Cafe Grounded in Bristol, City of

Walked in at 4pm Sunday 17th November Staff at front were very rude, I won't be coming back again To anyone reading this, go somewhere else!

Been there today and disapponted. The cake was defrosted and been served dry, a americano costed 3.75 (45p addictional for the oat milk), 2.80 for a cup of tea where the cup was chipped and the twining tea more expensive than center.

Regular visitors to grounded. We always have great service and cafe is cosy and quiet. Had breakfast and everything was cooked to exactly how we asked. Drinks are always lovely. Excellent service from manager, she always goes out of her way for us and nothing is ever too much.

Worse food & service and dirty . No wonder you have to pay 1st . Went there for lunch , the server was in a very bad mood ,ordered our drinks and lunch ( fancied full English and she had granola) . Uncooked hash browns , horrible toast,sausages I had few Bites and couldn't and my friend left her granola too. Went to say something but server was on her own n in bad mood , looked in the kitchen the chef was either going to gym or came back as she had tight sport cloths on with half her belly out ,no hat or approx and dirty kitchen on top of dirty bar and equipments. Left our food and left never to return .

Came here to have some food with my partner and had a lovely time! I love that it feels like a front room and so homely. The food was really good, I had the GOAT pizza and my partner had the seafood linguine. The pizza was brilliant, very generous with the toppings and the goats cheese had a great tang to it. Had the IPA beer as well which hit the spot! Will be coming back!

Horrible experience!! walking in for lunch with friends, place was pretty empty. Server refused to take our order because a large group had already pre-ordered. I was told they would stop cooking our food if and when the large group arrived so we would need wait. I told them that's fine, we would wait an hour if needed. They simply refused, said an hour wasn't enough time. Staff was just being lazy, I honestly felt that if I placed an order, they would spit on my food out of spite. Horrible experience!!

Cosy and friendly. Amazing breakfasts!

Great service from the chap serving. I ordered the epic breakfast. Portion size was decent and the food was really nice. Coffee was really good too!

It was filthy in there toilets and the breakfast was horrible this Bedminster

Ordered eggs Benedict on toast and it took 45mins to come out then when it did the egg wasn’t cooked properly as if they rushed it

Good coffee, great range of cakes, and friendly staff. Would recommend for a coffee and cake or a quick bite

Found this place by chance. What a find 🤩 The food was amazing and beautifully presented (club sandwich and fish finger sandwich with a side portion of fries). Good size portions and reasonably priced. Staff were friendly and attentive. The venue is comfortable and relaxing. We’re only sorry we found it on the last day of our stay in Bristol.

Came here for lunch with my partner on bank holiday Monday, chosen as they operate a blue light discount. Burgers took 40 minutes from order to table, lattes are the standard coffee shop latte but the hostess / waitress was an absolute gem keeping cheerful and providing good customer service despite the challenges of a bank holiday Monday service.

Ordered the avocado toast but sadly it was just guacamole from a container so not as fresh as I was expecting. There is a cold breeze whenever you sit in the venue so not very warm but for a short visit it’s okay

We came here for breakfast, my mum, little boy and I. The space itself was a bit gloomy and grubby (I typically love a grounded as have been to several across Bristol). The tables were sticky, the high chair was sticky and had food dried on to it. We considered leaving but after driving for several hours, and having trust in the grounded chain, we decided to stay (our error). No one came to the table so I found a menu, and went to the till to order after 15mins or so. The till wasn’t working so I was stood at the desk to order for around 4minutes before anyone greeted me with - “our till isn’t working so you’ll have to pay after”. We didn’t receive a hello or apology. We ordered 2 lattes, a babycchino, full English breakfast and shakshuka. Our lattes were okay, not the warmest but tasted okay (I can’t really say much more as they were just an average coffee). The babychino (£1), came with marshmallows and was a good temperature but looked strangely watery. The food was awful. I’m not fussy, and it is extremely rare that I don’t eat a dish but neither of us could eat. The cooked breakfast had black all over it and was dripping in grease. It looked like it had been cooked in dirty pans, and was somehow cold. The shakshuka was awful. It looked and tasted of watered down tinned tomatoes with some vegetables thrown in. The egg was well poached considering the rest of our dishes. It was strangely tasteless but at the same time disgusting. We ended up just leaving the food, pay in and going. I wasn’t brave enough to say how awful the dishes were and I wasn’t asked on leaving. I was merely told that the till was fixed and I could pay. I wouldn’t recommend based on our experience, I would recommend against.

Great breakfast can’t go work highly recommend.

Disappointed. The service was near awful. I even had to get my own sauce. The toilets were out of order and they were trying to fix them. I know they were trying their best, but this place has gone downhill and felt underwhelmed by my experience today. 😔

Love this place,nice place to chill

Slow wait times when not busy. Management need to support staff more.

