Based on 3.889 opinions finded in 4 websites
Based on 3.889 opinions finded in 4 websites
Nº 1486 in 2148 in Bristol, City of
Nº 72 of 87 Italian in Bristol, City of
Opinions
Impeccable service food, wine and decor made for the perfect date night.
Alex Watson . 2024-10-13
MORE AT Google
*EDIT I find it funny how they send everyone the same apology email, but as soon as you reply to that, you are simply disregarded* Felt spoken down to by the bloke who took our order, like we were some kind of nuisance. Starters came quickly, but they forgot one, and his then finally appeared after we had all nearly finished ours. Mains took a very long time to come out (the table next to us, ordered, had starters, and mains and finished within this time!). I called "excuse me", for a member of staff who turned then continued to walk away, until someone else noticed and he finally came over. When I asked where the mains were he said they were made fresh and would be 3 minutes. Another 10 minutes later they finally arrived, warm, but no means piping hot. Friends were then made to quickly eat their last piece of garlic bread as the waiter needed the stand elsewhere. When I said I was disappointed with the service given for the price expected, I was spoken over, and then had the so called manager sent over. He told us we were given the best seats (at the front , chilled by aircon) and that he would see what he could do. He removed the "10% optional service charge" that is stated as optional on the online menu! Not exactly doing a favour! As a restaurant manager, I would be embarrassed with this experience. I definitely won't be rushing back, nor would I ever recommend anyone else to go here.
April Varney . 2024-10-09
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Expensive place. Excellent but scarce food
Angel T.C. . 2024-10-08
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Was lucky to get table for 4 pax. Place was crowded when we walk-in. We were seated quickly but took awhile for them to take our food order. We ordered 3 types of pasta dishes n 1 sirloin steak with garlic broccoli. My steak was cooked accordingly and broccoli was simply delicious. Pasta dishes were up to expectation too.
R C . 2024-10-04
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Very slow service I think on a changeover,if fact the staff were getting served with dinner before our order but when the food came it was perfect,for the amount of staff the service should be first class,a pity
peter parkinson . 2024-10-04
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Really tasy food feeling of stay in Italy.Nice and friendly staff
Dinesha Peiris . 2024-09-29
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Absolutely marvelous food in a beautiful setting and a great atmosphere. Had two great main courses, namely the Mushroom Risotto - which was wrapped in Parma ham! Amazing and delicious. Also the pasta tubes with a spicy sausage ragu - so moreish.
vrandella . 2024-09-27
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I've always wanted to go here for a meal after walking past so many times, and my partner brought me here for dinner last Friday, and let me tell you it really lived up to my expectations! The setting and atmosphere was really nice, it felt elegant and romantic, the staff were attentive and polite. I had the arancini for starters which was lovely, very rich but a small enough portion that it didn't fill me up too much before the main course. I had the Tagliatelle Monte Carlo which comes with monkfish in a lobster bisque, and it was absolutely delicious, quite possibly the best pasta dish I've ever had, I'm already annoying my partner for a return visit! Of course I had to have tiramisu for dessert, which again didn't disappoint. The Chardonnay was also a lovely accompaniment. Was one of the more pricey meals I've had but I would say it was definitely worth the quality of the food and service, and was happy to pay the service charge as I thought it was well deserved! Will definitely be returning as soon as possible!
Hattie Ramsey . 2024-09-24
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This is third time reposting this review. For some reason, it is either San Carlo Bristol has been deleting my review or Tripadvisor is just wack……..here we go again! We felt unwelcome from the start after realizing we had mistakenly booked a reservation at the wrong San Carlo location. Despite this, we were seated, but the unwelcoming atmosphere didn’t improve throughout the meal. As we were leaving, a waitress – who hadn’t served us – gave me a dead stare. It was unnerving and unexpected, enough to startle me. I immediately brought it to the attention of someone I assumed was the manager. What shocked me further was that the waitress stopped clearing tables and simply stood there, still staring as I drew the ‘manager’s’ attention. The manager tried to change the subject, but the behavior was clear and disconcerting. I believe she might have been offended by someone else. I’ve had a wonderful experience at the Leicester San Carlo and was expecting the same, if not better, here. However, that encounter at the end of our meal soured the night. How is a business allowing already upset staff face customers?? I’m open to reconsidering my opinion if this was just an unfortunate off day. If things improve on my next visit, I’ll leave a supporting review. However, if this happens again, I won’t hesitate to share as well.
