 2024-09-26
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Good food because I come every day
Ethan Forrest . 2024-09-26
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It is the nicest workers out of every chippy I’ve been to there cheep and fast to get it is close to the school so u have time to get there and back for lunch
DJ Gingerbread . 2024-09-26
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Wow! Ordered food from here and it the best chippy I have had in a long time! Fastest friendliest service 🍕 🍔 🍝
Tony Terry . 2024-09-26
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Great food fast delivery service
Neil Armstrong . 2024-09-25
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Very nice and clean place to get and eat food, lovely staff and customer service
Perrie Reno . 2024-09-24
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Amaze food & customer service <3
Nikita Peebles . 2024-09-24
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Great food, friendly staff, efficient service, would definitely recommend!
Sam Cornish . 2024-09-24
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Not only is the food 10/10 amazing, but the staff are absolutely incredible!!
Eilidh McLachlan . 2024-09-23
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New order improved the quality drastically and the new menu has a lot more to choose from
Arsen Zhdanov . 2024-09-23
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Had a very late takeaway Hawaiin pizza and it was superb, delivery very quickly by a lovely young couple 😍
Susie Farley . 2024-09-21
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Got the pollo inferno pizza was delicious. Staff are friendly and inviting making sure my pizza was made to my level of spiciness. Couldn't recommend more.
Thomas Longdin . 2024-08-21
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Got the pollo inferno pizza was delicious. Staff are friendly and inviting making sure my pizza was made to my level of spiciness. Couldn't recommend more.
Thomas L . 2024-08-21
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Got the pollo inferno pizza was delicious. Staff are friendly and inviting making sure my pizza was made to my level of spiciness. Couldn't recommend more.
Thomas Longdin . 2024-08-21
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Got fish and chips tonight ... So disappointing ...not what I expect from Francios ...fish definitely not fresh ...tried hard to beat but after after 2 mouthfuls ...had to bin it ...so disappointing and cost £12 too .....makes me think twice about next visit .....D
Douglas Noble . 2024-07-04
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Got fish and chips tonight ... So disappointing ...not what I expect from Francios ...fish definitely not fresh ...tried hard to beat but after after 2 mouthfuls ...had to bin it ...so disappointing and cost £12 too .....makes me think twice about next visit .....D
Douglas Noble . 2024-07-04
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What has happened to Franco's? I used to be a regular customer, they always served lovely crisp fish and chips. Tonight's experience was dreadful. I ordered a single fish which was very small, covered in undercooked soggy batter. I will not be returning. £9.50 for what I received? You must be joking.
JS1966 . 2024-05-17
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Honestly, I have little idea at the quality of food here, since they pay no attention to their own advertised opening hours. Twice now I've tried to go there at times advertised as open on their website only to find the place completely closed.
Nick Clarke . 2024-05-06
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The best service and tasty food!! 5 STAR
Samantha Fisher . 2024-05-05
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Right Francos I gave u a second chance and I’m absolutely bloody disappointed. I came with ma burd and bairn and a greasy old hag served me moldy chips and juice, on the can it said “multipack not sold separately” and it was bloody £5.50 for that. Bloody cheapskates like, never going here EVER again.
Clay M . 2024-04-25
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Picked up a large(!) portion of chips and a spicy sausage this evening. It was the smallest ‘large’ portion of chips I’ve ever seen. In addition, they were soggy and lots of little bits rather than nice size chips. Is Franco’s under new management I wonder as it was pretty poor. Won’t go there again; will stick to the Gold Sea on Ferry Road - much nicer and far better value!
Terry M . 2024-04-17
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The fish and chip was pish and the pizza looked like it done 10 rounds with Mike Tyson. The battered sausage was hard. Never going here again
Clay moran . 2024-03-28
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Just got a mine pie supper, and the mince pie was days old. I should never have sold this! I am planning on reporting this to the environmental health, absolutely disgusting !!!
Scott Ford . 2024-03-10
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Pizzas are great, always met with a friendly smile too Top fav for the children is half and half, meat feast and Hawaiian
Auchlinsky Edinburgh . 2024-02-20
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Usually the food here is pretty however it has fallen off the cliff recently. Made an order last night and was very surprised when I opened the box and found a burned pizza.
Mateusz Szablan . 2023-10-04
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Poor Just poor Did I say poor Third world poor
Andrew G . 2023-08-17
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Very amiable people and good food for takeaways. We had burgers and fish and chips. Every one was happy
Rivage mélanie . 2023-07-12
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Very disappointed- never been served such a small small portion of fish & chips ! The batter was tasteless & undercooked
janet halliday . 2022-03-19
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Fish is great but Please make sure the chips are fried properly! last two times I’ve ordered a delivery chips were barely cooked!
