Keepers Kitchen & Bar in Bristol, City of

Went with some friends for an evening meal and was thoroughly disappointed. The food is basically pub grub - nothing wrong with that, but here they’re charging 3x what a pub would. £28 for a thin rib eye steak, that I asked to be cooked medium rare was presented well done. I sent it back and asked that the replacement be rare, but this too was mostly all well done with barely any pink meat. At this point I gave up and just ate it. I wouldn’t recommend this place to anyone. Bristol has lots of great restaurants, so go and check out some of those.

Prices are rather high, portions are large, but the food is very average. It's probably better to let it go.

Ordered Room service. Overpriced. Forgot requested drink and condiments when they dropped food off. Burger bun was wet soggy and chicken was overcooked.

First the cafe is quiet and spacious. Music is not obtrusive and atmospheric. Ordered 2 sandwiches and Prosecco from the menu. The menu is pretty clear about discounts on orders but the staff made up something about what was available despite the menu being very clear. Felt bad arguing the point since the bar staff weren’t trained and doing their best. Order came to over £40 for 2 glasses of Prosecco and 2 mediocre sandwiches.

Spent most of my afternoon doing some life admin. Clean and nice atmosphere. Great music appropriate for an afternoon work. Lovely service and food. Excellent customer service from all the staff throughout the day, very nice and approachable.

Lovely place to eat. Calming atmosphere and friendly staff. You seat yourself anywhere available on arrival and then I went to the bar to place food and drink order. Food portion size was good and the chicken burger was delicious. Reasonably priced too. Staff were excellent. Breakfast buffet in the morning had lots of choices and was good quality. I was dining alone and got a coffee before heading to the buffet... this was a kistake as by the time I'd returned to my table they had already cleared my coffee away! At least they're efficient but a shame to waste an undrunk drink. Needless to say, I watched my food carefully when collecting another coffee! I was there for a conference and the lunch choices were excellent too. Thank you to all your staff.

Had a cocktail (or two!) whilst staying in the hotel. This is a nice comfortable bar, soft lighting and no loud music. Cocktails were very good and reasonable price (thanks Kiara for one of the best espresso martinis). Will definitely visit again

I’m pleasantly surprised by this place, just happened to walk past to get away from the busy Bristol Saturday night streets and stop for a drink. Ordered a pint and a cocktail and both were fantastic, definitely one to come back to.

Came in for an after dinner drink and ended up staying for a few. Thought I’d just get the normal g&t but saw they had a drinks menu so ended up going for one of their cocktails and I’m so glad I did - the pornstar Martini was delicious. The atmosphere was also very comfortable, great for a city center night tipple.

Really impressed with this place, food was delicious and you can’t fault the portion sizes. The vurger was a pretty solid veggy burger and the pork fillet was spot on. At a push I’d say the burger could have done with a bit less relish but that might be personal preference. We came at the end of service so can’t say much about the atmosphere but the decor was comfortable and staff were attentive. Looking forward to coming back and trying the cocktails.

Lovely friendly staff and a great relaxed atmosphere. Great location and very close to all the local spots!

Nice spot for a family drink while staying in the hotel, board games available so the kids can beat you! 😂

We just wanted a hot drink on a chilly February afternoon. We also asked if they had any cakes or biscuits but the answer was no. My English breakfast tea was fine, although I had nowhere to put the tea bag, but my wife's hot chocolate was lukewarm at best. The staff were friendly but we expected more from a Mercure.

We stayed at the hotel and had a lovely breakfast in the Keepers dining room. The breakfast was buffet style with plenty of choice. It was served hot and was very tasty.

We've dined at Keeper's in Oxford and enjoyed our meals. So with that in mind and the setting within the Mercure, Grand Hotel we decided to give it a try. There were a few tables available and we chose a booth. We were shown to the booth and shortly afterwards a male server came to our table. My initial thought was he didn't look like someone that would do that job. More like someone in a managerial position. We ordered our meals, Beefburger and chips and a Ham & Cheese Toastie with chips. He returned with the meals after a 10 to 15 minute wait and my wife immediately realised that her meal was a chicken burger. He asked her if she didn't mind chicken but that wasn't what she wanted.He presented me with my meal and said it was a Club Sandwich. It wasn't. I took a bite of my Ham & Cheese toastie and it was lukewarm. When he returned I told him and he agreed. We eventually received our chosen hot meals. When we settled up he waived the charge of the burger which was a nice gesture. If we return to Bristol it wouldn't put us off trying this restaurant again. It was just one of those things that happen when you dine out. The restaurant was clean and comfortable and the menu was quite varied.