Miss Effah . 2024-09-23
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Visited San Carlo for first time in a few years for a special occasion, off the back of good memories. Well this time the memories certainly wouldn’t be the same. Started with a 20/30 past our booking time which is ok it’s a busy restaurant but not once offered a drinks menu or service or to even look at the food menu, which I feel is not acceptable. Once seated we ordered pretty sharply as now we both hungry, Olives, garlic bread, arancini, gamberoni luciana prawns. Arancini were over done dry on inside and still seeping with oil which left an unpleasant aftertaste, the mayo served with dish deffo saved this one. Prawns were good, slightly over but nothing to complain about good solid flavours with touches of garlic and fresh tomato served with really crispy thin bread would recommend. Garlic bread was ok, not best lacked any real fresh garlic flavour, felt very “pre-made” And olives hit the spot for that sweet salty tangy vibes. Mains we ordered the 18oz Chateaubriand steak to share, with fries, garlic and chillie tender-stem broccoli and sautéed potatoes. Overall the steak was cooked to perfection, soft tender filet with good crust on outside cooked mid rare and finished with plenty of flavour throughout the meat. Could taste the deep meat flavours yet succulent butter finish on the palette. Sides were hit and miss, fries were either over done or just about cooked and absolutely not flavour or seasoning at all. Broccoli again some had nice flavour and fresh with a crunch others lack anything and left a lingering after taste. Potatoes just too crispy Almost too crispy to eat and again flavour profile was minimal. Overall best things here were the steak and prawns, but the rest was pretty poor and when eating it did not make you want to eat the whole plate, were ok leaving half of it because just dint leave amazing taste profile for you to want to finish the dish. Service was pretty slow and uninviting, no real effort too make the experience of dining here special. Wouldn’t be rushing back to have food again. Shame because I had high hopes for San Carlo based on previous visit few years ago. Overall would score the experience 6.5/10 Lots of improvements needed, that extra care in the food with the flavours would boost this score massively and service that welcomes you and makes you feel wanted in restaurant too would improve the score.
Jake Platinum . 2024-09-22
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This is a perfect restaurant for celebrating special occasions. The food was so good and the service was on a high level! I also like the design and atmosphere!
Svetlana . 2024-09-22
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I feel that the restaurant is so overrated and it’s relatively overly priced for the food they offer. The food is decent but it isn’t WOW. Couldn’t go back.
Ivaylo Koprinkov . 2024-09-22
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We found this wonderful restaurant just next door and got a table for a friday lunch. Everything was delicious, friendly staff and really nice ambiance. Couldn't be happier and more pleased.
Sharda . 2024-09-21
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Extremely slow service - over 90 minutes waiting for the order, asked for medium steak - got totally different raw, hard to order drinks as again have to wait for ages. Bigger group of 10 and they were totally lost who order what….
arek gostkowski . 2024-09-17
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We booked a table. The description is totally inaccurate. The only thing impressive was the surroundings. It is not a place to indulge, there are no exceptional tastes & most certainly NOT authentic to their highest standard. Very overpriced using low quality ingredients with no flavour. What is the point of all the hype with no substance if the food is awful. We had starters & wish we had walked out. Our mains were no better. They simply cannot cook here. Our romantic night was ruined.
Sue B . 2024-09-16
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The service was very poor. It took over an hour for our main course to come and they didn’t offer more drinks during the time we were there. They did recognise the food was late and deduced the garlic from the bill, however, with an established like San Carlo with a ‘good reputation’, you would expect quality customer service. We also encountered lots of small flies during our meal. One landed on my food and I had to squish it against the place and another went inside my partners wine glass. The only thing that made the evening somewhat better was the food.
Jordan Mitchell . 2024-09-16
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Impressive surroundings although a bit noisy Average food not worth the money and very obnoxious waiters My recommendation would be spend your money elsewhere
steveW8056MT . 2024-09-15
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This place is overpriced and the service is shocking!
