Purchased a cod supper last night at around 8.30pm. To say we were disappointed is an absolute understatement. Basic requirement is crispy fish and good chips! The chips were anaemic, pale white and undercooked to the point that they literally flopped and broke in half when you picked one up. There were plenty of staff standing about, but little care or attention was given to the food. I presume it was a case of ‘it’s nearly closing time, who cares.’ However, £12+ for an undercooked cod supper is an utter disgrace!
We were so pleased to see a new pizza shop in Bushmills we ignored the reviews (only ever negative ones that post on anything we thought?!) and ordered tonight. Competitively priced, local and not a Dominoes - all plus points. That’s the only positive! Ordered online and we were the first order after opening this evening picking up so there was absolutely no excuse to serve us an underdone, raw in the centre pizza with thick congealed cheese barely melted and with absolutely no colour on it.
Topping ingredients were cheap looking, and the base was so badly stretched it was somewhere between an Italian base and deep pan. Also they had no garlic Mayo available and asked if we would accept one of the other dips instead… took BBQ only as had pre-paid on the app and it was easier to just take something, I wouldn’t have ordered this if I knew garlic Mayo wasn’t available.
The fresh dough balls on the counter look great when you walk in but the pizza that comes out of the ovens are a massive disappointment.
Wish I had taken a photo to attach to this but honestly a supermarket oven pizza would have been better.
Garlic bread was ok, no issues but nothing spectacular either.
This was the first order I have ever driven back to a takeaway to return, and to their credit they refunded the order on the spot. Hopefully not because they are used to doing so!
I seriously hope they get better and manage to stay open as we would love a local pizza shop but we won’t be back soon, sorry!
Longwood Retail Park, Longwood Road, Northern Ireland
Ordered a medium iced caramel latte , a small was set out , usually I would never say anything as I don’t like confrontation but their small is very small and I did pay for a medium, when I said to the worker she didn’t even bother to say sorry or anything there was no customer service she took my cup poured it into a medium cup right infront of me and then just filled the rest of it up with milk. I work in customer service and am aware of hard days etc but that was plain rude and very uncalled for as I was very apologetic when asking if I could get a medium .
151 Hillsborough Road Sprucefield Park, Northern Ireland
I come here quite regularly and it's always terrible but on this occassion it was a complete joke! It was lunchtime so there was a queue to the door which I expected but what a sham. I waited 15 minutes to get served. There seemed to be enough staff but they hadn't a clue what they were doing . There didn't seem to be any sort of system. The customer service was terrible - bordering on rude. The girl on the till should be fired. She was useless and rude. The food hygiene standards are also a joke. Nail varnish, hair hanging everywhere, excess jewellery etc. You need a new manager in this store ASAP
Absolutely terrible, the portion sizes where tiny and at a cost of £8.30 for a rubbery kebab we definitely won't be back, avoid this place at all costs
Order 2 items, I was delivered one correct item on wrong item, I phone them up and the guy came back straight away to collect the wrong item then came back 5mins later with the correct item. I don’t care who are where my food was but it was with another customer who had To open the box , same as I had to to see it was wrong. But to do a simple swap is not hygienic nor is right. The food should be taken back and fresh food made and redelivered to the correct house.
I was offered discount Voucher for the next time (didn’t even get it)…. I asked for a fresh delivery and I was told they were really busy and they didn’t know how long it would be.
I understand mistakes can be made and the young lad was pleasant enough but I do not agree with domino’s policy to collect and swap, people might say they didn’t touch it but you just don’t know.
Entered here at 11:15am and was the only person in the place, yet again it took over 10 minutes to make 2 smoothies. You aren’t even greeted with a hello at the till, they simply look at you. Once smoothies were made I was told there were no lids (I was travelling in a car so this was extremely inconvenient). As a resident of the Arc, this would have been a great place if ran correctly. After giving it chance after chance, I will no longer return. Definitely not somewhere you could run in on your lunch or before work etc - keep in mind numerous staff yet 10 mins or around that for a smoothie - minimum.
63 Main Street, Limavady BT49 0EP Northern Ireland, Northern Ireland
honestly can’t even put in words. i’m traumatised. my friend ordered a basic sandwich as part of the meal deal. Demi then refused to void the order after she was the one that put it wrong. Quite frankly, i was scared for my friends life. Thought the doll was going to jump over the counter and bench slap my friend. Respect the other girl tho who called Demi out in her bs. 😌Not to menwtion the price… wont even say it someone might acc drop dead. I near did at the till. Wouldn’t even DARE ask for a paper bag because all you get with that is a death stare from Demi and another 25p drafted from my pocket.
Unit 45B Outlet Centre Bridgewater Park, Northern Ireland
This establishment has seriously gone downhill. The restaurant wasn't exactly clean and the staff appeared to be overworked and only three on shift. The orders were being sent back by several customers. My order was wrong and clearly something has happened to this establishment. The member of staff behind the counter apologised for the error and delay. Will definitely never return here.
Place should be closed down. Got a fry and half of it was raw. Not cooked at all, just put on plate. Cheeky sour waitresses that don't want to be there. Will never go in again.
Been getting out of here for over a year, was great value, nice food.
Prices have changed, portions wouldn’t fill a whole in your tooth!
Asked for a sausage, literally got “a sausage” not even a few chips!