Eine schöne Hotelbar, in der wir den Abend immer ausklingen ließen, bevor es hoch auf das Zimmer ging.

We had diner on Sunday night, great food and very friendly staff! Best desserts ever!! Will definitely visit again!!

Amazing juicy burger!!! Compliments to the chef!!! Really nice and friendly service and very comfortable seating! Thank you!!

We celebrated my husband birthday, amazing service and food!!! Thank you very much for this lovely experience 😊

Terrible staff attitude. Do not recomend

So well looked after by Afsana and Eve who defines got my mood up after such bad day at the dentist, I asked for a tea and they were nice enough to get me a straw too and had the patience to listen me carefully as i couldn’t talk very well, Thank you so much if you’re seeing this!

The fish and chips were not available so went for pork chop with sautéed potatoes and greens. The food arrived cold and the potatoes were boiled and tough. I sent the dish back. A few minutes later it arrived hot but the potatoes were still undercooked and tough. It was late and I was hungry so I ate the dish. Staff were very pleasant but there was no offer of money back or complimentary drinks. Would not visit again.

Went there on a Friday night for dinner. It was practically empty. We were seated promptly, and that's the last we ever saw of the staff. Sat there for half an hour and no one even came to take our drink order. Like they'd just forgotten about us the minute they'd seated us. Granted, there seemed to be a larger event, maybe a wedding, going on in the hotel and quite a few people came to the bar to order drinks (beer, nothing complicated), but that's no excuse for letting us wait for that long. There were 3 people working the bar, and there were only two tables occupied for eating. Staff seemed very distracted, slow and unorganized to say the least. We left after 30+ minutes of waiting, not having had anything to eat or drink, so can't comment on the food. Decor was very nice.

Adjacent to the main hotel, the Keepers Kitchen & Bar is very spacious with quirky decor. For a Friday evening, it was very quiet. Wine was not the best quality, and very expensive!

Hadn’t booked a table here even though we were checking into the hotel as we had booked into an Indian nearby but we were delayed arriving so dined at the hotel instead It was very quiet in there so had the choice of tables Lovely Xmas decorations made it really pretty Ok choice of food although a few meals weren’t available at the time The grazing board starter was enough for the 3 of us and the food was lovely and hot and fresh The main meals were spot on again hot and fresh Desserts were small but very nice. Very pleasant waiters Would recommend

We went to this great venue after getting married at Bristol registration office which is opposite (it was a small intimate affair) and we did our wedding toast here, so drank lots of champagne! Paedro and his team were fantastic and so organised and thoughtful and laid out all our drinks beautifully and made our special day even more special. Thank you all!

We popped in here for a night cap after a meal out and I ordered a beer. After a while one of the bar staff asked if I’d like to try a Espresso Martini he had experimented with using a locally made honey rum. I’m not a massive fan of Martini’s but gave it a go. It was the nicest drink I’ve ever tasted! If you like cocktails you must go here, even if you don’t the bar is a really nice chilled place and comfortable. I’ll definitely be returning next time I’m in Bristol and asking for the Keepers special Espresso Martini!

The staff were friendly and nothing was too much trouble . Great food and afternoon teas , great choice of drinks behind the bar

Its literally like the north pole in here and then you sit us around a tiny table made for four at most... there is six of us! After waiting 30 minutes the starters finally come out. Hummus and crackers the portions were ridiculous, they could...

Food was okay, but the restaurant was a bit cold and darkly lit. When ordering we were asked for our room number. After we left, we got a phone call saying we'd left without paying, we assumed as we were asked for our room number...

