Sergio's Restaurant in Bristol, City of

Such a disappointment. Used Sergios in the past when at the Hippodrome, but not been for a while. We were the first to arrive at 5:30pm. Myself my daughter and grandson. Ordered a starter to share and 3 Spaghetti mains. Had to ask 3 times for a wine cooler. The mains took so long to come out that we were literally still eating whilst getting our coats on at 7:10pm to rush to the theatre. Diners who had ordered after us were served long before us. Grandson had no time to order a dessert. It was so shambolic that I asked for the service charge to be taken off which I have never done before. Things can go wrong, but the worst part of this experience was the unapologetic dismissive attitude from the staff. We will need to find a new go-to pre-theatre dinner venue.

I cannot fault a single thing. The staff were so attentive and the food was a 10/10 Sergio himself was so chatty and friendly, really made us feel welcome. Thanks so much for a wonderful experience

My friend and I visited Sergio's in Bristol on a recommendation from a local, and it definitely lived up to the hype! 🍝✨ This Italian spot is beloved by my Bristolian friends, so I couldn’t wait to give it a try. The service was super warm and friendly 😊. We did feel a bit rushed to order initially, but once that was done, the staff were attentive and helpful throughout the meal. As for the food—delicious! 😋 I had the Grilled Seabass with Herbs and Pesto, while my friend chose the Mushroom and Asparagus Risotto. Both dishes were beautifully prepared, and though it was on the pricier side, they tasted fantastic. 🐟🍄 One small surprise came with the bill, though—when the manager added an extra 10 pence. Not a big deal, but definitely caught us off guard! 💸

We ate very well in this typical Italian restaurant in the center of Bristol! A dish of gratinated bolognese pasta in the oven to die for! Warm and friendly welcome. We will come back if we are in the area again!

Absolutely amazing food, we had the best time here!! Staff were amazing!! 10/10

horrible manager mean to staff members

Don’t know what the problem with the pizza was on this night, but could hardly cut through them, gave up trying to chew it before half way through!

My favourite restaurant! As someone who is a big foodie I’ve tried any restaurants around Bristol but this is by far the best! The food is fresh and so tasty! Sergio himself is there to welcome you which myself and my partner really enjoy. The atmosphere is so special everything I go im so happy. Sergio’s place has that rustic Italian vibes which makes you feel like you’ve been transported into Italy. Couldn’t recommend enough

Popped in for a quick pre theatre dinner but whilst the pizza and pasta were good the cost at more than £100 for two for a two course meal with coffee was imo over the top. For that reason next time we’ll go elsewhere - I also don’t appreciate being charged for service automatically at 10%.

I don't like writing negative reviews but I felt I had to in this instance. From the outside, the restaurant looked inviting and authentic. I had pre ordered my food, so why did it take an hour to be served ? I sat there on cramped tables waiting, the waitresses kept asking "is there anything else I can get you, several times" I replied " just the food ". I wondered was this a ploy to get more drinks bought ? I was really looking forward to my chicken penne. When it arrived I was so disappointed, it consisted of a mediocre portion of pasta, covered in cheese sauce with the smallest bits of chicken. This was priced at £20 !! No other ingredients, no tomato, no onion, no cheese sprinkled on the top, no fresh herbs. No black pepper was anywhere to be seen, in fact the white pepper pot on the table was empty, but I found another one, at least I could add that as the meal was not very tasty. I was still hungry after finishing the portion. I suggest the chef googles the recipe and tries to be a bit more inventive. I felt completely ripped off and cannot recommend the restaurant. Service charge added to bill. What was supposed to be an exciting , looking forward to an authentic, Italian meal , turned out to be a disappointing, dreadfully cooked , bland, rip off. Please take note of my comments and improve the quality and presentation of the chicken penne, at least.

Shocking! Waited an hour for food despite pre ordering. £20 for chicken penne, a disgrace and tasteless ! pasta, cheese sauce and a few small mouthfuls of chicken, really not good value. I felt robbed ! Cramped on the table. Lovely waitresses. Service charge on bill! Do not go here.