Josh King . 2022-01-13
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I ordered an online delivery from Franco's at 18:50, it's now 20:30 and still not delivered. I've been a client of Franco's for more than 10yrs but have noticed a steady decline in their service in recent years so assuming they have more orders of than they can cope with, Ill help to resolve their situation by by walking to away and will not be placing any further orders. Franco's you know this is not the first time that your customer service has been abismal.
John Naismith . 2021-12-22
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Delicious Fish and Chips fresh from the frier
Morag McInnes . 2021-11-16
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Waited over 2 hours for delivery, food was almost warm, chips were cold, pizzas were burnt. Phoned three times to chase it up and each time told it’s on its way. do not order if you want to eat at a reasonable time and get anything close to decent food
Alison Dunnett . 2021-10-29
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Great Pizza or Traditional chippy.They also deliver nice wine.
Peter Williamson Garland . 2021-10-18
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16 inch pizza amazing on the passing thumbs up
Chris Burton . 2021-10-06
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Big boy burger 🍔🍔🍔 must try!!!! Perfect combination!!!
Bartosz Bogacki . 2021-09-27
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Every time food is spot on. Although is more fish and chips take away restaurant, pizza and burger are really nice.
ermis si . 2021-06-24
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Fish was awful tasting, batter was chewy in parts. Would not recommend for fish. Chips and fried pizza were good
Dillon Fearns (Dilski) . 2021-06-23
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Pizza and burger were spot on !
Ryan Berrie . 2021-05-15
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We're utterly and absolutely disappointed with the fish and chips my husband has just been and got us. Revolting, the worst we've ever had. Don't get fish and chips from Franco's I've put a fish pie in the oven. So bad we've binned them . Franco's of Stockbridge you are shameful 😡😡
Susan Ince . 2021-05-03
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Franco's is honestly one of the best takeaways in Edinburgh. So far, every meal I've gotten from them has been fantastic - pizza, fish and chips, pasta, etc. They even made a kapsalon for me, a special kebab dish invented in Rotterdam made with a layer of chips, a layer of cheese, a layer of doner meat and a layer of salad. Ask for it! Prices are also very reasonable at Franco's.
Skye Class (SkyeTravels) . 2021-03-26
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Very poor delivery service. 2 Pizzas took 1hr 30 mins to arrive. I live a 6 minutes drive away...pizzas arrived cold. No apology given from both the staff or driver. Disappointed as the pizza tastes good.
Rachel McCaw . 2021-01-09
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Great Burgers and Pizza, Highly recommended
Benek 90 . 2021-01-03
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Absolutely the best pizza in town. Highly recommend it. Its the real deal. Original, authentic pizza made by Italians. Cant get any better. Will be seeing more from me.
Krisztian Goodwin (Arpad88) . 2020-12-23
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Absolutely fantastic pizza and pasta, donner kebabs decent aswell. Very friendly staff
Chris Matthews . 2020-12-10
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Food here is usually brilliant and I think the chefs are great. However, a man on the phone has the worst Customer Service during problems ever. Very rude and dismissive of any issues and when asked for a refund and to cancel the order (which had not yet arrived) I was told it's not a big deal and hung up on. I think that's ridiculous customer service and his attitude has put me off ordering from there again.
Romz . 2020-11-12
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He usado este chippy durante años, y cuando los viejos dueños lo tuvieron (padre e hijo) fue fantástico. Durante el tiempo en que los propietarios de las corrientes tuvieron el chippy, en realidad no ha sido nada malo. Las pizzas eran geniales.Avance rápido hasta esta noche 10/01/20. Pedimos nuestra pizza habitual y palitos de mozzarella. Primero llega media hora después de la ETA, luego descubrimos que la pizza estaba quemada. Así que naturalmente llamé al chippy, quien afirmó que no estaba quemado. Dije que lo retiraría yo mismo, ya que claramente no me creía, a lo que dice que hará otro y luego colgó (toda la razón por la que ordenamos en línea es porque tengo una condición, por lo que no siempre puedo caminar dolor), sin darme la oportunidad de decir que no quiero otro. Así que llegamos allí, él echa un vistazo y dice que no lo llama quemado sino crujiente. Ahora sí, he visto cosas peores, pero pagué por una pizza entera, no una que tenga que comer alrededor de trozos quemados. Toda su actitud fue vergonzosa, ahora no quería una reposición de todos modos, y cuando le dije esto, se negó rotundamente a devolverme mi dinero, diciendo que no estaba tirando la nueva pizza. Ignorando por completo los derechos del consumidor. Así que mientras escribo esto, él tiene tanto la pizza original como la nueva, así como mi dinero, que realmente me robó.Entonces, si estuviera tú, evitaría este chippy como la peste.
