Based on 2.281 opinions finded in 2 websites
Based on 2.281 opinions finded in 2 websites
Nº 1111 in 2148 in Bristol, City of
Nº 60 of 87 Italian in Bristol, City of
Opinions
The place used to be my favorite. The food and service were really good until it was bought by someone else. The manager is an asshole who only cares about the money not the service and they cant seem to get my order right. The rest of the staff is fine
Noura Bassam . 2024-11-20
MORE AT Google
Great place to eat, pizza was awesome would go back
bobc701 . 2024-11-17
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The food was not good at all. Firstly, the bruschetta tasted soggy cut up tomatoes there wasn’t any balsamic vinegar or any seasoning on it. I asked the waiter for a seafood pasta I got the one he recommended. There was no seafood at all but small cut up pieces of prawn. Plus the sauce was too heavy on both pastas. The pizza and caesar salad was good just needed more dressing. We waited almost 40 minutes for our main dishes. The total of 3 mains 2 sides was 75. Will not be coming back.
M . 2024-11-03
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Como visitantes habituales de losteria, las últimas veces han sido realmente decepcionantes pero hoy ha sido absolutamente repugnante. Pedí dos pizzas, tanto frías como secas, pizza barbacoa que se suponía que era picante no tenía sabor. El pan de ajo no tenía ajo, se quejó del pan de ajo una vez que el servidor nos miró 15 minutos después de nuestra comida, le pidió que lo quitara de nuestra factura. Sentí pena por nuestro servidor, él y uno más estaban corriendo por todo el restaurante. Bill vino, el pan de ajo todavía estaba en la cuenta. Quejándose y pidiéndole que se la quitaran, ninguna persona del restaurante fue capaz de hacerlo. Nuestro servidor debe haber preguntado a 5 personas diferentes mientras estábamos allí! Ya no les importan dos cosas sus clientes... una vergüenza terrible como nos encantaba aquí. Y pensé que podría haber sido mi imaginación, pero hay un olor distintivo cuando entras. Olor a trapeador sucio, hoy el olor que había olido en algunas ocasiones había vuelto. Asqueroso.
R C . 2024-11-02
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The pizza's were big and tasty. Nice Italian restaurant.
Hasan Demircioglu . 2024-10-30
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Very cool and big place,friendly stuff, very tasty food, big portion 😀 highly recommend.
J B . 2024-10-29
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La comida era buena, disfrutamos de lo que pedimos. Sin embargo, nos golpeó un cargo inesperado (grande) de servicio que nadie mencionó - ninguno de nosotros lo vio en los menús antes de ordenar. Nos quedamos muy decepcionados por esto - agradecería que un miembro de la dirección dejara un mensaje para decirnos cómo se supone que vamos a saber que habrá un cargo y cuál será ya que no lo detectamos, probablemente por nuestra culpa. Sentimos que lo que comimos por el costo con el cargo por servicio incluido NO era una buena relación calidad-precio. Fuimos a otro lugar en Bristol otras noches donde el cargo por servicio (un cargo de % mucho menor que un L'Osteria) se explicó antes de pagar la factura con la opción de no pagar. En las otras dos ocasiones, estuvimos encantados de pagar ya que el % era razonable, y nos explicó. No fue el caso en L'Osteria. Leí de otras críticas, que otros tenían problemas para pagar la factura - tuvimos una espera de pedir la factura antes de que apareciera también - y luego picó con un cargo de servicio muy alto. ¡Cuidado con los comensales hambrientos del servicio cobran aquí!
NorthDown2 . 2024-10-29
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Food was nice but had to flag down service any time we wanted to order anything. Also had kids running all around the restaurant
Jake Bird . 2024-10-28
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Muy impresionada -aunque no había algunos platos principales disponibles , la encantadora camarera nos dirigió a platos de tipo similar , que normalmente no habríamos pedido- y wow maravilloso ! !! En general, un gran servicio y una comida y vino encantadores para los 5 de nosotros.
