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Outdoor
The best restaurants in Northallerton Central Hambleton Yorkshire and The Humber
50 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

57 Opinions in 2 websites

524 Opinions in 2 websites
We had a fabulous 2 course lunch today. There was 4 in our party and not 1 of us had any complaints. The food and service was perfect. My 90 year old farther in law said it was absolutely brilliant so in other words just like his Mum used to make. Now that is saying something. A comfortable setting for our wedding anniversary lunch. Thank you very much to all the staff on duty this lunchtime. Thursday 20th February.

69 Opinions in 1 websites
Love this place, I personally think it’s the best one in Northallerton, just wish it had a website or even an online menu , I’ve taken pictures of the paper one to put with this review (sorry for any glare)

2220 Opinions in 2 websites
Living in Northallerton we have visited this place a lot. But for a while now the service has been slow and the staff seem to have a lack of training and not of great deal of knowledge. Visiting today on Mothers Day the chap that I assume was the manger for the day, was the only staff behind the bar and did not have the best attitude, very short and sharp in dealing with customers and did not have control of the staff at all. Staff certainly had not leadership or guidance. This I hope is a blip in the pub as it is a cracking pub we have come to for years and the previous manager, an Australian chap certainly had it right.

1899 Opinions in 2 websites
Staff were very polite and helpful. Cannot fault the service. However, the cooked food was lukewarm for both meals and then went cold within minutes due to cold plates. One chicken casserole and the other was pork stroganoff. Obviously we could have asked for it to be reheated but I’m not keen on reheated pork and really it should have been hot to start with; perhaps food thermometers should be kept in the dishes to keep tabs of the temperature. This might have been a one off but disappointing.

402 Opinions in 1 websites
Called in on 2 separate occasions this year for coffee and cake. On each occasion what we wanted was not available. This never used to happen. The place seems a bit rundown and dull. What’s happened to the lovely choice of coffees you used to offer. Even the menu is dull, printed on a flimsy piece of A4. Hope the shop downstairs doesn’t go downhill like the cafe. Service very slow considering most of the tables were empty. Used to call in every Saturday but don’t think we’ll be visiting again until it improves

401 Opinions in 2 websites
Our first time at the Ontano Lounge and we were not disappointed. We had a Nasi Goreng and a Beef Brisket Chilli, both were plentiful and delicious. The staff are friendly, efficient and the service was quick. Certainly a place to return to when in need of lunch and in Northallerton.

259 Opinions in 1 websites
I have been here for the last 3 weeks on business for 2 nights a week, still 3 weeks to go 😀 Lovely welcome by everyone who has been on reception on all my visits, very helpful, friendly and they go that extra mile to help. The rooms I've stayed in so far are ( 2-10 and 31) which were very clean, cosy and well presented with everything you needed, Iron, hairdryer and tea and coffee facilities. The only little issue was the shower door rollers kept coming loose, just life cycle replacement needs attention at some point. I could not fault any of the cleaning at all and that's very rare for me due to being a cleaning trainer for the NHS, hotels, schools and offices for 20 years. I meet some of the cleaning first thing on the morning and they were also very polite and always smiling. The bar area was comfortable, clean, all the staff are friendly and the food in the restaurant-bar is excellent, large portions, presented beautifully and very tasty...... 😋 I didn't have the breakfast , so i can't comment on that... Thank you so much for making me feel welcome, especially when I'm here on my own. I will miss coming here when my business in Northallerton comes to an end 😊