Delivery
Pickup
Outdoor
The best restaurants in Grove Swale South East
13 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

3 Opinions in 1 websites
Ordered pizza tonight, and was wondering where my pizza was after 40minutes. I thought they must be busy. They called to ask me where I was! Iâd ordered collection rather than delivery, my mistake completely. The kind gentleman on the phone confirmed my address and delivered my pizza. Top pizza, top service. Thank you so much.

6351 Opinions in 3 websites
terrible service... waited for the order for 43 minutes, and when I went to ask where my order was, no one could answer, finally they gave it to me and what happened? the fries were burnt and cold, the double cheeseburgers were cold and not tasty at all, I don't understand, does no one monitor the quality here? I'm just in shock, this is horror cubed! There are no words to describe my emotions, just an offensive place! They refused to replace the fries, I had to order another one and pay for it because the manager said that we do not change them and you need to pay for a new one! just a circus

2886 Opinions in 2 websites
Been there a few times over the past couple of months at lunchtime and in the evenings. When ordering the gammon it's a good meal. When ordering steaks it's been hit and miss. Previously ordered a medium to well steak, it came out almost rare. Last night I ordered medium to well, it came out very well done and bone dry. Cheesy chips were not hot and yep, grated cheddar sprinkled over the top won't melt if the food under it is under temp. Peas cold, mushrooms tiny, shrivelled and barely warm. Plate was red hot so that had been sat on a hot maison place for too long. Deserts were great once the 20 minute wait for the dinner plates were eventually taken away. Why do I keep going back? Only because we have a 20% off voucher to use each time. Chef either needs help, training or advise and guidance. In the past I was a qualified chef and a restaurant manager so I don't feel bad writing any of this. Some of the staff delivering food and drinks need a tidy up as well. Look like they just got up from the couch including the one who appears to be in charge.

131 Opinions in 1 websites
I can honestly say this was the worst experience I have ever had in terms of food and customer service. I attended on a Thursday evening in December with work colleagues for our Christmas party. We paid ÂŁ40 a head so although I recognise the food limitations of large parties, I expected a certain standard for this price. Firstly the food. Starters were luke warm. You could stand a spoon up in my oily soup. Turkey was full of gristle. Cheesecake was a strange texture and inedible. Worse than that though, a vegetarian in our group was told then had run out of her pre ordered option. As an alternative she was given a plate of potatoes and carrots. They had no vegetarian gravy. Someone else in the group was a vegan and despite asking for options in advance, was not given a reply. What she was given on the night was really poor. We faked to speak to the manager. He declined initially. Eventually he agreed to talk to us but wouldnât come to the table to see the problem. He names his event manager and blamed it on her. She wasnât there to defend herself. He then blamed an agency chef. When my colleague said the experience did not make us want to stay and spend even more money to which he replied âbye then. You lot just want free drinksâ. So rude. We stayed as there was nowhere else nearby to go. About 20 minutes from the end the waiting staff appeared with a few bottles of cheap wine. The waiting staff I have to say were polite and apologetic. I felt really sorry for them as their manager did nothing to support them. I will never set foot in that place again. It was so poor I was almost speechless. Worst food and customer service I have e we had. It was like fawlty towers.

778 Opinions in 1 websites
Had a lovely time out for lunch with family and friends food was excellent and service was very good shout out to Kelly who took the time out of her day to make sure that we were happy with our visit and everything was what we needed will definitely return.