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3.5

Based on 995 opinions finded in 1 websites

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Nº 426 in 599 in Solihull

Nº 60 of 85 British in Solihull

CUSTOMERS TALK ABOUT DISHES WITH..sirloinfishcheeseoldlambchocolateprawncoffeesalmonbaconfilletonionmeatladycookedsteakroundribschickensteakssalad
Score
OpinionsNoteTripAdvisor9953.5

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This place is outstanding the lunch menu is brilliant also the food portions are good value for money. Also it nice when your the staff know you which makes the restaurant so much better and friendly. There is one member of staff who is outstanding and that person is Donna m she is a fantastic waitress also makes very smile and always want to back also she takes the time talking to the customers which I find good cause you can always go away feeling happy. I such a shame a shame it closing it doors

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Craig W . 2024-06-27

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As a regular visitor to this restaurant got to say how disappointed we were with both the meals we were served this evening. I ordered the sirloin steak to be cooked medium. When it arrived I've got to say as a former butcher this was the flattest and roundest sirloin I've ever come across and as it was so thin it was well and truly over cooked. Upon turning it over it was cremated . I've seen minute steak cooked better. As for my wife's meal she ordered the salmon with mash. For £17.99 she got a slice of (again over cooked) salmon a dollop of packet mash and a handful of rocket. By the time we got the attention of the waitress the wife had eaten most of hers and I was past hungry. We have notice over the last few months a steady decline in the standard and potion sizes of the meals. Will be a long time before we come here again. One extremely disappointed regular customer now going elsewhere.

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Richard C . 2024-06-23

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Seated, drinks ordered, 20 minutes later still no drinks. Went to bar to collect ourselves. Got our meal after a very long wait, medium well steak was very rare. Sent it back, salad brown, veg soaking in oil, got it back, tasted awful. Left most of meal, waitress asked if all ok and we said no - sorry was the response. Had to go to bar to lay, told manager meal was awful and was told basically it's too late as we have now paid. Complained online with receipt number as requested and 2 weeks on, no response. Never again.

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Da H . 2024-06-07

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Used to be a regular there with my family, but last Saturday, on my birthday, we arrived 15 min later then booked for breakfast and was sent back home hungry. Am no longer going back. They lost a regular customer as clearly showed that they just don't care about customers. Beefeater Solihull- The Plough- Stratford Road

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annabbr . 2024-05-31

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Went to the restaurant on a Sunday at 6.30 and it was completely empty but the person who greeted us at the front told us they were fully booked and he was very rude to people. Will not be returning here

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Byron P . 2024-05-26

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Came for drinks with friends served by Donna she was chatty and friendly will visit again as its on my doorstep. Wish it was dog friendly

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Margery A . 2024-04-04

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Fantastic restaurant for a family friendly meal. Donna (our waitress) was amazing and nothing was too much trouble for her - all the drinks and food orders taken very efficiently and she served all of our drinks and food to the correct person promptly. Chicken wings are a firm family favourite to start!!! Great choice of mains and choice of chips or fries so each meal really seemed personally prepared just for us. We love coming to the Plough and Donna is an absolute credit to the business!!!

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Jamie T . 2024-04-04

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Thursday 4 April 2024 As usual hubby and I had a fantastic meal, served by our favourite waitress Donna. She amazes us with her brilliant memory and the quality of her customer service. She gives a warm and friendly service which makes the dining experience even more enjoyable. Thanks Donna Kind regards Lesley and Keith

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Lesley M . 2024-04-04

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Excellent food and drinks served by Donna with a smile huge pleasure would come again. Pleasant atmosphere food cane very quick and hot.

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Jackie K . 2024-04-04

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Lovely breakfast, quick service which was needed with 4 children to feed, we was waited on by Donna, thanks for a pleasent experience 😀

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Luan D . 2024-04-04

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We had a belated family Easter meal here and the food and service was really good. Donna our waitress was fantastic and friendly, interacting with all the group and taking all of the orders with individual choices of side orders and drinks. We all enjoyed our meals and we will definitely come again!!! Beefeater points offer good rewards too. X

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P4161SRalext . 2024-04-04

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Went today at lunchtime to celebrate a family member’s birthday. We all chose to have the two course meal deal from the lunch menu. Food was lovely and just the right amount for all of us. The restaurant was fairly busy and not many staff but we weren’t in a hurry. Thanks to Donna who served us and did a great job.

