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399 Opinions in 1 websites
After service what a Joke. We ordered food from the Grimsby & Clee app as we always done at 20 past 6. Food due at 7.30pm. By 7.45 we called the restaurant and was told that they were running late and it would be about half an hour. We accepted this as we know that things can go wrong. However we called again at 8.35 asking for an update. But to be told your food will be with you when it does, also to be told that that are not delivering in the cleethorpes area as from next week. Because it's to far. The food was fantastic as always thumbs up to the chef. But the customer service over the phone was shocking. Would I go again or recommend to our friends. Well the answer would be a big fat NO.!!!
218 Opinions in 1 websites
Toast. We came for The Browns Experience and that is what we got. A Breakfast cooked with our request of options, The Mugs of Tea was Alright and it got drank. Make sure you ask for Toast as confusion was in the Request 'Can we have some Toast with our Breakfast" left us with bread grilled on one side and margarine on the other white none grilled side lol,But Guys we get that you were busy so we say Thank You anyway .
143 Opinions in 1 websites
First visit to Cleethorpes and The fisherman’s Arms pub. We had read the reviews for fish & chips on a Friday. It did not disappoint. Delicious. We will be back. Staff accommodating with my disability. Toilets not easy to use with my disability but it’s a very old building. So understand….Not a lot they can do.
139 Opinions in 1 websites
Arrived after having booked a table earlier. No table ready and looked surprised we had turned up although we were listed on their bookings sheet. Had to wait a while until a table was made ready and a manager found and consulted. Took a while for our order to be taken and the food (Roast Sunday Lunch) was very nice. I attempted to contact one of the serving staff by raising my hand 3 times, there was no response. A person waiting to be served a drink at the bar decided to sit down as he had waited so long for someone to turn up at an empty bar and serve him drinks. I wanted a dessert but no one came to check on us throughout the meal to see if we wanted another drink or dessert. Eventually I gave up and decide not to have one. Interestingly enough a group leaving as we were eating complained to the Chef that the service was very poor but his food was lovely. Seems like a similar experience to ours.
137 Opinions in 1 websites
Having been a regular visitor to Willies for the last 40 years plus I am saddened by the poor service we received yesterday. Generally the staff are OK but one barmaid sporting numerous tattoos took it upon herself to be particularly unpleasant. We tried to order food, OK it was 11:45 and was promptly told by her they weren't taking orders until 12 pm, OK I thought. So at around 3 minutes to 12 I dutifully stood at the bar, 2 people were in the queue in front of me ordering food. When it came to my turn the same girl told me they weren't taking any more orders as they had too many (it was 12:03). How can that be? They supposedly weren't taking orders until 12 pm and I was third in the queue. At this point we decided due to a lack of information we would eat elsewhere. I told the barmaid we were going and wouldn't be returning and she mouthed something along the lines of "God riddance b*tch". Excellent service!! The owner Bill needs to be aware of the behaviour and demeanour of some of his staff as it is turning people away who have been loyal customers for years. I won't be returning until that particular barmaid is removed.