The Pump House in Solihull

came in for fish +chips..had to send back after 20minutes wait as cold, smelled off..when return with food slow to clear table. When eating all I heard was swearing /cursing... NEVER AGAIN

Great prices for brekkie. Quick service!

Good beer good price good service.just lately absolutely great,pint of good bitter for £1.99. absolutely wonderful

There were flies flies flying around the table, and they kept landing on the table opposite, and at one point, the fly landed on my straw, which put me off my drink 🪰. There were quite a few, but I couldn't take a picture of it .

I tried the salad and tbh it was lovely

I don't know why this place is rated so low, this is one of the best Whetherspoons I've been to. It's light because of high ceilings. The staff are always friendly and the food is good for the money. I often visit here with my family and always come away happy.

You know what you're going to get in a spoons... Cheap priced food and drink. Some great draft beers on tap and regular offers throughout the week. Sadly, as with a lot of weatnerspoons, the lack of licences means there's no music or entertainment and so they can often feel a bit flat.

Had mixed grill for lunch...meat portions .... tiny. Compared to what they used to be..... no egg? Very disappointed

3 staff behind the bar, 2 totally oblivious to customers waiting to be served, when I actually got severed after 15 minutes!! The young lady was completely rude then proceeded to throw my change on the bar, clearly this member of staff would benefit from a customer training course….. meanwhile the manager was clearing tables and wiping floors someone needs to give their head a wobble and sort this establishment out….. otherwise this would be a pleasure to frequent.7

Popped in for a few drinks and a bite to eat. Long waiting time at bar only 2 staff serving and 1 other serving what looked like app orders. The place could do with a deep clean, dust everywhere. The atmosphere itself is good, with good vibes from the locals. The food came out piping hot no complaints, the staff also very pleasant but rushed off there feet, may be as it's a bank holiday.

Great atmosphere, a whizz of aroma every time the upstairs toilet doors open. Overall, it is recommended. Free refill for tea and coffee and alcohol drinks are affordable.

Family friendly Good menu choices

This is a nice modern pub that's part of a larger shopping complex. It sits on the main road and has a large welcoming patio in the front. That's what attracted us to it... We shared some fish & chips, but were mostly there for the cold beer outside on a sunny day. They seem quite busy l, but service at the bar was good. There was no table service. There usually is no table service in a pub.

As wetherspoons always is. I love them. Good food. Good beers and cocktails.

Pretty rammed and chaotic, big opened plan area inside seating area out the front, alright for a few before heading out on a night out

Had a meal this evening 12/07/2024. The gammon was so burnt and dry that even the steak knife that was supplied could not cut through it..I did pass on feedback to a staff member. He apologised...I have eaten here before and had no issues so was surprised at how bad the quality of cooking was this evening.

Had a bad meal, and staff was lovely refunded.

Didn't bother to eat here place was filthy stains on chairs dirty plates ect on vacant tables put us right off won't bother again

Listed on Friday pm, brilliant customer service, food came very fast was piping hot really enjoyed it, manager on duty was very welcoming and friendly and couldn't do enough for us thi k her name was claire, first time visiting, what a brilliant experience,, credit to the company will be back thanks you team

Friendly staff....lively place....Great food....Nice atmosphere

Best Weatherspoon pub I've been to.

Nice food good presentation friendly and service with a smile 😃

Just went for a drink. It's a Spoons and you get what you expect at a fair price.

It is a really nice pub to go into. It's very reasonably priced, and the service was good and the staff were friendly and efficient. I would have liked my food to be warmer, but that is my only criticism. I would definitely go there again.

Great value it’s usually busy here service is good food is good for the price

Amazing spoons. Tom the manager was very accommodating

Lovely food quick service and pleasant staff , would recommend

Great efficient staff. Good choice of well served ales. Not eaten here - menu looks standard pub fayre at reasonable cost. Depending on time of day atmosphere (while always interesting) will vary.

Great place ,especially outside in the sun

Early morning meeting place, staff friendly

A horrible place! On Saturday evening while minding our own business, having one drink, we got harassed and ultimately physically attacked by a drunk guy. No security to be seen. The manager told us later, quite happily and careless, that the guy has already been kicked out twice that day. WHY WAS HE BACK IN THEN?! This is negligence, you are responsible for the safety of your customers! That was an unpleasant reminder of why we never usually go to a Wetherspoons.

this place is great if you want to take your own food and drink into, the management turn a blind eye. also it ok to vape in there, management turn a blind eye, can also play gaming machines at any age

Service at the bar is excellent from all staff. Only problem with food is the chips a bit hit and miss mostly luke warm however last visit the bar staff ensured they were hot. Visit on Sunday afternoons and acknowledge the friendly regulars. Enjoy the southern fried wraps.