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W1942QYgailw . 2024-04-02

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Always great value for money & a good selection of food to choose from We had a lovely breakfast & Donna always makes you feel really welcome. Looking forward to our next visit. Thank you.

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Scenic00436074163 . 2024-04-02

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Rubbish service for an Easter Sunday, not enough staff on. Steak was terrible for £16.99, Sent it back to be replaced but the replacement wasn't much better.

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robert w . 2024-04-02

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Very rude and arrogant service. Not only the staff is unpleasant to customers, but the atmosphere seems to be odd between employees. Every time I come to Beefeeater in Solihull, I leave annoyed. This time, it was definitely the worst experience, and I do not think I will come to the Solihull branch again.

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Agi W . 2024-04-01

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I have never been here for breakfast before but myself and a friend decided to try it out yesterday. The experience was very disappointing. We were greeted and sat down, the waitress said she would be back shortly. She did not leave us any menus so we had to go to another empty table to get one. 10 minutes later she came back to take our order, we said we wanted the £10.99 both continental and hot food breakfast. She went to walk off and I had to ask where we were supposed to get the continental from so she finally advised us. We went to get our continental breakfast and drinks, came back to the table and she brought over our hot meals before we had even had chance to start our other food. The continental food was lacking in choice and the pancakes were stone cold, as if just out of the fridge and there was a large sign next to them saying they were not to go into the toaster. I thought I would try them with some fruit as no maple syrup was available but they were freezing cold and inedible. The cooked breakfast was better but I did order a poached egg and was served a fried egg. There was nobody in sight to speak to regarding this so I just left the incorrect egg. Our waitress looked over several times but never came over, there were piles of plates on several tables and one of the servers was dancing around singing to the music that was playing. In our other ear we had a radio wittering on. We did not expect a quiet breakfast as their were lots of families in, but the families were fine, it was the radio playing music in one ear and the music and a staff member singing in the other ear with different music that spoit it for us. We could have walked out without paying as literally nobody seemed to want our money even when we put our coats on. In the end I walked over and handed over the cash as we had needed to get on with our day. Very average food, messy food area that was not cleaned when we were there, cold pancakes/croissants and no way of heating them up and wrong breakfast. We had a bad experience in the restaurant a couple of months ago with poor service and food and thought we would give the breakfast a try but we won't be back after this experience.

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Catsmother12 . 2024-03-31

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Lovely food and even better service. Well worth the trip every time we have eaten here. We actually pass our local Beefeater to come to Shirley for the service. Donna was wonderful and attentive. Couldn’t have asked for more.

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Samantha T . 2024-03-30

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Great place to eat for a family lunch. Had a fantastic time. Good food and great service from Donna. We will come back again.

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Alvin B . 2024-03-30

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The gammon was well cooked and the service from Donna was wonderful. She was very cheerful. Would definitely come again.

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Gordon T . 2024-03-30

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Great lunch, lovely location and great waitress, Donna was attentive and very helpful 👍. I will definitely come back again

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David B . 2024-03-29

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We are regular visitors as a couple or with friends but our visit with family was not good. We arrived late afternoon and very few people there. Service was slow and food kept on the pass far too long. The children's meals were excellent value but the two rump steak & chips from the day time menu were dry and very disappointing. As it was a birthday meal with family it was awkward to ask for fresh food or actually complain which I would have done if we had been served that meal as a couple. Not sure if was lack of staff, inexperienced staff or generally quality of food but no intentio of returning with a party of friends or family.

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JeanChris39 . 2024-03-03

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Lovely meal tonight the steak was cooked perfectly and the staff are very friendly. Always really enjoy this lovely pub.

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654katrinar . 2024-02-07

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Took the family for breakfast the weekend and it was throughly enjoyed by all especially the hash browns! sat near the kitchen could hear the cook singing thought that was nice to know they enjoy their job looking to book to go for breakfast for Mother’s Day!