Swifty . 2024-10-27
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Strong experience overall, nice pizzas, great service, would definitely recommend
Laurent Bossard . 2024-10-25
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Vino a almorzar. El restaurante es agradable y mi comida era buena. Al pagar me pidieron que dejara una propina. No me gusta que me pregunten, creo que es grosero. A pesar de todo, dejé una propina en efectivo en la mesa solo para luego encontrar que hay un cargo por servicio en la factura! (O al menos pagué más que el precio del menú). Pobres chicos del espectáculo.
Xz3kd47 . 2024-10-24
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Quería una cena temprana mientras compraba y no puede equivocarse con el italiano. Estábamos sentados y el menú nos dejó para revisar. Servidor llegó poco después y tomó nuestra bebida y comida. Todos pedimos platos de pasta. La calidad de los alimentos estaba bien y el tamaño de las porciones era suficiente. Digo que está bien en la calidad, ya que era bueno, pero no nos hizo ir “wow”, esto es genial en términos de sabor. ¿Regresaríamos si estuviéramos de compras en esa zona de nuevo y quisiéramos italiano? Probablemente.
ND F . 2024-10-10
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Literally huge pizza. Yummy salad.
Grass Hopper . 2024-10-04
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Employ more staff on a Saturday would help this restaurant. Arrived at 7.45 pm , we were still waiting for our mains at 9.05pm. Spoke to a manager about the wait time who seemed uninterested. While waiting that time at least four other couples had arrived after us and were all eating their mains ,even one couple eating their desserts. Sitting there trying to swat way flies is not my idea of a good night out. This was a disappointing experience , we will not be back. Cannot comment on food because we didnt have any.
Matthew Atkinson . 2024-09-15
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Waited 30 mins after ordering to receive the wrong starter, the correct one wasn’t available but they failed to mention that. 50 mins goes by and 1 meal out of 3 comes out. 60 mins in and we complain, the manager explains the order was lost and the remaining two pizzas arrive 5 minutes later. Mistakes happen and the manager was apologetic and reasonable, offering to discount much of the bill. I’ve visited L’Osteria several times and enjoyed the food and service, I trust this was a blip so will be returning.
Ryan Kent . 2024-09-14
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Service has definitely gone downhill recently with it taking longer and longer to get served. The last few times we have waited for a long while, only to be told on finally being able to order that menu items are unavailable. Disappointing as the quality of food when they do have it is normally very high, but lately there seems to be a significant drop in service and stock. Update: Hearing some items like the marinara are permanently unavailable has taken this down to 1 star. Such a shame as it used to be one of our favourite places to eat out in Bristol.
David Phoenix . 2024-09-11
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I had a fantastic time here last night. The service was amazing and the pizza’s even better. They were massive. One of the best pizza’s I have ever had. :)
Tom Bids . 2024-08-24
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The food was great, and the pizzas were big. The atmosphere was lovely. The service was slow; we had to wait over an hour for our food. One of the waiters did come over to us after and apologise for the long wait.
Kayleigh Price . 2024-08-17
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Not quite sure why this place gets such good reviews - the food is ok but I've had much much better Italian food in lots of places, including other chains. I had bruschetta and spaghetti and tried some of the pizza. It felt very lowest-common denominator food-wise - the tomatoes on the bruschetta were pretty much tasteless for example. The pizzas are also massive - 2000 calories each. I felt it was almost irresponsible selling pizzas that large - that's the amount of calories an average woman needs in a day. They do say on the menu that you can share them, but that requires people sitting next to each other etc. My children (11 and 14) are too big for children's menus these days and wish there had been a way to get them sensible-sized pizzas!
Juliette Culver . 2024-08-12
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Very good, hearty food at a reasonable price. The service is great, staff available and smiling. In addition, the restaurant is large and well maintained.
Liliana Ferraz . 2024-08-11
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Food great, service was bit slow
claire madge . 2024-08-05
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Great service nothing was to much, the cocktails were fabulous.
John Douglas . 2024-08-05
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Arrived at 11.35 to a very empty restaurant. Waitress sat us down and then disappeared....the manager asked us if we had ordered at 11.50, we said no...he kept talking to the waitress who was obviously new and having trouble....we left at 12.....why didn't the manager take the order....terrible management.
Paul Horlick . 2024-08-01
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What we thought would be a quick afternoon lunch turned into around two hours of waiting first to order, then for the food and then for a staff member to actually acknowledge us asking for the bill. The pizza was good but definitely not worth the wait and poor service, no explanation or apologies for the wait etc. If it had actually been busy that would be a bit more understandable, however it was almost empty.