DAB0110 . 2020-10-01
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Regularmente compramos algunas pizzas y patatas fritas o pescado / salchichas para la familia y siempre disfrutamos.Pizzas recién hechas y entregadas rápidamente: recogemos si no podemos molestarnos en esperar o pagar la entrega. La margarita de 16 'es una ganga y lo mejor, los aderezos son altos pero tiene sentido con el tamaño de la pizza y eso se obtiene en todas partes. Patatas fritas y pescado fresco de las pescaderías de la calle. Volver a realizar el pedido mañana. ¡No puedo esperar!
hippichic . 2020-09-10
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Pedí una pizza grande con verduras y patatas fritas y pedí que fuera picante. Fue mientras esperaba a que se cocinara la pizza, pensé en lo que acababa de pagar. Volví y pregunté por el precio, ya que la pizza grande costaba 12. Entonces fue 2. 40 para agregar chile a la pizza. Lo que dije que era un poco caro. El propietario dijo que no estaba allí para robar a la gente. Entonces le dije que no estaba contento con este cargo adicional, pero que luego no volvería, así que tuvimos esta discusión antes de que mi pizza estuviera lista. ¡Lo llevé a casa y lo abrí para descubrir que ni siquiera había puesto un aderezo de chile en la pizza! ! Él se habrá enterado de esto mientras empaquetaba mi pizza, ya que yo me estaba quejando en ese momento. . . Espero que el 2. 40 ¡Me robaste porque valió la pena! ?
susiB1970 . 2020-06-27
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La comida aquí es decente, pero ayer esperé dos horas para una entrega con el pedido original que indicaba que sería una hora, telefoneé 15 veces, sin respuesta, finalmente enviaron amigos en el automóvil para rastrear nuestra comida y les dieron un salto del servidor por preguntar dónde en la Tierra estaba nuestra comida. He enviado un correo electrónico desde que solicité las 8 propinas prepagadas y las 2. 50 gastos de envío a reembolsar y se han ignorado debidamente. Pobre.
Kman2525 . 2020-06-21
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Nigh on an hour late for delivery, and no sign of the food, no phone call. We have kids as well so they are less than understanding about a delay like this. Avoid like the plague.
room101studio . 2020-04-18
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Not exaggerating- Waited TWO hours for our food delivery. Still not here! No phone call to explain either.
Funfarrell . 2020-03-06
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Después de haber usado Franco's durante más de 30 años, la calidad siempre fue buena, ¡pero últimamente después de recibir las cenas literalmente a 5 minutos en auto! ¡la calidad ha empeorado constantemente! ¡Esta noche (mi regalo de cumpleaños) pedimos cenas de pescado para la entrega! ¡Pescado congelado con sabor poco cocido y sin sabor y lo que solo se puede describir como pequeños trozos duros de papas frías quemadas! ! ¡De ninguna manera vale la pena el precio de la comida! No estoy exagerando lo malo que es este lugar, y nunca volveré aquí de nuevo! ¡Voy a llamar al gerente o iré a la papilla ya que honestamente esa comida era despreciable! ¡Y normalmente nunca me quejo ni escribo críticas!
Clownhat . 2019-12-17
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Ordered food from here and it was really tasty, I was really impressed with the quality of food for a takeaway. I would recommend
mattsillitoe . 2019-11-05
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Aparecimos aquí para almorzar camino a los jardines botánicos. No hay mucha comida lista 1 pastel 1 hamburguesa 2 salchichas y rebanadas de pizza. Mi marido tomó hamburguesas y un rollo con mantequilla salí sin nada. Dijo que los rollos parecían los de ayer junto con la hamburguesa. Espero que esto no sea lo que esperan que coman los niños de la escuela. No me impresionó.
witchhills . 2019-10-02
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Fui una noche y el lugar estaba muy tranquilo. A pesar de esto, el pescado y las patatas fritas eran muy secos y muy pobres. No pedimos sal, pero las papas estaban especialmente saladas. El pescado en sí era muy blando, no pudimos terminarlo. También tenga en cuenta que la salsa Tartare está preempaquetada y como resultado carece de sabor. En definitiva, no volveré.
oliverlunacharlie . 2019-07-09
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Good place to stop for a quick food.. Tasty and very good customer service. Highly recommended. Francos never let me down.. Briliant pizza.. Great burgers.. Good prices.
pedrococo . 2019-06-04
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Not to pricey, somewhere to sit down and service with a smile. Proper cutlery and decent sized portions too if I remember rightly.
