Pizza Express in Bristol, City of - Phone Number, Reservations, Reviews

Busy, fun place. Good for families but service very slow on a busy Saturday evening.

Takeout, I am only 2 minutes away from restaurant, got back home stone cold

We had a lovely evening. Food as always is delicious. Our waiter Jim was so friendly and helpful.

Great welcome, great service and above all, great food. Thank you for a great experience today.

Normal Pizza Express food but shocking service. Half full restaurant but had to walk over to counter to attract attention on 3 occasions. Didn’t bring drinks that we ordered. 1 pizza out of our 4 arrived 10 minutes before the others. Terrible service.

A big 0 stars to the rude waiter who said there were tables available in the basically empty restaurant at 6.15pm on Friday 2 August. I didn’t get a photo of inside but it was practically empty. Super rude service!

Worth every penny. Desserts too die for. Yummy.

Amazing pizza and great service! Lovely experience!! :)

Awesome service today. The staff were totally up against it with a faulty boiler, but were so friendly and welcoming from the moment we arrived. They fixed the issue and were able to start to welcome guests again, and every member of staff was just brilliant. Great service, great food, and great with our kids. We never really eat at chains as there never really appears to be this kind of vibe, but these guys proved us completely wrong. Straight up brilliant service. Thank you.

Tasty pizza. Nothing super special but nice flavours. Service was efficient.

Great place near the Harbourside to get a decent pizza or pasta dish. Food is consistently great and service is good. A better choice of beers would be nice (and keener prices for the drinks). Don't forget to use vouchers from Pizza Express and or Tesco etc to get great savings on food.

Great pizzas and salads and friendly staff.

Really good place, staff were excellent - the food went a bit cold too quickly, however it was nice

Slow service, warm food, incorrect bill, won’t be returning all in all not a good experience unfortunately.

I was not given the correct toppings that I had ordered on my pizza!

Lovely clean, bright and very friendly pizza express. However, the food was a real let down. We shared a duo Romano style pizza, half bbq chicken, the other half spicey guiseppe; pizza base barely cooked and very mean with the toppings. We also shared a vanilla cheesecake which was okay but not worth £7.45. Server and service was good but overall poor food and not good value.

Pizzas were cold, didn't have many toppings/cheese and one had the wrong base

We have been waiting for 40 minutes for our food. Food was ok

Delicious pizza with friendly servers. Amazing experience overall 👍

Was seated quite quickly after arrival. 20 minutes we were still sat there with poo T any interaction from staff. Walked out due to lack of service as waitress muttered something under her breath!!

Great food, great service. The female manager was fab. Had some great pizza puns too. Will return just for her. Think her name is char

Bbq smoked chicken was too sweet.

Sat us at a very awkward table, did not offer us a children's menu or crayons for our child even though other families had them, NO ONE served us at all; no drink order was taken, no food order was taken. We waited 15 minutes. When I spoke to the shift runner or manager, all they said was, "I am sorry," and didn't bother to make amends. We walked out with no food. If I could give minus stars, I would.

Excellent service the lady serving was practically on her own though the manager did get involved so well done to both as there were quite a few tables and very well done to the chef who was on his own. I always wonder what they would do if a coach load of tourists dropped in unannounced? The food was good and tasty but the pizza was so small. £15 for a small pizza is too much they are not expensive to make even in current climate. Nevertheless we had a good experience and would definitely go back again. My client enjoyed his lasagne too.

Lovely friendly staff and great food

Nice place, staff were very pleasant, app and offers are a bit confusing.

Delivery driver didn’t keep box flat so all the toppings fell off

Good service, food a bit disappointing. My daughter has a serious dairy allergy and the waitress was pretty good with this but we did have to ask her to double check a few things that she had already brought to the table, for example an ice-cream cone that formed part of my daughter's dessert. She served it without being sure it was dairy free, which is a bit worrying. My pizza was OK but my calamari starter wasn't great at all. It had some stringy elastic bits on the calamari rings which seemed like elastic bands but were probably some kind of skin. Very unpleasant, whatever they were. The kids' dough balls were pathetically undersized and the tiny amount of hummus they were given was laughable. Not a cheap lunch and I won't be rushing back.