Breakfast was good service was exceptional. Could not have been better. Food was hot and fresh. Coffee was the only maybe

Lovely bar with excellent food, and wonderful gin cocktails

The bar staff are very friendly good service , but this is where you have your breakfast and this has gone down hill massively not worth the money

We only had breakfast, and it was not exceptional; however the place is beautiful and we'll have to try dinner one day.

2 x forgot to bring drinks and forgot to bring desert....sloppy. Staff is friendly but lacks profesionalism. Breakfast is a chaos: slowest coffee machine in the world and finished items every morning. Drinks are pricey and small.

We ate in the Keepers when we stayed in the Grand Hotel. We got to the hotel quite late so chose to eat in the restaurant as it was easier for us then going to find somewhere else to eat. Due to it being late when we arrived at the hotel it was nice to sit in the restaurant as it was very quiet. The staff were very friendly and welcoming and the decor of the Keepers is nice! For starters we had the Oriental Platter; Assorted dim sum, vegetable samosa, plum duck spring rolls, asian slaw, cucumber salad, prawn crackers, Keepers honey & hoi sin dip which was £15 and then we had a pizza for main. The sharing platter we had for starter was incredible (the Keepers honey and hoi sin dip was delicious) and really filled us up so we didn’t actually eat much of the pizza but the pizza was nicely cooked and very tasty. Keepers on Broad Street in Bristol is a definitely a great place to relax and unwind either on your own or with friends and family. The bar and restaurant are set in the iconic Grand Hotel which is not far from the quayside and the town centre.

Good pizza excelent steak but burnt burger and it tasted like rotton beef it was terrible

Not fancy fine dining, but if you want a quick meal before heading out it does the job. Prices good for a hotel bar.

Perfect food and service! Highly recommend the breakfast! Make sure you try the gin selection in the evening!

We chose this restaurant for our post wedding meal, and arranged with Pedro the manager for seating for 25 and a three-course meal for each guest. We weren't sure what to expect but were absolutely overwhelmed by the delightful scene when we arrived - lovely...

Most enjoyable bar / restaurant I'd been to in a very long time. Breakfast was one of the best experiences I'd ever had. Really friendly staff, amazing choice of food & drink - including catering for vegans, which surprised / impressed. The sheer effort gone...

Excellent venue with really chilled relaxed atmosphere. Great music and amazing staff. The Fish and Chips were beautiful with home made tartar sauce. Will eat here again

Work in here often. Nice and quiet with great decor

Never trust an empty restaurant! The food was appalling, overcooked fish and sloppy noodles. I'll learn to check reviews soon!

Megan, Sam and Grace were absolutely amazing! Very kind, polite and a great service with a smile! Merry Christmas guys!

Nice atmosphere, reasonable selection of drinks, and the cheese board didn't hang around on our table for very long which is always a good sign!

Total of 12 people in the restaurant. Shown to seat and waited at least 20 mins for order. 35 mins later still no food. Woeful.

Me and my partner stayed at the hotel on a work trip, it was welcoming and friendly the staff are great! We would like to say a special mention to a few staff who really made our trip and have made us request to stay...

I visited the restaurant whilst on my lunch break. I ordered a tuna and cheese toastie. The food came out after 30 mins (how long does it take to make a toastie?!) despite there being less than three people in the restaurant and bar. The...

All I wanted was a white americano (ciffee with milk). What I got was a mean cup of black coffee, a long wait while he replenished the machine with milk for the next customer and, when asked for milk, instructions that it was 'over there on the breakfast bar'. For £3 (for a drink that cost about 15p to make) I expected at least prompt and courteous service.

Heavily amplified rap music. Why?

I was staying in the hotel next door the food was very good as was the staff the restaurant itself is excellent very clean and well presented. The hotels breakfast is also served in this restaurant as well

Great place. The food was lovely as were the cocktails. Interesting menu and range of alcohol.

Nice bar and cocktails. The venue itself is impressive, the decor is modernly authentic looking. The seating is comfortable. Drinks are quite expensive, cocktails are about £9, but from what Ive been told there were nice. Service was friendly and welcoming.

had lunch here on saturday.had 2 pizzas for the price of one good value cost was £12.also offer on drinks prosecco was £4.50 and lager £3 a pint.smartly done out with some nice backround music.pizzas were very tasty and a good size would recommend

A classy bar with lots of space.

