Based on 3.080 opinions finded in 2 websites
Based on 3.080 opinions finded in 2 websites
Opinions
Excellent food, service, ambiance and good range of drinks, can’t wait to return
Jamie Lyons . 2025-03-22
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The food was brilliant , and the staff were very friendly
Michael Jones . 2025-03-22
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Lovely food, well organised and calm environment.
Leah Trent . 2025-03-22
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Very friendly staff, food came out really quickly and was really nice. Sam our server was really lovely:)
Julia Miles . 2025-03-19
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The meals took a long time to come out and when they did they were cold. There were 7 of us and 4 of us had the roast. One meal was served after all of the others had had theirs for around 10 to 15 minutes. We should have complained at the time we realise now. Also one person had the roast beef and it was over dine and very fatty like the end of a joint. Very disappointing.
Debbie Barnard . 2025-03-18
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Fab service, server faith was very helpful, polite and provided brilliant customer service. First class service.
Frances Kelly . 2025-03-17
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Lovely meal had the triple roast Staff were friendly
lisa inge . 2025-03-16
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I'm not the kind of person who usually leaves reviews, let alone negative ones, but I felt compelled to on this occasion. On coming to this page I find that the last review is complaining about the exact same thing! Just to second the previous reviewer's comment re. the roasted lamb rump & mini pie duo. Four measly lumps of overcooked lamb, a mini pie with little filling & a rock hard lid, a scattering of small roast potatoes and some veg. It really wasn't good, and for £20 I expected much better.
Steve S . 2025-03-16
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A lovely pub locally to us, excellent service and brilliant food, in particular excellent vegetarian options. Lorraine our server is always friendly and is there to answer our questions - a very friendly face when we come here.
Katie Norrell . 2025-03-16
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There was a party of 7 we went for my grandads 90th , we had a warm welcome. And was seated , it took about 15mins before they came to take our drinks order then shortly after took our food order , we ordered a mix or Sunday roast, steak and fish and chips . All the meals came out together apart from the fish and chips which came out 5 minutes after, the roast was cold and not enjoyable the fish was hot, you couldn't get anyone's attention so just ate the food. After we had finished the waitress came o er and asked if we wanted dessert, I mentioned that our food ( roasts) came out cold her reply was i will tell the chef. Not a sorry or nothing. We decided not to order dessert and asked for the bill. The waitress came back and just dropped it on the table and walked away. 5 minutes later she returned for payment, we paid and started to walk out and she just watched ! No goodbye or thank you poor service . Absolutely gutted as we was recommend Gunpower Mill and had travelled from Bexley which is not a 5 minute drive. Would not recommend this place and will not be returning.
Sarah English . 2025-03-16
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I booked a table for my mums birthday so the whole family could celebrate , the food was perfect and there was a lovely cosy atmosphere . Amy served us all and she was amazing ! She went above and beyond and made the day so special, nothing was too much trouble , if I could give 5 stars for dedication she would get 10 ! Thank u amy for a wonderful afternoon x
Margie Mclaren . 2025-03-15
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Gorgeous food and amazing service from Faith 🥰 thank you! xx
Emma Darrall . 2025-03-14
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Brilliant place to eat and drink staff were great
Linda Vine . 2025-03-13
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Very good food. Good value and nice atmosphere and staff Colin was great
lyndon whitehouse . 2025-03-13
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The service was very slow with a waitress that looked like she didn’t want to be there. We ordered our drinks and they took 30 mins to get to us, the main meals also took nearly an hour to come and it wasn’t overly busy in there. 1 meal was missing most of the items from it and the portion sizes on all were shocking. We had to find our own dessert menu and then had to wait at the bar for 5 minutes to chase them up. We went to the bar to pay the bill and there was not 1 member of staff in sight despite there being a restaurant of people. I saw 2 ladies appear at the bar and then hide in a doorway to have a conversation. I went over and asked if I could pay the bill to which 1 of them put her hand up to me and said wait. I advised them I wanted to pay the bill as I had other commitments to get to and had already been there over 2 hours. Overall experience was shocking with very rude staff which is a shame because I haven’t ever had an experience like this at the gunpowder before!
