The best restaurants in Bristol, City of South West

Absolutely ridiculous! We ordered on the website as it said the shop was open both on the website and google maps. They took the money from our account. Waited two hours for the delivery. Nothing. Cal

Absolutely appalling customer service very rude don’t have any customer service skills what so ever!! Talk to you like crap. Manager isn’t interested in how rude their staff are at avonmeads Bristol.

The manager said the mushroom burger was vegetarian. It came as a beef burger. When trying to ask for a refund or swap to a veggie burger the manager was very abusive to me and would just shout over m

Waited an hour no pizza telephoned no response. Then telephoned me to be told another 2 hours. Took money imrf on order but money not returned for up to 10 days. Very rude gentlemen. Never again.

What is the point of these two costa’s never opened. Get a coffee in the morning and they shut so early. In the evening. We will be better to get someone who wants to work the hours it is needed. This

Ordered mac and cheese for the kids. Looked like the stuff from their savers meal, was awful. £3.75 for a kids meal, not worth it. Coffee machine not working.

ordered vegan pizza, got a call half an hour after my order saying they had no vegan cheese, this happened to me 2 weeks prior. now waiting on my refund for a stupid amount of time, worst customer ser

Incredibly rude and grumpy staff. Been there 3 or 4 times now and staff are so bad, just needed some KFC! Go in past about 9pm and they get really arsy if you ask if OK to sit in (as they might have t

do not order food from here unless you want to be very disappointed, ordered food couldnt telephone anyone to report the missing food.

Pedí en Deliveroo, llegó tarde, el pollo estaba flojo y grasoso, la porción de papas fritas era pequeña y faltaba una porción, también faltaba la ensalada de col, realmente decepcionante.

Didn't get food. Left it on someone else's wall and sent pic of it. The delivery guy didn't speak any English so couldn't direct him to correct address

Disgusting. Do not use them. Appalling customer service and food with hair in. The app charged us twice and ordered the food twice. When collected, they refused to help and said it was our problem. Wh

Awful dry Chicken and the chips were undercooked and cold. It’s the worst KFC we’ve ever had. I did contact the kfc care team but they just passed the problem onto Deliveroo.