Based on 159 opinions finded in 2 websites
Based on 159 opinions finded in 2 websites
Nº 108 in 599 in Solihull
Opinions
Food uninspiring, americano was very weak. Probably won't go there again
Shirley Foster . 2024-10-16
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Place has drastically gone down hill. Slow service and coffee that is burnt. Gutted, I used to love this place
Camo O . 2024-10-08
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I used to be fond of this café when I first came to live in the local area, but having been snapped at on two different occasions, I can't say I feel so good about coming here. I come in to relax and be looked after as a break to working from home all day. It isn't the cheapest place, and the atmosphere isn't what it was. I hope it improves, but sadly I won't be persuaded to frequent it again.
Michelle Lynch (Michepreneur) . 2024-09-30
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Helpful staff, fast service, plenty of choice. Wonderful clean coffee shop. Definitely recommend it to friends & family.
georgina pugh . 2024-09-23
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Lovely coffee shop great coffee and cakes could do with more staff at times especially weekends
Joe Mills . 2024-08-21
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A great little coffee shop. Lovely food and good-tasting coffee. Only complaint here is there was no baby-changer in the toilet, so we had to change our baby on the floor. For this reason, we won't be returning any time soon.
HD . 2024-07-23
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Always 5 stars! Staff are so friendly and the kids love the children’s hot chocolate. Milkshakes are perfect. Dog friendly too!
Sophie Morgan . 2024-05-24
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Honestly the best coffee I’ve ever had! Lovely friendly staff and the cakes and panini’s are all fantastic, we drive out of Solihull just to come here
Lucy Chapman . 2024-05-06
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I have only given low scores because as a local resident I use this place almost every day & have seen so many brilliant, loyal and hard working members of staff come & go…. 😞 They are never supported on any level or appreciated and I’m not surprised they don’t stay…. No idea what will happen to this place long term (or the curry house for that matter) but whoever owns it clearly doesn’t care 😞 I’ll drink coffee at home or go to the Swan Yard instead I guess but not quite the same! 😤
Geraldine Finnan . 2024-05-06
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Lovely atmosphere cafe in B93. Parking space in front of cafe. Staff is so nice with smiles 😊
Jessica W . 2024-04-29
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Love it! Went earlier today after waiting 30 mins for the post office and had a latte and my wife had a hot chocolate for the walk home. Excellent quality drinks and the cakes were lovely too. Brilliant addition to Bentley Heath 👍 Edit... 2 years later. Afraid its really going downhill. Food and drink are still nice but cleanliness is poor, general feel is not great and not sure how long it'll last now. Sad because its still a great addition to BH. Edit 3... not always perfect but more than back on track!
Dan . 2024-04-26
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I have visited a few times now and the service and atmosphere has been impeccable every occasion. The staff are polite and friendly and the coffee is great! The manager Simone does a brilliant job and it shows! Pros - Great coffee, decent choice of food, nice warm, atmosphere Cons - A short walk for parking, sometimes run out of sandwiches so get there early! ☺️ Thanks to the fantastic Simone and team! Keep up the good work and I’ll be sure to keep coming back.
Tom R . 2024-03-02
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Had such lovely welcoming friendly service. Thankyou to Simone and other girls for brightening my day look foreward to visiting again soon
Lorraine Mercer . 2024-02-29
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Nice waffles, toasties and hot drinks. Very friendly service.