Jess B . 2025-03-10
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It was OK. Service very slow this time around. Lamp rump with mini pie was very disappointing for £21. A few lumps of lamb tasted ok but was just chucked on a plate with a few scraps of potato. Veg was stone cold. I know you don't come to this kind of establishment for grade A dining, but it could have been better
Rick Winson . 2025-03-10
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The food was truly scrumptious and well presented.
Pat Subs Ellis . 2025-03-10
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Never been here before until yesterday (9th march) 4 of us had lunch and to be honest it was realy good. Prices not bad, food realy good, service brilliant. Meals came out fast. I won't lie these places are not my favourite but it it exceeded expectations. Realy clean all through. We eat out a fair bit at quite expensive restaurants so when my wife said we were going here I wasn't that happy.... How wrong I was so well done. Oh and bar staff were brilliant as well....definitely be back.. Kind regards Mark
Mark Carlow . 2025-03-10
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We haven't been to this pub restaurant for a very long time as it had a not so good reputation. Well how things have changed. The food was lovely good quality, and value for money. The service was great and efficient and the restaurant was lovely. Big shout out to our waitress Faith she was so lovely, efficient and professional, she was also very funny. She is a credit to your Team. We will definitely visit again very soon.
Julie Lawrence . 2025-03-09
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Good food as always, with a friendly, good-humoured and efficient service from Emma
Sam Smith . 2025-03-09
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Stood at the the reception area and waited to be seated, two members of staff saw us but just carried on chatting and laughing, after 5 mins we got a table, ordered our drinks then 10mins wait to order our food, 20 wait for food to arrive, food was okay but not great,empty plates sat in front of us for a further 20mins after we had finished , I eventually gave in and went to the bar to get more drinks, and asked for a desert menu, this was given to me by the waitress, we waited a further 20mins and nobody ever came to ask what deserts we would like, I'd had enough by now, I stood at the bar waiting to pay our bill, again I was ignored by the two older members of staff behind the bar who were only chatting,I ask again if I could pay, eventually I paid and we bought an ice cream on the way home for desert, I paid just under £50 for two of us to just have a main course, 3 alcoholic drinks and a diet coke, and get ignored for nearly two hours. There was a young waitress absolutely rushed off her feet seving not just all the inside tables but outside tabkes aswell, while the two older members of staff stood around chatting, if they were my staff they wouldn't be for long, felt so sorry for the young lady struggling to keep up, Someone needs to check who was on the lunchtime shift today as these two are doing you no favours.
Sean Harrad . 2025-03-08
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Good food at a reasonable price, menu has changed. Has some new and different choices!
Jacqui Nelson . 2025-03-06
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Saw change in menu, lamb rump, my favourite. I got severd 4 nuggets of lamb which were fatty and gristle. I have always championed this restaurant but this is honestly the worst meal I have ever been served. You should be ashamed at serving such inedible dishes, I didn’t complain at time as with family. Shamefull
Wander40810903866 . 2025-03-05
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I don't like leaving reviews for places I haven't actually eaten at but quite a few months ago we tried to eat here but even though there were loads of apparently free tables we were told they were short staffed and turned away. Today we decided to try again but again we were told not possible as they were short staffed! Well either you're not paying staff enough or they just don't like working here. We were informed you have to book which for this style of restaurant is ridiculous. Returned to another well known chain who accommodated us happily and was far busier.
Pam Young . 2025-03-04
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Had a very enjoyable meal, and thoroughly enjoying the food. Great service
Karen Brown . 2025-03-03
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Potatoes were cold, when they came back reheated, the rest of the food was cold. Steak sauce came 20 minutes after the steak and the chips were undercooked. Lamb was miniscule and tough. After we said about the potatoes we kind of gave up
Mrs G . 2025-03-01
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Great staff and flavoursome food. Starters could be just a bit bigger in the portions though but overall Lovely experience Thank you
Karen B . 2025-03-01
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The food prerentation was poor, looked like my steak had been tossed onto the plate from across the kitchen. The condiments box was poorly stocked, obviously nobody had checked them recently before the restaurant opened. The 'ordering from the table' App. was not functioning. (staff aware) I used the Gents toilet and found the undersides of the 'sit down' seats in both closets were badly discoloured and had flects of shit on them! Obviousl not thoroughly cleaned properly cleaned for some time! They need renewing.
