Prezzo in Bristol, City of - Phone Number, Reservations, Reviews

Arrived after the lunch rush, only a handful of tables sat outside. Ordered drinks and meals together. Waited 25 minutes for our starter of houmous and garlic bread and then waited another half an hour for our mains. Had to ask for cutlery twice, as none was brought. Another table sat not too far away from us, arrived after and ordered after us, got drinks and food before us. No acknowledgement of the wait we had. I asked the waitress and MD about chasing our food, but no apologies were given. Disappointed and with a very hungry child, it was not a fun experience. Will not return

it’s a good as it gets really although don’t bother with the tiramisu it’s below average and tastes purely of chemicals.

Wanted to try your ‘new to Prezzo’ breakfast. Wonderful welcome as always. Traditional tasty Italian breakfast Calzone style. Lots of choice. Good service.

Rubbish I was waiting 45 mins before it came 1 star and it was relly small And people where upstairs drilling and shouting

Caspar was friendly (we visited on 11 June), and helpful. Food was tasty and our drinks were different and lovely!

Our chosen spot before any trips to the theatre. The staff are lovely and attentive. Nice food as well as many gluten free options which is very much appreciated.

My previous review of: Nice atmosphere, good food & attentive staff, made a great evening, didn't come to that expectation level this time, except for Kacper who welcomed my wife & I to the restaurant & served us through our visit. Wanting only main meals to share from the menu, the spaghetti & prawn dish was lovely, the wife was pleased we asked that the chillies came separately! On the other hand the pizza was dry & sparsely accompanied with tomato, cheese or pepperoni & resembled trying to eat cardboard. We asked for the pizza to be re-presented with an expected covering, only to receive it back to our table with a few globules of cheese scattered on it! Okay, we ate the middle of the pizza, with a little help of some mayonnaise & left the rest. While a waitress collected our plates, we informed her that the pizza was awful & not to standard - To our amazement she laughed & walked away!!! We did eventually speak to Kacper, who had been aware of the situation & we accepted his offer of refunding the pizza. We were assured that the level of our pizza was not up to their usual standard, but looking around it seemed to be exactly the same as other pizza diners were receiving! There is no shortage of tomato's, cheese or pepperoni, as far as I know, so why skimp on what you serve to your loyal customers? It definitely won't be pizza, we'll be coming back for!!!

My previous review of: 'Nice atmosphere, good food & attentive staff, made a great evening' didn't come to that expectation level this time, except for Kacper who welcomed my wife & I to the restaurant & served us through our visit. Wanting only main meals to share from the menu, the spaghetti & prawn dish was lovely, the wife was pleased we asked that the chillies came separately! On the other hand the pizza was dry & sparsely accompanied with tomato, cheese or pepperoni & resembled trying to eat cardboard. We asked for the pizza to be re-presented with an expected covering, only to receive it back to our table with a few globules of cheese scattered on it! Okay, we ate the middle of the pizza, with a little help of some mayonnaise & left the rest. While a waitress collected our plates, we informed her that the pizza was awful & not to standard - To our amazement she laughed & walked away!!! We did eventually speak to Kacper, who had been aware of the situation & we accepted his offer of refunding the pizza. We were assured that the level of our pizza was not up to their usual standard, but looking around it seemed to be exactly the same as other pizza diners were receiving! There is no shortage of tomato's, cheese or pepperoni, as far as I know, so why skimp on what you serve to your loyal customers? It definitely won't be pizza, we'll be coming back for!!!

My two sons and I visited Prezzo near the waterfront in Bristol on Monday evening 6 May 2024. The three different pizzas we ordered were delicious and the evening was made very enjoyable by Paula who was in charge. She was very attentive, affable and made us feel very welcome, and a shining example of excellent customer service.

I went to dinner at 8:10 p.m. I sit outside, waiting for 20 minutes, the waiter sees me and doesn't serve me, I move to the table and he tells me that food cannot be served outside, when a plate had come out to a couple 10 minutes ago I do not recommend the treatment received by the bald waiter, I will not return to this franchise.

Fantastic service especially from our waiter Luke!