The owner poorly treats their staff. Food was Mid, owner guesstimated the cost of our bill too.

Absolutely amazing restaurant, the staff are friendly and attentive The food is first class, vegan menu excellent choices Would highly recommend

Sergio was particularly rude to me..

would leave 0 stars if i could. horrible atmosphere, cheap tacky napkins and horrifically overpriced for pizza that could have come from iceland not an italian chef. treats staff awfully; owner rude to young staff member in front of customers and evident he is horrible manager.

Absolutely fabulous restaurant, vegan options are numerous, food is amazing. Staff are brilliant, decor is beautiful, background music is en point, ambiance is perfect. A little bit of Italy in Bristol Highly recommended A*****

A birthday dinner for our son...very good Italian food, a little bit over priced for what it was, but we had a great evening.

old fashioned service and decor, bad dining experience in bristol, plenty of better places to go. do no bother. lovely waitresses but the place lacks a lot.

Honestly the worst place I have ever dined would not recommend at all, food was absolutely shocking tasted all frozen the waitress were lovely but the place is lacking a lot the owner is so rude do not recommend save your money and go somewhere else

Went here with my wife and a few friends and I can honestly say that Sergio’s is one of the best restaurants in Bristol. The food was amazing and very reasonably priced, the staff were excellent and I cannot recommend this place enough.

After reading several reviews we were a little reticent about coming to this place but the food was was outstanding and we were not disappointed, the staff were amazing, very polite and welcoming, the restaurant itself was very unique and cosy and warm. We enjoyed our visit and will be back in the future 😀

Feels like a proper Italian experience. Food is always delicate and well presented. Never leave hungry but always satisfied.

A beautiful restaurant with amazing food. Lovely staff and an incredibly kind owner. Authentic, fresh tasting food reminded me of being back in Italy.

What an amazing little find, this place is an absolute gem. The food is extremely fresh and presented beautifully. Warm and welcoming friendly staff that go above and beyond. Unfortunately we aren't local but the next time we are in Bristol we will most definitely be back. Thank you so much for looking after us and making us feel extremely welcome 🫶

Overpriced for the quality. Nice staff. Very dislikeable owner.

Food - poor, completely disappointing artizan prices for dried pasta, definitely not authentic. Service - waitress amazing, main host - pervy abmysal Price - extortionate but is an independent local business I will never go there again. Its a waste of money.

Great little restaurant, so close to the Hippodrome, menu was comprehensive, we selected 4 meals from the Al a carte, every one of them was so tasty, fresh & plentiful, the ambiance was delightful, the service was spot on, with the usual flair from an Italian restaurant, will use next time we are in Bristol.

A beautiful authentic Italian restaurant, good food, and fine wine, Italian music at a good volume. Both risottos were divine.

Sergio's is probably the most italian restaurant we've seen in UK. Proper italian pizza, with natural ingredients. Pretty nice house wine. Perfect for romantic dinner - with atmospheric music in the background, and Sergio himself ready to advise or chat if you prefer. The place looks great, food taste even better.

Amazing and authentic food, and the friendliest and most welcoming staff. Can't wait to come back here!

I met up with friends to have a meal prior to going to see Gaz Coombes & Johnny Marr at the 02. Its a bit out of the way but the meals were all well received. The pizza was mire than I could eat and two of us had a spicy beef pizza which was just that! Good atmosphere & friendly staff.

Me and my partner visited Sergio’s yesterday. It was an amazing experience, very delicious food and attentive water. Highly recommend 🤩

Too many tables. Tables too small for plates. We're used to eating in small places in italy, but this is uncomfortable. Staff stood over tables staring at us. cheap coloured napkins left stains on friends top. Antipasto was a rip off. Cheap meats. Bland breads. Pasta was bland. Pizzas over £20 each for what looked and tasted like frozen bases. Cheese was sour like dried cheddar . Staff forgot to take orders for 2 of the group. None of us could fake eating the food so we left everything. We couldn't get out of there quick enough. And when we went to the owner to pay he joked "give me the money". Pizzas were boxed for us, but we threw them in the bin. I don't think this is run by Italians. They'd never allow it. Bill was over £120+ 10% added on by owner.