We came here for a quick bite before a concert on Monday evening and was served by Joana. She was absolutely brilliant, our order was taken promptly and the service she provided really made our meal. Fab food too 😋 thank you so much Joana!

Excellent place for meal with two young children especially using tesco partner vouchers

One pizza was a bit cold on delivery, but everything else was great.

I had a lovely time at the Pizza Express Habour side, service was amazing

I LOVED IT HERE IT WAS ABSOLUTELY AMAZING 🤩🤩

Servers were lovely and food was delicious!!!

We had a warm welcome from the head waiter and good service. All the food and drinks were lovely, my little boy didn't leave a crumb. We had a great visit. Thank-you

Food was largely tasteless and massively overpriced. Waitress requires more training in customer service - her delivery of the bill was just rude. Music was unnecessary and far too loud. Toilets - male and female were absolutely filthy. Generally a below average experience and won't be recommending.

Arrived early evening and saw it wasn’t busy so assumed service would be good. The opposite was true. After putting in our order and waiting 45 minutes we realised that the chefs were spending all their time filling boxes for Deliveroo and not paying any attention to the orders from the restaurant itself. Lots of people sitting with no food for a very long time. The waitress was lovely and very apologetic, waiving the cost of my pizza but it was obvious that this once brilliant restaurant (to which we have been many times) is now prioritising its delivery business over paying customers. Such a shame and very shortsighted, as when customers are treated in such a way they are unlikely to return.

Food is nice, friendly staffs but bit crowded among tables

part order delivered, order was split in 2 , no sign of 2nd order, but shows delivered!

Went for dinner with colleagues, and we all had a wonderful time. The food was amazing, the service was great, and the atmosphere was fantastic! We precooked the table that is highly recommended if you are coming with a larger group, especially over the weekend. The manue of this pizza express offered a wide range of pizzas, backed dishes, salads, and sides. I ordered a pizza with chucken, onions, and red sweet peppers. The combination was so unique and different compared with that from any high sheet pizzeria, I totally loved it. I will definitely reorder the smae pizza on my next visit. As far as the size of the pizza is concerned, it was around 14" thin crust authentic Italian. I normally easily finish the same sized pizza, but I had to share it with my colleagues since I couldn't eat it all myself. I paid about £21 for the pizza and a bottle of diet sprite, which was quite reasonable for the location and the peak time. The bill included 12% service charge by defaul - to be shared as tip among the staff, so I didn't pay extra. Everyone in the team was polite and very helpful when it came to changing to a bigger table due to an unexpectedly higher count from our side. They even moved our food to the bigger table, which was really nice. In general, a restaurant staff look frustrated and disengaged, but wasn't the case in this restaurant.

I was served by Holly, she was extremely friendly and quick with the service. The food was delicious and the atmosphere was great.

Great experience. The service we received was excellent and the food was hot and tasty. We would definitely return again

Had a lovely meal, all the orders were correct and helpful staff.

They did not serve brownies despitebthem being on the menu. Pizza and doughballs were delicious.

We decided to go here for our valentines meal however for the price we paid the food and service didn’t live up to the prices. We ordered a starter which arrived fairly promptly and service was great with this. For our main we ordered the baked pasta dish each and a shared pizza. We were handed the pasta and asked if we liked any of the condiments of which we replied yes to pepper and the waiter said I’ll bring it but waited for like 4/5 mins and nothing. We could see our pizza was there on the side ready also to be brought to the table and it took them another 10 mins of it sat on the side before - I was able to get hold of waiter to get it brought to our table / by this time the pizza was barely warm. The restaurant has a very noisy atmosphere too where sound just bounces off the walls and you are unable to even hear the background music let alone my partner opposite me. (This restaurant wants acoustics testing) as the decibels are fairly loud! Other than this the food itself taste wise was good but not worth the money paid. The one thing I would like to appraise is that they are accommodating for people with allergies.

The pizza was stone cold and for that amount of money I won’t be ordering again

Great pizza delivered quickly!!

