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3.8

Based on 458 opinions finded in 2 websites

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Nº 1515 in 2148 in Bristol, City of

Nº 74 of 87 Italian in Bristol, City of

CUSTOMERS TALK ABOUT DISHES WITH..chocolatecoffee

comment_iconOpinions

When you go to cafe Nero you know what to expect, mediocre coffee and sad pastries. What I come for is the work friendly atmosphere and longer opening hours. To be told, we are closing half an hour earlier for no reason but because the barista wants to go home earlier is a reason I'll start going to a different chain.

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Vania Hristova . 2025-01-15

MORE AT Google

Really good store. Very clean and perfectly made barista drinks. Micheal here is a great vibe who was in a good and joyful mood, making customers day better.

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Ankit Ruhil . 2025-01-15

MORE AT Google

I placed an order through Uber Eats, they delivered it to a location 20 minutes from my house and they didn't make an effort to help me resolve the issue, the delivery guy was super impatient. I sent him the exact street name in the message, look where he left my order! How disrespectful!

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thalita figueiredo . 2024-12-09

MORE AT Google

Such friendly service, standout great.

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Charles Thomas . 2024-10-29

MORE AT Google

Popped in for a coffee, nice welcome from happy staff, good coffee, tasty cake…..dog friendly too.

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UFFAHARRISON . 2024-07-10

MORE AT Google

Always good service here great coffee and selection of food 💯

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Margaret Iles . 2024-07-08

MORE AT Google

Great coffee and breakfast produce items Cozy environment Friendly staff

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catia callegari . 2024-07-03

MORE AT Google

Discusting treatment of my grandaughters. They were on their first trip into town. They walked into this place to ask nicely if they could use the facilities and one of the staff rudley said that they would have to buy a cake and went on to complain to them abouteven asking . My three grandaughters are 14 years of age. And are no threat to anyone. So thank you for your kindness.would you have been so rude if my son in law asked to use the toilet. I definitely think not. Stay away everyone they just want every penny out of you to spend a penny.

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Elaine Parker . 2024-04-07

MORE AT Google

workers there are always so sweet :)

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itanas voida . 2024-03-14

MORE AT Google

Very nice lady. 100% great service

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Mr.P.J . 2024-02-07

MORE AT Google

Very nice ambiance. Loved their service. Really friendly staffs. This café is definitely a good place for getting some work done with optimum noise in background. Loved the croissant with ham and cheese. 💯 The bathroom can get a bit less accessible when crowded as there's only one.

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Vaishnudebi Dutta . 2024-01-17

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Quería tomar mi propio café soluble y necesitaba únicamente una buena taza de leche. No tuvieron ningún problema en ofrecérmela y os puedo asegurar que es la mejor leche que he tomado hasta ahora: cremosa y en el punto perfecto. El local se ubica en pleno corazón de la ciudad. El servicio es rápido y amable. La decoración adecuada y el único aspecto a mejorar es el baño (poco accesible y algo desaliñado).

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EMG . 2023-07-23

MORE AT TripAdvisor

Ehrlicher Esspresso, wie er sein sollte.

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Christos Tsougaras . 2023-07-13

MORE AT Google

Perfect. Best Italian coffee and bakery. Student discount. Nice view in the heart of old city center.

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Reem Elnady . 2023-06-11

MORE AT Google

Extremely nice people, well kept place, good music and great aircon. But mostly great staff

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Wes Gleeson . 2023-06-09

MORE AT Google

I didn't enjoy my visit to cafe Nero purely because the croissant I had wasn't fresh, it had that day old taste to it. I also went in with my baby during the morning when it was absolutely dead in there and the man who served me could see I had a baby and couldn't manage the tray and pushchair at the same time, and despite there being no queue, he didn't even offer to help carry my tray to my table whilst I pushed baby. Many other coffee shops do this even when they are very busy!

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Bex Hardy . 2023-05-27

MORE AT Google

Was a lovely morning of classical music and Americano coffee

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Kris Bee . 2023-05-13

MORE AT Google

Have visited regularly, the coffee is nice and some member of staff are lovely. Regrettably on my last couple of visits there have been flies everywhere. Will seek to get coffee elsewhere.

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Rebecca Treveil . 2023-04-17

MORE AT Google

FLIES EVERYWHERE. Avoid unless you fancy the extra protein!!!

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Joe Nash . 2023-04-07

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The place was disgusting, full of flies we moved seats only to find the whole place was covered in flies.when I approached the server she said that pest control had been in and sprayed the walls. Definitely not the best experience and won't be going there again.

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Joanne Smith . 2023-04-05

MORE AT Google

Came in for a quick toastie and drink. Ordered iced flat white and had 3/4 of glass full of milk with barely any coffee - not all fit into it. When I sat down it smelled like sewage and whilst eating there where lots of small flies - not one but counted at least 5!!!! Leaving this place after 2 sips and 2 bites! Whilst leaving counted at least 12 small flies on the wall!!!