Don’t get fool by the environment, food is overpriced, owner/manager is disrespectful towards employees, owner keep all the tips. Dirty utensils. Don’t have a good experience overall. Will never go back to that place.

Sergio’s is a quaint little restaurant serving great wine and authentic italian food. our waitress was waitress was so lovely and attentive. the atmosphere was great & Sergio himself was very lively. he took great interest into our lives & backgrounds as well as deeply telling us about his own. For great food & conversation with the owner, we’d definitely recommend :)

The restaurant suffers from a serious lack of space with a table for 4 not enough accommodate individual 4 pizzas When asked staff what would they recommend, we were informed none of the staff actually eat in the restaurant since it was too expensive. The pizza we ordered (vegatarian with goats cheese) was very salty and we could only manage to try 2 slices between 3 of us since it was so salty. For the money charged (our bill came to £150.00 between 4 people), I would strongly recommend try any other option.

Amazing food, although over priced (£20 for a spaghetti). Place feels a little tired, and small things like having no soap in the bathroom, unclean toilet area and hand dryer not working is not what you would expect, when you are paying over average prices. They also seemed a bit short staffed

The food the staff, the atmosphere all Absolutely lovely! Great location, we had a meal prior to a show at the hippodrome. Highly recommended

My brother and I had an amazing time really great food. Very hearty and we received a very warm welcome from the owner and staff everyone was super nice. 11/10 would recommend.

Food is mediocre at best, and wildly overpriced. Visited for the Valentine’s day set menu and was disappointed by the bland food that was served to us, especially at £45 a head. The two paltry scallops I had for my starter were grainy and we did not find any of the dishes particularly exciting or flavourful in any way. Glasses were dirty. Our waitress was disengaged and didn’t seem to know what she was doing, but from what I’ve heard of the bullying way Sergio treats his staff I am not surprised. The worst part was that when we came to pay, Sergio came to the table and mocked us excessively for wanting to split the bill, ridiculing me to the table next to us and the waitress. After he did so, he overcharged our bill and did not give me a receipt for the payment. Please do not fall for this man’s deceptive outward friendliness. We will not be returning under any circumstances.

Initially I was having a lovely time as a delayed valentines with my boyfriend. The service was slow but this was to be expected as it was a busy Friday night, the waitress was lovely. The food was adequate and severely over priced. Additionally the owner was the reason we shall not be returning. He was very condescending towards me. Essentially ’man splaining’ what my line of work was about which was what I’m a professional in. It made me and my boyfriend very uncomfortable. He also passed comment on the gay bar opposite the venue saying “what a romantic view”. Overall it’s a shame a lovely venue is being tainted by the management there.

I was initially having a nice time in my couple and the food was good. However, the manager came over to chat and the conversation came across as condescending and rude. I felt like he was explaining my job to me as a medical professional and questioning my intelligence from what was meant to be just a nice meal out with my partner. It’s a shame as the venue is lovely however we will not be returning because of this.

The waitress was really nice. However, the owner was very condescending towards my girlfriend which made what was a nice date one we wanted to exit the restaurant as fast as possible to go to another venue. The food was also very overpriced for the quality.

Went here for Valentine’s Day and left crying. The food was horrifically overpriced- our bill came to over 100 pounds for some of the blandest food and smallest portions I’ve ever seen, including a piece of cheese on some lettuce for starter and a bit of fish with one potato for main. Me and my partner are only 21 and students so don’t have much money, we asked to split the bill and Sergio began to bully my boyfriend for about 20 minutes about him not paying. He refused to let us split and got the table next to us involved and the waitress to come and laugh at us. He also informed us that he only told his daughters to marry for money and i should do the same. When he finally let us pay he proceeded to overcharge us by 20 pounds, which we failed to realise at the time as he didn’t give us a receipt of the payment even though we asked for it. Don’t support this vile money-grabbing misogynist.