Emma Owen . 2024-09-14
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The tables were a little bit close together, overall had a great experience. Food was lovely and staff were also fantastic.
Laina Tanner . 2024-09-14
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We chose this restaurant because we got attacked by the atmosphere that the restaurant has from outside. Really nice and tasty Italian food! The “Prosciutto e Melone” freshly cut. The “Gnocchi alla Sorrentina” nice baked really good! The only thing the service wasn’t that good as the food really slow and very time we wanted a drink or anything that we were need it was taking really long time to get the waiter attention. I still think that it’s a really nice place! If I will come back in Bristol I will be back in this restaurant for sure!
Nicole Pellegrino . 2024-09-07
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Everything is absolutely perfect
nima momenzadeh . 2024-09-04
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Love the food as always at San Carlo! Ordered the mushroom risotto wrapped in parma ham - delicious. Creme brulee as a dessert was top notch
Skain . 2024-09-03
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Food and Service was great. lived up to expectation
Harry . 2024-09-02
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Great service, food and ambience. Will be back
Michael James . 2024-08-31
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Wonderful restaurant... Will be back soon Highly recommend!
Mr. Zhekoff . 2024-08-29
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Lovely food. Not cheap but worth it.
Howard Machin . 2024-08-27
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Amazing quality food and lovely atmosphere and amazing staff
Amy Buckler . 2024-08-24
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The food was really nice. But the staff was a little weird, as one of the server gave off mean girl energy and was snarky with his little comments, quite frankly rude, as if he was looking down on us. He made us feel uncomfortable, every time he came to take the order. The set up was nice, even talked with the chef, super nice and good food. Could work a bit more of the service staff.
Jasmin Rajwant . 2024-08-20
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Me and my boyfriend came for a date night to san carlo about 2 weeks ago. Greeted by welcoming polite staff and shown to our table. Within minutes we had a drinks order taken and a food order followed by very helpful staff. My boyfriend had recently had a wrist operation and was in a cast and sling and he ordered a pizza, when the waiter brung over the pizza they offered to take it back and cut it for him, very lovely touch we thought. Amazing food and drinks, big portion sizes. Throughout the dining experience the staff were very helpful and polite and would Definitely recommend san carlo for a date night/special occasion meal.
Logan Martin . 2024-08-10
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Nice meal and served very quickly.only issue was I ordered the crab and lobster ravioli which was not hot.more like luke warm. Great atmosphere but real criticism was there seemed to be some new staff starting who dropped a couple of utensils to be greeted with distain looks by their more senior members of staff. A note to all.paying customers feel embarrassed if they see people being chastised.we all have to learn.
Steve W . 2024-08-10
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First time we've ever been. Really nice, great atmosphere.
Comfy Sofa . 2024-08-09
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Excellent restaurant. Great food, lovely staff.
Marion Rossiter . 2024-08-08
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Visited seasonally during my time at the University of Bristol, and the lunch dishes have never disappointed. However, it is evident that COVID has influenced a prices increase and somewhat smaller portions of food. Nonetheless, still a top choice for indian cuisine.
Charles Liu . 2024-08-07
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I love everything about San Carlo. The food is always great and I love the atmosphere. The staff are always great 👍
Glenna Hale . 2024-08-07
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Excellent food and comprehensive choices, I had probably the best seafood linguine I have ever had, fast service attentive staff made foe a very pleasant evening. Bang in the middle of Corn Street it gets lively !!!
Dino T . 2024-08-06
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I had an excellent experience at San Carlo, Bristol. The ambiance was elegant, and the service was top-notch. The Italian cuisine was authentic and delicious, with each dish prepared to perfection. The staff were friendly and attentive, enhancing the dining experience. Overall, San Carlo exceeded my expectations and I highly recommend it for anyone looking for a memorable dining experience in Bristol.