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Julz Birdie . 2023-03-24

MORE AT Google

Isn't worth one star. The mocha had 4 flies in it. By the time i realised i was chewing on one, couldnt go back as it was too late. Felt sick, not good check before you leave the place.

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Eliza Short . 2023-03-09

MORE AT Google

Walked in as all other places weren’t open until 11/12! We popped in and was impressed by the customer service from the barista (make grey hat, curly hair) and the lady with the red hair and glasses! Quickly made our drinks, and served our food. We clearly arrived just before the rush, and the queue behind us disappeared quickly! Very impressed they didn’t seem phased at all. Definitely definitely be back! Thank you guys for showing that customer service does still exist. ❤️👌🏼 bonus for these workers!

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Lucy Helm . 2023-02-25

MORE AT Google

Just had a coffee & hot chocolate but great, quick & friendly service.

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Motownkat . 2022-11-26

MORE AT Google

Nice ambiance and staff. Good location for commuters. Coffee is like any other caffe Nero - average and in my opinion on the same level as Starbucks and Costa. Cakes are super expensive for what they are.

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Simon Rupret . 2022-11-06

MORE AT Google

Always enjoy Caffe Nero. Lovely coffee and good food. Friendly staff and warm atmosphere.

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Verity Ballard . 2022-10-13

MORE AT Google

Good selection of sandwiches and cakes on offer. Each item displayed calorie content, which I found helpful. The coffee was good and the service was great. Would visit again.

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Francisca Rainford . 2022-06-24

MORE AT Google

Ideal place for coffee and light meals. Friendly ,helpful staff

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Georgina Lobb . 2022-06-09

MORE AT Google

Nice sandwich and coffee. Good service.

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Mark Senior . 2022-06-09

MORE AT Google

Friendly staff....Scrumptious chocolate cake😍👍

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Nikki Louis . 2022-05-16

MORE AT Google

Lovely coffee shop, good tables for people watching as they walk down Corn Street, and great coffee!

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Paul Brookes . 2022-03-25

MORE AT Google

Totally rubbish can't even get into the place to try it out due to no wheelchair access

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Tuff Traveller . 2022-03-14

MORE AT Google

Pretty standard Caffè Nero; usual offerings but a good location near St. Nicholas Market. The only strange thing was the only toilet is unisex & disability-equipped with baby changing; they could really do with one or two more.

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Ben Urmston . 2022-02-19

MORE AT Google

Always loved café Nero and this one did not disappoint

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Alexandra B . 2022-01-16

MORE AT Google

The staff were friendly The cheese and ham toasty was tasty Disappointed they didn't have gluten free whom a member of family is wheat intolerant.

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Elaine E . 2022-01-16

MORE AT Google

Went to Cafe Nero today. How chains like this, Starbucks, Costa are in business I will never know. Ordered a cappuccino which isn't meant to boil, as it ruins the coffee. You have to be able to drink this instantly. Was absolutely boiling hot, which is just wrong. Had to wait probably 4-7 minutes until it was drinkable. Don't waste your ££££. Rather have instant coffee from a supermarket, that at least I can set the temperature right. £2.80 for a wrongly made vile coffee? No thanks. Avoid like the plague.

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easty22 . 2021-12-26

MORE AT TripAdvisor

Went to get a coffee at 14.30 yesterday. Restaurant busy no one at the till. The only employee was behind hiding away behind wooden wall. When we asked if we could order she replied she is on a break to come back in 10 minutes and that she had put a sign on front door which was not the case! What an attitude if she was on a break the either out a sign or employ 2 persons there were at least 20-25 people seating.

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Adrian186338 . 2021-10-30

MORE AT TripAdvisor

Very clean staff courteous and hard working. And nice coffee 👍🍵

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bob Wilson . 2021-08-24

MORE AT Google

Good service and top quality coffee as usual .

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Daniil Gurasvili . 2021-08-03

MORE AT Google

Nice place with air conditioning. Some of the chairs need replacing because of ripped fabric but apart from that a good cafe Nero. 👍

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Dewi Madden . 2021-07-20

MORE AT Google

Very clean and safe for during covid. Food being warmed was lovely and our order was handled quickly

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Beth Lancaster . 2021-07-10

MORE AT Google

Food and drink fine but queue was not socially distanced and there was no table service or cleaning while I was there at end of October 2020.

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Judy Holyer . 2020-11-01

MORE AT Google

Slow service but good once served!

