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3.9

Based on 2.273 opinions finded in 4 websites

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Nº 1408 in 2148 in Bristol, City of

Nº 69 of 87 Italian in Bristol, City of

CUSTOMERS TALK ABOUT DISHES WITH..pizzapastaoliveschickengarlicbeautifulcheeseladyoldcookedpaysalad

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Nice ambience with delicious food 👍

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Sonal Sharma . 2025-04-27

MORE AT Google

Great place to eat! Customer service was 10/10!!

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Lydia Powell . 2025-04-22

MORE AT Google

Amazing experience want to shout out my server piran and charlotte he was amazing as was the whole team :)

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Zico B . 2025-04-20

MORE AT Google

Great food, efficient service and lovely atmosphere

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Weronika Kubien . 2025-04-19

MORE AT Google

Camarera muy grosera que corrigió erróneamente mi solicitud de parmigiana de pollo a “Parma - Gina” 3 veces. Tampoco pepperoni en un sábado por la noche; así que mala preparación del restaurante. Fui chef durante 15 años, así que puedo hablar de ambas quejas con experiencia de trabajo en el negocio y cocinando / sirviendo una gran cantidad de parmigiana 😉

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David B . 2025-04-19

MORE AT TripAdvisor

Amazing food , friendly staff , highly recommend!!!

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Alex Pham . 2025-04-19

MORE AT Google

Aga the manageress was amazing .. food great service amazing

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Phil Jarman . 2025-04-08

MORE AT Google

The driver drove quite far away before bringing the pizza so it had gone colder and the garlic butter had melted

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Liliya . 2025-03-30

MORE AT Just Eat

Food waa cold and not great. unfortunately I didn't eat much and wasted a lot of money. I've ate in the restaurant and it was lovely which is why I order for delivery.

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Carrie . 2025-03-26

MORE AT Just Eat

stone cold rude restaurant no help.

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Lucie . 2025-03-08

MORE AT Just Eat

Hugely disappointing visit to the Pizza Express at Harbourside. I have been visiting Pizza Express for over 30 years and this visit has actually made me vow not to visit ever again. I am actually quite sad that the brand seems to be failing. We were using the 50% offer and I wonder if that's why our food was so poor. I didn't want to ruin a much anticipated family lunch by complaining at the time and wish I had taken more photos as I am still shocked by the standard of the food. The dough balls were small and over cooked (like the dough hadn't risen) and therefore hard, not soft and doughy. My Sloppy Giuseppe Pizza was dry and lacking in toppings and quite frankly unrecognisable to the same pizza I have enjoyed on many occasions. Thank goodness we were not paying full price though £10 for the dough balls was astronomical. I will be choosing alternative Pizza Restaurants in the future which offer higher quality and significantly better value.

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Jackie Rankine . 2025-03-02

MORE AT Google

Had a lovely time, food and service were excellent. Not sure I could afford it without the discount.

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Nigel Hughes . 2025-03-01

MORE AT Google

Booked a table with my girlfriend for food at 3pm on the day of writing, and we were astonished by the quality of this Pizza Express. The food was fantastic, the atmosphere was excellent and the service was second-to-none. Particular kudos needs to be given to our waitress, Maddie, who provided the definition of “service with a smile”, making our meal enjoyable, efficient and one of the best that we have had in Bristol. We would, and we shall, come again. Thank you Pizza Express and thank you Maddie!

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Ben Bryant . 2025-03-01

MORE AT Google

Comida para adultos era encantador, algunos problemas, aunque con los niños. Principalmente que no nos habían preguntado si teníamos alergias en el pedido (no tenemos ninguna pero las cuestiones que siguieron me sorprende que no nos preguntaron) , pedimos nuestras comidas y la comida de 3 platos para nuestros hijos! A un niño le dieron bolas de masa sin gluten que no se pidieron, la red se fue suave y luego los postres, les pedimos el brownie con fresas, que todo lo que salió fue un triángulo marrón muy seco, sin fresas ni explicación, y no babychinos? Al recibir la factura, los postres infantiles se marcaron como libres de gluten, de nuevo no se pidieron y no se especificaron en los menús al hacer el pedido! ¡Solo creo que es muy peligroso mezclar comidas para niños! ¡No mencioné nada en el día ya que era mi cumpleaños y los niños estaban cansados!