Great place to chill Food doesn't cost the earth

Standard Wetherspoons affair. Clean, busy, well maintained beer and good, dependable food served for the money spent. Those who don’t like Wetherspoons will not be convinced and those that do will be able to take something from it that they were expecting. Well done to the staff for making a great place.

Make sure you check the cleanliness of your cutlery. However, all told, a nice place

Nice food good price popular nice pint sonne food with mrs bit of shopping

4 stars as it's cheap beer and spirits, plus a large place so pretty good chance for a table. No TV's though so good for social not for sports. Food pretty standard pub grub. Parking at Margate Asda unlimited after 3pm. Or opposite side of Stratford Rd.

Great selection of beers at a great value Not had the opportunity to eat here

Nice food. A good place to go after shopping

perfection - no music - no TVs showing mindless sport.

First time visiting this Wetherspoons,arrived @ 10am lots of people there already had a lovely reasonably priced breakfast with as many cups of hot drinks that I wanted (2 was plenty)

Always a pleasure to visit although can be busy at times

it was nice , cheap and simple .

Great wetherspoons in Shirley. Never have any problems.

Great for a less expensive drink and food. No frills just good pub grub 😀

Food wasn't too bad. Service very poor. Staff don't seem interested at all. Place appears run down of late. Tables not cleaned and littered with previous customers empty glasses and plates. Maybe should be renamed The Dumphouse. Come on management get your act together.

Food seved cold wont be coming here again

Now! Finally a place to enjoy a couple Carlins and some pax of crips. It was bustling and warm. The staff were lovely. The locals were all shapes and sizes but had plenty to say. I just sat back, nodded and supped up, just a perfect morning in shirl. The only point I would make is that the toilets are 100 miles away and up 3 million steps. I worked out its quicker to go in nandos toilets. Fantastic people and staff, lovely prices. Great place

Not your advantage witherspoon pub

Was a nice witherspoons experience

As weather spoons go this was pretty decent tbh

Good value for money breakfast, quick service too.

Very friendly team who are also very helpful too. Great value food and a very warm cosy atmosphere

1st time visiting this establishment with friends. Service and atmosphere were great.

emma was horribly rude to me and my friend, all we wanted was plastic cups and she kicked off with us disgusting behaviour from a manager, we wanted to leave our drinks behind the bar due to the increased spiking she was hostile and outright refused, refused to give her name and we had to seek upon floor staff security tom he was extremely helpful

Typical wetherspoons experience, cheap and cheerful.

We had breakfast here yesterday about 11.00 am. Absolutely disgusting will never eat here again. My breakfast came out stone cold. I asked for it to be warmed up please & was waiting 30 minutes? Again not much better. No butter or mushrooms, beans were a mush mess, bacon rock hard. It was foul. It's such a shame as it's a lovely pub. They need to get a decent chef & a manager.

Staff not interested in customers , managers just want to go home ,shan't come back.

Went in for a drink after eating locally. Bar wasn’t busy but barmaid continually ignored us, serving others. When we asked her to serve us she got stroppy and suggested someone else serve us (there wasn’t anyone else). Walked out without buying anything.

Really nice weatherspoons, the decor is nice and I liked the festive tree and decorations. Guy behind bar on breakfast shift on Sunday was really nice and friendly.

Good quality and value, just exemplary service tonight.....and the curry was blooming good too, quite taken by the pizzas at mo'

Burger terrible but service and drinks good value xx

Went in this evening. 9:30pm. Bar area quiet. Stood waiting at the bar to be served. Two people then walked in after us and got served before us?! When the barmaid got to us we highlighted we’d been waiting ages and people served before us. Response was it’s difficult to know who was next to be served. What? In an empty bar? We commented but that’s your job. Was then told… get someone else to serve You and walked off! REALLY?!? Won’t be back here in a hurry.

Service is good,staff are polite & helpful

Reasonably priced food and drink, the staff are always awesome, working super hard and it shows in the service.

Huge room with interesting art. Staff and service really efficient. Quite a hike upstairs to the toilets…. But hey, it’s a ‘spoons.

Great restaurant. Staff and food was lovely. Very quick service and a nice atmosphere. Recommend visiting.

Quick and nice food staff are lovely

Good quality food and drink at very good prices.

Reasonable prices, food was OK and the atmosphere was cordial.

Came there for a breakfast with my partner on her birthday and her family. Ordered vegetarian breakfast for her but received no mushroom. Asked for mushroom, the guy said he will bring it but forgot about us, no apology, no check back, didn’t bring the mushroom. Just to make it clear this ain’t about not receiving a mushroom, but about the service given, no solution given, no one cared, it could be anything missing on that plate and they still wouldn’t care enough. You have to get yourself staff that actually care and not just run here miserably, because it just makes the service awful and it’s a shame.

Maybe slightly better than your average Spoons. This was a blank page development and they still chose to put the toilets on the first floor 😔

Cold breakfast and missing items delivered 10 minutes later.