Very good place for a coffee and cake! Fresh and delicious! Great service from the team, quick efficient and friendly! Definitely recommend!

Love ❤️ this place, great family atmosphere

Having read reviews, we thought we'll give it a try. Went there today for the first time to have brunch, but I was quite disappointed. Ordered smoked salmon poached egg muffins, waited for about 45-50 mins to be served to us, even though the place was pretty much empty. The food missed even though it looks presentable . The service was a letdown.

Im sure if you're only going for coffee then this place is satisfactory but unfortunately my breakfast experience was far from that. When I arrived I was the second person there and was told the ovens & grills needed 15 minutes to heat up and this was because I had asked for scrambled eggs and not fried which was my first mistake. The food took just over 45 minutes so 30 minutes if you take off the apparent 15 minutes it takes to heat up. 30 minutes for a badly cooked breakfast isnt great. You shouldnt charge this much if you're using cheap, thin, white bread. If you deep fry the hashbrowns to the point that they crumble and break, also the amount of oil content in them made them unedible, trying to cut one in half made them look like crispy cornflakes. And the scrambled egg was hard and chewy. I wish I had carried on walking and cooked at home. If someone had bothered asking me how my food was then I would have been honest and not left this review but they did not and I stayed for 25 minutes after eating my meal. I feel sorry for the staff in all honesty as its really not their fault but trickles down from bad management of a big chain. Also I got like 12 beans its pretty stingy. Better to go independent and save yourself from the disappointment. Sorry for the bad review but i've never been more excited to leave a place and not come back.

It's very nice and comfortable.

Hi I have used Grounded in Bedminster Bristol UK For a number of years, the coffee is very good the food is excellent. It's a very friendly environment. Staff are very polite and helpful Will definitely return. Thank you Andy

Ordered a goats cheese panini - when it finally arrived the insides were lightly filled with goats cheese skin rind - YUCK - with big gaps of bread and a handful of mushrooms. When I politely made comment - the manager said they would make me a fresh one. He then returned with the same old panini I had before but they had filled it with a different type of soft goats cheese and it still half rind of the old goats cheese. The salad looked wilted . I don't think we will be coming back here again. It would have been more honest for them to say that they had run out of goats cheese and offered me an alternative. Bad Service - the manager should have assured that I was happy and very BAD chef - can't even make a panini.

Cozy place for coffee and a quick snack.

Excellent food, lovely staff. Baby friendly too so me n babs pop in after classes in Bedminster 🤩

Came here on Sunday 26th November to do some laptop admin. I have to say the staff were helpful in accommodating the best seating for a plug socket and helpful in fulfilling orders. I only came in for a drink but because they were so welcoming I opted for the all day breakfast. Delicious! They also have a vegan option too!

The staff are really lovely and the food is really good. Nice homely cafe with a relaxing atmosphere

Amazing spot, lovely area and great service. Needed to use the disabled toilets and was grateful to find it clean and easily accessible

Super clean, spotless toilets! Very friendly and welcoming service. Took advantage of the student discount which made coffee affordable and had a lovely time.

Enjoyed the atmosphere and service. My disabled partner was well looked after. Clean toilets and floors, loved the coffee!

Amazing place! Super comfy atmosphere!!!

Overdue a deep clean. All surfaces so grubby. A very weak coffee today with charmless service.

We've been there a few times now and the food has always been decent for the price and the atmosphere has been nice and calm but today seemed like an off day for them. Food was watery and late, service was distracted and slow. They spilled things twice, there was no soap in the bathrooms which seemed quite dirty and the

Lovely place! Very cozy and yum drinks. The music kinda sucks tho and the toilets are pretty gross:/

Usually only pop in for a coffee but always nice.

Literally the worst grounded in Bristol. Food was terrible, service was equally as bad. Save yourself a visit and cook your own breakfast. (It’ll def be better)

I'm still waiting the food... The place is filthy, we had to ask to clean our table and after spaying all over us we had to wipe it with the serviette which came out black. I been in festival's toilet cleaner.

Food was really nice and they have some great local bars. Nice atmosphere, but what really stood out was the friendly staff. Spent a few hours working here and it was a real pleasure.

Quite a few of us went at the weekend for my sons 16th birthday, they are very accomadating at grounded Bedminster, the staff are lovely, unfortunately, the kitchen let the side down on this occasion, the wait on the food was 45 minutes to an hour and it wasnt busy at all apart from us and thats if we got the correct order at all, i ordered 5 meals 3 came out together and the remaining 2 came out after i had finished mine, they where missing orders and the food was coming out cold, usually a lovely bit of food on this occasion we where disappointed 😞

Stopped in for a drink late afternoon. Lovely friendly staff and nice relaxing surroundings. Highly recommend the chai latte!