John Bradley . 2024-02-24
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I was also in the coffee shop which I may add was empty The manager is rude, incompetent, I would suggest she has some training in customer service and management Putting hands on staff Unfortunately will not be returning
Nikkola Carter . 2024-02-19
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I went in there for my regular Friday afternoon treat with my Granddaughter, and I was met with rudeness from the Manager, (Simone) who spoke me like I was something off the bottom of my shoe! All this was over the fact I queried a price. There were no management skills and her reply was. “I am not arguing with you, the price is the price” and “I haven’t got the time to be dealing with me AND I haven’t got the patience for this” The list could go on, but I haven’t got the time 😜! Overall, I am now barred from the premises by this so called manager! *update* I forgot to mention that I have been a customer for a good 18 months and never had a problem. Me personally, I was never aggressive towards the staff I was just simply questioning the price that I have always paid for last 18month - £1.50 for a babychino. Like it advertises on the menu - in the shop, and online via the website. I was charged £3.75 which is a regular drink.
k8ward03 . 2024-02-11
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Been meaning to post a review for a while. Love this coffee shop. But just read recent review and I was actually in the coffee shop when this person was very aggressive towards the staff. The girls there are lovely and were bending over backwards for someone who obviously just wanted an argument and something for nothing. I’m glad they are banned - don’t need to see that when you go out for a superb cuppa.
Jay P . 2024-02-11
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Super friendly staff with a nice vibe. I never want to leave
Jordan C . 2024-02-02
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Amazing place highly recommend staff are friendly and a great place to have a cup of coffee with a friend or family 👪😁
John . 2024-01-05
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Good coffee, nice atmosphere and good service. Massively improved over last few months.
Ben Turner . 2023-11-26
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Used to serve fantastic coffee. Been here a couple of times recently and the baristas simply aren’t up to scratch. Just order a flat white - way too hot, very poorly steamed milk and barely any coffee taste (poor beans and under-dosed). Nothing more than a poor milky coffee. No longer on my go to list, and such a let down.
Nick Davies . 2023-11-04
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great space with parking in quiet neighborhood. iced coffee was delicious and service was kind and timely.
Michael Hemenway . 2023-08-04
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Great drinks, terrible service. No hello, no smiles, stood chatting and on their phones, eating a cinnamon bun behind the counter. Just wasn’t a welcoming atmosphere which is disappointing as was such a lovely place otherwise.
alexis hanekom . 2023-06-11
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Atmosphere was good, customer service was great BUT the coffee was not good (for me as a coffee critic). Coffee was bland and tasted very poor. We had two coffee's and both were same. Not great guys.
M Shakeel . 2023-06-09
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Items out of date, I think someone should go in and see if there upto food hygiene standards.
Shirley Jesic . 2023-04-25
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Very good espresso based coffee compently served. The cakes and snacks are a must. A warm and friendly welcome and service awaits you here, whether you eat in or take away. Recommended
Tim Jones . 2023-04-22
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Dark horse coffee shop is one of the best independent coffee shops I have been in. They sell the best mocha. If you’re a coffee lover you have to try this place. Such good quality coffee. The best I have tasted. Their cakes are out of the world. I’ve become a regular costumer.
Sugana Begum . 2023-04-01
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Im a regular here now great staff Great coffee and cake
june greatrex . 2022-12-24
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Have gone past this place a few times and never went in - Went in this morning. Really nice coffee and the staff were nice and friendly.
Kieran Howes . 2022-12-15
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Didn't really enjoy the toasties... They were more like warmed-up bread. The chicken & BBQ had no BBQ flavour. The latte was really nice. Staff were pleasant...
Michael Thompson . 2022-12-03
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Amazing local coffee shop, staff are friendly who go above and beyond to ensure you have a great experience. Cakes are delicious! Hot chocolate is always a weak spot for me!! Great atmosphere too.
Harry Moore . 2022-10-30
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Lovely coffee ☕, cakes looked amazing, but we were good and not tempted. Definitely a place to go. Staff were friendly too.
Ali M . 2022-09-01
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First visit meeting up with a group of friends. Will come again
Victoria Melhuish . 2022-08-11
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The coffee is probably the best coffee you can get in the Midlands! Amazing taste and flavour! Worth travelling miles for!
David Lowe . 2022-07-18
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Very helpful & lovely drinks. We will be back
Marion Swalwell . 2022-06-19
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Great place to relax with a coffee and work if you have cabin fever ( work from home) , or if meeting a friend. Lovely range of drinks and food.