Giving 1 star as Stefano lied about the 25% promotion through Meerkat not be available at their restaurant. Then later denying he ever said that and then only applying 20% off food, not 25% of complete bill including drinks. Complaint lodged

super fast service, fast service, short waiting time for dishes, very nice service

It was a lovely experience we had very energetic waiter who was just lovely and so kind. The food was delicious and a very good price I would definitely go here again.

Absolutely enjoyed eating in Prezzo. Very neat and fine place. Friendly and professional staff. Loved my Italian sausages on a lentil mixture with salsa Verde. Peculiar. Downsides were the dim light that created a slightly solemn mood, the toilets that were below the standard, and the soft drinks seriously overpriced. But overall, I would certainly like to go there again.

Came here on a Saturday night, so had to book in advance. We were seen promptly and guided to a table, which we were seen to by a waitress with great customer service. We ordered our food and it came about 15 minutes later. Once we started eating, I found the inside of my calzone to be undercooked. I ordered Olives and Chicken as 'toppings'. Olives were raw and chicken was chewy. It was almost like the chicken you buy in a packet from Tesco. The dough was also undercooked. My friend also said their carbonara was dry. When the waitress came to ask how our food was, I told her I want a refund on my calzone, which they honoured. However, when the bill came, we showed our Tastecard, (the main reason we had come to Prezzo as a group). The waitress said the website was outdated and it was in the terms and conditions, that the restaurant was excluded. It did not mention this anywhere and she checked with a manager. She came back and said it was definitely not accepted and I should complain to Tastecard. We were frustrated at this, as we don't often go for food and this was the reason we had done. Remember going to Prezzo years ago and having a fantastic experience. However now I would not recommend in the future.

The food was very good we were a party of 6 adults and 2 children. Everyone enjoyed the food, the staff were lovely and the general atmosphere was good. My only criticism and I can only speak for myself was that the Salmon, Tomato & Basil Rigatoni could have been hotter otherwise I would have given 5 stars.

HANNAH was great, food was lovely and the overall experience was enjoyable. Looking forward to returning soon

Unfortunately underwhelmed. When we got there it was really quiet but our order still came out wrong for our daughters meal. Food was really basic and disappointing, spoons pub worthy quality not Italian restaurant. Lots of corners being cut. Taste was fine, nothing to write home about. For the amount paid versus the standard we got I am pretty disappointed.

A really nice evening with a work team I think the Staff at this location really do a good job. One of the meals came late but they really did make sure that apologies were made.

The food and service were amazing , we had penne arabiata, chicken Alfredo , fried mozzarella and calamari

Visited Saturday. Yummy food and food came out super quick, we had a 3 course meal within an hour. Great service from our waitress Hannah! Would really recommend .

Iris was absolutely wonderful, so kind, so sweet and thoughtful even though it was a busy night (Valentines Day)!! She deserves recognition! Thanks so much!

Gone downhill I'm afraid was one of my faves, 99% sure I had a supermarket ready meal lasagne, it was disgusting and didn't fit the dish, pasta on another dish was over cooked and sloppy, new menu disappointing,all my go to dishes gone, won't be hurrying back

We’ve been there a few times and always try different things, everything is very tasty. Definitely worth the visit if you’re in the city!

Please don’t order this for delivery maybe it’s better in person but this is the worst service/food I have had there prices are extortionate and the food doesn’t match the price point

Nice to eat at a Prezzo again. Our local one closed. We had a lovely meal at the Bristol restaurant. Food and service was great. It's a Prezzo so you know what to expect. For this restaurant don't hesitate.

Great service from polite staff, nice ambience, although my starter and two of the mains I shared were mediocre, probably all frozen. Pepperoni Pizza was hard to cut, nothing special about the toppings and the crust was inedible for me personally. The rusticana pasta which stated tomato and cream on the menu was watered down. Unfortunately the food is not something I would ever pay for as I could make it better myself. However if I had to go again with friends I would stick to some truffle fries with a drink, not much could go wrong there. Nice wines and atmosphere so not a complete write off.

prezzo Decent enough place, staff well-mannered and helpful, the food was palatable but the menu write-up of my pizza choice suffered hugely from poetic licence…………it was described as “The feast for meat lovers” whereas the reality was much less of a feast and more of a harsh rationing of all the component parts. Still, it tasted okay, just ruined my expectations of a feast.