I've been working from my laptop for the past few years, and naturally coffee shops have been an ideal place to work from. But out of all the coffee ships I've been to in Bristol, Grounded Bedminster has been my favourite by far! The reason is because the establishment is a very comfortable place to work from, and also has great food and drink offerings to make your stay even more enjoyable. But more than anything, the staff are all very nice people who go above and beyond to make sure you are having a great time. As a special mention, and I just want to give a shoutout to Jay, who besides being great at what he does, has always made me feel welcome and valued. I'll say it again - if you work from your laptop, then Grounded Bedminster is the ideal place to visit.

Food and drink was overpriced for what it was and everything inside felt a bit dirty

Great food, however more vegetarian options needed for breakfast. Staff very friendly and quick, also dog friendly!

Nice large coffee and food restaurant. Very helpful and friendly staff and children friendly

Four of us had a great brunch, including two who went for the large breakfasts (and I mean large!). It's a casual venue and the atmosphere was nice, helped by the staff who were fantastic. I'm looking forward to going back again.

I love this coffee shop. I always get my coffee there. The coffee is very fresh and rich tasting.

Food came out cold. Had a hair in it. Beer was bad, probably end of the barrel. Expensive for what it is

Always enjoy coming into grounded. Always warm and welcoming with efficient customer service. All the staff are so lovely and the food is always great.

Brilliant for brunch! Friendly staff and generally nice atmosphere.

A member of staff was super helpful, I dropped my hotel keycard at the till (I’m daft), before we left she asked me if I was staying at the Ibis hotel and then brought the keycard over. Saved me a lot of stress, thank you!!

Ordered the avocado brunch and was quite disappointed. The menu didn’t specify that there would be balsamic vinegar smothered all over it, would have appreciated to know this so i could of asked to have it without.

Brilliant food and service despite being very busy. Very impressed and annoyed I don't have cash for the tip jar

Only went in for a coffee and cake. Cake was ok as was coffee. Staff was abit rude. Toilets arnt very clean.

Great food, nice staff and a good spot to relax

If you like the worst music, terrible food and above average prices this is the place for you!

Loved the club sandwich and tea 🍵 👌

pleasant surroundings. Good coffee.

Visited many times, always excellent.

Best full English I’ve had in a long time! Everything was just right and plenty of it! Thankyou.

Our family came to spend 30 min and have coffees, but the barman told us that he is not gonna do anything :I at 5.20pm ( when the bar closes at 6pm ) we were shocked to be honest )

The food was very nice. The highchair was very dirty, again. I had to use my own wipes to clean it. Not the best value for money, I bought beans on toast from the children's menu for over £4 and got a small piece of toast with a couple of tablespoons of beans. Won't be returning.

Lovely as always - great food, lovely and cozy with welcoming staff as always

Very nice food and friendly service

Had breakfast here and coffee with friends - enjoyed it.

Staff member that served me was unfriendly. I had a coffee that tasted burnt, and a cheese and avocado panini - the avocado tasted like it was out of date. Decor was nice though.

A bit of a noisy time but my friend and I accept that mother and baby groups are part of grounded.

40 minute wait for kids fish and chips and a bowl of chips (advised wait was 25 minutes). Food was poor quality and chips were extremely greasy, to the point there was a build up of grease in the bottom of the bowl which was quite unpleasant. The servers all seemer friendly, just a bit all over the place as it got busier.

Arrived at 9:35 as their opening hours are stated 9:00-18:00. Not open and wasted journey.

Called in for coffee today with my wife, simple Americano, one black and one white;really poor - weak and tasteless.

Great food friendly staff Would go again.

In here almost weekly.happy relaxed cafe. Good visits

Great place to meet up with friends Clean and cosy Great seating arrangement which means even when it's busy you don't feel crowded Tea and coffee great Cakes fantastic and different choices from other places I've been Staff friendly and very helpful Definitely be a regular here

Lovely food and very comfortable environment

Very relaxed venue. The food was very good and not too pricey. Will be returning.

Very good wheelchair access and wheelchair accessible toilet. Very friendly place to eat and drink and good food and drink. Very nice to find a wheelchair accessible pub amongst the many inaccessible places in the area.

Dear Grounded, The quality of ingredients in your full English breakfast for the price tag asked needs to be improved. It felt like it was budget quality ingredients for not such a budget price!! I was surprised at the recent change. Hope you see this as constructive as have always enjoyed all the meals Ive eaten with you over the years.

