Delivery
Pickup
Outdoor
The best restaurants in Grove Swale South East
13 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

3 Opinions in 1 websites
Ordered pizza tonight, and was wondering where my pizza was after 40minutes. I thought they must be busy. They called to ask me where I was! I’d ordered collection rather than delivery, my mistake completely. The kind gentleman on the phone confirmed my address and delivered my pizza. Top pizza, top service. Thank you so much.

885 Opinions in 1 websites
Have used Marino's for years now but sadly, it seems to be going downhill rapid! Ordered 2 med cod and 1 large chips. Both the cod and the chips were not only overcooked and dried out but also the chips! The cod seemed like it wasn't fresh and they were trying to use it up as both portions of cod seemed to be two small pieces put together to make one medium cod! We had a couple of bites and the rest went in the bin! Chips were no better. Cold and dried out! Very disappointing. Marino's must do better!!

6359 Opinions in 3 websites
terrible service... waited for the order for 43 minutes, and when I went to ask where my order was, no one could answer, finally they gave it to me and what happened? the fries were burnt and cold, the double cheeseburgers were cold and not tasty at all, I don't understand, does no one monitor the quality here? I'm just in shock, this is horror cubed! There are no words to describe my emotions, just an offensive place! They refused to replace the fries, I had to order another one and pay for it because the manager said that we do not change them and you need to pay for a new one! just a circus

131 Opinions in 1 websites
I can honestly say this was the worst experience I have ever had in terms of food and customer service. I attended on a Thursday evening in December with work colleagues for our Christmas party. We paid £40 a head so although I recognise the food limitations of large parties, I expected a certain standard for this price. Firstly the food. Starters were luke warm. You could stand a spoon up in my oily soup. Turkey was full of gristle. Cheesecake was a strange texture and inedible. Worse than that though, a vegetarian in our group was told then had run out of her pre ordered option. As an alternative she was given a plate of potatoes and carrots. They had no vegetarian gravy. Someone else in the group was a vegan and despite asking for options in advance, was not given a reply. What she was given on the night was really poor. We faked to speak to the manager. He declined initially. Eventually he agreed to talk to us but wouldn’t come to the table to see the problem. He names his event manager and blamed it on her. She wasn’t there to defend herself. He then blamed an agency chef. When my colleague said the experience did not make us want to stay and spend even more money to which he replied ‘bye then. You lot just want free drinks’. So rude. We stayed as there was nowhere else nearby to go. About 20 minutes from the end the waiting staff appeared with a few bottles of cheap wine. The waiting staff I have to say were polite and apologetic. I felt really sorry for them as their manager did nothing to support them. I will never set foot in that place again. It was so poor I was almost speechless. Worst food and customer service I have e we had. It was like fawlty towers.