Ordered a hot chocolate with my breakfast. The breakfast was already tepid when it came to me, but the drink didn't come. I then asked for it again, but then the machines weren't working, so I had to spend time trying to get that sorted. Two staff refused to change it for a cold drink and said they'd sort the machines. They apparently then just gave up and forgot about both me and the machines. Meanwhile, two large queues had built up for the machines and my breakfast was now almost cold. I told the manager, who happened to walk past, and she said hot chocolate was off! I told her about the two staff who hadn't told me that and she just kept repeating that it was off, like a robot. So I just abandoned my now cold, paid-for breakfast and left. I used to be regular there but sadly will now not be returning.

Saturday Guinness £2:99 Enjoyed it love Guinness

Food and drinks spot on 👍 staff very friendly 👌. However the Building had no soul very bland unlike other weatherspoons that I've been to. Also I really wish that folk that smoke didn't have to smoke cigarettes in the Door way . I had to shout excuse me just to get by . And the smell of cigarettes smoke inside the premises was very strong and not being a smoker it spoiled the taste of my food .

Very busy struggled to get a table . Left after my drink .

Great wetherspoons . Nice clean place for a coffee or breakfast. Free parking in asda or opposite outside the red lion

Love the place .Great pub and good atmosphere. 👍

Typical environment of wetherspoons, toilets on the 9th floor, my ears popped. Parking nearby, free after 6pm and Sundays. Friendly local shoplifters offering a variety of freshly locally stolen goods at a discounted price, limited seating out front if the cyclists haven't already secured their pedal operated contraptions to the tables. The view is predominantly redundant shops.

I feel it is gearing up to become a or the first Stratford Road, Shirley Gay Bar. Very concieted and rude bar attendants. There is dust everywhere. A very unhygenic venue for dining. I would not recomend you visiting The Pump House. It is dirty.

Not my favourite weatherspoons experience

Just travelled here to meet a friend to find out it’s closed but says open?

It was very busy..... but we had the fish/chips which wasn't to bad. Cheap and cheerful in here .

Last time I was here was 2015,popped in for some lunch with my partner as we were in Shirley High Street. Had our usual tikka curry,it was a bit watery which is very unusual for there chicken tikka curry. Also I went to use disabled toilet but someone missed the toilet so there was alot of urine on the floor,you could smell it,hence that I informed staff who just said its water from the sink without even checking,ok,so that's why not full stars given.

Good prices you can’t go wrong decent food & good drinks fairly priced not like most rip of pubs :)

The food was tastless, it was cold. Service was poor, won't be back.

Burnt or should I say a cremated breakfast. My brother who is a long time user said it's gone down hill since the last catering manager left for another wetherspoons

Lewis is the best waiter ever!! He deserves a raise!! Lewis advocated for me to charge my phone but management said noPSA.

Great food and service I would definitely recommend this pub if you are in the area.

Good atmosphere efficient service Food was ok we went for breakfast

Nice for an early morning coffee in the winter time!

Very friendly staff, great service today by Emma!! Food came out quick & was great!! Will definitely be back

I wish all Wetherspoons pubs would start doing gluten free meals because my partner used to eat regularly in a Wetherspoons pub but now we can't because they do not cater for celiac people which I think is so unfair and they should start doing something about it

TOTALLY AWESOME PUB, FOOD STAFF & LAGER & REAL ALE THIS PART DONE IN MARCH.THE ONLY THING I WOULD CHANGE IS PUT UMBRELLA'S UP OUTSIDE SO IF YOU DON'T LIKE BEING CUPPED UP BECAUSE IT'S RAINING YOU CAN ALWAYS SIT OUTSIDE. DATED 18/6/2023. ORIGINAL POST DONE 3 MONTHS BEFORE.

It's good value, but suffers a bit from a lack of clearance of tables and general cleanliness. Clientele can be a bit less than amenable...

I regularly call in for a meal and a beer but I won't be eating there much more, my last three times the food has been destroyed. The last time I ordered a 6 ounce burger, I received a bun with 2 three ounce burgers both had been burned to resemble charcoal, on a previous visit, I had half chicken which was more like burned cardboard it was so overcooked. Only reason to go there now is for the excellent beer After another visit I feel that I have to add another review. I decided to try another meal at the pump house. What a difference, mine and my friends meals were all excellent. I hope the improvement is because of people's reviews, then it's worth complaining.

Ordered a large breakfasts on 8.6.23 at 09.20am the waitress didn't bring our food over till 09.50am the bacon was burnt and the butter came melted in little white plastic pots had to leave half the food as it took so long to come and was late going back to work

We had to wait a long time for our food, with other tables who came in after us were getting theirs before we did. We had to ask the server to chase it up. When it did come my burger was over cooked and dry. Not good after having to wait. In a time when pubs are complaining about low numbers you should seriously think about how to treat your customers. We won't be back.