Best Pizza Express experience by far. Staff were really friendly and made the chefs were great with the kids. Pizza was delicious, would recommend the Pollo Fiesta 👌🏼

Lovely food, as always but what really tickled us was how the chefs took a shine to our kids and entertained them while we were waiting for our pizzas! ❤️👌

very expensive and fine, it looked like a piece of paper

Our daughter's favourite pizza chain. Great venue. Not too busy when we went. Would be fantastic in the summer with the doors open.

I have a long history with Pizza Express, having worked for them in my student years 35-40 years ago. Having lived overseas for quite a while now, I was looking forward to my first Pizza Express meal in over 15 years! The menu itself was the first let-down… with only a few of the ‘classics’ left, and relegated to a corner of the large page. I decide to try a non-classic, the rectangular pizza (Calabrese?)… only one word seems appropriate: terrible! Any taste of freshness is totally smothered by sour and synthetic pastes… a green paste and red paste… presumably pesto and (maybe?) sun dried tomatoes? Unfortunately the flavour of these pastes bear no resemblance to their real counterparts… truly awful, I’d rather lick the pavements of Chernobyl than try this again. My eating partner, a lover of the original American Hot was less disappointed, but not pleased… the hot green peppers of yore are now replaced by more fashionable jalapeños… pity. The melted cheese looked ‘cheap’ and oily, and both had lacklustre sad dough. I feel like Pizza Express has now joined the ranks of Domino’s and Pizza Hut. Service was good and friendly.

I think I ordered around 7pm and it arrived at least 90 minutes later.

my food was freezing by the time it arrived

I have a severe food allergy and have never been to a restaurant more attentive. I wanted to try something different to the usual pizza and they showed me where everything was cooked, and offered to open new packs of all the ingredients so no cross contamination. Most restaurants just say “we can’t guarantee anything”. They went above and beyond for me which made it a relaxing evening. All staff were lovely and food was great.

Daylight robbery! The size and quality of the pizza for the money has made me cross all evening. I have resolved never to order takeaway pizza again based on this experience.

Nice good, good location friendly service

Nice place, good food and friendly service

Order has not arrived although says it is delivered? Norway to contact just eat as the link does not work

I had a beautiful meal here recently. The staff were very friendly and attentive.I would recommend coming back to my friends and family.

Still the best pizza restaurants around...Been going myself for too long to remember and the adult kids still love it. Cocktails now also!

This has not been delivered. I will be applying for a rebate

Not like it used to be...pizzas are a bit wishy washy..no where near as good as pizza hut.

كانو متعاونين حيث كنا نريد الكلب بدون كحول وبدون لحوم تجنبا للحرام ..طلبنا بيتزا جبنه بالمشروم والترافل كانت لذيذه وايضا الشوكليت كيك كان لذيذ

Yesterday I had the pleasure of being served by Bea at Pizza Express Harbourside in Bristol. Her exceptional service truly enhanced my dining experience. Bea's attentiveness, friendliness, and promptness stood out, making the meal enjoyable! I appreciate her commitment to providing excellent service. I will definitely return to Pizza Express.

The food was OK but it took a long time before it was prepared and then was cold when delivered because the delivery driver delivered someone else's food before ours (he told me this when he arrived).

A very nice clean restaurant. Service was excellent and food was very tasty. Would recommend.

Come for food on Saturday and I loved it food was amazing and customer service was the best will defo be back

Have had food here a few times would highly recommend

Such a great experience eating at Pizza Express and would recommend trying these guys out. The service was top notch and the pizza was to die for, loved everything.

Kerthika provided great service very attentive and food was yummy in my tummy thanks Kerthika

Genuinely some of the friendliest service we've had in ages. The Front of House chap who seated us was so warm and welcoming, and our wait staff were lovely. Speedy service and delicious food and a nice ambience, too.

Took my wife here and straight from the get go we were greeted with kindest waiter who sat us to our table. The food was mouth watering good paired with the most excellent red wine. Brilliant ambience and very romantic. Will defiantly be returning soon.