Apekshit Sharma . 2024-08-03
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Lovely marbled interior. Very light and airy inside which was refreshing. Whenever I come here I always get the garlic butter scallops because they just never fail everytime. Also the Buratta starter is another good one that I recommend as the buratta is so creamy and pairs really well with truffle and cured meat. The staff are always friendly and I do think the prices are reasonable :)
Aleina Allen . 2024-07-30
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Not so impressed paid £30 service charge not even a goodbye as if they expected a cash tip on top of the £30 service charge to expensive for what it is feel ripped off,Atmosphere has good vibe nice restaurant table service was good but hence not really a friendly service . Wouldn't go again .
Andrew Christodoulou . 2024-07-30
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Deliciosa! I adored this restaurant, so much good pasta and I adore it overall lovely staff and feels like a little slice of Italy in Bristol!
Animated Antics . 2024-07-27
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We have been there before and everytime is same great experience. The food is great and tasty whereas service is very professional. It is situated in city center very convenient to visit on foot. Strongly recommended for family gotherings. In general the environment is great and pleasant
Andys P . 2024-07-26
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On Wednesday, 24th July 2024, we celebrated our son’s graduation in Physics from the University of Bristol by booking a table at this delightful Italian restaurant. As an Italian myself, dining here felt a bit like being back home. The starters were delicious, and the atmosphere was lovely, with really friendly staff. We thoroughly enjoyed the experience, although some of the dishes were a little too salty. Thank you, San Carlo, for the lovely experience.
Paola De Paola Photography . 2024-07-25
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Most of us went for the lunch menu. If I'm honest, the mussels were a little underwhelming and the polo milanese a bit dull.
Trevor Daniel . 2024-07-25
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Beautiful restaurant, very welcoming, excellent attentive service, lovely food! Loved looking at the photographs of all the celebrities who have visited.A bit more expensive than other restaurants but would definitely go back.
Janice D . 2024-07-24
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Eat here regularly and the food and service are top class. You pay for what you get. Worth every penny
Somerset Trade campers . 2024-07-21
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Nice atmosphere and decor, service a bit slow, food was disappointing
Titas Peleda . 2024-07-15
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San Carlo is an exceptional dining experience that truly stands out in Bristol for italian cuisine. From the moment you walk in, you're greeted with a warm and inviting atmosphere. The décor is elegant yet cozy, making it perfect for both intimate dinners and larger gatherings. The menu is a delightful journey through authentic Italian cuisine. Each dish is meticulously prepared with fresh ingredients and bursts with flavor. I highly recommend trying their ravioli truffle pasta and the tiramisu for dessert – both are absolute must-haves! The service from Alessandra and Mario was excellent. They were attentive and knowledgeable, always ready to offer recommendations or accommodate special requests. Their passion for great food and excellent service is evident in every interaction. We were celebrating my friend's birthday, and Alessandra and Mario went above and beyond by singing along and making it a truly memorable experience. It really made the visit worth it! Overall, San Carlo offers a perfect blend of exquisite food, wonderful ambiance, and top-notch service. It's a place you’ll want to visit again and again.
Alishba . 2024-07-06
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Have frequented this restaurant for years plus others in their chain but sadly we won't be going again after complaining about a main course that cost £36.95 which consisted of one medium size prawn and two queen scallops. We did get a response but no suggestion of some sort of recompense!
Richard Moffatt . 2024-07-02
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What a fabulous Restaurant..the food was so good and the Staff and Service was excellent..thoroughly recommend a visit..
Gill Bare . 2024-07-02
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Great food, great service and good wines. The staff were really helpful and friendly and the food and wine delicious. A good place to go for a special occasion or for some good food.
Linda F . 2024-07-01
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Amazing quality food. Pricey but you get what you pay for.
Karl Lucas . 2024-07-01
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Alexander our female server was so so lovely and attentive the whole evening. I couldn’t recommend her more and had a lovely experience because of her - would love for her to get some recognition from our visit as she was so lovely!
Kaitlin Day . 2024-06-27
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Beautiful restaurant that draws you in but the food was too rich and the service very very slow
Joanna Hobson . 2024-06-24
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Totally disappointed in the wait staff. The time in between them checking in with the table left us without drinks for long periods of time. The time between ordering food and it arriving at the table was 1-1/2 hours. I will not be back
Kevin May . 2024-06-11
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Fantastic restaurant. Excellent food that is very tasty. I really enjoyed my visit there and cannot speak highly enough about San Carlo. ⭐⭐⭐⭐⭐
Kerry Woolacott . 2024-06-04
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Food was good - not great. This is definitely a popular place and appears to be frequented by a lot of celebrities in the past. Service was great. If you were looking for a little chili kick to your Italian, then this is the place to go for you. I am not a big fan personally, but concede a lot of people will like this place.