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Lulaliv23 . 2025-02-27

MORE AT TripAdvisor

We went there yesterday for a birthday celebration. This was going to be a 5 star review if the place wasn't so understaffed for how busy it was. I can't even say it was bad service because both ladies who served us were lovely and smiling, but there is so much you can do when you have so many tables to serve.

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adelina popa . 2025-02-27

MORE AT Google

Pizzas so thin on cold plates they were stone cold before we'd eaten half. Only polenta chips which my granddaughter called an abomination. Why no chips made with potatoes? Not for us.

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Carolynn Smith . 2025-02-21

MORE AT Google

The delivery time was incredibly poor. 1hour and 20mins. The estimated time of arrival kept changing and I was told by the restaurant that the driver was due to come at 9:07 but didn’t arrive until 10pm. Pizza was cold. Any compensation appreciated.

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Miriam . 2025-02-16

MORE AT Just Eat

Ordered a takeaway, waited 1 1/2 hours for delivery. Then they cancelled the order with no explanation!

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Graham John . 2025-02-15

MORE AT Google

Took ages to co e kept getting later and later and then was cold hard and dry when it arrived wouldn’t order again, first time I tried it for delivery and wouldn’t recommend.

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kirsty . 2025-02-13

MORE AT Just Eat

Driver left pizza express to then do more pickups. By the time our food arrived with us it was stone cold

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Christian . 2025-01-31

MORE AT Just Eat

The worst Pizza Express food we’ve ever had. All pizzas lacking in cheese and toppings and overly dry. weve had better supermarket pizzas. The egg yolk on mine was solid!

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Carlo Polli . 2025-01-22

MORE AT Google

Probaly the worse pizza I eat don’t ignore the reviews like I did

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Luke . 2025-01-20

MORE AT Just Eat

Great pizza and amazing Gluten Free Dough Balls my fiancé says. I though they were good too almost like normal ones 😀

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Shaun . 2025-01-18

MORE AT Just Eat

This was our first visit to this restaurant.It was clean, bright and cheerful inside. The new menu items were very appealing and I enjoyed the Mac n Cheese. The service was excellent too.

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David Collins . 2025-01-18

MORE AT Google

Excellent waiter service, great food perfectly cooked and presented.

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Jim Hobday . 2025-01-12

MORE AT Google

Good food, great service. Kids meals a little small for hungry 9 year olds

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Banjo 132 . 2025-01-12

MORE AT Google

Very disappointed with our trip to Bristol Harbourside Pizza Express. Left for 10 minutes before even a drinks order was taken, then it was assumed that our starters were our mains when the waiter asked if we wanted desserts. Upon speaking to the manager at the time, she said they were extremely busy, but other tables in our area were being waited upon and we were simply neglected. Sad to say we won’t be eating here again.

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Toni Beacock . 2025-01-11

MORE AT Google

My order was never delivered, and the delivery time was continuously pushed back over the course of 3 hours.

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Jonny . 2025-01-01

MORE AT Just Eat

Pizza was a bit over done and also a bit cold… which was a shame. Service was wonderful though.

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Joe . 2024-12-16

MORE AT Google

Went here for team Xmas Lunch, it was great. The staff were courteous, efficient, and accurate (Considering there were 20 of us, not a single order was wrong or forgotten). I'll defo be recommending this place in future. Thank you for a lovely experience.

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Si Macmanus . 2024-12-14

MORE AT Google

Garlic butter missing from dough balls so too dry and tasteless. Ordered 2 pizzas with different toppings but when they arrived they were identical

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mel . 2024-12-12

MORE AT Just Eat

We ordered at 6:45 with an estimated delivery time of 7:20-7:30, it then didn’t arrive until 8:30, and was cold

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Emma . 2024-12-01

MORE AT Just Eat

this is the first time I've ordered from here, as it was just 2mins up the road from me, I thought it would arrive quite quickly. but NO , it said arrival time time 20 to 25 mins, it was over an hour before are deliverdelivery turned up. then on top of that, the pizza was stone cold, as we're the dough balls, the chips if that's what you call them, we're Luke warm. I am absolutely appalled at everything to do with this company/order time/ how are food was delivered. never never again.

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Jay . 2024-12-01

MORE AT Just Eat

Warm welcome. Friendly service. Quick delivery of food. Amazing quality of food. Lovely atmosphere. Celebrating a graduation and our server Holly was so lovely and interested which made our experience extra special. Chicken Parmigina was a 10/10. BBQ Burnt ends pizza was so flavourful. La Reine pizza 10/10. Shared the Classic Wreath Snowball Doughballs - perfect for sharing with 3 people. Overall excellent experience. Would definitely recommend and will be back again!