For decades this has been my favorite restaurant in the city and it still doesn't disappoint! Absolutely amazing food!

The food was exceptional, delicious and we liked the Italian vibe:) Thank you

It is a very cozy Italian restaurant, well decorated, accordingly with the theme of an Italian house, Sergio the owner is a very friendly and kind person, but for me the best part was the food, I ordered pasta meat balls and they were absolutely delicious. I highly recommend this place

Delicious food and Sergio was so friendly. Brilliant vegan options!

Sergio seems charming - do not let yourself be fooled!!! The few months I worked at sergios were the worst experience I’ve had in my years of working in hospitality. He is cruel, he is a bully I was told initially that tips were shared on an honour based system. When I got tipped, he took the whole amount - it wasn’t shared between anyone. When I didn’t get tipped the next shift, he threatened to dock my wages He doesn’t give staff proper food and safety or steps of service training. He also doesn’t allow staff water, or to talk to eachother He sits in the kitchen, watching the CCTV and waiting for staff to make inevitable mistakes, due to the immense pressue he puts on them. Instead of helping them as a real manager should, he reprimands them, embarrasses and abused them in front of customers and behind the scenes - incredibly cruel. He made me cry on more than one occasion. Sergio is a bully and is undoubtedly the worst person I have ever worked for - which can be shown in his high turn around of staff. Who wants to work for a bully? Please, do not support this buisness - go to one of the many other excellent restaurants in Bristol city center.

Sergio’s is an excellent, intimate and authentic Italian restaurant. The food was lovely and Sergio was attentive and friendly finding time to talk to and recall all guests names. The Bolognese was delicious and the starters really yummy. I would definitely go again

Had a stunning birthday dinner at Sergio's last night with family! Every dish was gorgeous, with special mentions to the mushroom starter and the incredible fish stew. Service was attentive and thoughtful, and a lovely atmosphere. This feels like a hidden gem, under the bridge! Will be back 🙌

What a little gem. We had good information to go here and it did not disappoint! Plenty of choice of food. Starter was incredible...Olives to simply die for.....that oil 💞. Risotto was delicious. The man himself, Sergio, came and spoke to us, a lovely touch. Wonderful man. We live in Lancashire......but visit Bristol regularly, so we will be back. Piece of advice for prospective customers......go to Sergios!

One of the best meals we have had for a long time. Excellent service,friendly staff,food served fresh and hot.

The food was delicious, best food I’ve had eating out . The service was great and very welcoming .highly recommend

First time able to return after having moved away from Bristol. Still as good as ever, great welcome, amazing food , well recommended

Waited at reception for about 10 minutes, completely ignored by staff who didn't acknowledge us at all. Won't be going there again.

Sergio treats his staff horribly. No contracts and completely underpayed. If they are sick, he finds it unacceptable and fires them. I’ve known several people to work there and all have trauma from his actions. Please don’t eat there and encourage this behaviour.

Went to Sergio’s after my graduation today. The food was lovely and very flavourful. Perfect meal for a perfect occasion. Cannot recommend enough and plan on returning in the future.

Had a lovely evening here last night. Lovely atmosphere, generous hosts, fun evening. Thanks you 😊

Sorry felt it was overpriced. Most main dishes around £20 and quality of food doesn't match the price. Some of our dishes too salty. Quantity was fine. Service was good and we felt welcomed, although felt a little rushed through the meal. Overall, pleasant but just don't think worth the price tag.

Food was tasty and hot. Mix up on the order, when asked if no chilli in sauce was told no, only to find chunks of fresh red chilli in each dish. Servers were apologetic after the meal.

Absolutely delicious. Ordered as takeout and it’s up there with anything Ive had in NY and Italy…seriously good.

In my last trip to Bristol a friend recommended me the Tiramisu from this place so I went and it was one of the best Tiramisu I've tried. If you are in the city it is a must place to visit!

Lovely restaurant. Very Italian colours inside , tables nicely spaced and the staff are very attentive, friendly and polite. Sergio himself chatted to us as we came in and before leaving. Food was very tasty and good size portions. Highly recommended. I would definitely go again.