E. Michael Brezina, III . 2024-06-04
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Had lunch at San Carlo with a good friend of mine. Minestrone was decent, Arancini was delightful with the sauce, although a little bit too oily. I also had their famous Spaghetti Frutti Di Mare (Seafood Spaghetti) and having ordered this before, it tastes just as good everytime! Highly recommend this main! The french fries with truffle and parmesan were also really nice and crispy. I'd say their mains and sides are better than their starters. Mocktails were good. Atmosphere and service is excellent, very welcoming. Most authentic Italian restaurant in Bristol, would recommend if you have a budget of £40pp+.
Jumur Jamal . 2024-06-02
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Amazing Resturant great place for a fancy night out a bit expensive but good for special occasions The food was really delicious, and their service was top-notch
Meshaal S . 2024-05-27
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A bit mixed feelings. Service was amazing. My starter was so small and no taste that week later I don’t remember it. My main veal was over salted so left the salt aftertaste and wanted to drink more… atmosphere was so Loud that we had to shout to each other it was quite ridiculous … I will not be returning…
MD D . 2024-05-21
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I have visited this San Carlo 4-5 times and whilst I usually have an exceptional experience, I was extremely disappointed. I took a friend for her birthday and initially the staff were lovely as usual, three of which I told it was her birthday after asking if there was any event on two separate occasions . However, service quickly deteriorated after my friend was brought the wrong dish. It took 5-10 minutes to bring her the correct meal, after which I had already finished mine as my pasta portion was significantly smaller than usual. We both just had to watch each other eat our meals while one of us had no plate in front of us, which was extremely awkward and looked very unusual. Two more staff members asked on separate occasions if we were waiting on anything, and to reply no just added to the awkwardness. Having finished our meals we asked for the bill, and they charged for the wrong dish my friend was incorrectly brought. We asked for this to be removed, and in all fairness it was. This would have left us with an overall ok experience, but then we asked to remove the service charge, for obvious reasons. And when the waiter asked why, I explained to him it was her birthday and we were very let down, especially in comparison to the many other times I'd been and loved it. He said 'oh, well you should have let us know' (offering a free desert) and I told him we did, three separate times. I was planning to book San Carlo for a large event I have coming up in a few weeks where 12 of us would have attended, so it is a big shame I have to change this lovely venue and food (with usually great staff), for elsewhere. Very disappointed.
Sophie . 2024-05-19
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Everything was excellent! The food was superb and fantastic service. Would definitely recommend!
Julie Garland . 2024-05-17
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Service is good, food is okay not kind of awesome. Seafood is fresh , steak doesn’t meet my expectations.
mavis wu . 2024-05-17
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A top recommendation to visit San Carlo's. The food was delicious and I'd highly recommend the mixed grill. Barbecue ribs (mainly the sauce) are super tasty.
John Leaver . 2024-05-16
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Service a little long but excellent welcome and top class authentic dishes!
Anne S . 2024-05-07
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One of our favourite places to eat whenever we visit Bristol.
Fishponds Steve . 2024-05-06
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Pasquale and his team produce a phenomenal atmosphere of controlled high tempo service and personal attention. Truly a very special restaurant
David Hobbs . 2024-05-05
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Very disappointing dishes. We ordered all seafood but expect the oysters the other seafoods were not fresh especially the shrimps. This is not professional at all. The restaurant was so crowded and noisy that we need to shout to communicate.
Agnes Hung . 2024-05-05
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Top quality food really enjoyed it - will book again
Dan Broughton . 2024-05-04
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Very good food was let down by poor service from grumpy staff. We came for a special occasion and encountered several issues. We waited 15 minutes to have our drinks order taken, and then the drinks took so long that they had to be remade for us. Our food order was taken by the maitre d', who was patronizing. One of our main dishes was missing when served, meaning one person had to wait 5 minutes without a single apology. When we asked to have the service charge removed due to the poor service, we had to wait an additional 5-10 minutes for the server to arrange this, again without any remorse. Overall, it was disappointing, and I would not recommend it at the price point of £50 per person.