Phoebe . 2024-07-29
MORE AT Google
Quiet and clean location. Food was delicious. Best pizza ever! Friendly staff and good service. Tomorrow we will be again!
Wilte Wienke . 2024-07-22
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The service provided was subpar. The food order was taken after a significant delay, and the dishes were not served simultaneously. Additionally, the staff's conduct was unsatisfactory.
elsa 87 . 2024-07-21
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I used to really like this place but today they gave us a terrible service , had to wait 20 min to just come and get our orders , I was with my 2 other friends they didn't bring all the foods at the same time my friend had to wait nearly 30 min until they bring the food and when they bring the food pasta was uncooked and when we complain about it waiter was so rude the terrible customer service so disappointed
Yas Golestaneh . 2024-07-21
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Lovely Italian in Bristol. Menu was extensive and good choices for vegetarians. The portions were great value for money. Great place for group dining. All round very impressed!! The staff were friendly and service was really good.
Aasita Patel . 2024-07-20
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Completely ignored at the door when I mentioned that I had reserved a table. My reservation had written that it was a birthday celebration. When it came to bringing out birthday cakes, 2 other tables had cakes brought out to them and our table was ignored. Why offer the option that you celebrate birthdays when you ignore some of your requests? Embarrassed me thoroughly because I saw my boyfriend’s face light up when the birthday rounds were done (with the song playing etc), only for us to be ignored. It made me seem like I didn’t bother leaving a request for his birthday. Offers a takeaway box for my pizza, but my waiter threw a slice of a pizza away despite there being enough space in the box. Why? If he was that annoyed at having to pack it up, I even offered to do it myself. Abhorrent service, and had the audacity to charge for service as well!!
Jocelyn Wong . 2024-07-17
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Much smaller pizzas, not enough cheese, long waiting times, not crayons for kids. Went downhill massively.
Claudia Popescu . 2024-07-14
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Went in for dinner today, have been before and its been a great meal but was really disappointed this time. Ordered a lasagna, took 3 bites out of it and the centre was frozen solid. Gave the plate to a waiter who just took it back into the kitchen to be remade without asking anymore about it. I get mistakes happen but in the end nothing was comped off the bill and meat should been temp checked regardless twice before service.
aj . 2024-07-12
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Windows were left open, so was freezing cold due to the wind and rain coming in. No alcohol due to a licence problem, which is pretty pathetic for a restaurant, pretty sure it was due to the waiter looking only 16. Birthday music way to loud and service was terrible. Food was amazing, but this doesn't make up for everything else. Would not come back and waste my hard earned money
Tobias Wilson . 2024-07-09
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The food was lovely, the place is in a great location and was great to be in the sunshine. Me and my family ate outside at the corner so we weren't approached a lot but it was fine to chat a bit longer.
Libby Hudson . 2024-06-29
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My friends ordered mushrooms risotto which was nice. They have the options to make the pizza for half different tastes. I ordered the nduya and artichoke, one was way too spicy as a nduya pizza and the other side was tasteless. I only ate a few bites like 1.5 slices😅 After providing the feedbacks to their staff, I still needed to pay for the service charge and the full price of pizza. They didn’t offer any refunds or discounts. lol don’t come here for pizzas if you have a better option. But it worths a go for the risotto.
Meredith Lin . 2024-06-28
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FOOD TOOK LONGER THAN A FEATURE FILM. Staff forget your existence. Big group of 6, arrived pre-booked 7.30pm on a weekday and it was quiet. Should be 0 stars , NO FOOD ARRIVED, Waited 90 MINUTES (1.5hr) only for another table who arrived 20 MINUTES LATER than us to get their food BEFORE us. We walked out and went to Lona’s instead which served drinks and food in 15 minutes. I personally think deliveries were prioritised over people dining in causing this issue, saw a ton of delivery drivers arriving and leaving. Not sure where the failures are but bad reviews will keep occurring unless a change is made and improve service.