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Joanna Browring . 2024-11-26

MORE AT Google

Tuvimos una comida fantástica y nuestra camarera Feride era maravillosa , encantadora y muy servicial , una persona amable que querrías en tu restaurante . Recomendaré Claire

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Claire S . 2024-11-24

MORE AT TripAdvisor

We visited at a busy lunchtime and were served by Ellie, she was a great and attentive waitress and made our experience even better!

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Lauren Taylor . 2024-11-23

MORE AT Google

Cenamos anoche en Pizza Express en Harbouside. Debo decir que fue excelente. La comida era excelente y la cerveza agradable y fría, pero lo que realmente lo hizo fue el servicio brillante del personal, especialmente Luke. Luke era atento y constantemente servicial, aunque no intrusivo. Él nos ayudó en cada petición y fue muy educado e hizo toda la noche genial. Espero que eso ayude

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Mike . 2024-11-19

MORE AT TripAdvisor

I had a wonderful time here. The pizzas and dough balls were delicious. There was a great selection of drinks. The staff were so friendly, welcoming, and attentive. I would highly recommend this restaurant.

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Kayleigh Price . 2024-11-18

MORE AT Google

Came in for a quick bite to eat at lunch, food was delicious and fantastic service from Bel!

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Danny Thomas . 2024-11-16

MORE AT Google

A nice place. They offer several types of pizza. Ordered 2 different pizzas, and they were delicious. Surprisingly, they don't have beer on draft.

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Constantin Gorea . 2024-11-15

MORE AT Google

shared a pizza, side and had some prosecco mimosas with a friend - lovely atmosphere, Bel was super helpful and attentive, food was delicious! will come back again!

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Elena Dvni . 2024-11-15

MORE AT Google

Reservamos el almuerzo aquí para mis amigos y mis 2 hijos. Me alegro de haber reservado ya que estaba muy ocupado. Personal muy amable y servicial. Deliciosa comida. Eran niños comiendo gratis y mis amigos usaban sus vales de tesco. La comida de los niños era deliciosa y buenas porciones. Compartimos las bolas de masa. Y cada uno tenía una pizza. Siempre me encanta una pizza express y sin duda volveré

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travelhev . 2024-11-13

MORE AT TripAdvisor

Ordered the mushroom Mac and cheese, gave us pasta and mushrooms no cheese sauce or cheese. Ridiculous

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Beth . 2024-11-10

MORE AT Just Eat

Un expérience merveilleux ! Notre serveur Max était très gentil et nous a donné des conseils sur le menu - nous reviendra !

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Finn R . 2024-11-08

MORE AT TripAdvisor

Tuvimos una comida encantadora y aprovechamos los descuentos de fidelidad disponibles en este restaurante de cadena. El personal era muy amable y servicial, además la ubicación es excelente.

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Madmaidenman . 2024-10-27

MORE AT TripAdvisor

No complaints, food was standard pizza express no issues at all. It was out relatively quick and the price was decent. Have no issues in returning

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Mark W . 2024-10-27

MORE AT TripAdvisor

The pasta I ordered was sub par, tasting nice but nothing special with little extras. However, the pizza my boyfriend ordered was lovely. The waitresses were polite and friendly but the air-conditioning made the place very cold which was turned on at 5 on a weekday.

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Xantia . 2024-10-23

MORE AT TripAdvisor

Fast efficient service. The staff were bright, warm and attentive. Kids were more than happy which was important.

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Rob Crook . 2024-10-20

MORE AT Google

Great good, delivered bang on time

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John . 2024-10-18

MORE AT Just Eat

I had a delightful experience at Pizza Express, thanks to my wonderful server, Ell. She was attentive, friendly, and made sure my dining experience was enjoyable. The pizza was delicious, and Ell's excellent service truly enhanced my meal. I highly recommend visiting this location!

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Bency Infanta Lenin Glattus . 2024-10-17

MORE AT Google

Friendly staff, great atmosphere and delicious food. I highly recommend!

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Theo Dunn . 2024-10-14

MORE AT Google

Delicious food, lovely kind staff, a really nice space for anyone wanting good quality food at excellent prices

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Ben . 2024-10-14

MORE AT Google

Amazinng waitress and great sreat service. Food was amazing ddlivered with w beautiful smile from ear to ear. Love from Wales

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Liam . 2024-10-10

MORE AT TripAdvisor

Waiting for delivery more that 20 and still saying not ready

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liaqat khan . 2024-10-09

MORE AT Google

I came in with three children and the staff bent over backwards to make sure I could take advantage of the offers available which I couldn’t initially because my children were too young to have a phone and download the app. Great customer service!