Jimmy Tustin . 2025-02-28
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Amazing waitress named faith and nice food the atmosphere from the waitress was very nice very polite made us feel very welcome would highly recommend her to anyone so polite
Lynn-Marie Harris . 2025-02-28
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Booked table for 6:15, sat waiting for 30 minutes, drinks order wasn’t even taken, nobody acknowledged we were there so her had to leave
Rhys Lawrence . 2025-02-28
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Food very nice just took over 30 minutes to arrive and excuse given it was because my lamb was well done ! Poor excuse
Michelle Prior . 2025-02-27
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Very welcoming staff with lovely waitress Didn’t feel at all rushed as with some restaurants Food was very good
Sandra Mumford . 2025-02-27
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A really enjoyable evening, well looked after by the staff, I had the chicken and chorizo flatbread and after some deliberation went with the cheesecake over the salted caramel sundae. Would definitely come back if I find myself in the area again.
Richard Seedhouse . 2025-02-25
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The food was of good quality, plentiful and fresh. I booked online and requested a table away from large parties. We were placed next to a table of 7 or 8 who were very noisy one woman continuously giving out an ear splitting laugh. Our table had not been cleaned properly. We left after our main meal because of the noise . I gave 4 stars because the quality of starters and main meal. I cannot review the pudding or coffee because we were driven out.
Gordon Blurr . 2025-02-24
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My wife is disabled and wheelchair dependent, so at the time of booking I mentioned this, and sure enough, the table was laid out making a special place for her which I appreciate very much.
David Marsh . 2025-02-24
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April and her dad, although short staffed, provided excellent service for my birthday meal with my family.
Nicholas Gore . 2025-02-24
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Me and family went to this location on the 22/02/2025 for the first time for a meal and overall we had a decent experience. The services was nothing more than excellent, we was served by an amazing woman called Emma and she nothing short of attentive, kind and always had a smile on her face with enthusiasm to match despite the fact she had customers coming out of her ears. The only thing that left us disappointed was that there was no sides to come out with the steak and chips as well as there was a lack of vegetarian options. Other than that my family had a great night and would be back.
Chelsey Jukes . 2025-02-23
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Have eaten here several times as it's an ideal meeting location for a gathering of three of us. There are frequently unavailable items on the menu and the service is hit or miss. A shame but next time we meet, we're looking elsewhere.
Rowena Evans . 2025-02-18
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My friends and I had lunch there and had the menu offer. It was really good value for money and the gammon was cooked to perfection. Our waitress Faith was very efficient and polite but was run off her feet. My one criticism is that you don't employ enough staff. Your organisation needs to take holidays into planning as otherwise you will lose the excellent staff who are having to cope.
Denise Oliver . 2025-02-18
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I met with some family for a birthday celebration and we all had such a wonderful time. The venue was perfect. The food was amazing, especially the caramel tart-best pudding I have had in a long time! Our waitress Emma was very accommodating. Will 100% be planning a return visit
Karen Costello . 2025-02-16
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Fantastic service thanks to Emma!
kieren heathfield . 2025-02-16
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A lovely Sunday service - great dinner, as a veggie they had a great tasty option. Our server Emma, was very kind and accommodating to us (with allergies). An incredibly comfortable and enjoyable experience all round, thank you, we will be returning
Bethany Fulcher . 2025-02-16
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Had a lovely time and food here today Our waitress Emma was fantastic! Not only did she help with some recommendations but she made our whole visit enjoyable The curry was lovely ! Thanks emma and the team we will be back.
amy gregory . 2025-02-15
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Our waitress was Emma she was very sweet and attentive
Leah Short . 2025-02-15
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Absolutely amazing food and respectable prices. Lovely service. Will be coming again!
Cal Lee . 2025-02-14
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Excellent bar service from Emma last night, such a warm & welcoming personality. We'll be back.