Shaeiky 99 . 2024-06-27
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Ordered a pizza which was nice however my partner ordered lasagne. Came out stone cold in the middle so asked if we could get it heated up and they took 20mins with no apology to bring the lasagne back out, and it was still stone cold. Poor service, staff didn’t look like they wanted to even be there won’t be returning here.
Kaila . 2024-06-23
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Popped in around 5pm on Saturday and was pleasantly surprised on the quality and quantity of food. My only disappointment was that they had run out of green olives so black substitutes were offered which were acceptable. Overall good value for money in pleasant surroundings with great service.
Peter White . 2024-06-18
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Where do I start. If idiots could fly,oh my god this place would be an airport. We waited an HOUR and FORTY minutes for food, when it came, one plate has multiple hairs in it(when I say multiple it was like a barbers floor) and the other was about 2 degrees celsius. When we asked for the bill, they took 20 minutes to bring it and then had the cheek to ask us for 106 euros. Honestly had better experiences at funerals. When my friend asked for the bill the waiter wasnt appreciative of how bad the service had been and proceeded to say “we are trying our best”. Well if thats their best then jesus mary and joseph, I would really hate to see their worst. 2 words. Wont be back.
Sean Roberts . 2024-06-15
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The food was luverly service very good and atmosphere really nice quite laid back we had a luverly night thankyou
Susan williams . 2024-06-12
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Food tasted great until I found hair in my pasta and everything what they could say to this was “oh, sorry about that” they didn’t do anything and I had to pay for it
Sofia Kobzar . 2024-06-12
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Fantastic pizza, hugely accommodating staff- would thoroughly recommend (and the pizzas are huge!)
Alex Hignell . 2024-06-07
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The waiter who served us seemed to be racist. we were the only black people in at the time. we were seated and had coffee and had to wait about 20 mins before anyone arrived to take our food order. The waiter who took our coffee order ignored us, seated 2 or 3 other tables after we arrived and they were all eating before we even ordered! We were just ignored. The waiter was very rude when my fiancé spoke to him and started blaming my fiance saying we were taking too long to decide what we want....what? he didn't even acknowledge us or even ask. Coffee was terrible, my fiancé got cappuccino which looked like it was made by a toddler and my American was spilt everywhere on the saucer. It was my fiancé's birthday as well but this ruined the mood, terrible place wouldn't recommend
hestina michael . 2024-06-06
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Walked into a practically empty restaurant, staff sat outside, chef drinking a beer, to be told we don't really have time for walk ins, (slightly rude as one was in a wheelchair). Used to be great here , never going back.
Susan Chew . 2024-06-04
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Beautiful decor , relaxing, great staff and recommendations
Ais (Panda) . 2024-05-31
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Would not recommend steak salad, tough and tasteless. However dining companion enjoyed their pasta dish. Service is good.
anne murdoch . 2024-05-29
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A group of us had a lovely evening here last night. Food was excellent and our waiter, Simone, was a treasure 😁
Wendy Boyle . 2024-05-22
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I’ve been there multiple times and I can assure you it’s really good. The pasta with fillet strips (orecchiette di manzo al limone) is my favourite dish! The staff is very helpful and organized.
Hannah Costa . 2024-05-22
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Cozy Italian restaurant! Went there for my birthday. The portions were quite huge, and they tasted great! Would recommend!
Kiki Cheung . 2024-05-21
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Stunning food never let down. Huge portions for great value. Always taste fresh and reliably our favourite Italian 🇮🇹
Jensen Lloyd . 2024-05-19
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Sat outside Saturday lunchtime and ordered 2 rounds of drinks then ordered one Margarita pizza - was told they could only serve pizza outside if we ordered as a take away as they were ‘Really busy’ (half full restaurant) we said that’s was no problem we would be happy to have in take away box - then told no we couldn’t order after all as they were too busy -we could only order if we sat inside. Then sat and watched several other tables that had turned up after us being served take away pizza . Makes no sense 🤷♀️🤷♀️
Deb Criddle . 2024-05-18
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Booked a table for Friday 3rd May, got there and it was shut... maybe gone into administration? Call before you go! Edit: walked past the other day and it was packed. Maybe a one off, or maybe they knew we were coming...