Mark Wilson . 2022-06-12
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Lovely coffee and cakes plus outstanding chicken and cheese panini. Megan and the team are always so welcomingand helpful. Dog and disabled friendly too.
Paul Salloway . 2022-06-04
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Awesome coffee, great atmosphere.
Tom Rudge . 2022-05-13
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best coffee in town! lovely atmosphere, professional and super friendly team. 12/10
Peerless Records . 2022-05-08
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Such a lovely and welcoming coffee shop! The Baristas here outdo all other coffee chains and the coffee is so nice. They even ground my beans for me that I bought from them, as I thought they would be ground. Thank you!!
chloe jacobs . 2022-05-08
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I make a point of dropping in when dealing with customers in the area (I’m a decorator). The team here are always in good nature and make the whole morning coffee experience that little bit better! Great coffee too!
Rich Moog . 2022-03-15
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Friendly staff and great coffee, just needs to offer a full English and it’s perfect!
Alex Harrington . 2022-03-02
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Lovely coffee shop, sit in the window and enjoy watching the world go by.
Charles Allen . 2022-02-25
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Enjoyed a latte, enticing display of cakes, popular, friendly staff.
Steve Woodhull . 2022-02-20
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First visit with a friend. I will definitely visit again 😋
Sharan Kaur . 2022-02-17
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Literally my favourite Coffee shop, there hot chocolate is amazing! So much better than Costa. I now return weekly! If only they did more food, but let's hope with a few more years they will! There drink quality is exceptional and the service of all their team is brillant! Thanks for making my local coffee shop the best I know!!!
Sarah Horgan . 2022-01-15
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We’ve been frequenting Dark Horse since it opened over a year ago. The cafe employs the nicest and most welcoming staff. I only know Joe and Megan by name, but everyone is so lovely and coming here for coffee is always a pleasure. We bring our dog and she is always welcome and given treats when possible. The beans they use are amazing, the coffee has such a rich and creamy flavour -yum! We love their croissants and pain au chocolat as well. Just as good as it’s gets!!!!
Nicole Andriani . 2021-12-24
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Best coffee shop in Solihull. Staff are always friendly and welcoming and best tasting coffee.
Joe Mills . 2021-12-04
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One of the nicest coffees we've ever had. Thank you!
Gary Unwin . 2021-11-28
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Great little cafe serving lovely hot chocolate with all the trimmings, (other drinks are available). Dogs are allowed to sit in with their owners. Friendly staff too. Great cafe, loved it
Robert Coles . 2021-11-25
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Espresso and coffee was very well done and went back again because enjoyed it so much. The only let down was the pastries and sandwiches which felt a little more downplayed in comparison
Thomas Ashlin . 2021-11-21
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The best coffee for miles around. Fantastic staff too. Really excellent place
Jessica Bryan . 2021-11-09
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Great staff. Great coffee. Proper coffee made by enthusiastic staff. Which makes a big difference.
Gerry Reidy . 2021-10-16
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Best coffee shop around. Lovely atmosphere with good friendly service. And the coffee is yummy.
John Keppy . 2021-10-14
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I've been to this coffee shop few times and I love coming back. Great atmosphere and the staff are so friendly, sweet and welcoming and make me feel at home. There is so much choice and I love their hot chocolate, it's like liquid gold, I've never tasted anything like it. The taste is amazing and out of this world. Cakes are so tasty! I enjoy coming here and I highly recommend it. Big shout out to Joe the manager and his deputy Megan who help make this coffee shop 5 star!
Estelle Williams . 2021-10-09
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Lovely cakes, coffee and tea. Service with a smile too. Great independent coffee shop.