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Leigh M . 2024-02-05

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I have been to this Beefeater on many occasions and had excellent food and service. It was my first visit this year and things have really gone downhill since my last visit in December. Myself and a friend were shown to a table and the waitress asked what drinks we wanted as we were walking to our table before being seated. We had our food orders taken and I was asked if I wanted garlic bread with my main meal for an additional cost, I said no but this was on my plate and charged for. The starters were awful we had very overcooked mushrooms in batter that shattered when touched. We ate what we could as our waitress was less than friendly and we didnt want to cause a problem. The mains came and as I said I had the garlic bread I had not ordered plus a side salad that was included in the cost, but it was a half empty bowl which looked liked someone had returned it previously. I really hope this was not the case and left most of it (but regret eating any of it in hindsight), plus the bowl looked dirty near the top. My butternut squash lasagne was piping hot but it was teaming with cheese, literally so much it was unbearable. My friends Gammon and chips was adequate but not to the usual standard. We decided to have dessert and our waitress came over to take our plates and asked if we wanted to order, we said yes please, she said she would be back in a minute, then went through a door and came out about a minute later with her coat and bag and walked straight out of the door. Another waitress came about 10 minutes later and asked if we wanted to order desserts now so we declined and asked for the bill. All in all a very disappointing experience, we really wont be rushing back again after this experience. Don't waste your money eating here, there are lots of places to eat nearby that are of a much better standard.

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Catsmother12 . 2024-02-05

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Great food, great service, we were well looked after by the whole team. 2 of us are gluten free, we always get good food choices, & I could use my blue light card. I'd definitely recommend going here for a meal 😋

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Cheryl G . 2024-02-04

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Table booked for 2.30pm . Waited for 10 minutes to even gain attention of waiting staff . Eventually was greeted by what seemed manager whose attitude was disgusting, she spoke in acronyms about tables of 8 and that we would have to wait 50 minutes for meals . When challenged she said not her fault, it was the computers and if we have a problem take it up with the booking system . She constantly undermined me calling me sweet . I was with elderly parents , she didn’t give a dsmn that we were going to leave . I will not be recommending or returning there as service was disgraceful . Ironically if she had have been welcoming it may have changed our decision . We ended up driving all over to find a restaurant with elderly parents . This is the reason I book Very disappointed

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Joanne S . 2024-02-04

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I stay at Premier Inn a lot on business. This Beefeater is by far the friendliest place in the chain I have ever experienced. This is in no short measure due to a young lady called Abbie, she must have a lasso because she appears to keep the few staff focused and run the place single handed whilst keeping all of the customers happy. She is an absolute credit to the organisation. The world and the hospitality industry needs more Abbie’s.

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nigelsolsby . 2024-01-16

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We ate here as it was linked to the premier inn we were staying at next door. The staff were polite and helpful and our orders were taken quickly. The food was tasty and portions were good. The brownie was amazing. Having eaten at chain restaurants before we we’re pleasantly surprised by this one.

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cinders2872 . 2024-01-15

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Booked a table for 10 for a family meal following my Mother's funeral. Some of the chairs were grubby and stained so we exchanged them with a nearby table. The waiting staff were poor, getting various items wrong or missing items out and not particularly pleasant. There was also a very 'loud' lady who came over once or twice I believe to ask if everything was OK and mess around with the exit door. We waited quite a long time for our order considering that the restaurant was basically empty. The prices charged here for very basic and unappealing fodder are ridiculous but we had no choice at this point to go someplace else. Considering the occasion, I am of the belief that the staff may have been more engaging and willing to help. All those that we encountered appeared bored, demotivated and uncaring and the 'loud' lady would be better suited in a working men's club. All of us agreed that none of us would visit this place again and we all left completely underwhelmed with both the 'service' and the food quality, taste and presentation. Definitely there is work to be done here.

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samgreen82 . 2024-01-11

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Ate here New years eve with my family whilst visiting from Spain.. our service lady was Mia she was very friendly, polite, attentive, helpful service with a smile. Restaurant was busy do slight delay but Mia did apologise.. very happy with our service today.

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Scenic801734 . 2023-12-31

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The service to table is poor. 5 in group only Appeared under staffed on waiting. Meal not value for money. Far better value and service at other food establishments. Certainly wont re-visit again. It was a mid afternoon booking.