This is the restaurant that is part of the Grand Hotel. The food was good, although the portions were a little on the small side. Also the prices were a little bit high, probably because it is part of the hotel. However, the service was...

We stayed at the hotel. Much of the furniture is bodged together and includes old plastic chairs - it is unsuited to a 4 star hotel. I had gnocchi and fish and chips, both of which were almost inedible. Breakfasts were not good

Mixed service with staff not really clued up. Not very busy on the night I was there but still all over the shop. Wrong bill, poor service, disorganisation & poor food. Waited a long time & the sea bass was poor. Lukewarm & oily. Wouldn't...

Very nice place. Friendly staff and food is delicious. Drinks? Plenty to choose from... And they have a Starbucks coffee!

The breakfast is buffett style and it was so delicious. You have the choice of full english or just continental. Try their homemade honey..delicious. The evening meals were excellent too. Not lots of choice but something for everyone.

Very friendly service, good choice of meals, delicious food and beautiful interior. As there’s bar the drinks selection is great with reasonable prices .

Keepers was the perfect choice for our wedding reception. The staff, especially Hazel, were amazing and so helpful. The food was delicious. The whole atmosphere was lovely and added to the relax day we wanted. The staff went above and beyond to accommodate us.

Thank you for making my daughter's afternoon and Evening so wonderful !! We were greeted by Hazel who helped us move seats around for a few drinks before eating !! She was very attentive to our group. Then when it came to eating she pushed...

My partner and I visited this lovely hotel and restaurant during a three day visit to Bristol, the staff consistently provided a professional but friendly service! Breakfast was also at a high standard. Keep up the good work! See you soon

We ate here as it was part of a hotel package but with hindsight next time I would rather go elsewhere. The service was always friendly and efficient without being overbearing. The espresso martini was lovely but the food was at best average and at...

The main highlight of my visit was undoubtly the food service and spectacular interior design. The lunch menu was varied and diverse with a great range of desserts, drinks and main courses. The Pig's cheeks dish I ordered was well arranged and the drinks were...

Very disappointing change to what was a pleasant restaurant. The scruffiness of the design does not deserve to be part of an up market hotel. With wooden floors and no curtains it is unpleasantly noisy. The deliberate distressing of newly made tables and mishmash of...

We wanted to leave a review here just to warn readers - as others have also - of the terribly slow service. The ambience and decor of Keepers is great, it looks very inviting and cosy from the outside, and that tempted us in (we...

The best thing about the grand mercure is Keepers Kitchen. The food and the staff and excellent. Tom was great with me and my wife and deserves our gratitude. The baby chicken is excellent and was definitely our favorite thing on the menu. We had...

I’ve been to Keepers on a few occasions, three times to eat and once for coffee. Every time I’ve visited the staff at front of house have been friendly and polite, but the service from the kitchen has been slow. I came in for the...

Fantastic place Up and coming bar and kitchen Love the tall ginger guy behind the bar aka lurch Keep up the good work

Food was very good and plenty of it. Staff were welcoming and obliging. Atmosphere (background music) was good. Tables need renewing/refurbishing as tops were sticky and worn.

So, i attended alone due to unforeseen circumstances. The bar/restaurant was busy but it was Friday night. It's very nice, dimly lit with a blend of rustic and modern...leaning more towards rustic. The menu isn't especially big, and is very much regular pub food, similarly...

Poor service, waited for 50 minutes for food despite being the only customers eating and they even got the order wrong. Acknowledged the mistake but failed to apologise. Food was ok but small portions for price. Won't be eating here again.

I visited here because it was connected with my hotel, and I had a free drink! I was pleasantly surprised by the wine selection (which I will say was very good) and as a result stayed for a cocktail! Which I will also say was...

Locale con spazi ampi e ariosi, con un arredamento originale, personale cortese e disponibile, piatti di buona qualità e molto...

We visited this restaurant for a late lunch during our first day at Bristol, it was raining and we were extremely hungry. (+) the atmosphere of the place with nice music and decoration (+) the location in the heart of the old city (-) service...

Cadre sympa avec des jeux de société pour patienter - heureusement car le service a été d'une lenteur - plus...