Wow, quite horrified how supposed “ management staff” treated new waitressig team in front of customers.. you guys need to take a reality check and stop abusing young employees..

Group of 5 adults. We all enjoyed our meal. Restaurant was very packed and as we were seated near the bar and kitchen we felt the busy-ness of the waiting staff passing us constantly. I felt it would have been a more relaxing evening if the restaurant had less covers and each table was given more space. A little pricey at £20 for a pizza. However, that said we will return.

Hi Sergio, when the owner greets you at the entrance with "what a handsome man", can read your every wish from your lips and then serves you delicious Italian food, you know it can't be better. Proficiat Sergio See you next time 😉

Lovely food and atmosphere, went for a work meal and all enjoyed their food.

Was absolutely blown away by everything about this restaurant. The food was absolutely delicious and the service was swift, friendly and personal. We can't wait to visit again to try more things on the menu - next time we won't say no to a tiramisu 🥰

Tasteless very mediocre two course a la carte dinner where none of the dishes tasted of anything

Excellent food, old school atmosphere, recommended

Looks nice from the outside but awful on the inside and smelt old and mouldy , food was boring and very overpriced definitely a no from me

Exactly what you would want from a classic family run Italian restaurant. A lovely little hole in the wall, full of authenticity from the great hosts to the artwork on the walls and the rustic menu. We had a chicken dish and a venison dish that were both cooked beautifully and the service was personal and attentive. The wine could be argued as a little on the pricey side but overall a great experience and would definitely recommend and return!

Food is really good, staff are friendly

Sergio's is likely to become one of my favourite Bristol restaurants. The food was exceptional including the best Tiramisu I've ever had! Service was perfect, Sergio himself came around and checked on everyone including personalised chats - the whole thing felt like a genuine family run passion project The atmosphere is very romantic, this is such a good date spot!

Still waiting for an apology. Google maps tells me 1,000 people have read my review, left in July 2022, yet.... I am still no closer to receiving an apology! I booked a table for a special birthday meal. 10 mins before the restaurant should have been open we noticed the kitchen door was open. We returned at noon but everything was closed, no answer when we knocked, only voice mail when I phoned. I sent 2 emails during the afternoon but got no reply. When I phoned again in the evening I was told Sergio would see my messages after service ended and was assured he would contact me today. The person to whom I spoke said the phone rings elsewhere and blamed the head chef for the restaurant not opening at noon. What a way to run a business! I won't be wasting my time booking again. As it happened yesterday was Bristol Uni graduation day so getting a table elsewhere was not easy. Thanks for spoiling our special occasion.

Went here for a quick dinner after work. We weren't very hungry and they accommodated that without any fussy. Staff are delightful and the food was very tasty. Would definitely recommend

Lovely food. Booked for 4 people and charged a deposit of £10 a head. On receiving the bill I was told that only £30 could be taken off the bill as one member of our party was unfortunately unwell and couldn't attend. I understand how deposits work however we had spent over £120. When I suggested that I wouldn't pay the service charge I was told that at Christmas time it wasn't discretionary. Point of law this isn't true. Although the meal was lovely, the owners attitude was very short sighted, we have dined here many times not sure we will again. 🙁

We really enjoyed our evening here. Booked for a Special Occasion and Sergio came out for a chat and gave us complimentary lemon shots. Massive vegan menu, lovely house red wine and a very family styled environment. Would definitely return.

SERGIO KEEPS ALL THE TIPS TO HIMSELF!!! And treats his prospective staff horribly so I can only imagine how he treats he’s actual staff. He was rude and condescending. Avoid avoid avoid

Super food and a warm welcome from Sergio and his team.