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664rogero . 2023-12-28

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Absolutely shocking burger - the Baconeater looks nothing like the picture, was not presented well and came as a burger with chips and nothing else? Had to ask for the coleslaw and the sauce never came? If you want a TASTY value burger pop over the road to Maccie Ds half the price, bigger, better by far !!!! Avoid disappointment go else where.

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Quest33197137148 . 2023-12-20

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Avoid particularly with young kids food took nearly an hour to come out despite restaurant having hardly any tables. Hardly any staff no thank you when leaving. Kitchen staff standing around talking needs some improvement. Tables not clean

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lW1325ZC . 2023-12-17

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I wish I had read the reviews before I had booked. This used to be a lovely venue serving a varied menu with excellent service but that was before Beefeater decided to become a "steak house". As my mum lives locally and this used to be a favourite venue of my parents when my dad was alive I thought it would be a nice tea time treat. The car park was very full but it became apparent this must be Premier Inn guests. Disabled bays are at the front near the main entrance however if you do not know they are there you would never find them due to very poor marking and lighting. It actually feels hazardous when parking and then alighting a wheelchair user. We arrived at 5:15 and the place was pretty empty. The manageress and a member of staff were chatting by the pass while we stood waiting to be seated, after a few minutes she gave us her attention. Where we sat there was a pile of crumbs on the floor around the table but as my mum cannot see well I decided to not mention this. The waitress who served us was cheerful and pleasant and took our drinks order. The menu is very limited in choice if you don't want a steak even for my mum who is a meat eater. More limited if you are pescatarian of vegetarian and abhor fake meat. The waitress came to take our order and apologised for the delay in our drinks coming due to my ordering bellini and the need to open something (not sure if it was the peach puree or the fizz). My mum ordered the breaded mushrooms to start and the gammon with egg and pineapple served with chips and peas for her main. I ordered the calamari to start and the highlighted prawn and vegetable skewer which comes with salad, flatbread and fries. We also ordered a side of onion rings to share. Our starters came soon enough. Presentation on the mushrooms sadly lacking. a pile of breaded mushrooms on a plate and a dip. No garnish, nothing. However mushrooms were hot and my mum enjoyed them. The calamari however was as tough as old boots and nothing like calamari you would have had anywhere else. This should be a succculent dish served with an aioli but instead is served with chillies both on the calamari and in the sauce. I ate it but wouldn't have it again. We then waited an age for our mains. We were at a table at the front near the kitchen. I saw our onion rings sitting on the pass for a while, I also saw my prawn skewer being plated on the pass. The fascinating thing is the kitchen staff (no chef present, these are all guys who know how to fry food and assemble things) spent more time looking at the screens they were reading the orders from than actually looking at the food. There was no co-ordination or urgency seen like you would expect in a kitchen. Sadly many plates seemed to sit on the pass for ages waiting for service. I work in IT and appreciate the digital age however with no system to tell a member of waiting staff when food is ready there is a clear disconnect in service. I actually watched staff including the manageress paying more attention to polishing cutlery while food sat on the pass waiting to be served. My mum's food was obviously cooked after mine and once done we were served. I took one bite out of a prawn that was luke warm and advised the waitress my food wasn't hot and the onion rings had sat on the pass for 15 minutes. She took both plates away. They were back in minutes. I can only assume the onion rings were refried to warm the up and as for the skewer the prawn I had bitten had been replaced but it was no warmer. I gave in and ate it. The prawns looked lovely like they should have been juicy and succulent however they were also as tough as old boots. The warmest thing on the plate was the chips. The flatbread was like cardboard. The best thing on the plate was the salad. My mum's gammon was thick and overcooked and also tough. I struggled to find the waitress to pay the bill. I asked both a passing waitress and the manageress as they walked past and clearly neither heard me. Eventually I walked up to the till. Our waitress finally brought the bill. When asked how everything was I expressed how disappointing it was. I probably should have complained to the manageress but it really felt like no one cared or understood what a good ingredient was or how it should be cooked. The prawn skewer was almost £20. Daylight robbery comes to mind. I can only think the way the Plough still survives today is by buying cheap ingredients and not caring about how they are cooked or presented. We will not be returning and it is really sad to see how shabby the interior is with patching on seats. In need of a refurb and an complete overhaul as a venue and Beefeater menu planners need a rethink!!!