Nick S . 2025-02-13
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Friendly staff and lovely food, New menu giving lots of new things to try
Alex Russell . 2025-02-12
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Food was very expensive for what it was just very basic pub food, service was fine but nothing special, used to like this pub but the prices are just too high now for the the type of food they are serving won’t be going back.
Bradley Couchman . 2025-02-09
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NEW MENU ! Absolutely gorgeous. Well all really enjoyed our meal -family of 4 3 ordered from new food that was added and it was so good, cooked to perfection. All plates clean, now that’s a brilliant sign, will definitely recommend and go again without hesitation. Staff were very attentive and friendly, nice atmosphere perfect. 10/10 well done
Michelle Gentry . 2025-02-08
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The environment, service, food and value for money were excellent
David Lane . 2025-02-07
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Our food (three roast dinners) was cold on arrival. We had to send it back and the member of staff was very apologetic, but was not what we expected. It was an expensive meal for what we experienced. £74.14 for three roasts, one Guinness and two glasses of white wine. The poor staff looked rushed off their feet and the lady behind the bar was not friendly (I guess overworked and tired). Very disappointed and would not return or recommend.
Lisa McKean . 2025-02-03
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we arrived to be told roast dinners were sold out. waitress said she'll be back to take our drinks order to the tell us a list of other items not available on the menu. disappointed we then made the decision to leave. wouldn't recommend and probably will not return table was booked so restaurant had details so could've have called to tell us. most of the menu was unavailable. it was too late for us to make alternative arrangements as other places were by then all busy & booked
Jessica Sands . 2025-02-03
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Foods ok, wasn’t overly impressed with the sea base & little sauce, not much on the plate for the price.The time before that we went for Sunday lunch, had to clean a table in the bar area, which another couple laughed about saying they did the same too.. I ordered beef after a long wait got brought pork !! which i would not have ordered, as do not like pork. The girl was insisting I had, then got told it will be a long wait to get the beef as they are so busy .. which was not good as my husband had his food, she then arrives maybe 10 mins later with the most fattiest beef hidden by the massive Yorkshire pudding. I really should have said at the time but as she did not believe I had NOT asked for the beef when we ordered, which was very disappointing and put a big damper on the lunch. Our plates did not get taken away, maybe as on this occasion they were short staffed sadly which I do get but rudeness is not except able when a customer is saying in a calm way. Think it’s just popping in for a drink in the future..
Denise King . 2025-01-28
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I booked for a party of 19 of us for my birthday with 2 weeks notice. We arrived after all of us travelling from sheerness to be told there was basically no food. To say I’m disgusted is an understatement. How can you take a booking of this size and not have anything for us to order. No apologies were given nothing. All I can say is thank god for the jenny wren for saving my birthday celebration
Paula Garrett . 2025-01-27
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First can I say that the food and the service we received at the Gunpowder Mill Faversham on Sunday 26/1/25 was excellent. Disappointingly though, on arrival we were informed that many items on the menu would not be available. Although they did try to ring beforehand, we were already on our way driving so the call couldn't be answered. We would like to visit again and sincerely hope that the food delivery arrangements and coffee machine functionality will be fully operational.
L Webb . 2025-01-27
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Family Sunday meal. Table of 12. As we were seated, we were informed; No roast, no chicken, no salads, no kebab, no chicken burgers. We asked what WAS available. Disappointed before we even started . We made do with what was on offer - however portion size of veg was minuscule. Looked like each pea had been counted out. Ended our meal with coffees, except there were no lattes / cappuccinos etc. Only black or white coffee. Overall really poor experience for our long awaited family get together . Wished I chosen somewhere else :-(
Debbie Bennett . 2025-01-27
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The food is amazing and the staff very friendly and polite
Sharon Bell . 2025-01-26
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Lorraine was really efficient and polite. Great service. Lovely food and a really great cup of tea!
Darren Pierce . 2025-01-21
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the vegetable tart was extremely over cooked, dry & I was unable to distinguish the flavour that it was purporting to be. The vanilla ice cream was tasteless & the chocolate pudding was dry There were items missing from the menu & they were only able to offer black or white coffee as the machine was not working.
