Pizza Hut in Bristol, City of

I have been to this pizza hut throughout the years many times before but have never experienced such an awful dine-in at Pizza Hut until today. I arrived with my partner who ordered separately we ordered our pizza, sat down, and collected our salad which we were happy with. the fellow who showed us to our table was more than helpful to us despite the other staff being in the way of hideous. Our pizza came after a 40-minute wait and only after we had asked for where it would be. at first glance, the pizza looked okay. but when I tell you it was not is an understatement. I took 3 bites out of the first slice with my partner being the same noticing that it wasn't quite right. After letting go of the pizza our fingers were quite literally dripping with cooking oil. I am not one to complain about food and I like to eat what is given to me. however, the feeling I felt when my lips were caked in oil. I went to complain because if we continued to eat the food in that condition it would have left to feeling ill or worse. they offered to remake my pizza but then commented "I can't promise it won't be the same again" but why? why should my pizza be pooling and drenched in oil? I understand that there will be some grease because of the cheese. however, we could drag the pizza through the tray it was on and it was leaving a snail trail. we waited 10 minutes, only to be given the pizza in the same condition. the girl I complained to literally plopped it in front of us and walked off. we saw the condition of the pizza and refused to pick up a slice. Not 10 seconds after she ran off without saying anything, this guy turned up asking how our pizzas were. i refused to eat them. Shown him the absolute trail of oil the pizza made and asked for a refund. This is where I had another problem. The guy started being sassy and rude toward me and my partner. When I asked for a refund the worker said "Oh really? oh, are you sure you don't want it remade a third time? sure you don't want a pudding?" Like really condescendingly. Like he was talking down to us. I had to say firmly that no we just wanted our money back so we could leave and order elsewhere. He said okay and angrily stormed off. never to return. He avoided us by taking out other customer orders and not following up on the refund. we were nice as anything and we just wanted our food. Because of this, we had to flag down the guy who seated us, and he was nice and helpful and he sorted our refunds out for us. The single slice of pizza my partner had eaten had caused her to be sick about an hour later in the mall at Cribbs Causeway. I have never had a more disgusting experience at Pizza Hut and it has made me think twice before going there again. I suggest the staff are retrained on customer service skills. and the Chefs retrained too.

a pizza hut like anywhere else in the country. Want a pizza? it's got pizzas, a hut full of pizzas. It's got other stuff too, but I was mostly there for the pizzas what with it being a pizza hut. It's not pasta hut. It does do pasta though. I got a pizza.

Terrible service. Buffet Pizza choices were few and very disappointing. Nobody came to take our order, despite not being busy. The restaurant area we were seated in was freezing and 3 times we asked if they would turn off the air conditioning and they said yes and still after repeatedly asking they never turned it off, we all had to eat with our coats on. The staff were rude and very unhelpful. We asked several times for a box to take our remaining pizza home in and gave up in the end and left it behind. I won’t be visiting this restaurant again in a hurry.

En Cribbs Causeway, pensé que sería una forma razonablemente rentable de alimentar a 2 adultos y 3 niños, pero me equivoqué. El lugar es bastante oscuro y descuidado y atrasado para un cambio de imagen ahora. La barra de ensaladas, una extraña mezcla de ingredientes menos que frescos. Todos los refrescos son sin azúcar y no es de mi gusto, me temo. Para las pizzas para adultos se les había acabado el chillis, las pizzas de los niños eran muy pequeñas y en general bastante pobres. Las papas fritas se entregaron 10 minutos antes de las pizzas, así que estaban frías cuando llegaron las pizzas. Sin embargo, alejándome de 50 por esta basura me sentí estúpido, aprenderé de la experiencia y evitaré el PH en el futuro.