Presentation of food was awful. Photos in the review show everything on white crockery, but my saffron risotto was served on a flat blue plate which made it look like someone had been sick on it. My wife ordered what read on the menu as "chicken breast, crispy prosciutto and sage cooked in a buttery white wine sauce". Couldn't see the prosciutto or sage, there was no sauce, it was dry, and the roast potato was a baked potato. Came with literally a cabbage cut in half. Weird. Staff were nice, although a little too fast at clearing away before the children had even started eating. Christmas decorations looked sad. Hard to hear inside as there are no soft furnishings, except one long blue bench which doesn't have enough tables for everyone to be able to sit at it. Overall, I'd rather give my money to an independent restaurant than to a chain, which has inconsistent standards.

Very convenient restaurant not far from the waterfront. Staff were attentive and food was promptly served. Non alcoholic drinks were very expensive which is off putting when you are the driver. No service charge was added to the bill which seems to be the norm now. I appreciated that and left cash tip. There is a very comprehensive allergy menu and checklist. It's great to find a restaurant that takes this seriously. It gives confidence that food prep and sanitation is also taken seriously. Second visit to this location this evening. Another pleasant evening with very good service.

Lovely food, served at a good pace. Prebooked and everything delivered as arranged. Very good

Had the Devon crab and chilli spaghetti, was really tasty would prefer a bit larger portion though but still great food

Definitely would have got 5🌟 if they had some heating on. Everything was great . It was freezing at our table and we did tell them . They were very apologetic but could do nothing. We did shared food and cocktails and fancy coffees. My ameretto latte was cold but was delicious. The food was delicious and obviously just cooked . Nice place to go but on a warmer day . Location good as it’s Christmas so a great atmosphere outside and a small winter wonderland around the corner. Not sure on parking as we had taxis to get here.

Totally agree with the comment about someone wishing they hadn't ordered pizza. Dry and hardly any topping/goats cheese. Friend ordered extra large chicken pizza.... £18.95. Really!! Such a shame. Starter was lovely ....deep fried mozzarella. Waitress was absolutely amazing....Hannah. Thank you so much. I tried to submit a review via the Prezzo QR .... had to have a code but didn't have one. The atmosphere was lovely. Festive and warm unlike a lot of cold restaurants.

Ate here as had Tesco clubcard vouchers to use. The restaurant itself is nice and the service was good however the food was very average. The rectangular shaped pizza was £19 which was very overpriced both were distinctly average, pepperoni pizza fairly tasteless. Wouldn't return as there is much better pizza to be had in Bristol which is a shame as the staff were good.

Well presented restaurant with a lovely atmosphere. We were looked after by the delightful Hannah - a real credit to the place. I had the crab spaghetti which was very nice and an excellent burned orange cheesecake. Everything was well presented Inc the drinks. Good children’s menu (choice and price). Would definitely recommend and return.

Really enjoyable experience. Food and service were excellent. Couldn't fault anything.

What a location and well what a fantastic restaurant!! Great service from a friendly team and honestly the best Italian I ever went to so far, We will definitely be going back.

Friendly efficient service but the food was not good and hugely overpriced. A very disappointing dinner. Will not be back to prezzo

Food was perfect and arrived really quickly despite it being busy, the staff are very friendly and attentive and the whole atmosphere is enjoyable, would definitely come back again

Unfortunately I am unable to leave no stars but service was zero. Only one server at lunchtime, the other was eating his lunch. He said the owners are ‘too cheap’ to employ more staff. Told twice to ‘WAIT’ when needing some service. Go to Zizzi’s if you want good service and delicious food!

Busy night, didn't book but they squeezed us in. Excellent chicken Alfredo, side salad and a great affogato.

A good place to eat in a very pleasant place

We had a very lovely dinner at Prezzo this evening. My husband ordered the beef burger which we both tried and it was the most amazing burger we had. My spinach cannelloni was very creamy and tasty . The service was excellent and the staff was very attentive and made us feel welcomed.