Elizabeth Mulley . 2025-01-20
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On arrival informed no chicken breasts and no steak as they had not had a delivery. Chose the £14 lunch menu - fish goujons and chips- 3 fish goujons on the plate the size of my little finger. The chocolate pudding ice cream tasted of nothing. Coffee- the coffee machine was not working and what was served was like dishwasher water. Did not taste or smell like coffee. Been here many times and unlikely to return.
S Bell . 2025-01-20
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Sadly they had completely sold out of all Steaks
Cliff Holroyd . 2025-01-19
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Excellent food, drink and service.
Vanessa Hardy . 2025-01-19
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Food was nice typical pub grub.
H . 2025-01-14
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We came for scummy desserts and coffee and were not disappointed. Generous portions and delicious. The kitchen should be super proud of what they turn out. Will be back soon.
Rod Reed . 2025-01-13
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Lovely visit manager was very accommodating towards us with our very specific needs can’t recall her name sounded Welsh
James Paley . 2025-01-13
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Mixed feelings today - booked a special lunch for my wife and i with our two boys and always like this place - food was mainly brilliant (apart from cold gravy and Yorkshire pudding but didn't want to send back because we all wanted to eat at the same time) but the service from our waitress Lorraine was as frosty as the weather outside. On arrival the greeting from the allocated hostess was 'ok' but not warm but the waitress was generally blunt and bordering on standoffish. We had a separate chap and lady bring our food out who were much jollier. Just wanted to feel rather more welcome and wanted. The restaurant itself is lovely - very spacious and good separation between tables and all nice and clean
Clarity Media . 2025-01-12
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After numerous dismal visits, with a lacklustre service, it’s a breath of fresh air to what appears to be new management running the show. A thoroughly pleasurable and welcoming experience, to what can only be down to a confident, well versed manager, who has clearly a definitive understanding of how hospitality should be managed. I believe the gentleman at the helm of the ship is Colin, we will be back without a doubt.
Alfie Oliver . 2025-01-12
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Excellent! Faith was so lovely and cheerful which made a lovely atmosphere. Nothing was too much hassle!! Very good meal x
Yvonne Sheaff . 2025-01-11
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I was waiting to be seated for a minute or two after coming in due to staff being busy with other things, but one of them said they would be with me as quickly as they could but didnt actually look at me when saying so. bar staff were friendly and helpful. the food came out quickly, albeit it not too quickly i would be suspicious of the preparation. the drink selection was good as was the food, so will certainly return when back in the area at the end of the month
Albal101 . 2025-01-10
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We went here as a party of 20 which included young children. This was part of my wifes 40th birthday celebrations. They were very accomodating making sure we all sat together, the service was on point and April our main point of contact looked after us really well. Meals were really nice, served promptly and they mangaged to get them all out at similar times despite some ordering via the qr code at the table and others via April. Really nice evening in a nice relaxed atmosphere. Would reccommend.
Peter Farbrace . 2025-01-09
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April was lovely and served us quickly! Food was also delicious. Thank you
Jocee malpass . 2025-01-09
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Fantastic food , drink and service plus very dog friendly 👍
mark strila . 2025-01-08
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It was the perfect venue for our family meal, which included our dog!
Kevin Woods . 2025-01-07
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Had the Sunday Roast at 1.15 and the meat was ok but the veg had obviously been cooked hours before and were all dry shrivelled and cold and the Brussels burnt. The roast potatoes were not in the slightest bit crispy and the yorkshire pudding cold and squashed. The only part of the meal that was hot was the cauliflower cheese that was an additional item. I would not recommend the Roast.
Fiona Dunford . 2025-01-06
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Only one fault, for the price of the prawn cocktail it was very small ,no tomato and no cucumber, overall very tasty.
Terry Reynolds . 2025-01-06
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Visited this establishment on 17 December where my partner had ordered the mixed grill. It came out within a reasonable time frame and initially everything was okay. My partner then started to eat the lamb chop and mentioned that it looked quite red. After cutting it open the lamb chop was completely raw inside we made the waitress aware and 10% was taken off of his meal. Later that evening my partner became terribly unwell he could not stop being sick (I have never seen him so unwell) he could not keep anything down. The following day I contacted the restaurant and made them aware although I am not sure if much has been done with regards to this matter I have been made aware that they have followed the protocol in regards to notifying the correct people but whether there is a huge improvement or not I am yet to know. Using something as simple as a probe could eliminate this issue going forward - I hope it doesn't happen to anyone else.