Jack Ford . 2024-05-02
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The first photo is a risotto!! In my life I have never seen a funghi porcini risotto wrapped in serrano ham and rice bathed in cream!! The next photo is a pizza with truffle and mushrooms (not enough truffle and mushrooms and too oily) honestly Italian food for English palates!!
Lydia Garcia . 2024-04-29
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Excellent place to eat Italian food in Bristol. The attention and quality of the products is highly recommended.
Guillermo Cantini . 2024-04-26
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Once we had been seated at a table. No complaints. The food and table service very good. However upon arrival at restaurant completely ignore by several passing members of staff while waiting to be seated. Not even eye contact, acknowledgement or a smile. Not a good first impression. Very rude.
JillyV123 . 2024-04-23
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Plain unseasoned food, and the worst garlic bread I've ever had. You pay for the location, not the food. Staff are lovely, but more work on the finished product needed for the cost.
Keith MacKay . 2024-04-22
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A long established and popular restaurant on the popular Corn Street strip, this certainly has something of a bling factor to it and appears to be a bit of a celebrity hangout going on all the pictures on the walls. Although I did not study them, I did notice Tom Jones amongst them. The menu is very comprehensive and there should be something to suit all tastes, no matter what your preferences are. That said, the drinks choice was very disappointing, with nothing on tap and no beers at all, so I had to settle for a lager and even these were only available in small 330ml bottles. Service too seemed a little slow, we had chosen what we wanted for quite some time before anyone came back to take our order. I opted for the Ravioli all'Astice, ravioli filled with lobster and crab meat in a light creamy and pink peppercorn sauce. First impressions were that it was quite small, I think there were just three, or maybe four ravioli served up on an oblong plate. They were of course somewhat bigger than the usual ravioli that you might be used to, but even so, it seemed more like a starter than a main course. That said, it was certainly quite tasty and I enjoyed what there was of it. For desert I went for the Meringata alle Fragole, their “amazing” meringue cake with strawberries, although on this occasion the waiter advised that it was actually with maraschino cherries. I wasn’t too sure about this having been looking forward to some sort of Eton Mess type dish, but I needn’t have worried, the cherries were lovely and sweet and probably far nicer than strawberries would have been. The meringue cake too was very tasty, the meringue wasn’t really that obvious it was just crumbled up in amongst the other ingredients, but the overall result was certainly amazing as promised. Overall then, a bit of a mixed bag. A real buzzy atmosphere, friendly staff and tasty food, but slow service and small portions, at least for the main course, and a very poor drinks selection.
Blackth0rn . 2024-04-19
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Great food quality and variety, great service, lovely atmosphere
Pam B. . 2024-04-18
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Not impressed. Servers were not friendly and food expensive. Will not be visiting again.
Sarah Phillips . 2024-04-12
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Table booked for a birthday meal. Waited around for someone to check booking and show us to our table. Person who took our order was bordering on rude when asked about certain dishes. We’re not made to feel welcome in any shape or form. Table was just under speaker and so we had to shout across to each other so we could talk. Food was overpriced for what it was. £5 for chips which tasted like fries from maccies. With so much salt on them they were barely edible! We all agreed we could have made better at home and would not return. Very disappointing birthday meal.
53Joyce . 2024-04-11
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Generous portions, everything very delicious, and excellent service
Simon Luengo bravo . 2024-04-10
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The food was amazing, and the most friendly service. A little bit pricey but worth it, also one of the best tiramisus I’ve ever had.
Ezo . 2024-04-09
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Really lovely meal, great atmosphere, lovely place.