We came here with friends earlier today at Bridlington and the experience was disappointing. They didn’t have the vegan breakfast so I got the veggie one when I ve asked for avocado instead of the egg, I’ve got charged as extra item. They send two wrong orders to my table and when my friend asked the waitress which was the “epic breakfast “ (that’s the name on the product) she had no idea and she had to ask in the kitchen. (Turned out that there was a mixed up in the orders and the plate which stayed on our table for about 10 min was then delivered to another table outside, probably already cold and possibly was the order of the girl who wrote the review before me). I’ve got my order with extra avocado, no kale, deep friend veggie sausage which you get from Iceland on offer 1x2£, the egg and the butter I didn’t ask for and cold mushroom. Another waitress came to the table with the vegan option saying “here’s the plate with all the extra you asked for” which I found a bit rude. I had the feeling she was pushing me to get the new plate and leave the one I have already started. I didn’t want to waste anything and she mentioned that otherwise it would be bin anyway. I have asked for take away boxes which were given. Have to say the quality, presentation ( my boyfriend has his breakfast served in a smaller plate and a smaller portion) and service were disappointing and very average. Plus why do I have to pay 9.50£ for veggie and vegan breakfast, same price as meaty one?! It was way too pricey for what I’ve got. Better work on the quality of food and service.

I only came in for a coffee. I wasn't satisfied, I didn't like it

Came with my partner and her mother for a nice afternoon meal. Smoked salmon and eggs benedict was good but the salmon was oddly warmed. Pancakes with fruit and syrup were perfect Blt was lackluster, bread was too thin so went soggy within minutes of...

Enjoyable food. But like all cafés. The food is getting more and more expensive.

Friendly and welcoming. Great atmosphere, relaxing and comfortable with sofas, tables and bench seating. There's also a garden at the back. Usually a selection of local artwork on the walls for sale too. Great choice on the menu and staff more than happy to customise the options for you. Prices are very reasonable and the food well presented, well cooked and served promptly. The loyalty bonus card gets you free drinks if you're a regular too! Our go to choice if we're in the area. 22/11/21 Update. Oh dear! What a strange decision. The new menu has been launched with a really odd twist. There is no longer ordinary toast available on the breakfast/brunch menu! The only option now is muffin or toasted sourdough. Will eateries please stop toasting sourdough, it turns perfectly tasty soft bread into some kind of building material that's virtually inedible and hazardous to teeth!!! How can you have a breakfast/ brunch menu and not include just ordinary toast? This bizarre decision seriously limits our options and consequently we shan't be frequenting Grounded any where near as often. Bad move guys, it's cost you two stars! 13/06/22 Update. After a long break common sense has prevailed and ordinary toast has been re-instated on the breakfast/brunch menu! We discovered this when we dropped in after a long absence due to the toast fiasco. Glad to see normality has returned and now we may well drop by more often.

Great food, excellent coffee and fantastic service ! Thank you for looking after us so well. We’ll be back again soon and bring our friends

Went with our one year old for a spot of lunch. They had highchairs, a changing room, amazing cafe food at great value. Lovely staff, fun music, kids menu. Couldn't have hoped for more .

As always friendly helpful, great place to relax,

We're Saturday morning regulars at the Bedmister branch of grounded. We keep coming back for the delicious cooked breakfasts (my son and I both have the "children's" cooked breakfast: 3 items plus toast for £4.75 - perfect if, like me, you're a bit fussy because...

We're Saturday morning regulars at the Bedmister branch of grounded. We keep coming back for the delicious cooked breakfasts (my son and I both have the "children's" cooked breakfast: 3 items plus toast for £4.75 - perfect if, like me, you're a bit fussy because you can mix and match what items you want). The staff are friendly and the service is super-quick. A great way to start the weekend!

Like many of the groundeds they've become a bit dated looking and feeling as well. The food was OK and service fine if not a bit slow.

Always have lovely breakfasts here. Food is super yummy & the avocado brunch is beautifully presented. Service is always quick & friendly.

Very nice place pity they don't except £50 notes had to laugh was a first for me but they served full breakfast to my friends and it looked so good I had a club sandwich which was nice and light.

Came here about a week ago to do some work as I work from home and neeeded to get out the house. I was here for a good few hours and ordered several coffees, a bit of lunch and a cheeeky slice of cake. I...

Visited today what a lovely cup of coffee and food and served by a lovely member of staff Andrea she was very efficient would definitely recommend

I visit here often and always have a great experience with the food (normally breakfast) and the staff (very friendly). I really like it here and will be visiting again later this morning for brunch. I totally recommend the Grounded Breakfast!

Lovely food and service when we visited with my family. There was only 2 staff so we did have a long wait for food and drinks but they went above and beyond to try and help serve everyone. It was very busy.

Came in for food with my partner and friend had a lovely breakfast food was good and service good, would definitely recommend

Food is cheap and terrible! My 9 year old refused to eat the chicken nuggets (they were deep fried and greasy!) The sausages were mostly filler, tasted like Richmonds!

Arranged to meet with a friend after work at 5. Whilst waiting for friend I was approached by staff to ask did I want coffee as they would stop serving coffee soon, so felt rushed to order on my friends behalf. This place was not...

Lovely atmosphere, friendly staff - they loved our dog 😀