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Alison Fisher . 2024-10-04

MORE AT Google

Order never arrived - phoned restaurant and they said it was on its way but never came and no longer gave an estimated delivery time.

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Harriet . 2024-09-29

MORE AT Just Eat

My food arrived 1h 45 minutes late

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Ben . 2024-09-28

MORE AT Just Eat

Great food with great discounts

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Apolonia Carino . 2024-09-26

MORE AT Google

The food was as good as always and was piping hot, which was great given the distance it needed to travel to us.

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Dwight . 2024-09-23

MORE AT Just Eat

The pizza was the best thing - that was ok, the dough balls were so flat - like little discs, and the kids pasta had way too much sauce - the kids didn't eat it. I should have sent it back but I'm too British 🙄😂 Staff were good, but then for about 25 mins they were down to one waiter, who also seemed to go on a break for a while...

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Tom S . 2024-09-21

MORE AT Google

Good costumer service ,recomend ndudja calzone.

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Tedy1899 FCBarcelona . 2024-09-19

MORE AT Google

Oh wow what a meal everything I thought it would be but even better our server luke was extremely kind and helpful will definitely be returning. Crazy for those dough balls 🤩

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boris s . 2024-09-18

MORE AT Google

Luke. Hot doughballs Rich butter Fantastic.

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Solomon Clements . 2024-09-18

MORE AT Google

Food is amazing and Luke our server was great! Will come back soon:)

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Ella Davidge Brown . 2024-09-18

MORE AT Google

Amazing food and luke’s service was second to none! will be returning!

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Lili Cooper . 2024-09-18

MORE AT Google

Had a really lovely meal with the family great staff great food 🌟

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Tina Lewis . 2024-09-18

MORE AT Google

Great Pizza Express, with amazing service and food. Perfect location and decor with great facilities. Recommend for a nice meal out with your partner or family

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archie heaney . 2024-09-18

MORE AT Google

For some reason Pizza Express seems to be going out of fashion but we came for lunch on a Saturday and were very happy with our pizzas and the service. This £1 pizza deal they're doing at the moment is great😊

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Sasha Novikova . 2024-09-15

MORE AT Google

10 of us went for a dinner at pizza express and really enjoyed it. Would highly recommend for a large crowd. Pizzas are amazing here. Would recommend Smoky BBQ chicken pizza and padang for vegetarians. The service was excellent. Perfect for students.

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Rishabh Sharma . 2024-09-14

MORE AT Google

We visited the Bristol restaurant down near the water front. Excellent venue, good food and great service!

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Kevin Heawood . 2024-09-10

MORE AT Google

Great service, good food and very reasonable prices.

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Tim Husain . 2024-09-09

MORE AT Google

Lovely pizza! Ellie was such a great server, will definitely be back!

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Izzy Webb . 2024-09-07

MORE AT Google

Busy, fun place. Good for families but service very slow on a busy Saturday evening.

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jennie papps . 2024-08-30

MORE AT Google

Takeout, I am only 2 minutes away from restaurant, got back home stone cold

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Peter Richardson . 2024-08-29

MORE AT Google

We had a lovely evening. Food as always is delicious. Our waiter Jim was so friendly and helpful.

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V A W . 2024-08-13

MORE AT Google

Normal Pizza Express food but shocking service. Half full restaurant but had to walk over to counter to attract attention on 3 occasions. Didn’t bring drinks that we ordered. 1 pizza out of our 4 arrived 10 minutes before the others. Terrible service.

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Michael Humphreys . 2024-08-06

MORE AT Google

Great welcome, great service and above all, great food. Thank you for a great experience today.

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G . 2024-08-06

MORE AT Google

A big 0 stars to the rude waiter who said there were tables available in the basically empty restaurant at 6.15pm on Friday 2 August. I didn’t get a photo of inside but it was practically empty. Super rude service!

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Daina Marshall . 2024-08-02

MORE AT Google

Worth every penny. Desserts too die for. Yummy.