My mother and I went to this venue on Tuesday (6th December 2022) and OMG!! Not only was the food INCREDIBLY DELICIOUS but the staff were wonderful! Sergio was super lovely (as was the waiter) and really made us feel welcome. They were very kind and accommodating to us as we had a concert at the O2 next door and the food was quick and divine! The atmosphere was wonderful and the decor felt like we were actually in Italy! We are definitely visiting again!! What a beautiful gem in the heart of Bristol ❤️

Great food and atmosphere. We had our Christmas party there last week and considering it was nearly 30 people, the food came out hot and on time. We will be back! :)

The food was nice enough but it was very expensive compared to other and dare I say better, Italian restaurants in Bristol. The atmosphere was good and our waiter was nice.

Small local restaurant with good food, though some dishes were better than others (seafood spaghetti was very good). Food came out fairly quick and the waiter was attentive. The price is a bit steep but I'm happy with what I got.

The most picturesque Italian institution in Bristol. Not only the food is good but it s a rare place in Bristol where you can eat after 10 pm that is not a take away. This place has not deceived me a single time for the past ten years. Always an eclectic crowd of eccentric Bristolian, party goers, theatre actors, technicians, dancers, singers, I just love it. And the service is impeccable.

Went to Sergio's before going to the Hippodrome. Had a great meal, would definitely come back again!!

My husband and I had a fabulous experience at Sergio's while visiting Bristol last week. We loved the atmosphere and the charm of the place - you can tell it's a family run restaurant (but in the nicest way!). I am still dreaming about the food we ate - just divine. We ordered one dessert to share and after that went back for a second; it was just so good. Staff were really friendly and helpful. The service was so fast aswell - just overall it was wonderful

The worst in Bristol. Utterly shamblolic service. Was told we'd have a table at 19:45 which was honoured. We sat down and were not even acknowledged for 30 minutes. No request for drinks or food for the whole time. Following this we left and received a frosty response. Man cannot live by bread alone, and certainly not at Sergio's.

Fantastic food. Fabulous staff. Always a pleasure. Highly recommended. Will always return.

Sergio’s is top notch! I’ve been here a few times now and I can’t fault them, every experience has been great. The owner is so accommodating and genuine and the staff are quick with service and friendly. Also, the vegan options are amazing with a lot of choice which is refreshing. Thank you for having us the other evening, we will be back soon.

Amazing little place with the best food and brilliant service

Wonderful! Sergio is so nice, seated 8 people with 20 minute notice, one hour from closing. Food was absolutely delicious, we plan on coming back tomorrow! The house white wine.

Nicely seasoned riso but was served an unripe tomato in caprese which for summer time is not ok. All in all an ok experience but pricey for the execution

Absolute shambles doesn't deserve even one star. My wife and her sister booked a table for lunchtime today. It was a birthday treat prior to going to a show at the hippodrome. The table was booked in advance and the booking was accepted so all was set for their day. They arrived on time only to find that the restaurant was closed. If this is how they treat their customers they don't deserve any stars.

No longer BYO WINE. Sergio's is a long established traditional Italian resaurant serving excellent, authentic Italian dishes. Quite romantic in a tightly packed in, noisy, kind of way. The antithesis of Pizza Express. And the experience is enhanced by their BYO wine policy with modest corkage (they also provide wine from their own list). The best Italian restaurant of its sort in Bristol.

Horrendously overpriced, poor service, incorrect orders and the prawn linguine is ridiculously spicy even though the menu states otherwise. Would avoid in the future.

What a shambles, owner/manager shouting at staff, poor waiting staff looked young, inexperienced and out of their depth. Uncomfortable to witness. Waitress told me the owner keeps the tips! Food below average, regrettable visit. Bristol has plenty of better restaurants. AVOID!!

This is an expensive, cheap Italian with lovely staff. What I mean by that is, the food is really mediocre, and the staff are lovely. The interior is kinda kitsch but it’s cozy and sweet and the staff and the atmosphere is so good that you don’t really mind. But the prices are astronomical. If the prices were lower I would be giving 5 stars. Or if the quality of the food was much higher I would be giving 5 stars. But you seriously can’t charge £18 for a pizza and £19 for a pasta if the quality is this average. I’ve had better pizzas for half the price in Bristol.

The fact that the food was overpriced, overcooked and bland was totally overshadowed by how rude the owner was. Avoid