The best restaurants serving British food in Dorridge and Hockley Heath Solihull West Midlands

I went into Nelson’s fish and chip shop last night with my young daughter. I ordered a large doner meat and chips in a tray with the intentions of sharing it with my daughter. I asked for sauce however due to my daughter having an allergy I asked if they could wrap up a small amount separately. I was told no. I explained politely that I didn’t want an extra portion I just wanted a small amount of the portion I had paid for, wrapped up separately. The blonde man who I have since been told is a manager/owner was so rude and refused. Myself and my daughter left without any food and my daughter was very upset and hungry at this point when the manager smiled and sarcastically shouted “have a nice night” as we left. I have worked in hospitality for 15 years and I have never treated a customer this way nor have I ever been treated this way before. I will never return to Nelson’s fish bar and I will advise everyone in the area to avoid due to the rude staff. Also as I walked into the establishment I smiled at the blonde man who decided returning a smile was too hard. All I can say is I hope you are happy with yourself for not accommodating to my daughter’s allergies and left a 9 year old girl hungry and upset. I have been told in the past about the terrible customer service here and unfortunately I had to learn this the hard way myself. DO NOT USE - over priced and rude staff

A great dog friendly pub in a lovely location. Food was tasty and the staff were friendly. Not more you can ask for from a pub. Cosy fire for those chilly days

came for remembrance of life 19 of us Excellent food waitress was amazing friendly atmosphere however the owner was rude ! won’t be returning

Ate here for the first time yesterday and it won't be the last. Welcome and service spot on. The food (Two of us had Roast Beef and one Roast Turkey) was served piping hot with a good selection of veg. Lovely starters and afters too. In fact the only slight complaint, from my elderly mother, was "they give you too much" Not a complaint in my book and we wolfed the lot! I recommend you try this local restaurant - please note it's not just for members and everyone is welcome. Why not give it a try?

Fantastic Sunday lunch and a nice pint. Attentive staff. Would definitely return.

Brought my son here for dinner. It was so cosy and warm. We both had the haddock and chips and these were the BEST chips ever. They were proper home cooked chips. The fish was perfectly cooked without too much batter and wasn't greasy at all. My son loved it so much he didn't even put salt and vinegar on his and asked me to write this review! Service was prompt and friendly. Even the toilets smelt nice! Will definitely go again. Well done!

This place is outstanding the lunch menu is brilliant also the food portions are good value for money. Also it nice when your the staff know you which makes the restaurant so much better and friendly. There is one member of staff who is outstanding and that person is Donna m she is a fantastic waitress also makes very smile and always want to back also she takes the time talking to the customers which I find good cause you can always go away feeling happy. I such a shame a shame it closing it doors

Monday evening visit, not too busy yet still had good atmosphere. Received a genuine warm welcome from the staff. Menu choices of starters garlic mushrooms, chicken strips and pork belly bites, all enjoyed. Mains of steak x2, pork belly and mushroom ales pics x 2. All tasty and enjoyed (would say mushroom ales although tasty need more filling). Pear frangipan and salted caramel sundae enjoyed to round off the evening.

awful - waited 35 minutes for a toasted sandwich. worst sandwich - cheese toasted would not eat there again bought chocolate crispy cake - it was rock hard sat at a table which needed cleaning - asked a member of staff to clean it three times - I was ignored