Terrible terrible business model, soo overpriced, food is nice but not worth that much. To make it worthwhile you need to go through their stupid app which added an hour trying to sort out the bill, which we also needed to work out exactly our selves with calculators as we needed to pay separately. They also added a "service charge" at the end which they had made no mention of, this wasn't even a tip which I added on top of that. Daylight robbery. Instead of all your stupid in app promotions and whatever why don't you just charge reasonable prices. M F ers. I hope the chain goes bankrupt, this business model should not be kept profitable. Serving staff were lovely.

Fantastic food and service, would highly recommend

excellent service and amazing food, a brilliant atmosphere and can't recommend the staff highly enough, 10/10

Great service, just wasn’t very hot.

Shocking still waiting for a refund sort it out

Great location, amazing staff and always good food.

Really enjoyed it.great and prompt service

Good pizza choices, excellent service. We were seated near the kitchen which wasn't ideal but we were a group of 7.

Pizza express restaurant don’t answer the phone if you want to amend a delivery order:(

yes I know it is a chain in a city centre but my life was it noisy. There isa difference between having atmosphere and not being able to talk. Staff were lovely and the food was tasty - but when you pay extra for anchovies but there is only two, when you pay extra for goats cheese and it's invisible etc...

We were first one's in and hour and half later we still hadn't all been served. The server was very rude whilst taking our order, the food that came out was cold, it was the worst experience in a restaurant I've ever had!

Worst experience I have ever had dining! Ordered starters and requested children’s came 1st, all adults came out 3 were cold! and 5 mins later children’s arrived! On to Dinner one order completely wrong once again all adults came out 1st 3 children all left waiting to then be presented with pasta that was barely cooked and had clearly been left under a heat lamp it was as hard as a rock on asking a staff member if she would eat this her response was absolutely not, to which I replied why has this been given to my 4 year old! 2 other children’s meals were still not at the table at which point I asked for the bill to leave! Manager came over seen the food and cleared our bill and was apologetic but unfortunately it completely ruined our birthday celebrations! Service was awful food poor, music too loud and will never return!

The food was stone cold and dough balls were over cooked so were chewy. Very little garlic butter given. Would a partial refund be possible?

Terrible service from Just Eat. We were waiting to see any progress with our order on the app for a long time. We therefore rang the restaurant who told us that the order had been made but a driver hadn’t turned up. The store manager from the restaurant said that the food was going cold but there was nothing they could do until a driver came. We eventually got our order 2 hours after we ordered it. Terrible service so we request a refund

All meals were good, and children's portions were spot-on. Service was excellent.

I hadn't eaten in 24 hours cause my flight had been cancelled and pizza express saved my life. Also it was genuinely good food.

Good Gluten Free menu with friendly fast service.

Our server Kate was lovely and super helpful. Really recommend the dough balls! Will be back :)

The restaurant is clean and the staff friendly. As always the food is the quality you expect from pizza express 😋

Really noisy when we visited but still a great pizza ....mmmmmmm

My favourite pizza express. Always great service. Yummy food. Helpful friendly staff. Great location 😃

We visited at a busy lunchtime and were served by Ellie, she was a great and attentive waitress and made our experience even better!

Rendkívül hangulatos, barátságos és finom pizzákat szolgáló étterem Bristol szívében, profi és segítőkész pincérekkel!🙂

The worst food I've ever had, bad service from staff, long waiting hours, and a huge bill, waste of time and money😡

Lovely experience! We could tell that they were really busy in the restaurant but experienced no negative impact on the service received. In fact totally the opposite! We had a great time being served by Angela in particular who was hilarious and super upbeat. Thank you very much to Angela and the rest of the team for the great time :)

Deliveroo Order Reference 0210: I ordered Hot honey dough balls but they sent me classic dough balls, and they don't answer their phone. I had to go to the restaurant to report it give it back to them, looks like an unprofessionally run outlet, would never recommend this outlet, probably the worst I ever came across. Thank you for spoiling my dinner!

Food was surprisingly hot when it arrived. Great job to the restaurant and the delivery guy too! Super yummy as always