Pleased to learn about the Gluten-Free bread options, and was delighted with lunch! The cocktail choices are brilliant, as well!

It's strange why this is rated so low on trip advisor? Doesn't make sense to me! My boyfriend and I were staying at the Mercure Grand for a week so we had the opportunity to eat the Keepers daily for breakfast buffet. It has a...

It was disappointing to go into keepers for a dessert and to order three selections, all of which involved honeycomb and none of which had honeycomb present.

A little confused. Trying to be something other than another hotel restaurant or bar which they've not quite nailed. Drinks selection is very average and most of the staff weren't entirely sure how to make anything on their cocktail menu. I didn't eat on my visit so hard to comment on the food. After doing a little reading into where the group of bars started, I'm still not 100% sure where the 'beehive' theme came from. Kept me guessing the whole time I was there though 😊. Would probably go back to give it another go.

Came in to the bar as non residents had a great vibe and feel to the place, Real friendly staff always helpfull and happy only stayed for a few drinks but from the look of the menu would defiantly come back to try it.

Keepers is not your traditional hotel bar, it's warm and friendly with a great vibe. I stayed at the Mercure Grand for 4 nights with my partner and we probably spent more time in Keepers bar than going out in Bristol. The food was perfect,...

Lovely 'help yourself' breakfast, with continental and full english options, all the food was fresh and delicious and beautifully presented in the little buffet area they had in the restaurant. Restaurant and bar area was clean and very nicely decorated, staff were more than lovely...

So I am staying at the Mecure Grand Hotel Bristol and I went to see Kiefer Sutherland at a venue close to the hotel, now the event over ran as these things do and at 22:15 I get out of the gig and make my...

Tried this place a few times now since their refurb. Gets better each time. Really enjoyed the pizzas before. Came back to try the new lunch, great value and really tasty.

We went for dinner and were pleased by the design of the restaurant. That we could fall out the restaurant and hit direct our hotel was also a plus. But there it stops, the cocktails were watery and 1st the burger was charred and after...

No idea how to provide a service. Wrong order (couldn't hear what I asked for), table filthy, everybody else's dinner on the floor, hideous loud music in an empty restaurant - they wouldn't turn it down. Never again.

Had a couple of drinks and lunch here, good food at a reasonable price, the service was excellent, not somewhere I would recommend for a night out but if you just looking for a decent meal with a warm friendly atmosphere this place is ideal.

Had breakfast in here recently and I was so impressed that I returned with work colleagues that same evening and it was even better, great cocktails, good range on tap or bottles and the food was fantastic and fresh from a simple sandwich to the...

Wasn't sure what to expect coming to Keepers after a friend recommended it but I was very glad they did. Great vibe, great feel, and the dark haired lady working was brilliant. Food was spot on, served quickly, hot, and presented with finesse. If you're...

Came in to Keepers on a Thursday evening and loved the place. The lighting was perfect and the music was actually pretty decent. It was refreshing to sit somewhere for a few drinks with a bit of hip hop/electro on in the background instead of...

I had food here whilst staying at the Mercure Hotel. The breakfast and dinner were vey nice indeed with decent portions.

We were very impressed with the cocktail menu during, we particularly enjoyed the honeycomb drink! All the food was well presented & cooked to perfection! Thank you. We will return soon

Visited the Keepers Kitchen & Bar on May Bank holiday Sunday, very friendly and good vibes. The music was spot on and so were the Honey Cocktails (something they pride themselves on). All good points however, the staff could of been a bit more attentive...

Had drinks and dinner here whilst staying at the Mercure Grand. The design and ethos are really fun. We had a drink in the bar before heading out into Bristol to explore. We actually chose to return for dinner as the atmosphere was so cool...

I recently visited the new look Mercure Grand Hotel for dinner and drinks after work. There has been a significant refurbishment and the 150 year old hotel has been brought up to date and is now a fantastic place to stay (or just have drinks)....

Keepers is part of the newly upgraded Mercure Grand. Table layout is quirky, with traditional tables mixed with stools/high tables and a nice curved settee table suitable for 7 or 8. There is a smallish menu, including favourites such as fish and chips as well...