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Rhiannon F . 2023-12-02

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I visited with a friend for the Christmas Festive Menu. I was a bit worried it may not be good after the previous reviews but we had a lovely meal. The main meal (we chose the Turkey Roast) was very tasty and the portions were a very decent size. Our waitress Donna was very helpful and friendly and although it was quite busy, we were looked after and did not have a long wait between courses.

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Catsmother12 . 2023-12-02

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Went for a family meal. And food and service were excellent. We all had steak, and it was cooked perfectly, all four steaks. Donna, our waitress, was excellent, and even though she was very busy, she served us with a smile and was very friendly without being intrusive. She made sure we had everything we needed. She made the experience very welcoming, and we will be back to the plough soon.

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carolmY120DC . 2023-11-30

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My daughter & I had a really lovely time. Alison, our waitress was very friendly & helpful, welcoming too. We have to say, the manageress there & the other waitress we spoke to & served us at times, were very friendly & welcoming. The food was exceptional, we had the festive menu, well worth having. All in all, a great Beefeater to go to if up this way. We live in Kent & would definitely visit The Plough again when we're up this way again.... definitely ☺️

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Curious34167487884 . 2023-11-27

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Waited nearly an hour for mains only to be told 1 was not done and would be 10 to 15 mins Not acceptable service Would give zero of possible Its always been the same here no improvement in 15 years

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Roam68707124297 . 2023-11-26

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After positive feedback from a friend we thought we'd give the plough another go. The customer service was the worst we've ever experienced and I'm not exaggerating. We complained about the rude service which was pointless. The menu is very small and not much to pick from. If you have booked for Christmas Dinner please don't expect a decent dinner. I think they'll have better at Weatherspoons or in a prison. The veg was hard, stuffing what you used to have at school, pre cooked and warmed up turkey slices and hard veg. £70 for 2 adults and 2 children, avoid, avoid, avoid

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Victoria c . 2023-11-22

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Dreadful service. Sooooooo slow. We were exhausted after an early morning start, a full day of work at the NEC,so as we were staying at the premier inn, we went to the beefeater for quickness and convenience . Big mistake, not only was the service slow my food had obviously been sat under the heat lamps, as the salad garnish and coleslaw were hot. the chicken was snivelled and dry, any sign of the ‘melt’ had disappeared. Just a badly cooked piece of chicken with a shrivelled up bit of bacon on the top. My partner said his chicken and ribs were ok. But when he complained he didn’t get his extra sauce he had ordered, a grumpy woman said , the extra sauce only came with he chicken and ribs combo, which was hat he had in front of him. They did well on the drinks as we managed 3 drinks in the time we were waiting and even they were slow. We are here for 4 nights and we don’t be eating in there again. Worse then Wetherspoons at double the price.

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Fatgranjan . 2023-11-16

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The service is so unbelievably slow! The restaurant is never particularly busy early evenings. But they only ever seem to have 3 staff on. The menu also needs a revamp! If it’s not fried, it’s not on the menu. And all the side choices are chips, chips or guess what…CHIPS!

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Jim H . 2023-11-13

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Ordered Sunday lunch was told it was only Turkey available now which was fine. Service was poor over an hours wait. Asked twice if my daughter could have colouring in sheet and crayons as wasn't automatically given it. All the vegetables were hard, roast potatoes looked a day old and no where enough gravy had already asked for extra but had to ask again. Don't know what has happened as I used to really like it her. I definitely will not be going back.

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angelasX3741WA . 2023-11-12

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Visited The Plough for early evening dinner with our 2 year old Grandson we lovely meals and our Grandson had his pizza with beans peas and some pigs in blankets he very much enjoyed the experience the staff were very helpful and understanding well worth a visit.

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Keith C . 2023-11-12

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What a rude woman running this establishment......as a walk in staying in the hotel I walked into a less than half empty pub / restaurant and was told absolutely no tables not even offered a table in the pub part she just walked off after being abrupt....I know beefeater do food In pub part she just couldn't be bothered.......needs retraining or sacking .........