Tom M . 2024-05-18
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The good is good, fair price. Tiramisu is the best. Pizza dough is fresh made and can see in “open kitchen” ( not properly open kitchen). Suit for family or even a date. Nice atmosphere in evening anw. If u have dog might be seat on the table outside. Staffs is friendly even eat it or take away
mavis wu . 2024-05-17
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Pizza is nice, and not too expensive
Adam Foster-Fahy . 2024-05-15
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A ‘standard’ L’Osteria, decent pizza and friendly atmosphere.
Alessandro Benni . 2024-05-14
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Didn't get to eat and place smelled like a dirty ball pit! I was sat down by a waitress at a small table with a sofa. There was a strong odour emanating from somewhere, so I asked to be seated elsewhere. Waitress was annoyed and wasn't interested in finding me another table. I found a nicer one by a window near some other patrons. I tried to get the waitress's attention but she consistently ignored me every time. I lost my appetite and left, what a shame! Especially after a friend recommended this restaurant to me.
Semis Peritus . 2024-05-13
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Our third time in this place, favourite with our boys! They love the giant pizzas 🍕 good service and ambience.
Namrata Pandey . 2024-05-05
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I can’t fault the food or the service as it is all incredible, but as a nice little weekend catch up/meal with an old friend we had booked to come for food at this venue for 7pm. We arrive and the whole place is shut up with no body in sight. There was no notice on the door and had no warning whatsoever from the restaurant as we even had to confirm we were still coming. It also says open online when it is very clearly shut.
Bethany Taylor . 2024-05-03
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ubsurd quality of pasta and pizza I'm telling you, don't go here, go to a good Italian place...
현이 . 2024-05-01
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Very slow service, three hours for starters and main. Felt like we were forgotten. Had to tell waiter before food was put on (we think it was forgotten). Food was OK, too big a portion, all tables had lots of food left!
Cameron Smart . 2024-04-28
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Food was great! Let down by the service unfortunately. We waited 25 minute’s after ordering only for the waiter to come back and ask what we had ordered as he hadn’t put the order in. I Asked if our 1 pizza was still coming to which he replied, “it’s only been 10 minute’s” as opposed to apologising. Tall gentlemen with curly hair and Glasses. Completely ignored us from then onwards
Paolo G . 2024-04-21
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The food and the gentleman that served me were lovely when I visited 17th April. However, I was a single party and I arrived just before the dinner rush. The manager or the gentleman that greeted me told me I could sit where I wished, however when I selected a table at the back he advised me I couldn’t sit there due to a booking. By the time I’d finished the party for the booked table had still not arrived. I appreciated I had probably finished faster than he had anticipated but his overall tone and manner was quite abrasive and off putting
Charlotte Francis . 2024-04-19
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A great place so lovely for a great pizza taste 😋
Kingsley Ahanonu . 2024-04-09
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The food was 'okay'. Although it was nice, I didn't feel like the pasta I ordered was restaurant quality and could have been something I could easily have made at home with a stir-in sauce. It wasn't the treat I was hoping for. We were also not particularly happy to be shown to a table situated directly next to the toilets, despite the restaurant being over half empty. Otherwise, the rest of the service was good.
Peter Badger . 2024-04-09
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Lovely food and staff friendly would definitely return.
Eloise Meehan . 2024-03-30
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My husband and I came to this restaurant for the first time. We came to Bristol to celebrate out our one year wedding anniversary. First everything was alright. We got seated and ordered 2 pizzas. We weren’t told that the pizzas were going to be huge. I asked the server if I could talk to the manager who came to our table 1 min later. I explained to him that we didn’t know that the pizzas were huge and that when two people come in to eat at the restaurant and order 2 pizzas they should alert the customers that the pizzas are very big. As I have been working in hospitality for a decade, such as restaurants, bars, cafes etc, I didn’t want to make it a big deal and be a “Karen” but just to let them know that it would be nice to alert the customers because I would if I were working there as I did and do at all the places I worked at. The manager said that we could takeaway the left overs and just reheat it at home and that the restaurant is very famous and that we should’ve known that the pizzas are big. I pointed out that we are staying at a hotel and it doesn’t have a fridge to store the leftovers nor does it have a microwave. In the end the manager was not apologetic whatsoever. And my husband and I decided go give the leftovers to homeless people. After we asked for the bill which another server brought us. We decided not to pay for service charge because the service was very poor. The server asked us the reason why and we told him the same thing we told the manager. We were told that it’s not the best interest of the restaurant to advise customers that the pizza is big because otherwise the customers wouldn’t spend as much. In addition, he also said that they serve 200 people a day and that they don’t remember to alert customers about the pizza size and he also said that when he sees that someone is British (as my husband) he doesn’t say anything but when customers are foreigners he sometimes do. Anyway not good service at all.