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Susan . 2024-07-30

MORE AT Just Eat

Amazing pizza and great service! Lovely experience!! :)

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Holly . 2024-07-28

MORE AT Google

Awesome service today. The staff were totally up against it with a faulty boiler, but were so friendly and welcoming from the moment we arrived. They fixed the issue and were able to start to welcome guests again, and every member of staff was just brilliant. Great service, great food, and great with our kids. We never really eat at chains as there never really appears to be this kind of vibe, but these guys proved us completely wrong. Straight up brilliant service. Thank you.

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Stephen Cottam . 2024-07-19

MORE AT Google

Tasty pizza. Nothing super special but nice flavours. Service was efficient.

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William Philpot . 2024-07-18

MORE AT Google

Great place near the Harbourside to get a decent pizza or pasta dish. Food is consistently great and service is good. A better choice of beers would be nice (and keener prices for the drinks). Don't forget to use vouchers from Pizza Express and or Tesco etc to get great savings on food.

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Chris Selway . 2024-07-04

MORE AT Google

Great pizzas and salads and friendly staff.

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Richard Bristol . 2024-06-29

MORE AT Google

Really good place, staff were excellent - the food went a bit cold too quickly, however it was nice

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Alan Thomson . 2024-06-24

MORE AT Google

I was not given the correct toppings that I had ordered on my pizza!

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lewis . 2024-06-09

MORE AT Just Eat

Slow service, warm food, incorrect bill, won’t be returning all in all not a good experience unfortunately.

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Kerry . 2024-06-09

MORE AT Google

Lovely clean, bright and very friendly pizza express. However, the food was a real let down. We shared a duo Romano style pizza, half bbq chicken, the other half spicey guiseppe; pizza base barely cooked and very mean with the toppings. We also shared a vanilla cheesecake which was okay but not worth £7.45. Server and service was good but overall poor food and not good value.

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MrsTweedy6 . 2024-05-28

MORE AT TripAdvisor

We have been waiting for 40 minutes for our food. Food was ok

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Alina . 2024-05-27

MORE AT Google

Pizzas were cold, didn't have many toppings/cheese and one had the wrong base

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Claudia . 2024-05-27

MORE AT Just Eat

Delicious pizza with friendly servers. Amazing experience overall 👍

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Sichen Li . 2024-05-20

MORE AT Google

Was seated quite quickly after arrival. 20 minutes we were still sat there with poo T any interaction from staff. Walked out due to lack of service as waitress muttered something under her breath!!

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RichT07 . 2024-05-19

MORE AT TripAdvisor

Great food, great service. The female manager was fab. Had some great pizza puns too. Will return just for her. Think her name is char

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Tara Perry . 2024-05-16

MORE AT Google

Bbq smoked chicken was too sweet.

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sasoo fahim . 2024-05-12

MORE AT Google

Sat us at a very awkward table, did not offer us a children's menu or crayons for our child even though other families had them, NO ONE served us at all; no drink order was taken, no food order was taken. We waited 15 minutes. When I spoke to the shift runner or manager, all they said was, "I am sorry," and didn't bother to make amends. We walked out with no food. If I could give minus stars, I would.

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RoboticKing . 2024-05-06

MORE AT Google

Excellent service the lady serving was practically on her own though the manager did get involved so well done to both as there were quite a few tables and very well done to the chef who was on his own. I always wonder what they would do if a coach load of tourists dropped in unannounced? The food was good and tasty but the pizza was so small. £15 for a small pizza is too much they are not expensive to make even in current climate. Nevertheless we had a good experience and would definitely go back again. My client enjoyed his lasagne too.

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kennedy beddowes . 2024-05-03

MORE AT Google

Nice place, staff were very pleasant, app and offers are a bit confusing.

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Simon “DjDemonD” Khoury . 2024-04-26

MORE AT Google

Lovely friendly staff and great food

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Oscar Howard-King . 2024-04-26

MORE AT Google

Delivery driver didn’t keep box flat so all the toppings fell off

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Claire . 2024-04-12

MORE AT Just Eat

Good service, food a bit disappointing. My daughter has a serious dairy allergy and the waitress was pretty good with this but we did have to ask her to double check a few things that she had already brought to the table, for example an ice-cream cone that formed part of my daughter's dessert. She served it without being sure it was dairy free, which is a bit worrying. My pizza was OK but my calamari starter wasn't great at all. It had some stringy elastic bits on the calamari rings which seemed like elastic bands but were probably some kind of skin. Very unpleasant, whatever they were. The kids' dough balls were pathetically undersized and the tiny amount of hummus they were given was laughable. Not a cheap lunch and I won't be rushing back.

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Ben C . 2024-04-11

MORE AT TripAdvisor

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