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simonfU9809ZN . 2023-11-11

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Went in for a drink on Friday and was served on Sunday! If you have all the time in the world give it a try.

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Clare W . 2023-11-10

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Excellent Half Chicken grilled meal. Great service by Donna who we found very pleasant and helpful. We shall definitely visit again very soon.

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Ray S . 2023-11-05

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The staff said they busy but lots of tables.Also I said to the waitress been busy got ignored by her. Then I ordered double crunch wings and they was normal wings.also the waitress was not happy then I ordered a double chicken burger with bacon...

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Craig W . 2023-10-27

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Shocking food! I rarely leave reviews but was so utterly disappointed with the food at this place. I had an evening meal with my kids last night and breakfast today after staying at the premier inn. My half chicken last night looked boiled, the skin...

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nataliekane1982 . 2023-10-25

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Probably the best steak meal I have had for a long time. The sirloin steak was cooked to my liking and was very tasty. The chips were excellent. Service was also ecellent, though it has to be said that the restaurant was not busy. My...

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David95 . 2023-10-20

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We visited the Plough for an anniversary dinner. We chose this location because we had a voucher . However service was extremely slow and the food was not up to standard. We arrived at 7pm and were seated immediately. We had to wait quite some...

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AngieIMoore . 2023-10-20

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Regular visitors and always a good meal exactly what we asked for, as always good service despite being very busy (Friday night) We had a voucher for 40% off and I suspect so did many of the other guests. Plenty of room between the tables...

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JeanChris39 . 2023-10-19

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Visited on Friday night with family after we had been to a funeral, We are local, but 2 of our party were hotel guests who were visiting for the funeral. We had a drink in the bar before heading to the restaurant where we had...

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Carla M . 2023-10-17

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Awfully bad service. Arrived at 9:15 am for breakfast. Took our order at 10:00am. By 10:50am we was still waiting. In the end we got up and walked out. No apology at all.

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Yokibear1965 . 2023-10-14

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In one word DREADFUL! It took nearly 30 minutes before our order was even taken. The food arrived an our and 35 minutes after we sat down. No apologies at all. Our voices were nearly drowned by the loud music from the speakers above us...

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John I . 2023-10-02

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Well, our family of 7 went last Sunday, we have been several times to this venue, but it must be said that whilst the service was first class, the food did not match, tasteless steak & slightly over cooked.Starters were good as were the desserts....

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David P . 2023-09-20

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Booked a table for 2 at 6.30pm. The food arrived at 7.50pm!😡no apology. The onion ring side had obviously been forgotten as there was another 7 minute wait for that to arrive. The actual food was ok but the service diabolical. I realise the staff...

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Kim L . 2023-09-01

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Hi me and my partner visited we both had steaks they was lovely we was looked after by our waiter hi think her name is donna she couldn't do enough for us she was a very delightful lady thank you donna making our stay unforgettable

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Mobile64004019767 . 2023-08-25

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We decided to go for breakfast at the Plough, Solihull. We had cereals and a full English breakfast. The breakfast was excellent, everything was cooked perfectly, nice and hot. Donna, our waitress, served us and looked after all the restaurant. She was unbelievable, took orders...

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carolmY120DC . 2023-08-25

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We visited this restaurant as a family group of 9 people. We were fortunate to have a 50% off mains voucher with us. We enjoyed our meal and presented the voucher. When we arrived home we realised that the 50% discount had not applied to...

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MF-Swindon . 2023-08-20

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We were on a trip for the day to Solohull from South Wales and decided to book a Sunday lunch at The Plough. We were welcomed and taken to our table by Donna who also served us. She was an absolute gem! Very friendly and...

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separry8 . 2023-08-13

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The tables were empty but for being fancy they said to stay to check. They took too much time to serve the food. But the food and waitress’s behaviour was good.

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pouyamoghadam . 2023-08-07

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Lunch with a mate. Great service from Donna. The 5oz Gammon steak just the right amount along with fluffy steak chips and tender garden peas.