Jenifer Oshima . 2024-03-24
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Lovely restaurant and great price for portion size! Food quality seems good but I don't think I ordered the best options on the menu and can imagine the less complicated pizzas are amazing! My partner LOVED the carbonara, but the special we had of the Caesar pizza wasn't our favourite. Would definitely go back but would try something different!
Abigail Mathieson . 2024-03-12
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Good location, decent pizza and a good selection of beer.
Yosif Petrov . 2024-03-11
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Family meal for Mothering Sunday - slightly worried about some of the poor reviews but all was good. Shown to table and drinks order promptly taken and delivered. Food took about 15mins and we impressed by the quality and size of the portions.
astans . 2024-03-11
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Hi service and skill of Katie it was very nice 👌
macovei ionela . 2024-03-10
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Pizza is fantastic. L’Osteria has great Italian food. The wine and cocktails are amazing too. Love this restaurant!!!
JanLTO . 2024-03-08
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We went around 4 pm and our food arrived an hour later. Service was slow at that time. The glasses stank so much we couldn't really drink our water. The food was excellent tho and portion size is huge. They do serve halal chicken as well, just ask for it. Do double check your bill because they overcharged my friend 2 pounds. It's a really big restaurant with tasteful food just need to work on service probably.
sualeha mustafa . 2024-03-08
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Starters was good. Decent quality antipasti meat and breads. But real problem with the actual cooking. Pizzas and pastas was very salty. Predrenched with oil. And cheese. But a bad mix. The tomato paste used was salty then only tiny amount of mozzarella and Buffalo cheese and lots of salty blue cheese and hard cheese. Frankly it gave two out of six of us stomach upsets afterwards. Service was good waiter was helpful but the actual chef clearly just can't cook
yu lung yip . 2024-03-05
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Horrible experience here. First, no one will entertain you for atleast half an hour so please be prepared before you walk-in this restaurant. We waited for almost 25 mins before someone took the order. After placing an order I asked extra toppings(broccoli) in my pasta. To my surprise what I found was only the stalks of the broccoli, not even a single flower of broccoli could be seen. I didn't even complain for that. Later on they charged extra for tha Pasta. (Higher than what was mentioned in the Menu) plus extra for toppings as well. When I complained about it they returned my money and one of the waiters was so rude and was sarcastic for asking back my money. if you are planning to visit this restaurant make sure you check the Bill at the end. They charge you extra and are quite rude about it. Me and my friends are Never going back again. Pathetic service and disgusting people serving there.
loveena rastogi . 2024-03-04
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Would give 0 stars if I could! We went for a meal here yesterday and my food came out 15 minutes after my partner’s food. The service was APPALLING, I don’t know whether the waitress who served us was a supervisor or not as she was wearing a different uniform to the rest of the staff. She was really rude and abrupt from the minute she seated us, all the way through to the end of the meal when we requested compensation for the late meal. She screwed up the receipt in front of us, sighed loudly and walked away. She then sent a colleague with the revised bill who was apologetic. I can’t help but think that this service was because we are a young couple. Avoid this place at all costs!!! We will NOT be returning!
Isabelle Dunlop . 2024-03-02
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Walked in, food was good filling. Lovely atmosphere
Dion C . 2024-03-02
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So pizza was undercooked and staff was rude the pints were awfully poured and to top it off they added a service charge at this place, so paid £8.50 for them to bring the food I paid for to my table so I never left a tip, I think this is just rude and cheeky to add nerley 10 pounds to a bill for no reason at all, I will definitely never go here again place has gone down hill so badly last few years but to start adding service charges as if we were in America is a joke the staff get paid a wage end of the day should be up to customer to leave a tip not be forced to pay a service charge of 10 pounds to bring food that has been paid for and a waiter/waitress has been paid wage for too still add a service charge proper cheeky place and people should think before coming here if it's reasonable to be forced to pay in this way.
