Delivery
Pickup
Outdoor
The best restaurants in Leeds Yorkshire and The Humber
3.097 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
350 Opinions in 1 websites
Staff were friendly a helpful, explaining to my friend (first time in Five Guys) how it all worked and even gave recommendations. Food was great and exactly what we wanted - some good quality food fast and without pointless frills. Sure its pricey but you can taste where the money goes and the staff were cheerier and more helpful than a lot of restaurants in Leeds.
346 Opinions in 2 websites
Ordered food 8.20 confirmed estimated delivery 9pm Called at 9.50. Same message every time so sorry your delivery left 10mins ago. 35 mins later called again. 10.25 pm sorry it will be with you in 10-15 mins error with order/ not the first time this has happened. Be honest you screwed Up . Every time late exactly same message driver left 10 mins ago . To then screw up with order after calling first time to chase them and 10 to 15 mins at 10.24 still not received 1035 I give up. Tbh used to be good here but lately food warm and wrong orders received dont want to call and wait ages for them to correct. Finally arrive 10.50
302 Opinions in 1 websites
Celebrated my mums 80th birthday here with a group of friends. From the moment we booked the staff were nothing but helpful. I arranged for the cake and decorations to be taken up there and the staff were nothing but obliging inc helping me get everything out of the car and into the pub. We were a group of 10 ladies and every single one of us had a lovely meal. The service was good,the staff were friendly and nothing was too much trouble for them even though they were extremely busy. All I can say is thank you to everyone for making my mums special birthday such a lovely experience. No wonder we come back here time and time again. Keep us the fabulous work! Well done team bankhouse 🎂🥂
296 Opinions in 1 websites
Lite in leeds online order , delivered half of the food and the other half they forgot , I talked to Ellie one of the managers who was understanding but didn’t get back to me , then I spoke to Kelsey another manager she was rude with a harsh raised voice , thinking she’s a miss know it all , horrendous attitude towards someone who just wanted answers. Took over 2 weeks to give me back my refund for the food that wasn’t delivered. Won’t be going to this branch any time soon ! No customer care !!
290 Opinions in 2 websites
We had afternoon tea, the food was delicious and fresh. The staff very friendly. We didn’t wait long for them to get a table ready for us. The coffee was nice and refilled. This was a gift voucher we used and glad we came. Pity place isn’t bigger.
268 Opinions in 1 websites
We went for Sunday lunch today . First we ordered garlic bread which came and was sour . We was told it was the garlic that they use . We then waited 50 mins for Sunday lunch . All the veg was frozen , the meats were so fatty and touch and cold . We had no cutlery and no gravy . The pigs in blankets were not cooked . When we told the guy who we think was the owner his comment was I knew you were going to complain . And then went on to say bye . This would have been 16.95 . Never again
255 Opinions in 1 websites
Male member or staff giving us eye contact would not serve us, excuse he gave that they working in ‘sections’ although moving to one side of the bar to other was his section, missing us each time. Eventually got served, took out drinks in a respectable manner and drank outside. Out of the blue a ‘female’ manager came outside, and asked to speak to me, accused me of calling the staff member Racist and asked us to leave after finishing drinks. Neither the male staff member who should have served apologised, he just argued nor the female so called manager apologised. Her attitude was disgusting to say the least, came out and instead of apologising on the staff members behalf or even acknowledging we should have been served before others (who were all white people) she made accusations and assumptions. Definitely not managerial material, a disgrace of an attitude and genuine felt this female member of staff was we being unreasonable. Laughed in my face and then asked me not to point her out. We left abruptly. Security was a young man who if we decided to make matters worse would have been unable to handle the situation. Genuinely the worst bar experience I’ve ever had. The male member of staff just needed to apologise but argued and then the female manager who defiantly is not manager material was just pathetic rather than empathetic. Absolute disgrace of a racist situation that was not handled in a reasonable manner. Wish I got names of these two individuals so I could oust them but the male was a scruffy looking young white male and the female manager was way out of their depth with the attitude of someone who’s entitled. Complained here as well as head office and socials. Genuinely cannot believe the experience we’ve just had. Racism still exists even at drinking establishments. Wow!
247 Opinions in 1 websites
My friends and I had a bottomless brunch here yesterday we had a great time most of the staff attentive special mention to summer. The drinks flowed and we ordered our food but I'm sorry to say the food was a big let down. Two ladies ordered a breakfast and had to send it back because it was cold how that happens I don't know if it's freshly fried🤔another of our party had to ask for another egg because hers was just a yolk🤔she also paid extra for bacon and got 1 slice curled up and cold the rest of us were disappointed as our food was tepid so come on slug your waiting staff are brilliant your kitchen staff not so
231 Opinions in 1 websites
We’ve just been to the art gallery café for lunch we won’t be going back. They sell scones but they’ve run out of jam What kind of business can’t even organise going to the shop and getting a pot of jam. Leeds city council should be ashamed of themselves.