Helen Gamble . 2021-09-30
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This place never disappoints. The staff are friendly and attentive. Great coffee, toasted panini and cakes. Really community
James Batchelar . 2021-09-27
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Was down in the area for a trade fair at the NEC. Found this hidden gem on Google. All the staff were lovely and friendly. We asked for their recommendation on sandwich choice. They were tasty and lovely and fresh. We went for the chicken pesto and the chicken fajita. Then we followed up with a blueberry bakewell which was delicious. When my husbands coffee arrived I got coffee envy so had to order one for myself 😆. Will definitely be back next time were in the area. Thank you
Julie Robinson . 2021-09-13
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Great local cafe ! The sandwiches , cakes and coffee are amazing ! I highly recommend the cherry blondie !! The Staff are friendly and welcoming .
Jess Thompson . 2021-09-09
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Coffee, cakes and milkshakes always delicious. Really friendly staff
Sarah Robsie . 2021-08-31
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Good coffee, good croissants, however it would have been nice to have had them served at the same time.
Dan Trewhitt . 2021-08-25
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Lovely service and great coffee!
Jonathan Stott . 2021-08-21
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We stopped here for lunch and a coffee. The staff were incredibly friendly and we felt so welcome! The coffee was great, we bought some beans to take home, which they were able to grind for us. We will definitely be back! :)
Camilla Sanders . 2021-08-14
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The girls were so so lovely. The iced coffee and sandwich melt (super fluffy bread) was chef’s kiss.
Michelle Cheung . 2021-07-24
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A lovely, local coffee shop that does the most AMAZING white hot chocolate! If you've tried the Costa one, then you must try this as it completely blows it away. Amazing pastries and the most friendly staff too. Really enjoy coming here for a takeaway (or eat in now)
Talha Ghannam . 2021-07-03
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What an outstanding bunch of young friendly people who run this place. And the coffee is really, really good too.
Paul Salloway . 2021-06-29
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Amazing coffee shop. Best white hot chocolate I have had. Lovely staff members. Very passionate.
Tamina Khalil . 2021-06-21
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Very good coffee and friendly service
Nick Houghton . 2021-06-20
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Lovely coffee shop, friendly staff and delicious coffee. What more would you want?
Sanjeet Jheeta . 2021-06-10
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Good coffee and they love dogs. What's not to like? Very smart premises with excellent, attentive service.
Jim Hill . 2021-06-06
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Great coffee, lovely atmosphere and friendly host.
James Megee . 2021-05-27
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Excellent. Was unsure whether to review and keep this place a secret but there reputation is growing anyhow. Amazing coffee to die for cakes. Great customer service x
Rhéa Dunscombe . 2021-05-25
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Lovely coffee brilliant staff nice cake what more can I say 😊
Allen Christey Casson . 2021-05-24
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Finally paid a visit to here having been told constantly by the local residents that the coffee is amazing (as are the cakes)! Today my daughter and I decided to try their milkshakes and they are WOW. Absolutely gorgeous. The staff were so friendly and...
MrsMesser2012 . 2021-04-26
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Very nice coffee very clean and well staffed not to expensive nice and strong ☕🙂😳
mark wild . 2021-04-23
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Always make a visit when i am in the area. I don't work localy sonit a treat to pop in and see the team and buy some frssh roasted beans that they grind for me there. And ofcourse a cheeky coffee and top notch toasted sandwicth
Pointy 1986 . 2021-04-19
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First visit following a local walk. Great coffee and yummy cakes! Might have to finish my walk along here every time...
Mary Clements . 2021-04-14
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Very personable staff, and well set up with clear entrance and exit during lockdown. Local social media had recommended so gave it a go for the first time and it's clear why there are queues outside a lot of the time. Will need to try...
SolihullRichard . 2021-04-09
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Great coffee, cakes and paninis. All staff are so friendly and make a real effort to get to know their customers.
jessab84 . 2021-03-03
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Excellent coffee and friendly service.
Richard Shaw . 2021-02-28
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Lovely paninis staff are very warm and friendly and welcoming can't wait to sit in one day love an independent cafe
Diane . 2021-01-30
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If you're looking for a coffee on your daily walk, Dar Horse is by far the best around Knowle and Dorridge. I would go just because the coffee is so lovely and always consistent. However, the great customer service really sets it apart from other...