S Fff . 2024-03-02
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Would give 0 stars if I could! We went for a meal here yesterday and my food came out 15 minutes after my partner’s food. The service was APPALLING, I don’t know whether the waitress who served us was a supervisor or not as she was wearing a different uniform to the rest of the staff. She was really rude and abrupt from the minute she seated us, all the way through to the end of the meal when we requested compensation for the late meal. She screwed up the receipt in front of us, sighed loudly and walked away. She then sent a colleague with the revised bill who was apologetic. I can’t help but think that this service was because we are a young couple. Avoid this place at all costs!!! We will NOT be returning!
Izzy D . 2024-03-02
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Food good in general as expected there, but perfect service. All staff very attentive, and despite being 11 people, food didn't take to long to be served. Greek waiter went above and beyond to accommodate our request for a special occasion. Than you very much!!
Ochan555 . 2024-03-01
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I ordered from here on deliveroo and not only was I missing an extra that I requested the pizza looked awful and for £22 a complete rip off.
Simon Jackson . 2024-02-29
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Some of the best Italian food. The pizzas and pastas are delicious. The appetizers and desserts are great too. Love the tiramisu.
Allison_TZ . 2024-02-26
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We had pre booked for a visit on a Sunday afternoon with grandchildren. We weren’t shown to our seats and the member of staff just pointed in the general direction of an empty table. We had to clarify (from a distance) that we were sitting at the right one. Nobody came to take the drinks order and my wife had to go and speak to a staff member three times to get this done. No children’s menu was offered and we had to chase up on that. Sri is took an age to come out. Food service was also slow. I had a large veggie pizza which was mainly pizza base and crust. Very few of the advertised toppings were present and it was very underwhelming, not particularly tasty or memorable. We then waited ages for the bill and ended up going to the till ourselves. Should have just walked. I feel that the whole experience was very poor and won’t be going back and wouldn’t recommend it to anyone. Staff were immature messing around with each other, chewing on presumably their half eaten free lunches and also inappropriately dancing with the chef in the visible kitchen. Not very professional at all and no signs of any supervision who may have kept them in line and got them to do their job. They also had a cheek to ask for a service charge which was declined.
RAC66 . 2024-02-12
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I have been to l'osteria the 10th of february AT 17:30. WE wanted to eat at the restaurant but the waiter told us we keep the table for the people who have booked. The restaurant was empty at this time and the waiter was very rude. Of course "all" the table of the restaurant were booked.... I will not come back.
Stevie Thach . 2024-02-11
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Good pizza and spaghetti selection on the menu
Janith Sooriyathilaka . 2024-02-06
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The chicken on the BBQ chicken pizza as a half and half was very chewy. The other half which was the Italian sausage ham only one slice with sausage on it. Unfortunately the service was not friendly, very very slow, our waiter was asked past so many times without looking at us to get the bill. Then they charge a service charge. My last visit unfortunately.
Jason G . 2024-02-04
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Food was really good, we enjoyed it all. Fresh and massive pizzas! Service was a little slow but very friendly.
Eddie Cant . 2024-02-01
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We’ve eaten here before & we had a lukewarm welcome that time. Decided to go again due to one of our party (3 of us) being Vegan and we saw on the Website some fantastic Vegan options for the restaurants Veganuary. Plus all others enjoyed the food previously. Walked in and didn’t even get looked at by the member of staff stood next to us. We waited until they were ready. Asked for a table of 3 and were shown to a table without so much as a welcome or discussing food options. We sat and waited….The vegan eventually went up and asked about their options, which they were told weren’t available to them as per the online menu but were told things could be adapted. Totally fine, not the end of the world. And then we waited…and waited… Unfortunately where we were seated was in a busy path where servers brushed past me constantly with hot food. In fairness I had actually moved the table back an inch but only because the couple next to us uncomfortably moved their seats when we sat down because we were very close together. We still waited… Partner eventually caught the eye of the server and asked them to come over, they acknowledged us, then proceeded to go to do another job, joke with colleagues and disappear into another section of the restaurant. Our original server took orders from 2 other tables, who came in after us. At this point we just got up and left. Shame as the food we had previously was lovely. No issue with that. Hopefully just a bad day but not great for us. Ce la vie! Went to Cote next door and the food and service was fantastic.
