The best restaurants serving British food in Dorridge and Hockley Heath Solihull West Midlands

I went into Nelson’s fish and chip shop last night with my young daughter. I ordered a large doner meat and chips in a tray with the intentions of sharing it with my daughter. I asked for sauce however due to my daughter having an allergy I asked if they could wrap up a small amount separately. I was told no. I explained politely that I didn’t want an extra portion I just wanted a small amount of the portion I had paid for, wrapped up separately. The blonde man who I have since been told is a manager/owner was so rude and refused. Myself and my daughter left without any food and my daughter was very upset and hungry at this point when the manager smiled and sarcastically shouted “have a nice night” as we left. I have worked in hospitality for 15 years and I have never treated a customer this way nor have I ever been treated this way before. I will never return to Nelson’s fish bar and I will advise everyone in the area to avoid due to the rude staff. Also as I walked into the establishment I smiled at the blonde man who decided returning a smile was too hard. All I can say is I hope you are happy with yourself for not accommodating to my daughter’s allergies and left a 9 year old girl hungry and upset. I have been told in the past about the terrible customer service here and unfortunately I had to learn this the hard way myself. DO NOT USE - over priced and rude staff

We had our work Christmas do here last night, large party of 18 or so. We had the Festive menu at £37 per head. We were given the menu to pre-order what each of us wanted, lovely descriptions of the food but no images, and how we were disappointed. Choices were four each of starters, mains and desserts. Starters - Soup, mackerel pate, pork belly or cheese souffle. The mackerel pate option was one piece of french koaf, sliced thinly, with a tablespoonful of mackerel and mayonnaise dumped on top, swimming in a tasteless green juice supposedly horseradish. It was literally two mouthfuls. It was a joke. Mains - Turkey Roast dinner, Beef Wellington, Chestnut Roast, Seafood crumble. I chose the beef wellington, imagining a nice slab of beef surrounded by a pastry crust, with all of the same roasties and veg included in the Turkey dinner, I just prefer Beef to Turkey. The description on the menu was "Pulled beef Wellington slow cooked brisket, wild mushrooms and Parma ham, wrapped in all-butter pastry, duck fat fondant potato, sticky red cabbage, red wine jus. What actually came out was PATHETIC. I attach a phot and you can make your own minds up. Not a slice of beef, but pulled brisket (tasted like tinned stewed steak) in cardboard, sorry, a pie casing the size of a mini steak pie that you boil. and a shaped piece of potato with a harder outside. A drizzle of red cabbage, no parma ham or mushroom in the 'Wellington' (wouldn't have improved it in any way whatsoever) and what was supposed to be a pea puree (teaspoon of) , which looked more like mashed spinach and was again, completely tasteless with a foul texture. I asked where the accompanying vegetables were and was told that there were none, this was the dish. Two mini pie shapes, one of tinned stewed steak and one of potato. That was it. DIS. GUST. INGGGGG. Poorly made, cooked, presented and absolutely no value for money - to the owners of the place - this probably cost about a pound to plate up and was an absolute joke - to call this cuisine of any sort is to hoodwink and con your customers. No sprouts, carrots, parsnips, roast potatoes, yorkshire - How the F is this a Festive Meal??? It was smaller than a child's meal, smaller even than the Soup starter! Beyond pathetic. I had to order a portion of mash and gravy just to be fed. That was the best part of my meal. I feel embarrassed for the staff who had to serve that as a dish and have to deal with the cries of "Are you joking???" and "Where's the vegetables??" Really you should be absolutely ashamed. Servers pleasant but mediocre service, plenty of items requested and forgotten, or a very long time coming, from drinks orders to sides and condiments. Nobody was really working hard until it came to clearing the table and then they couldn't move fast enough. Absolutely stunningly disappointing, can't believe businesses serve courses like that and hope to get away with it. Look at the pictures - disgusting and not value for money. We all went back to the Village and had fast food, chicken and chips from a takeaway bettered this offering and was better value for money. I'm absolutely livid that we chose to come here and ruined our own evening with this deception of a menu. Look at the Turkey dinner pic, bit of a mess presentation-wise but a normal portion, then look at the 'Beef Wellington' offering - that was all you got! Piss poor, ask to see the dish before you order, most of our dishes were small beyond belief except for the Turkey which was spread out to fill a plate. But to have no festive veg of any kind on a Festive Menu item - unbelievable.

I had beer battered fish and chips 😂 it was a plate of fries with a findus frozen fish as big as my lemon wedge . My partner had lamb loin. He hates mint and this was swimming in mint slime and really fatty

Ate here for the first time yesterday and it won't be the last. Welcome and service spot on. The food (Two of us had Roast Beef and one Roast Turkey) was served piping hot with a good selection of veg. Lovely starters and afters too. In fact the only slight complaint, from my elderly mother, was "they give you too much" Not a complaint in my book and we wolfed the lot! I recommend you try this local restaurant - please note it's not just for members and everyone is welcome. Why not give it a try?

Fantastic Sunday lunch and a nice pint. Attentive staff. Would definitely return.

Food was was great, staff friendly as usual love coming here nothing is to much of a hassle for them.

Este lugar es excepcional el menú del almuerzo es brillante también las porciones de comida son una buena relación calidad-precio. También es agradable cuando su personal te conoce, lo que hace que el restaurante sea mucho mejor y amable. Hay un miembro del personal que es excepcional y esa persona es Donna m ella es una camarera fantástica también hace muy sonreír y siempre quiere volver también se toma el tiempo hablando con los clientes que me parece bien porque siempre se puede ir sintiéndose feliz. Me da tanta pena que cierre las puertas

Despite being very busy the staff were attentive and the food and drinks were served promptly. On a cold day, the Drum & Monkey had a warm, welcoming feel about it. I won't hesitate to go again.

Este café de panadería solía ser genial, pero ya no - éramos clientes habituales, pero no más ! estamos cansados y enfermos por el personal de preparación de alimentos que va y viene de la cocina al café para alimentar, acariciar y acariciar a los perros, lo que les permite saltar contra su ropa protectora . En nuestra última visita vi a la empleada regresar a la cocina sin siquiera limpiarse las manos repugnantemente. ¡Definitivamente hay más lugares higiénicos para comer!