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RoyalWarwickshire . 2023-08-01

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The food and service were absolutely great. One of our party has additional needs and the staff were very flexible and caring about this. We all had a very good experience and I would recommend the Plough very highly. Warm thanks to Abbey our waitress...

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Caroline P . 2023-07-24

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We’ve been stopping in the premier inn as we have been to the Solihull summer festival Came back last night around 9.15pm and tried to get food but was told kitchen had closed We then went for breakfast this morning and the service was appalling...

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garethm706 . 2023-07-23

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The food was excellent, cod and salmon, not overcooked, just how we liked it. The service by Donna was brilliant, nothing was too much trouble, and she was very friendly and helpful. She kept an eye on our drinks, and we were asked if we...

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carolmY120DC . 2023-07-13

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Had a lovely meal at the plough. Despite it being busy Abbey made sure my husband and I had everything we needed. Such a lovely polite young lady! Gave great recommendations, both our meals were amazing, my husband especially loved his sirloin thanks to the...

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Paula A . 2023-06-29

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Not the best beefeater I’ve been to , waited quite a while for the starters to come out about 30 mins . Service ok … I don’t like the fact the waitress or manager are allowed to wear there long hair down and kept flicking...

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Z8679WBjaneb . 2023-06-29

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We have used this pub for several years and it is getting worse and worse each time we visit. The staff are rude and clearly dont want to be there, the food quality is terrible and the bar staff spend more time hiding from the...

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Matt J . 2023-06-26

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We came as a group of 7 for my daughters’s birthday and she ordered Macaroni Cheese. However when it arrived, it had a lot of vegetables in and tasted more like cauliflower cheese. We had to order another kids meal as she refused to eat...

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ben-gin-ear . 2023-06-02

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Thank you to Donna, Hannah & Sam for a great bank holiday. The mixed grill I had was the best I've ever tasted & nothing was to much trouble for them as I asked for a few changes to the menu & it was no...

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Skuddie . 2023-05-30

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Early evening we visited the restaurant for a meal but we were told that unless we are booked there was no table available even if we ate in the bar as they had only 2 chefs working. The restaurant was empty at this time. Yes...

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Lynda B . 2023-05-26

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Had a table booked for 6:30 and when I arrived I was told that they were still clearing tables and there would be a 15-20 min delay. 30 mins later I was called from the bar and seated, only to wait another 20 mins before...

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Kevin D . 2023-05-24

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Went to the Plough for a Birthday meal for my brother in law. All our meals were delicious, cooked to perfection. Donna, our waitress was excellent, checking everything was OK, with our meals, and asking if we needed more drinks when needed. Donna was very...

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carolmY120DC . 2023-05-19

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Excellent service received from Brooke, very friendly staff throughout the establishment. Thankyou for a lovely evening.

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Quest796282 . 2023-05-17

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Wow totally impressed! Can not recommend this place enough! We were staying at the Premier Inn and went here for our evening meal and then breakfast the following morning. When we got there in the evening the manager noticed I was having a hot flush...

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Roam42370345790 . 2023-05-12

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We spent 3 nights at the premier inn on site. We had breakfast each morning and I was very impressed when Hannah suggested making some porridge for my one year old as he was being a bit fussy with food. I wasn’t aware they had...

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sarahannewatson21 . 2023-05-08

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Superb evening/morning service supervised by the excellent Hannah. Her friendly involvement with all the customers ensured that all their needs were met. Within seconds of arriving, Hannah displayed the sense of humour side of her personality and certainly made us feel at home. For our...

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TheTongster . 2023-05-02

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I visited here with my friend on a Monday afternoon. When we arrived the restaurant looked nice and quiet but for some reason we were seated right next to a man who was a single diner and was playing you tube videos out loud for...

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Catsmother12 . 2023-04-11

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Just returned from Easter Sunday lunch at The Plough. It was absolutely delicious. Prawn cocktail (always a good choice there, although all of the starters are lovely) and then the most beautiful roast lamb lunch. The meat was succulent, melted in the mouth and there...

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susancU4410KC . 2023-04-09

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We have just come back from a really good dinner for two! We do go fairly often as it is very local, and we have had a couple of not so great meals, but this evening the food was really good! I am on a...