Jamie M . 2024-01-28
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Best pizzas in Bristol. Nice modern restaurant with an open kitchen
PJ C . 2024-01-28
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Spacious place, very clean and modern. The pizzas were delicious. I would like to highlight Gaetano's exquisite treatment. Thank you so much!!
Nacho MM . 2024-01-27
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Great pizzas, which are huge and good value for money. Good decor and nice staff.
M Thomas . 2024-01-21
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First of all, massive portions! Great tasting pizzas and pasta, nice idea to have the option of going half and half for any of the pizza options! Would definitely go back!
Aaron Williams . 2024-01-13
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Really nice pizza selection, great pasta dishes and good selection of desserts. All the drinks what I have tried so far have been great - beer, wine, cocktails. I have been to this place now couple times with friends, with work colleagues, with family and every time it’s just been superb. The service is sufficient, I have never had any issues with wrong order. It sometimes can get quit busy but it defiantly is worth waiting. The pizzas have different sizes, some of the pizzas are huge so it can be challenging, but then there is always option to take it home. Staff is really friendly and nice to talk to and they have really good knowledge about our of the menu. It’s been always pleasure to come here and relax with delicious food and drinks.
Indra dos Santos Martinez . 2024-01-09
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The spaghetti carbonara was simply divine. The prawn zucchini noodles offered a balanced vegetable nutrients we need following the cream carbonara. The meal was completed with mini dessert with the taste of tiramisu and panna cotta.
Joanne Neai . 2024-01-06
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Great food and atmosphere overall, but one downside is that the waiting time is quite long.Great value for brilliant food!
Propader . 2023-12-20
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Staff very friendly, disappointed by restricted menu
Jane Hunt . 2023-12-18
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Went tonight, staff is very friendly, supportive, and hard working (she has short curly hair and approx 150cm height). I didn't order the pizza cuz it's HUGE but looks tasty!!! They are giving generous portions of food (near/slightly above average).
金貝瑞 . 2023-12-17
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Fab, nice place, great staff and delicious pizza - what's not to love?
Kathy K . 2023-12-12
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I received the pasta! The pasta was chewy, the sauce was delicious, you could sprinkle cheese on it freely, there was so much that one person couldn't finish it all, and the price was only 8.9 pounds! I think this is one of the best value for money restaurants in the UK. It was really delicious!
かみさわ . 2023-12-10
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Great food, waiters were nervous and atmosphere was quite loud, otherwise great night
James Ferguson (JF47) . 2023-12-09
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huge pizzas for good value for money !!
Isobel Butler . 2023-12-08
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The pasta was delicious 🤤 il be going back 🔙
Mihai Valentin (Valentin) . 2023-12-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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This was the worst restaurant experience I’ve ever had, and I won’t be returning. It was a friend’s birthday dinner, and since I can’t eat meat because it’s not halal, I asked the waiter, Alina, for a suggestion. She gave me a rude, judgmental look, which really surprised me. I was also seated in a cramped spot where my bag was on the side of my chair, and she kept bumping into it. I’m extremely disappointed. Alina, if you see this, just be kind. There’s no need for negativity; you could’ve simply said you weren’t sure and found someone else to help. The food was disappointing, too. The pasta wasn’t cooked properly, and honestly, I felt like I wasted my money. Definitely not ever coming back and I hope Alina doesn’t ever treat someone like that again.
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Speedy service, good pizza,reasonably priced. Dropped a star mostly due to lack of any more than ‘average’ level of interest from staff. Service charge will be taken unless you state otherwise. Pleasant surroundings although fairly basic. Tables for 2 people are very small so pretty tight to get plates, bottles and drinks to all fit on. It was fairly quiet when we arrived but almost full by the time we left at 7 p.m. so it is clearly popular. Several very large orders going out ( 10+ pizza boxes) so I assume also popular with parties, work functions etc. On the whole, food was good, nice fresh pizza and platter. I would recommend it to friends .
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