William Pritchard . 2024-04-04
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La pizza burratta était vraiment excellente. Les prix sont relativement élevés pour ce type d’établissement et la qualité du service. L’accueil est correct, mais pas particulièrement chaleureux.
lillybohemia72 . 2024-04-02
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Unforgettable experience, beautiful place ❤️
Simona Star . 2024-04-02
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Food and wine were nice but there is a serious service/hospitality issue at San Carlo Bristol. Some of the service issues we had: - They got one of our mains wrong, and instead of rectifying this straight away our waiter first got the menu to prove he had given us the right dish (until the menu proved him wrong, awkward). - When our waiter took away the wrong dish, he also took away the cutlery but later ignored our request for new cutlery (which we shouldn’t have had to do in the first place) and then we had to get the attention of somebody else. - After receiving all our mains, we had to then chase for our side dishes. - Our waiter took another drinks order during our meal but the drinks never arrived and we had to ask somebody else. - The waiter who ‘served’ us a jug of water aggressively slammed it down on our table whilst walking past us at speed. - We were brought the wrong bill. - It took ages to get the attention of somebody to pay the bill, so much so we thought about getting up and pretending to leave. - When we asked for a new bill, they charged us for a Moretti we hadn’t had (or ordered). Overall impression - we were just annoying the waiters.
Emma H . 2024-03-31
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Good quality food, but just a chain made to seem a little fancier these days. The servers here are very friendly, plenty of Parmesan and the atmosphere is good, albeit a little noisy. Table by the door is drafty and the entire place feels like tables have been squeezed into every inch to make revenue over providing a better experience.
Edward F. Jamieson . 2024-03-31
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I was poorly after the ribeye steak, brought some home for my daughter and she was poorly after it too. The waiters were hovering and rushed us to get drinks when we had just stepped in... Would have preferred more of a smooth transition through meals and not to be ill after. Starter tempura prawns were small prawns wrapped in huge dough .. so was more soggy than anything. I did have some of my friend's chicken livers, that was delicious although her bread was burnt...Gin and tonic was quite nice and refreshing... Maybe it was a bad night as it was a recommendation, but I came out thinking...over priced glorified pub grub.... Not in a hurry to return...
Elle . 2024-03-30
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3rd time visited. Can't fault it
Beresford Parker . 2024-03-27
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Went here to celebrate a family birthday and based on reputation was looking forward to my first visit; it will sadly be my last. Firstly waited 20 minutes to order drinks, had to go and find a waiter to accomplish this. Then the wait for our starters and main courses was far too long. We had to send back 3 of the mains as they were cold and one of our party didn’t finish their “worst risotto they’ve ever had”. We ordered an additional garlic bread as the mains arrived being assured it would only take 5 minutes. 15 minutes later we had to ask a waiter where it was and then it promptly arrived, obviously left in the kitchen. Our mains were almost finished by then of course. The mains portions were also quite varied, some like the lasagne were generous but others like the Toscanini were more like a starter. When the bill arrived we had 2 random margaritas on there which we did not have so had to be removed. After the event we realised we had been charged for 2 glasses of wine that we had not ordered albeit the cheaper ones we asked for were not on the bill (sharp practice) and really should have challenged the 10% service charge but did not want to spoil the moment for the birthday relative. In all we were there for over 3 hours and whilst it’s nice not to rush it does reflect how long we waited to be served. Plenty of better value and more efficient service Italian restaurants in Bristol.
Dave B . 2024-03-25
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Very good food, a little pricey but it was worth it, very good pizza and garlic bread.
TheBristolTravellerr_0 . 2024-03-25
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Really bougie and great atmosphere for a date and really authentic cuisines
Shrey Vishvesh . 2024-03-25
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Booked a table for a special occasion having been here a year ago. First course, rare scallope with fish sharing dish which was definitely overpriced £35 for sharing our main meal veal which was wafer thin and cooked pan fried the main, was ordered wrong too! @ £48 each, wine was the Cantio Classico over £ 40 over priced too. Brandy had ice in… etc The guys in black Coates just wanted to get there bums on seats and not care about the Service to Customers and can we get you out of here as soon as possible for another customer… yes it’s a city restaurant but no repeat customers at this restaurant I’m sure? If so reply to this! Our meal cost over £180.00 for two people. I’ve sent the restaurant a heads up email! The reply was just a “ Corporate Message response “ I own a business and this is not a response I would receive or give to my customers. Never will I come to any Sans restaurant.