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helenlr . 2023-04-06

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First time in a Beefeater since the 1990s and was very pleasantly surprised. The menu was standard hearty grill. Dinner was really tasty and BIG! But as is often the case the experience was made so much more enjoyable by the waitresses, Alison and Sophie,...

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Neil D . 2023-04-06

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I came alone with my 2 daughters aged 9 and 12. My waitress Alison was just lovely - she was friendly and polite and really helpful and attentive. She made the whole evening to be honest. Thank you Alison ☺️

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Caroline W . 2023-04-06

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Great food great atmosphere staff very friendly would come again Value for money Also felt relaxed.

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Sophirwa . 2023-04-06

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We are here for a few days to visit family & booked in for dinner. We were served by Brooke & had lovely food & great service. Smiley face all round. :-)

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heatherpX5880PP . 2023-04-03

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Was served by abbey, who was very pleasent despite me being in a phone call. Had the pie and mash followed by apple pie. Abbey was friendly and welcoming and the food was delicious.

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L4589USleec . 2023-03-28

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Dreadful steak dry and thin thank god for the packet peppercorn sauce Salmon and chips no salad or veg awful

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Sue H . 2023-03-24

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Came here for Mothers Day lunch and was so disappointed having had the worst Sunday roast I have ever had. Had the roast lamb dinner and was served 2 tiny strips of cold fat with virtually no meat visible. Completely inedible. 2 of our meals...

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JulieHs15 . 2023-03-19

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Excellent service this morning, the manager was on her own until the next person came in and she did a fantastic job, great choice of food on the buffet and cooked breakfast came out hot and fresh, thank you!

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helen359560 . 2023-03-02

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Just back from a family meal at The Plough, Solihull and it was such an awful experience I felt compelled to write this review to save other families from wasting their money. Not been in a couple of years and remembered why! Was only enticed...

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Chris M . 2023-02-04

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The restaurant was good and the food was generally fine, visited this restaurant on many occasions and generally have been pleased to eat here. On our visit today we found it to be good with one exception that around 10:00 pm it was very obvious...

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alan d . 2023-01-13

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We visit here often and we are served by Donna and always receive spot on service. Today we visited with our family of 16 for our sons birthday and Donna made sure everyone was looked after, no one was without and drink and all meals...

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Erinp080119 . 2023-01-08

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My Audi went into “Limp mode” nearby late on my drive back from London to Lancashire. I crawled into the car park and parked up. The following day I got breakfast which was lovely and contacted my recovery who said it was going to be...

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Eva083 . 2023-01-05

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Came here for dinner yesterday and it is always lovely to see how welcoming the team are, they genuinely care about their guests and tend to create conversation even when it is busy! The Steaks were cooked perfectly and our meals always come out fresh...

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helen359560 . 2023-01-05

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Staff were very busy and we waited a while for our main course. Food was lovely and the waitress Abbey was very helpful, friendly and professional. We were however, told they needed the table back at 3, which we knew prior but as there had...

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B4460MTkarenm . 2022-12-26

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First time visiting The plough Thoroughly good service by all staff very attentive to our needs. Food was very good standard Evening and Breakfast. Highly recommend

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E1039QQlynnes . 2022-12-18

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We had a lovely meal, I had the Christmas roast dinner, it was delicious, best I have had in a restaurant. Asked for extra gravy from our waitress Donna and she brought it to us straight away. My husband had fish, and was cooked just...

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carolmY120DC . 2022-12-10

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I came last week with my husband as we hadn’t been since before Covid and I honestly can’t fault the place. Service from Alison was great, very attentive and we had the Smothered Chicken and Mixed Grill, both cooked to our liking. Only thing we...

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helen359560 . 2022-12-01

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Title says it all really. Trying to get a drink at the bar before and after the meal was a chore as most of the time there was no one there. While I was waiting someone else came in who must be a regular or...

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Mez1963 . 2022-11-02

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While staying in the premier inn I thought I would give the beefeater a try , was so surprised by my visit. Friendly staff always looked happy while doing there jobs and lovely food , actually felt like they wanted me there.

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Jean H . 2022-10-26

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Great food n service waitress n emma kept asking if all ok , lovely atmosphere would recommend n return

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amandamE6442HU . 2022-10-23

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