Delivery
Pickup
Outdoor
The best restaurants in Dorridge and Hockley Heath Solihull West Midlands
39 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
13 Opinions in 1 websites
Outstanding pastries, excellent staff, lovely environment. Wouldn’t highly recommend a visit, you will love it - reasonably priced too.
2 Opinions in 1 websites
Love it here! The team are so friendly and can’t do enough to help. We regularly have Saturday breakfast here. They do from full cooked to sandwiches and tea cakes and all is beautifully cooked and great value. The new patio seating means you can enjoy the sun too.
1 Opinions in 1 websites
Popped in out of rain whilst out cycling for a quick coffee (take away only). Very friendly and welcoming staff. Excellent coffee and snacks, highly recommended for cyclists drop in
1328 Opinions in 1 websites
Excellent experience tonight. Greeted straight away and sat by the manager who was friendly and polite. Looked after by Penny. Brilliant service, quick, attentive and made it a very positive evening. We had the butchers block, everything cooked perfectly, wish we had more room for dessert. Highly recommend the marrow bone with brisket!
1317 Opinions in 1 websites
Food was cold had to be sent back took ages to get drink plates were mixed up I got the wrong steak and asked for honey mustard on wedge got vinegeratte, so did my husband , sever dropped plates all over the floor by us,will not be going back again disappointed considering the bill for 6 of us was over £300 , got in touch with the manager. Response was I will make sure staff etc will be given info or words to that effect . Very disappointing Birthday treat for me,
119 Opinions in 1 websites
I went into Nelson’s fish and chip shop last night with my young daughter. I ordered a large doner meat and chips in a tray with the intentions of sharing it with my daughter. I asked for sauce however due to my daughter having an allergy I asked if they could wrap up a small amount separately. I was told no. I explained politely that I didn’t want an extra portion I just wanted a small amount of the portion I had paid for, wrapped up separately. The blonde man who I have since been told is a manager/owner was so rude and refused. Myself and my daughter left without any food and my daughter was very upset and hungry at this point when the manager smiled and sarcastically shouted “have a nice night” as we left. I have worked in hospitality for 15 years and I have never treated a customer this way nor have I ever been treated this way before. I will never return to Nelson’s fish bar and I will advise everyone in the area to avoid due to the rude staff. Also as I walked into the establishment I smiled at the blonde man who decided returning a smile was too hard. All I can say is I hope you are happy with yourself for not accommodating to my daughter’s allergies and left a 9 year old girl hungry and upset. I have been told in the past about the terrible customer service here and unfortunately I had to learn this the hard way myself. DO NOT USE - over priced and rude staff
27 Opinions in 1 websites
The so called manager is an embarrassment, needs training in her customer service skills and management the way she pushes around her own staff
27 Opinions in 1 websites
As a local I often used to pop in here for a cuppa and to meet friends but my most recent experience here was very disappointing. One member of staff made me wait a good few minutes to even acknowledge me at the counter whilst she continued to make a drink for another customer. Once I gave her my order she was sullen and impolite. She then brought the drinks over, having forgotten half of the order (which was hardly difficult as we only ordered 4 items) and then she almost threw the cup of tea at us on the table once it was ready. Then, a whole hour before closing time, we were asked to moved from the rear of the premises to the front (presumably so that staff could start bleaching the floor and get off home on time or early?) and then she went out the back, put her coat on and left. Her customer service skills are very lacking and I won't be returning. Sad really, as pervious to this I have found the staff very friendly.
24 Opinions in 1 websites
We gave a takeaway curry every Saturday night and sit in the restaurant often. Service is brilliant lovely people. The best Indian food we have had for a long time.