Friendly staff and nice atmosphere. Good food and sufficient portions.

Disappointing, was rushed, food was edible very poor for Prezzo expensive for starters mains, and 45 mins in and out as felt they wanted to close at 9.15pm !

We booked here after seeing it early on in day. The service was a little slow. Starters was brushieta.This was ok but neede a sharp knife to cut it, struggled with knife given.Main course was ok.Puddings were below par.Price was quite expensive also. Wont be returning here.

Fantastic restaurant. Friendly staff, great food 🥳

Could do with not being so open and bigger tables. But was good 👍

Wonderful restaurant food amazing and drinks well worth the visit staff very helpful and friendly 😀

Is a fairly good example of a Prezzo - nice old façade, clean and uncluttered internal decor. My only criticism is that it is very noisy inside. Unpleasantly so. Also, the white grout in the bathrooms is a poor choice - it's darkened (mould/mildew) in areas which gives a grimy look.

My husband & I always come here for lunch when we visit Bristol. It’s our “go to restaurant”. We’ve dined both inside & outside. Both spaces lovely. The staff are always so friendly & welcoming & the food is always delicious. There is also a good choice of food & drinks on the menu & we never feel rushed. We look forward to returning.

Great place for a quick bite to eat. The service wasn't the best felt little bit rushed at times.

Really friendly staff. Efficient service. Delicious food. Summer specials were great.

Attended here with friends as part of a hen do. Good was amazing and staff were great. I have allergies and they looked after me so well. Thank you so much for a lovely meal and your service

Really great service and really great food. 2 for 1 summer spritz cocktails and 25% off meerkat meals making it a bargain. A fair few options they ran out of but told before seating and still so many delicious foods to choose from.

Nice food, very friendly staff that catered to your every need, but we felt that the food was a little costly - nearly £20 each for a carbonara and a lasagne. Would recommend overall.

It is among the few restaurants with very good food, I am not from this area but it is great

We were here for a post work dinner and a few people didn’t end up showing up but the staff were so lovely!! Casper was amazing and took really good care of us. Great Food but Star of the night was the Service! Thank you Casper :)

Staff friendly.The pizzas and drinks were very expensive. We went there because else where was busy.

Exceptional service, our waitress Iris went above and beyond, she was absolutely wonderful. Super friendly staff, lovely atmosphere and great food!

It was just ok nothing amazing the pizza was average and my pasta had king prawns was below average

Amazing Prezzo, I had the cubana pizza and I can genuinely say it is one of the best pizzas I have ever eaten 🥰🥰

We went because we had a voucher. I think the food's ok but overpriced. £90+ ( after voucher deduction) for 4 mains, 2 beers and 2 cokes does not seem like good value. Meh!

Highly recommend. Kids loved it they had 3 courses for £7.50 very accommodating as had an elderly person with dementia Food was perfect!

…with the £7.50 THREE COURSE children’s menu being quite incredible value as well as including varied options. Each of the adult’s pizzas were also excellent and service was super friendly and accommodating.

Bancho our lovely waiter made our time there special, his customer service was impeccable and very friendly. Food was good too.

Lovely place to eat. Great location.

Having visited this Prezzo on several occasions my wife, myself and friends we were looking to spend an afternoon in the outdoor area enjoying a couple of bottles of wine. On entering the restaurant which was very quite with the staff standing around chatting, I...

A delicious meal with very pleasant servers.

I had the spinach half moon pasta and fresh made pesto, with burrata. It was delicious! Staff were extremely friendly too.

Ottima pizza fatta con pasta madre leggera ho preso quella estiva che era delicatissima. Ad essere pignoli forse era troppo sottile e non cotta bene alla maniera italiana col bordo bruciato. Portano assieme alle posate anche la rotellina tagliapizza, conviene usarla basta andare su e giù un paio di volte ed il taglio è perfetto. Hanno anche una discreta scelta di coppe gelato artigianale, io ho preso quella cioccolato ed amarena e non me ne sono pentita affatto, come purtroppo succede spesso all'estero quando ti portano gelato artificiale fatto con le polverine...ovvio costicchia un po' ma 25 sterline per pizza a 14 sterline, coppa gelato e acqua, mi pare nella norma del posto. Io sono stata fuori, davanti la ruota panoramica, ci sono però molti posti all'interno. Servizio veloce e cortese - a onor del vero erano solo le 5 del pomeriggio quindi c'era poca gente. Consiglio.