David B . 2024-03-23
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A beautiful interior and plenty of seating! Ordered pasta (truffle and a Ragu) and they were delicious!! Everyone (table of 16) were really happy with the food and we didn’t wait long for the food to arrive. Around £17 for the dishes but it’s great quality, huge portion and nice location, so worth it!
Roveena Raymond . 2024-03-23
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The atmosphere of the restaurant was lively and buzzy. However the food was really disappointing. Alll three of The starters we ordered were almost inedible the mozzarella was undercooked and bland the calamari was soggy bland and under cooked -we all left most of our starters and not a single server asked if anything was wrong or even how our meal was. My spaghetti bolognaise was tasty but again my daughters calezone was actually disgusting like cardboard bland and undercooked. My husbands pasta was passable but felt like a reheated meal you would pull together for kids at home - not good. I wouldn’t recommend or return I felt ripped off - the restaurant looks lovely but the food is very poor quality and not nice.
ClaireBrad . 2024-03-22
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Easy to find and car parking is only few minutes walk. The decor and atomsphere is great. Food a bit disappointing, for the price charged the food and services could be a bit better. Lobster pasta could do without the shell and the wilted peas, the mixed grilled fish dish was a bit greasy and "wet", calarmi batter "flaked off" the squid, other than that, the Italian mixed bread basket, the olive Verde, pasta with chicken and prawns and the creamy fish dish and the wine was good. I was told by my party that the dessert were good too. I would have rate 4 out of 5 if it would have not for the head waiter took our order that struggle to smile, and a comie waiter snap at my son "do you want a job" when all my son did was handing the empty plate to him helpfully, we didn't say anything back to him but our mood was ruined then.
Dominique Chiu . 2024-03-16
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Very tasty food. A bit overpriced and the service maybe could be a little better. The seafood lobster pasta was pretty good.
Rick To . 2024-03-13
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I'm afraid the food was too rich for my daughter, she was sick after eating. My meal and my wife's was great.
Steven Talbot . 2024-03-12
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Got a little loud when busy couldn’t hear the person next to you but on the other hand food, service, and presentation was amazing is pricy but worth paying for how good the food was
Madison Wood . 2024-03-10
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Incredible Italian food with a wonderfully welcoming staff! It was busy so there was a bit of a wait between courses, but it made it enjoyable to chat and sip on our drinks. Definitely recommend for a nice dinner out in Bristol!
Vikki Gilmore . 2024-03-09
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Had to wait 40 mins for our table booking, an age for mains. Food not great and a full on argument between waiting staff.
Wendy Kane . 2024-03-09
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Lively authentic environment good atmosphere even on a busy evening. Food Were amazing and service very good. The antipasti plate was huge and very good. As were the risotto dish.
FinnK683 . 2024-03-06
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We visited San Carlo on what is our first visit to Bristol. The initial greeting into the restaurant was good and the restaurant itself is a pleasant environment. Firstly, I do have to say the food was nice no complaints about setting, wine or food. What does let the restaurant down somewhat is the front of house service. It’s not good, and the best way to describe is that the customers are looked down on, and talked down to. This was not just to us, but I couldn’t help but notice body language and mannerism towards other guests. This was a shame because a lot about the restaurant is good.
graemecrossman . 2024-03-04
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Bitter and expensive cheesecake alongside a rude treatment
Ruben Segovia . 2024-03-02
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Went with some friends for an evening meal and was thoroughly disappointed. The food is basically pub grub - nothing wrong with that, but here they’re charging 3x what a pub would. £28 for a thin rib eye steak, that I asked to be cooked medium rare was presented well done. I sent it back and asked that the replacement be rare, but this too was mostly all well done with barely any pink meat. At this point I gave up and just ate it. I wouldn’t recommend this place to anyone. Bristol has lots of great restaurants, so go and check out some of those.
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Popped in for a coffee, nice welcome from happy staff, good coffee, tasty cake…..dog friendly too.
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Came here to have some food with my partner and had a lovely time! I love that it feels like a front room and so homely. The food was really good, I had the GOAT pizza and my partner had the seafood linguine. The pizza was brilliant, very generous with the toppings and the goats cheese had a great tang to it. Had the IPA beer as well which hit the spot! Will be coming back!