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Caitlyn Reynolds . 2020-10-16

MORE AT Google

Staff did not clean any tables after customers left...not giving table service.. doesn't seem as though they are adhering to government covid rules..NOT impressed certainly will not return

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Steven Johnson . 2020-10-04

MORE AT Google

Just walked by looking tidy from the outside

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John Harvey . 2020-09-24

MORE AT Google

Always polite and friendly staff and very clean

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Gary Lake . 2020-09-21

MORE AT Google

Amable y buen servicio, excelente café y bien ubicado en el centro de la ciudad. He estado aquí varias veces y nunca decepciona.

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Donald M . 2020-09-14

MORE AT TripAdvisor

Pretty clean coffee shop. Staff were quite friendly.

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Hayley Stride . 2020-08-19

MORE AT Google

Just got a perkbox soya mocha and lovely service 😊👍

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Poppy Marshall . 2020-03-07

MORE AT Google

Good coffee place. Terrible mobile signal inside and they do not offer WiFi.

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Ashwin Jayaraman . 2020-02-20

MORE AT Google

Staff are friendly and very efficient. Thanks for the service.

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Daniel Slade . 2020-02-08

MORE AT Google

Good coffee, like the app a lot as plenty of vouchers and deals.

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Marie Langan . 2020-01-30

MORE AT Google

A good place for a nice drink with friendly staff

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Laurence Bryant . 2020-01-27

MORE AT Google

Lovely coffee served in a relaxing atmosphere with lovely staff.

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TIM COLLIER . 2020-01-26

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Good coffee, good service and nice atmosphere.

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Sandy Newman . 2019-11-27

MORE AT Google

Love a caffe Nero, drinks lovely and cakes yummy

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Ruth Doran . 2019-11-24

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Great coffee, had one of the Christmas specials and it was delicious. Nice staff. Chilled atmosphere.

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Nicola C . 2019-11-21

MORE AT Google

Great place to chill and have coffee and or a bite to eat

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Rich Mann . 2019-11-18

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Good service, I liked flat white, and cappacino cake!

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Robin Edwards . 2019-11-10

MORE AT Google

Nice and quiet place to people watch, whilst sipping a good cup of coffee. Friendly staff

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Tam Duncan . 2019-10-21

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Batista person put a spoon in my cupicino without asking. Sandwich was not that great, was a bit soggy.

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Brendan Maher . 2019-10-08

MORE AT Google

Worst oat latte I've ever had. Coffee and milk were both super burnt. Was served at burn your face off temperature and was just all around not good. I've had my issues with Nero's but this one literally put me off for good

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Quinn Boulton . 2019-09-10

MORE AT Google

Consistently good coffee and comfortable seating

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Jane Berrie . 2019-09-08

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Had a couple of visits here during Bristol bike show. Good coffee, nice range of naughty-but-nice cakes. Helpful staff and I got extra stamps on my loyalty card for bringing my own reusable cup.

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Liz Reed . 2019-09-07

MORE AT Google

Friendly service in a nice historic building. Sat where I could watch the World go by with a chai latte. Mmm!

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Helen Chisnall . 2019-09-06

MORE AT Google

Ottimo! Personale cordiale, ambiente elegante e pulito. Consumazioni molto buone. Consigliatissimo!

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mirco marieni . 2019-09-04

MORE AT Google

Usual great caffe nero food and service, but this location has a quieter environment than other caffe nero shops in the centre, definitely be returning.

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Jayden Hewlett . 2019-08-29

MORE AT Google

Relaxed environment, good hot chocolate & coffee, but tables & toilets could be cleaner.

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Jane Millar . 2019-04-22

MORE AT Google

Wonderful coffee & friendly staff. Only 3 stars as in all of coffee shops it has very poor toilet fasilities

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Coleen Marcell . 2019-04-22

MORE AT Google

Great coffee lovely cake busy but lots of seating

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Sonia Gibbs . 2019-04-10

MORE AT Google

Nice atmosphere, no queue, good coffee. Thanks!

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Laura Iles . 2019-04-05

MORE AT Google

Decent but expensive. Limited breakfast choice.

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Kieran Bailey . 2019-03-20

MORE AT Google

Generic cofee, generic setup, indifferent service. It's the type of shop that I would forget in a second.

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Stelios Choustoulakis . 2019-02-10

MORE AT Google

Just what you'd expect from a Caffe Nero. Good quality coffee, but high prices. Using O2 priority was and usually is my main reason for coming however. Had terrible experiences in other Nero's in the city but this has by far the best customer service. A downside is the lack of seating. Definitely returning (next week with another code 😉)

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Steve E . 2019-01-30

MORE AT Google

Always a good cup of coffee in a relaxed atmosphere, can get busy

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Anne Turner . 2019-01-05

MORE AT Google

I always enjoy my black americano and the special caffe Nero atmosphere ...

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Peter Pelak . 2018-12-13

MORE AT Google

Friendly staff, good coffee. Why not 5 stars? Cakes poor.