Leanne Barrett . 2025-01-06
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Very good meal staff very attentive good location
Paul Sharp . 2025-01-06
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Good place to have a meal for a reasonable price
Harry Impett . 2025-01-05
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Excellent food and great service. We will definitely be back.
Aaron read . 2025-01-04
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Lorraine was very nice and helpful during our visit
Nicola Brandon . 2025-01-04
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Great place to go as a family. Something for everyone
Louise blackley . 2025-01-02
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Excellent service from Emma for a 2nd time. Thank you
Angela Underwood . 2025-01-01
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Two of our dishes were forgotten, we finished our meals & two of our party had to wait for theirs. Very snotty manager, made to feel uncomfortable, not friendly at all. Food wasn’t great, steaks & gammon were overcooked. We won’t be retuning. On a positive note our waitress was fun!
Nicola Ioannou . 2024-12-31
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It was nicely laid out and open. I liked the fire and the welcome to dogs. My sister ordered the burger but the cheese wasn’t cheddar but Brie. That was disappointing. My fish ( fish & chips) was top notch. Really wonderful. A few more garden peas would have been nice.
Sarah Connolly . 2024-12-31
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Good food, quick service, pleasant staff, lovely decor, tables well spaced, normal pub menu at reasonable prices. Definitely a place to go back to.
Hilary Hendry . 2024-12-30
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Went here to catch up with family, ordered the food at the bar and the bar staff were very friendly. The food took a long time to come out and in the end we had to ask where a mains were. Catch up was ok, and will visit again.
John Marks . 2024-12-29
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A very poor christmas day lunch and collectively 10 of us spend £1,000.
Diane Ralph . 2024-12-27
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Waitress was fantastic but the roast wasnt very nice. The sausage was raw and they roasted all the veg until the sprouts were black.
Susan Barton . 2024-12-27
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Currently sat in gunpowder mill with my mum who is a regular paying customer, ordered a pudding and it tastes foul. Notified a member of staff that did nothing but make excuses instead of treat me like a paying customer and offer to exchange or refund the item that is clearly not suitable for consumption as it has made me feel physically sick 🤢
RebeccaLea Amri . 2024-12-27
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Service was very poor, pre booked a festive menu for 2 at 6.30 and didn't get served until 7:30 , over an hour wait for our main. Wasn't even busy in the restaurant at the time of the visit so was unable to understand why it was such a long wait. Waitress was nice and apologetic but given the long wait was still unacceptable in my opinion.
Melissa Lee Frost . 2024-12-26
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Christmas dinner at the gunpowder mill Faversham was a very pleasing and special experience. All staff were excellent and the food was superb. Couldn’t thank them enough for making Christmas Day very special for us and would highly recommend anyone to enjoy their festive day at the gunpowder mill
peter budge . 2024-12-26
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Excellent food, very nice atmosphere, exceptional service from Sam
Bernard Foster . 2024-12-24
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this was our 3rd year company Christmas dinner at the gunpowder mill. the value for money & quality of food & service is outstanding. always plenty of food for a great price. good parking, warm friendly atmosphere. see you next year
Sharon bird . 2024-12-23
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Nice food, good service and reasonable price.
Steve Burchett . 2024-12-23
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Poor food quality when it finally arrive after 1 hour and 40 mins and it wasn't even busy!
Steve Spicer . 2024-12-22
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Absolutely brilliant friendly staff, great food and great service and value
Haley Lucas . 2024-12-22
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Very welcoming friendly staff, and excellent food!
Rebecca Hart . 2024-12-22
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Slow service and poor quality meat.
Steve Cowell . 2024-12-19
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Friendly efficient staff , food good and well presented
Margaret Monk . 2024-12-18
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Food was good service not so good
Kim Irwin . 2024-12-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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