McDonald's in Swale

Stop forgetting to give me the curry sauce I paid for. It’s ruining my dining experience.

Dreadful if I could give 0 stars I would

They forgot my pineapple sticks

It never came I actually forgot about this order what can I do

Always goes above and beyond to be helpful and deliver good food. Staff are great here too very kind

The most expensive McDonald's in the whole country

There was bo chicken nuggest, i ordered chicken nuggets

Food was cold, the coke was flat ans tasted awful! Eye lash found in the double cheese burger!

Can’t even remember to deliver sauces and food was cold and chips soggy again

Food came cold and took over an hour and kept changing tone it was meant to arrive

Two orders recently were real bad a pink chicken grilled wrap and today a big tasty that is anything but tasty is cold and robbed me of 80p for sauce. Rang the resturante got told to come In (I have mobility issues I can't get there before closing) so basically being robbed of 15 squddies 👌

The triple cheese burgers were the new spicy burgers

Asked for it plain they left everything in.

I can’t remember the last time I received a McDonald’s that 1: wasn’t late 2: didn’t mess anything up and 3: that I didn’t have re-heat in the microwave. This one was cold and missing any cheese slice what so ever.

Food was cold. . Had to put it all in the microwave. Starting to see a pattern here

Late delivery. Only 1 slice of cheese when there’s supposed to be 2. Again…. It was cold

Ordered double Big Mac. Which is supposed to come with 2 cheese. But for some reason they only kept putting one. So I even left a note reminding them to add the cheese. And this time they didn’t put any in at all. Now if that one wasn’t done purposefully I don’t know what was. And stone cold.

Freezing cold and is the 3rd time I’ve paid for a double and received a single.

Ordered no mayo in the chicken mayo. But it looks like they just ignored that and slavered the thing in mayo. Also it was cold but I’m just used to that by now.

Was saying that my food had been delivered but nothing had arrived, no way to contact anybody. Could only apply for food refund and not delivery charge even though it hadn’t arrived. Fuming and will not be using just eat again!

wrong order , I'm ordering Large Cheesy McCrispy® Meal I got different burgers. All that was cold and not tested :/// and time all changes on my order

ordered sweet curry sauce and paid for it...not in with delivery. everything else was fine

I was refunded for the cold late items so it’s restored my faith

Every single time i order its gets messed up. How is it possible. Missing items, wrong ingredients!! Come on sort it out!!!!

I visited McDonald's the day before, and I was very impressed when I went to the restaurant; the restaurant is beautiful and clean, and the products are neatly displayed in the restaurant. The staff are very friendly, and I like that they pay attention to detail, and I am very happy with the service I received when I visited the restaurant. The restaurant had a good atmosphere. I would recommend people to have a large McSpicy Chicken meal with large Fries and a large Strawberry Milkshake. I enjoyed my meal and the food was hot, and the milkshake tastes delicious.

Very pleasant. Helpful staff. Food great.

Not for the first time, there were items missing. Ordered 3 large chips which were not there! This happens too often, it’s not rocket science!

Typical McDonald's, but these premises are small, not very clean

Mcdonalds has seriously gone down hill!

Why deliver 20 nuggets with no dips. There was 3 items and the dips. You couldn’t even get that correct

Don’t get my curry sauce!! Very annoyed and no straws for our drinks!! Come on, it’s not hard to get orders right is it??

Bobbing always gets the order wrong. Either the ingredients are wrong that has been ordered or there are items missing. The order is almost never right!

Very long wait and turned up very cold no one ate it and ended up in the bin!! Waste of money

Stone cold food and items missing.

Order did not arrive and no phone call made to me to ask where I live

waited over 90 minutes for delivery and on arrival food was stone cold

Two days ago I ordered black Americano and arrived at work to find it was white, today I ordered porridge and a black Americano to find no spoon with the porridge. Attention to detail.

Much quicker than the Sittingbourne one. I used the drive thru and the staff were friendly, quick and polite. I'll use this one from now on x

Delivery driver was lovely and friendly, its frustrating whenever you order sauce pots you never get them!!! My burger was over loaded with chutney (mc crispy) i had to scrape it out it was ridiculous

When I visited this site I was in and out within 5 minutes with a correct order and hot food. No complaints.

Waiting 15 minutes so far for just a cheese burger only because you don't want pickles on it. What a joke of a service !!!!

This place never seems to improve.

Good service food was nice and hot

Cold Quarterpounders, missing nuggets, yet again!!

Received the wrong food and just eat won’t refund my money

Pretty standard mcdonalds experience. Plus 1 point for being open 24hrs

Missed part of an order, reordered again!

The food was cold for again and the chips wes re heated

wrong drinks deliverd not even my order number. driver rude only wanted delivery code even with me saying it was wrong. and bobbing McDonald’s not even picking up the phone.