ArmFam . 2021-01-28
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Delicious coffee with charming and helpful staff. Worth going to as the coffee is so good served by knowledgeable staff.
john s . 2021-01-15
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This was our first visit to Dark Horse Espresso. The best coffee we’ve had in a long while. They really understand the importance of a good cup of coffee and understand their product. Delightful customer service. Shall return.....probably tomorrow!
Jane N . 2021-01-06
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Congratulations on your amazing coffee shop!
Robyn Alexis Emery Cooke . 2020-12-21
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Delicious coffee and chocolate, lovely and knowledgeable staff- good luck to them!
Kathryn Price-Feraud . 2020-12-16
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DH Espresso never fails to serve up top quality velvety smooth coffees, in my opinion better than the big high street rivals which give me a head ache. Cheaper too. Lovely relaxing surroundings and staff who are just the best, which makes every visit a...
AnnaUK1978 . 2020-12-15
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I recently popped into the new coffee shop in Bentley Heath where I was warmly welcomed, and promptly served even though they were busy. I spoke to a bubbly server called Megan who spoke to me all about their coffee, and vast selection of hot...
Zoey1804 . 2020-12-10
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It has one of the nicest hot chocolates I have ever had. The people were really nice and helpful, and I recommend it to anyone who fancies a hot chocolate on a cold day
Ben Rood . 2020-12-03
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I was driving past the Dark Horse Espresso Bar and thought I'll stop and buy a Cappuccino for my journey, it is the best coffee I have tasted in a very long time. Staff are ever so friendly the deco is so relaxing too. Can't...
Syb145 . 2020-11-27
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I was driving past the Dark Horse Espresso Bar and thought I'll stop and buy a Cappuccino for my journey, it is the best coffee I have tasted in a very long time. Staff are ever so friendly the deco is so relaxing too. Can't wait for lockdown to be over so that I can sit inside and enjoy another Cappuccino. Also looking forward to taking my daughter as they have a very big selection of Hot Chocolates. Thumbs up to the staff you made my day 😊
Saeeda Baig . 2020-11-27
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First visit today for food and drink. We were very impressed and cant wait to be able to sit in. Dog friendly too - bonus! :-)
Jules Shaw . 2020-11-17
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Great little coffee bar, lovely cakes and coffee.
laura rippington . 2020-11-14
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I visited this morning for the first time. What a lovely welcome from the staff and they were so knowledgeable and friendly! I would honestly say the coffee (which I was taught is from Guatemala) is DELICIOUS! One of the best coffee's i have had...ever!...
chloe j . 2020-11-10
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Delicious coffee and lovely staff. Be prepared for a wait though, service not very swift.
Kate Lindrea . 2020-11-08
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Super staff really enthusiastic about coffee and even knew the town the beans came from. Top marks!
Ian Parker Heath . 2020-11-06
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What a lovely cafe. The owner was chatty and charming. The coffee was prepared with care, using an awesome setup: La Marzocco Linea Classic espresso machine and Vittoria Arduino grinder. I sat in comfort, relaxing and appreciating the finer things in life with each sip of my flat white. Something we forget about coffee shops, and catering venues in general, they are providers of happiness.
David Clarke . 2020-11-02
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Went in this morning after walking round to shop at Co-op. Good service, nice coffee and a great team. Thank you.
Bill Mahoney . 2020-10-27
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I’m so very glad this wonderful place has opened It serves the best coffee I’ve tasted alongside delicious cakes It’s become a real treat in this difficult time we are living in to enjoy a great coffee and great cake ! The staff are also do very kind and welcoming It is immaculately clean and I feel very safe there
Gillian Winter-Moore . 2020-10-18
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Fantastic coffee i go to Costa and Starbucks coffee shop!! But I tried once just local taste it was great taste that I never found in Costa or Starbucks!! Belive me just go try and fell taste different.
salim abdul . 2020-10-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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