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John Chappell . 2018-12-13

MORE AT Google

Did not open when it was supposed to. There was actually nobody there five minutes after the opening time...

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Laura Z . 2018-12-09

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Pretty grim, lacking in atmosphere and air conditioning on, so very cold.....it was probably warmer outside and we are in December!! Coffee bit harsh and wife's tea only half a cup! We will not be returning to this branch and I have to say it's tarnished the whole chain for me. One thing there are plenty of is coffee shops, so they need to up their game dramatically to make me choose them over the competition in the future.

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ROB SCOTT . 2018-12-02

MORE AT Google

Brilliant coffee. Very nice and clean

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Stewart Draper . 2018-11-26

MORE AT Google

Called here while shopping in Bristol, a nice comfortable place to get good coffee and relax for a few minutes. Also we got a free pan o chocolate as well, result.

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Peter Clayton . 2018-11-26

MORE AT Google

El café Caff Nero es, con mucho, el mejor de las grandes cadenas de café IMHO. Y esta rama estaba abierta a las 8. 30 el domingo por la mañana cuando buscaba el desayuno. Tuve la papilla, que tenía menos de 2 años y, lo que es más importante, no tenía azúcar agregada, a diferencia de otros lugares que no te dan la opción y en algunos casos usa leche en polvo y agua. Si desea papilla lechosa y la posibilidad de agregar su propio azúcar y / u otras coberturas si las desea, entonces se recomienda.

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Ruth M . 2018-11-12

MORE AT TripAdvisor

Solid choice of coffee and nice cake

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Ashton Chritchlow . 2018-10-28

MORE AT Google

As you'd expect from Caffe Nero, though in this instance I found the service to be even better than usual. Decided to try out a new vegan toastie, which was far better than most I've had at more niche cafés, and the barista was quick to suggest other vegan options I'd missed and on the whole just really enthusiastic which made for an even more pleasant lunch break.

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Nathan Robinson . 2018-10-26

MORE AT Google

Pleasant spot to relax with coffee and cake. Clean and tidy with friendly staff.

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Andrew Evans . 2018-10-26

MORE AT Google

The best coffee chain by far and this is a good one 👍👍☕👍

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Stuart Nelmes . 2018-10-25

MORE AT Google

It was not that good ok for nothing else

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Martyn Pavey . 2018-09-02

MORE AT Google

Very nice old place, staff very nice, and very helpfull, lad gave history of area, all very nice, really recommend this place.

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Rod Locke . 2018-08-17

MORE AT Google

Buono il caffè espresso all'italiana, anche se non in grado di competere con l'espresso due bar italiani!

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Simon Sherlock . 2018-08-14

MORE AT Google

Leuk om even uit te rusten maar duur

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arjen “Ar” zweeris . 2018-07-29

MORE AT Google

Not too bad a coffee shop, abit pricey though, like all the rest, others costa coffee, star bucks coffee !! It gets very noisy and rowdy towards the end of the week,weekend with live music bands there !! !!

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Nicholas T J Hayward . 2018-07-20

MORE AT Google

Firstly got to mention the air con as visited on the summer heat wave of 2018! It was bliss :) otherwise what you'd expect from a caffe Nero.

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Stephen Eades . 2018-07-19

MORE AT Google

Cool coffee brand with decent soya latte and great selection of rolls, sandwiches, panini's and salads. Quick and friendly service.

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Simon Grainger . 2018-06-24

MORE AT Google

Amazing staff! Cleared up drink that we split and gave me a free coffee shot (I thought my drink contained coffee but it didn't)!

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Hannah Brown . 2018-06-06

MORE AT Google

Free cappuccino with O2 is very nice

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Jono Sutton . 2018-04-25

MORE AT Google

Good coffee and comfortable unrushed surroundings. Friendly service. Plenty of room to sit and relax. It looks like it has been refubished recently.

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Richard B . 2018-04-18

MORE AT TripAdvisor

It is just another coffee shop. I much prefer going to the many other local cafes and coffee shops that Bristol has to offer.

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Callum Richards . 2018-03-22

MORE AT Google

I was in for a coffee on 19 of March at 11.30 am. I was just for an espresso macchiato. The bartender was lovely and definitely she made my day better. Unfortunately I don’t know her name

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Noris P . 2018-03-19

MORE AT TripAdvisor

There is nothing special about this place. It is after all a chain coffee shop with no atmosphere or any particularly individual characteristics. They serve the full range of teas, coffees and soft drinks that you would expect to find. They also serve a variety of cakes and pre made sandwiches.

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vincentb377 . 2018-03-04

MORE AT TripAdvisor

All good 4waiting for Bristol crown court..no comment..nice place

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Darran woods . 2018-01-24

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