Very very poor. You asked if you NEED dips with your 20 nugget (who eats nuggets dry?) share box! Then when you check tha bag... No dips! When you ask for the dips you ordered, you get an eye roll and two dips! Enough dip for half, enough attitude for double! 😂😂😂 All joke's aside, go in if you want what you ordered. It's a lottery at the drive through 😢

Standard Mcds. Signals a nightmare in the area so the app can be a pain

All way cold food not mcD of old when you got hot food and quick and new way of ordering is very confusing I hate the mcD nowadays

I didn't receive the two barbecue dips I paid for

Order was wrong but doesn’t matter since just eat don’t care

Sam he was amazing tonight such great service really appreciated he's service on point with my order

Didn’t receive our free mayo burger

Friendly atmosphere, quick n economy for crunch time. Hot & yummy burgers. Swap the meal sometimes or make kids joyful. Ice-cream Oreo, Skittles, McFlury are delicious and bargain🍦🍨 Staffs are enthusiastic & welcoming🦋

really enjoyed our meal, thank you!

Having to give a code after receiving your order is a new thing??? I have dogs, I shut them in the living room to answer the door to the courier, only to then have to try and get back into the room to get my phone, trying desperately not to let any of the dogs escape! Really annoying, inconvenient addition to your service!

Took nearly an hour and delivery time just kept going up while the tracker sat still for 14 minutes

As usual items missing from our order. Do they not have the ability to read and check orders before sending them out for delivery

I only stopped off for a drink on the way home. I didn't eat anything so I can comment on the food. I haven't eaten in McDonald's for years (apart from the odd McFlurrie)

All good. But the burgers never looks like the picture

My order did not turn up at all, this has happened multiple times and it’s beyond a joke.

delivery person was vert rude, demanding a code which is the only time I've been asked for such since I've used this sevice

Not the first time my order has been wrong,

order was incorrect, missing latte and milkshake

Food turned gave me some one else’s drinks

They were more interested to serve food delivery guys, rather than customers in a shop.

Missing some items from my order, and this is not the first time it’s happened from this McDonald’s!!

Food is stone cold and was given the wrong order!

The driver tipped over all four drinks in his car. And no one wants to accept the blame which leaves us yet agai. Out of pocket. This is not the first time

Missing chips and a burger and the food was cold

Ordered 2 burger meals with drinks but only the chips and drinks arrives. The only option then is to raise a claim for the missing food which I've already paid for.

food came on time and it was still warm.

Driver didn’t deliver my order. Didn’t ask for pin number

Missing burger and no sauce once again

Very polite and cheerful staff, when visited we were greet by hospitable staff. Food was exactly as we ordered with a very prompt delivery. Staff 'crew' member Alice was exceptionally helpful and a credit to the organisation.

Sad that I didn’t get any crispy onions in my Philly cheese stack 🥹

Food was cold and one of the items was wrong

This is a good stop off on the way home. It's close to the M2 so good for a quick meeting place. Always good, quick and friendly service.

When the driver delivered. The food was stone cold. The actual condition of the food was shocking. It looked dried up and like it had been left out for hours. I won’t be ordering here again.

So much better than the awful Aylesford

Great service food hot and all items there too

Consistent. Always is with mcdonalds

Little cold but it was fine still enjoyed it

I would like a refund. My food was late and is stone cold. I don't live that far and half of my food is missing???

Absolutely disgusting! Delivery kept being pushed back, after an hour I rang the store, who reassured me that everything would be fresh and hot when it goes out. 5 mins later it's at the door even tho it's a 10 min drive.. And hadn't left the store apparently. It was all cold my shake had melted. £30 wasted. No compensation from anyone.. Won't be wasting my time again.

Everything was great apart from chips inedible there still hard and pale awful

Two sets of fries missing. Almost every time we order they forget something or get it wrong. Last time they failed to take the mustard out of one the burgers as requested. My son has a mustard allergy - fortunately we check everything before he eats

Delivery was stone cold what a joke other companies can get it right what’s your problem

Over half hour late and missed an item

Great service with helpful and friendly staff.

Gone extremely downhill. I have never had a problem from here up until my last 3 visits. Missing items, no napkins , no sauces , flat coke constantly. I never had an issue with the drinks at any McDonald’s but this one the coke is so flat and warm?! They also don’t prioritise the click and serve I’m waiting 20 minutes for my food when it’s not even busy. They need to turn off the delivery apps if they can’t handle it. Never coming back here again

A very comfy visit with freshly cooked McMuffins. It looked like everything had been deep cleaned other than the pickled gherkins that were dried on the walls.

Chips weren’t very nice today like they been sat on the side and over reheated

Good quality and value. Delivery friendly and efficient.

Delivery driver registered the food as delivered but I never received it

really quick and polite delivery driver

straws sauces and napkins all shoved into the Mcflurrys now my autistic children won't eat them