Francis M . 2019-03-19
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We only go there for fish and chips when in the area and it is one of the best I've had in years. Maybe they are trying to cater for too many tastes hence the indifferent reviews but the basic 'chippie' food is fine.
Stockbridge4 . 2019-03-13
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My boyfriend just got home from collecting chips and a pizza. Got settled and opened the pizza box only to stare back at an unsightly burnt 12” pizza. black bottom and black cheese, tasted of pure burnt. Guys not being funny but that’s disgusting, Francos used to be hands down probably the best chippy in Edinburgh and it’s being ruined. Even the sauce was rank on the chips, no wonder you gave us 4 free pickled “by mistake” even they looked like they’d be half eaten!!! Absolutely gutted and raging that my favourite chippy is no longer what it used to be. Feel sorry for Mr Franco and Vinny that loved and cared for this shop
Fiona_tb . 2018-12-02
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Nice staff, affordable price, horrible fish. Legitimately the fish tasted like cardboard. I'm certain the fish had been in the re-heater for about a week. I didn't try them, but the pizzas looked pretty good, so if at a loose end and ordering, I'd play it safe and go for a zar.
christiancD2754DC . 2018-11-29
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Order from here all the time - pizza is great value for money and the staff always really friendly. Arrives quick and hot.
AlexR3707 . 2018-11-14
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You won't find a better pizza at that size at that price in edinburgh. ready to collect when I arrived .
tomasgormley . 2018-11-14
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I used to eat from here all the time. It used to be good but somehow it's rapidly went downhill since sold to another group. Fish doesn't appear fresh. I've been a few times since sold but last time I went in at 11.25pm on a Saturday (They are supposed to be open till midnight) they only had a couple dried out white puddings left and refused to cook up anything. They said they were closing! Before the owner cooked fresh and stayed open till midnight and had great customer service. They would clean up after midnight where this lot seem to clean up and get out the door 1 minute after midnight. The chips are over cooked and their suppers are terrible.
367eddien . 2018-11-09
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My son and I got take away which we picked up , bought 2 Doner Kebabs and a portion of chips. I will give the pale sloppy kebab a 3 out of 10 ! The chips I would have thrown in the bin had I not been so hungry. Can’t really say it was a portion of chips as it was mostly scratchings and refried at that ! Save your money and go anywhere but here !!
Brudella . 2018-09-03
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In my opinion this establishment serves consistently good fish and chips - my regular 'go-to' for a traditional carry out (usually use it once a week). Excellent service with cheery staff.
edinburghkiltie . 2018-08-21
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Almost 2 hours for a pizza that is more expensive than a dominos. Just go to dominos. Tastes fine but not worth the wait.
charles f . 2018-07-25
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I have eaten many a white pudding in my time, and enjoyed them all, but Francos version was so bad that it defies adequate description. Hard on the outside, greasy on the inside, totally overcooked and inedible. The haggis was marginally better but equally poor. The fish and chips were OK but chips soggy. Come on Franco you could do a great deal better.
998stephenc . 2018-06-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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4781 Opinions
Accidentally left my bag in the store and tried to call the branch to ask if it had been handed in, no answer after multiple attempts. As I go to collect the bag, they have closed and locked the doors at 1pm! Without any signage as to why this is, and this is wrong. If they have any reason to close early they must show this
354 Opinions
I bought a large pizza at this place for the first time but unfortunately it was not tasty at all But because I was hungry, I had to finish the pizza to some extent It had a very special bad taste when I ate it, it was as if there were seeds on my tongue I think Domino's pizzas are much better than here But I don't know how the rest of the food tastes, maybe it's delicious, but the pizza was not tasty at all
381 Opinions
Same as others. This place used to be great but most recent order was terrible. Quality was poor, no seasoning whatsoever, missed items from the order, packaging used to be great but now cheap. Can’t understand why you’d put cold drinks in the same bag as hot food resulting with cold food and warm drinks. Still charging exorbitant pricing though for sub par food, quality and service. Avoid
205 Opinions
Good food for good prices, it's a little shop so not much sitting area and seat are high but still nice ( previous owners) (New owners) So it's been around 8 months since the new owners have taken over and I thought they would improve things since they run the ones in Leith. No it's worse. The staff have no clue how to make the correct order. Mistakes every time. Won't be going back, I'll just go to the gyle subway, the standards there have increased. No wonder why it's always dead when you go here.