Wish we hadn't ordered the pizza. Hardly any topping on it, and wafer thin base. Not great value.

Prompt and courteous service and good food.

A great Prezzo. 5 star service. Food VERY good.

Always great here, food lovely & the stagg are really friendly

Lovely to visit this Restaurant really enjoyed the Crab and Lobster Ravioli. Myself and companions were very happy with the service we received from the waiting staff. Highly recommended would definitely be going back again.

Great service from Kaspar. Food great too

Fabulous dinner pre last night of The Lion King at The Hippodrome. Fabulous food and great waiter service from Casper he is delightful and we love to catch up with him - thank you for a super evening 😊

Understaffed, plenty of empty tables yet they refused to serve us coffee. Since when do you need to book a table to get a coffee.

Food is always good and tasty, but some portions of pasta are a bit small....but they are in many other places as well I guess

Always great food even though its a chain. Service with a smile too! 😊

A very busy night due to a concert. Staff were lovely even though they were under pressure. The food was really lovely. Great service and excellent Manager. Looking forward to returning

It's an underrated place, easy to miss as it's tucked away between the Harbour and Aquarium. It manages to be child friendly but also adult friendly a rare occurrence. It has indoor and outdoor seating, indoor is good as the tables are a good distance apart. The menu is interesting for children and adults, so it a good family spot, service was fast and professional

Waiting for waitress was a challenge after I asked to come backe later as I was on important call when they came to me. My kids finish painting drawings menu table and chairs and still haven't been served.

Service ok but a little rushed towards the end with the staff clearing plates from the table when one member of our party was still eating. Pizza a little bland but overall good food

Great place for team lunch. Always happy to take large orders in advance to save precious time from your lunch hour and makes it a lot easier to organize large groups. Food is always good and a wise variety to suit all tastes.

Best welcome I've had to a restaurant in years

Lovely surroundings. Attentive staff. Food ok but small portions. Shocked that a tiny piece of garlic bread cost over £5!!! Somebody really ought to look into this. I would have expected twice the amount for the price. Garlic bread is hardly a luxury food!! Very disappointing 😔

Food, amazing, even for vegans, service was great, loved the atmosphere. Unfortunately payment is a nightmare. Their prezzo site/app requires signup, that app uses terms offensive to my partner, as it only has 2 gender options and 'other', and my lovey is Non Binary, perfectly legitimate gender option. So we paid by card, got out, no tip, til thats fixed the review stays at 3, as it upset my lovey.

Had a great lunch here today, the staff go above and beyond, very attentive, excellent location, amazing food, on point. Will be returning again soon

We had Iris as our server. She was outstanding. Nothing was a problem, we ordered starters and mains and the same time as we were rushing, and she sorted this out for us without a fuss. Very knowledgeable about the menu and amazing customer service....

Great menu choice...efficient service and a friendly atmosphere.

Lots of choice on the menu. You'll definitely find something you like. The sea bass was delicious. Quick service too!

I expected it to be busy with children because of Easter holiday but it wasn’t . Atmosphere very nice and food very good. Service was prompt, so overall a nice experience

The tables are tiny and space between them even smaller, however the staff have dealt with issue very well. Thank you 😊

Had birthday lunch here with complimentary presecco,,overall service and food good,,not many in when we arrived but think the friendliness was genuine,,would love to try evening dining next.

Food was very good and service efficient but I have to comment on the young man who welcomed us and took our order. He was over the top and gushy. He welcomed us saying thank you for coming slightly gushy but when he took our...

This was a wonderful restaurant with a great variety of food. One of my group was vegan and gluten intolerant, but she still had a range of delicious food to choose from. The waiter was really nice and friendly and I would love to go there again. I highly recommend it.